user
JPM Performance Powersports/Indian Motorcycles of Hopkinsville
5376 Fort Campbell Blvd, Hopkinsville, KY 42240, United States
Appearance
JPM Performance Powersports/Indian Motorcycles of Hopkinsville
Comments
M
Review №1

These guys were AMAZING! I just bought a used Piaggio scooter from them and it is perfect. They went out of their way to make sure everything was squared away for me. They kept me updated about my loan status and even filled up the tank of my scooter before handing the keys to me! I cant recommend them enough!

To
Review №2

Great group of guys, friendly and do what they can to work with you! A few even go out of their way to help.

St
Review №3

Honestly I would steer clear and stay away from this dealership. I am an avid long distance rider. I was 10 mi away from this dealership and showed up at 9:00 a.m. when they open. I had an exhaust leak and needed a new exhaust system. One of the managers or even the owner himself not sure who he was said Im sorry theres nothing we can do for you. Didnt check in the back didnt see if he had an extra exhaust system or even a pull off exhaust. Just simply said sorry theres nothing we can do for you. But then I called the Indian dealership in Nashville and without hesitation was told to come in and we will take care of you no problem. Drove an hour and a half to the Nashville Indian dealership to receive some of the best service Ive ever received from any dealership. Hopkinsville Indian dealership is not a place you want to go if you need repairs or upgrades they have four customer service and could care less if youre traveling across country.

Bi
Review №4

Enjoy my visit. Took care of my problem. Enjoy talking with their staff. Always have a good laugh since I ride a Harley Davidson. Just good people.

Da
Review №5

We have bought two Indian Roadmasters from Ryan in the last three years. Out of curiosity we priced bikes at a different Indian and they couldn’t come close to the deals we get from JPM. We have developed such a friendship with the guys and gal at JPM that we would never buy anywhere else anyway. They are super honest and are just good people. Tommy is the only one we trust to work on our bikes. He is just that good. We give them five stars for sure.

Ke
Review №6

Thanks to Ryan for the great service and quick work to get me out the door and riding my new Yamaha Tenere 700. I promptly took it to LBL and got it dirty.

Ja
Review №7

This is a very cool store. Beautiful bikes and ATVS. great prices. I didnt wind up buying anything, but likely will in the future. No pressure sales by a very helpful staff.

Pa
Review №8

Vip treatment all the way. No attitudes, just complete dedication to their craft. I love this place!

Ar
Review №9

Big mechanic been there for years is cool. But the rest are snobs. They will order parts that you dont need and claim that you ordered them. Its as if you dont ride something they sell, then your not cool like them I guess..lol

Le
Review №10

Talked to Michael, and his mother,,, Very nice people. Knew his products Very well.

Gr
Review №11

Had my bike parts in stockfriendly and helpful

Ji
Review №12

The parts department are great! Service department are hands down the best around . The sales guys know their product, they are not pushy at all. Cant recommend this establishment enough!!

Li
Review №13

They have to order anything you may need. We order parts for a tire the beginning of April we r still waiting its been well over a month ago. We were gonna buy a new dirt bike but they dont have any.

Ja
Review №14

From the second I walked in it felt welcoming and no one was trying to push me into buying a bike. Which is different from many other dealers. They answered any questions I had. Ryan was very patient and worked with me a lot. Im happy to be part of the Indian owners now.

Ge
Review №15

Very nice people and a very clean place.

Co
Review №16

Fantastic salesperson I done their best I could with what we had all the information I was there lets just say five Starr on customer service

Ma
Review №17

Brought my Scout Sixty in for its 500-mile service and left happy. Great place to take your A Indian! I wondered where the new Indian Chief might be since Ive gotten so much mail on it.

Da
Review №18

Great service there very friend bunch.

Br
Review №19

Purchasing a RM DH from Ryan has been an awesome experience. Living outside of Memphis, I look forward to riding to JPM for visits and service.

Mi
Review №20

Great service, friendly staff

Ph
Review №21

My wife and would like to thank everyone at JPM INDIAN Dealership, my wife and I broke down while on trip we were about 300 miles from home. Anyway we made it to the dealership finally around noon on a Saturday. We got there and my wife’s a diabetic and she didn’t have lunch yet and we didn’t have no way to go get anything to eat so the owner of the dealership offered us her vehicle so my wife and I could go get something to eat. That was a blessing. And then there’s Tommy great guy who got the regulator rectifier for Our motorcycle. He did say he might not have the part, but if he had to he would take it off a new bike, Now I have been to a lot of Indian dealerships in the past six years and I tell you what this Indian dealership is above all of them guarantee it. They got me and my wife back on the road motorcycle running great no complaints my next motorcycle is going to be from there keep up the good job JP and M performance Powersports great job you all are a blessing.

To
Review №22

Super good people. Made us feel right at home

Am
Review №23

Bought my Indian there, also alot of shirts and accessories.

