I’ve had a couple different women for my waxing service and they are all professional and talented. I highly recommend Ashley, she is incredible! The facility itself is very clean and the staff members are friendly and professional.
I’ve been coming to this particular location for years. Sabah is lovely! Especially compared to other waxers I’ve tried. She gets ALL the hair every-time! Also she’s quick. So she will definitely have you in/out. Staff is always friendly as well. Great location
European is the only place I’ll go for waxing, process is great and relatively painless bc of their wax. Easy to book next appointments using their app or in person
Mya is amazing! She’s extremely personable and professional. I never leave disappointed!
I have been coming here for years and Meg and the front staff have been wonderful. I highly recommend!
Love getting all my waxing needs done at the Horsham European Wax Center.
I’ve gone once and the service was good. They are very good at their marketing to sell you packages. Yet I’ve scheduled appointments twice and they’ve called to cancel the appointments on the same day and cannot offer a rescheduled time that works for me. After reading these reviews, I’m seeing this is a trend. Very frustrating.
This EWC is great, super nice staff, super clean. Mya is awesome - coaches you through discomfort and puts you completely at ease - and does a great job at providing advice for after care and maintenance
I had never had a wax before until I came here and I was so pleased with my results!! Mya was amazing she walked me through the whole process and made me feel extremely comfortable. I cant rave about her enough. I am now a regular and always request her!! I definitely recommend booking with Mya she really knows what she’s doing!!
Came in only twice had to reschedule my first wax ever because the person called out (they called me 30mins before my appointment time to tell me this) came in again to physically schedule a wax they said yes come in Monday at 1:45. Took off work for the day for my appointment and then when i showed up they said I didn’t have an appointment when I literally talked to a receptionist face to face the week before. So sick of this place i spent over 100$ my first visit and they can’t even learn to schedule me a proper appointment
Maya is the best! She is nice, friendly, and shapes my brows perfectly every time.
I have used their services for years without issue. That all changed this week. I decided that I am no longer interested in obtaining the service that they provide and the manager refused to provide a reimbursement. if you decide to purchase a package be warned. Customer service stinks.
Amazing experience for my first time getting waxed
Nini is amazing! Ive been getting waxed for 3 years consistently, have been to a lot of EWCs, and have had many waxers. Nini is by far one of the best I have ever had. She was very sweet and the brazilian was nearly painless.
Wait, can I give 10 stars??? I absolutely love traveling to Horsham just to see my girl Nini!! She is absolutely amazing! Even during my very first wax, she made me feel so comfortable and cool😎. Nini makes sure I am well taken care of, and always makes me laugh! She is an amazing waxer & (seems like) such an awesome person! I will never go anywhere else!
I have been to this location many times and have had great experiences until I had Rebecca. The one waxer Rebecca is extremely messy and leaves wax all over you. My friend and I both got brazilian waxes before from Rebecca and both left with wax still all over us. When I had Rebecca I had a tampon in and she got wax ALL over the string and let it all dried up leaving a mess all over on the inside of my pants when I left. No other waxer has ever done that there when I had a tampon in. The other waxers there are extremely clean. My friend was waxed by Rebecca twice, I believe, and each time had to go home and pick the wax off of herself. Rebecca should not be waxing people if she’s just going to keep letting people leave with wax all over themselves.
Great place. Will be back soon.
I get waxed by Mya love, she’s the most professional waxer I had to date. She makes me feel so comfortable and is gentle when she waxes. She goes out of her way to make sure I’m taken care of and is an amazing person to talk to. I have a VERY low pain tolerance but any time I get waxed by mya it’s painless and I never get ingrown hairs ever!!! She’s very meticulous and doesn’t leave a single hair behind!! If you are thinking about getting waxed here do yourself a favor and ask for Mya love I promise you, you will NOT be disappointed!!
Kimberly M. is the best! Seriously, Walk in, strut out!!
Would not recommend. I went in for a clean up of my brows and the waxer took off both my arches and gave me thin little brows. Im embarrassed to go to work tomorrow. The only good thing to come out of it was that the shift manager and waxer came out to the lobby to talk and figure out what could have been done better. It was my last wax pass (their version of a subscription) and now itll take me 2 months to get my brows back to what they were. Dont go here.
Great experience overall!!!
I’ve been going to this location for years & never had an experience as the one I had tonight. My waxer (Sabah) was very rude & unprofessional. I usually get two services completed & my daughter gets her eyebrows. Sabah came highly recommended as my regular waxer was not available this week. Well let’s just say, NEVER AGAIN. Sabah ruined my daughter’s eyebrows & when I brought it up to her attention, she became very defensive & confrontational. I understand no ones eyebrows are perfectly symmetrical, but for her to completely thin out one of her eyebrows was mine boggling. What made me lose my composure was how rude & unempathetic the waxer was by saying, “ it’s an eyebrow it will grow back. Now are you gonna get your services done”. Let’s just say, I left the room and demanded to speak w/ the manager. Unfortunately there was no manager present at the store, so as I’m speaking w/ the receptionist about my experience, Sabah proceeds to come to the lobby to scream at me some more. Well let’s just say, I lost my cool at this point. This woman should look into another profession if she doesn’t like to work w/ the public. Beyond frustrated by the unprofessionalism displayed. Needles to say I left w/ no services completed & my poor daughters has one thinned out eyebrow. Please avoid Sabah at all cost.
Following all guidelines. Safe environment. Very, very clean.
They were great
Meg is the best! She understands exactly what I ask for and I trust her with my eyebrows. Reception is always friendly and accommodating. I love how consistent this place is and everyone is friendly and professional. I wouldnt go anywhere else.
I love Allison. I’ve been going to her for about a year and she’s wonderful. Makes me feel completely comfortable and knows what she’s doing. Highly recommend her!!
Wonderful welcome, very professional, clean and the young lady that waxed me.. Marai was very sweet and professional as well.. She did a great job.. I have booked again with her.
Katoya was amazing.. Truly a blessing.. Made me feel comfortable & had me leaving sensually smooth!!! Whole place was clean & friendly!
Alison is absolutely phenomenal! I’ve been going to her since 2016 for a Brazilian. Every time she makes me feel so comfortable and is done within 10 minutes! Highly recommend her, she’s so sweet!
I just wanted to quickly get my eyebrows done. It was a Friday night and I had had a very long day. The woman at the cash register wanted to take down all my information so I left, by the time she had to take my information down I could have been done. So I cant really wait an experience. But if it had been me I would have taken the customer.
My girl Sabah is the best!!! Super knowledgeable and kind person whos amazing at what she does. I love her and i love this location. Always clean. Always friendly. Thank you ladies!!
Always a fantastic experience! Shauna is professional, very good at making this experience as pain free as possible and truly skilled in the art of conversation a necessity for diverting the waxing discomfort