Jo
Review №24

Came there for a throttle position reset the guys that call themselves service techs are a joke cranked my fuel programmer all the way up got gas in the oil and didn’t even do anything to fix the tps what a waste of time and money

Lo
Review №25

CHANGED MANAGMENT!! FIXED PROBLEM MADE MONTHS AGO!! Wonderful knowledgeable staff hooked me up on the who what when why on my toys. Great family environment they know me when I walked in and fixed I problem I since forgot. Helped restore my breeze.

Ro
Review №26

Moved here from West Tennessee and were referred to JPM. My experience with JPM has been terrible when it came to them working on my motorcycle. I have spent a $1000 buying different parts that JPM said I would need to fix the problem to no avail. Ive taken my motorcycle there 5 times for the same issue hoping they would get to the bottom of it and as of right now my motorcycle is still messed up doing the same thing.

Ke
Review №27

Their selections on new bikes was impressive. They also had several used bikes that are very reasonably priced

El
Review №28

Good people to deal with honest folks good prices and they know bikes!!

Ti
Review №29

Love those Indian Motorcycles... Tommy does a great job taking care of the service on my Vision

Do
Review №30

Great sales staff very informative without any pressure! They made us feel very relaxed and comfortable while looking...

jo
Review №31

I just got back from dropping my bike off for maintenance..

Cy
Review №32

From the second you walk in and are greeted by a friendly staff, you will understand why this little shop has gained so much praise. Theyre extremely knowledgeable and enjoy their craft. Youll feel like family when walking in here.

ro
Review №33

I use to work here, now I had my bike towed in for service and they refuse to work on it lmfaoHow petty is that? I was terminated for being late due to a family emergency on short noticeI’m a paying customer at this point, it’s really disrespectful

Na
Review №34

Great Experience. Extremely helpful staff!! Thank you!!!😊

Jo
Review №35

Helpful & knowledgable associates

Mi
Review №36

They had the part I needed even though they dont carry my brand of bike. Great staff here.

Wi
Review №37

Great experience with the service department. Also gave me the hrads up on riding the Indians tomorrow...definitely great customer service...Even better update. The repair on my bike was done ahead of schedule and the technician stayed a bit late to change my grip out. They are eventually going to sell me a scout 1901...cant wait for that day.

Ed
Review №38

Super great customer service and fast

Ti
Review №39

Great place and people. Always super nice, just bought my third bike from there and wouldn’t think about going somewhere else.

An
Review №40

Every time I’ve gone to the shop they’re always helpful and knowledgeable about everything I ask. Cheap prices and great service.

Cl
Review №41

Used to be a good place do get mechanic work done. Recently I have on 3 different occasions tried to bring business to JPM and felt as if I was a burden to them when I called or showed up. Hey if they dont want my money there are plenty other places that would be glad to have it and smile when I hand the cash over. Owner is a great guy but he needs to get his staff in check before they run more people off and no one comes back.

Tr
Review №42

Very helpful

Cu
Review №43

Traveling for work. Needed front tire changed out on a Saturday. Called and they got me in just after 3. Had it done just before 4. They closed at 4. Really saved my trip from falling extremely behind. Awesome service and great crew all the way around.

Er
Review №44

So obviously I cannot speak for the team as a whole. This review goes for the service dep. Tommy ( my mechanic for Yamaha) and Ben ( the service writer) have always performed at or above board. Honest recconmedations, timely service turn around, and never a cut corner. Ive used Tommy for years, from 17,000 miles to 54,000 miles on this bike to be exact. She still runs top. Pro tip, show up at 9 for drop offs, usually get the bike back before 1 if its routine like a tire or oil change.

Th
Review №45

I was passing through riding my 2018 Scout with my husband who owns a Chieftain. We live near Lexington, Ky. I decided to stop by and simply inquire about tires for my Scout because From day one of purchase I bought From another dealer it has numbed my hands, and has ridden like a tank . I always said I thought it was he Tires! I have heard all kind of excuses! But today I had good honest dependable people, including the owner, who also has hands on in his store solve the issue and explain and show me and give me a great price on a set of new commander 2 tires and get me right in and complete a recall in less than two hours. I am very grateful and Reccrmend this business for best work and prices on all.We arrived home after a 550mile ride today and my bike was amazing. Blessings to all who worked with me and who worked on my bike. You showed curtesy, kindness, and professionalism all day. Thank youConnie and Roy

Do
Review №46

Great ronnie took great care of me he was very informative and very helpful thanks to all the guys in the back that set up my purchase.

Ca
Review №47

JPM helped me out in a pinch with no appointment. I was leaving for a long trip and needed a new tire. They got me in and out, no problem. I also go to them for services on my Harley......sure beats the hell out of Appletons!

Ro
Review №48

Absolutely one of the best purchasing and service experiences. Top of the line sales, parts and mechanic customer services in this region!Thank you JPM performance.

Mo
Review №49

For me, the reliability and honesty of employees are most important. The employees at JPM are helpful, honest, and friendly. They have helped me get my motorcycles ready for the season through service and parts ordering so I can do work myself at home. I recommend them to anyone needing motorcycle, ATV, etc, help in Hopkinsville or Oak Grove.

So
Review №50

Wasnt too pushy, not the greatest prices out there but not horrible.

Bi
Review №51

Super friendly staff! Excellent service! Very knowledgeable. Thanks so much for everything.

Je
Review №52

Lots of nice bikes and good service

Ti
Review №53

Good ole boys

Ge
Review №54

Stopped and look. Lots of nice bikes and ATVs. No tee shirts though.

Da
Review №55

Great people. Great service. Tom is a Top Notch mechanic!! He tuned my Vision and it is great!!

Se
Review №56

Service department is great. Very friendly and helpful. I will continue to use them for all my motorcycle service needs.

Br
Review №57

Great and professional service.

Mi
Review №58

WAS IN TOWN SEEING FAMILY, STOPPED BY JUST TO LOOK, MET EVERYONE IN THE BUSINESS, THE OWNERS WERE AWESOME, IN FACT EVERYONE WAS, THEY TREATED US GREAT, I THINK WE STAYED LIKE 2 HOURS TALKING AND LOOKING AT BIKES, I WENT BACK HOME AND BOUGHT A NEW BIKE I WAS SO BLOWN AWAY BY MY EXPERIENCE. IF YOU NEED A NEW OR USED BIKE, TRUST ME WHEN I SAY, GIVE THEM A CALL...DIDNT EVEN ASK FOR A DISCOUNT, BUT ON THE 2 BIKES I LOOKED AT THEY HAD THE BEST PRICE BY FAR....CRAZY....AWESOME PLACE....

An
Review №59

The staff was very helpful and was not trying to pressure us into anything just told us when and if we needed him to just let him know gave us his card and let us continue looking without following right behind us. Such a very clean place to even the bathroom was clean.

sc
Review №60

Tommy and Ronnie in the service department is the best there is. Rick at the parts desk is the parts guru and a great person. The rest up there arent worth the gas to get there.

Ke
Review №61

This was a great shopping experience for the best deals in a great atmosphere this is the place to go.

Li
Review №62

The service was great, the gentleman handling the sale was super nice guy. From this point on they have my business.

Da
Review №63

Family owned, renowned through out the community. Absolutely the best service, mechanics, and prices.

da
Review №64

I have purchased many items here and have always had great service and been waited on by great people. I highly recommend them

St
Review №65

The Best service in Hopkinsville

Mi
Review №66

Very helpful and knowledgeable staff. They have saved me from having to go to a Harley dealership several times!

ro
Review №67

No where for others to sit and wait while paperwork is being filled out. Was very hot and took over a hour

st
Review №68

Friendly knowledgeable people. Seems like a bunch of straight forward people.

Ja
Review №69

Stopped in to buy a few accessories and they had what I was looking for in several different styles. This is a great motorcycle shop for accessories.

Ja
Review №70

Had jpm service my indian today. Cant say enough good about the technition he was very professional and new his craft. Everyone from owners on down where a joy to work with. Thank you. For what yall do. Jim dohm

Za
Review №71

Got in and out fast!! Nice people to deal with!

Ja
Review №72

Very helpful has everything to meet your motorcycle needs

Li
Review №73

Very nice place!! Hope we can do business some day.

Jo
Review №74

Nothing but the Best in service and loyalty!!! You just got to love this place.

Sc
Review №75

Nice place but not very welcoming. Guess Ill find a different shop in the area when I relocate in August

To
Review №76

They have a great service dept. and costumer service is top notch.

Bi
Review №77

About their equipment good people explain everything recommended anyone

Ro
Review №78

Did a great job on my bike. Thanks

ke
Review №79

Only place around that Ill let work on my Hammer.

Sh
Review №80

Very nice people

Cr
Review №81

Absolutely loved these guys. You will not find better service or friendly people.

Ir
Review №82

Awesome people they stay after hours to help you

Ch
Review №83

Excellent inventory.

An
Review №84

Best place around to get a motorcycle serviced.

Ja
Review №85

Great people, service, and an amazing selection. Tell Chip that Jacob Hill sent you.

To
Review №86

Great friendly and helpful people!!

J
Review №87

Prompt service

Ch
Review №88

Friendly environment. Great staff

qu
Review №89

Great product. Nice people.

Mi
Review №90

Everything you need for your motorcycle, they work on your bike and they have military discounts .

Ka
Review №91

Very good customer service

To
Review №92

Not very friendly. I have gone there twice, and both times, asking for assistance, and they were less-than professional

SG
Review №93

They had the battery I needed when no other stores had it.

Bo
Review №94

Had a good experience, quality information and parts.

Ty
Review №95

Friendly staff and great assortment of products

Sc
Review №96

Great experience a good Motorcycle Dealer

Li
Review №97

Good job on bike

Da
Review №98

Nice selection of used bikes.

5
Review №99

Very polite and helpful

Ja
Review №100

Awesome service!

Information
96 Photos
100 Comments
4.5 Rating
  • Address:5376 Fort Campbell Blvd, Hopkinsville, KY 42240, United States
  • Site:http://jpmpp.com/
  • Phone:+1 270-885-5200
Categories
  • Motorcycle dealer
  • ATV dealer
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations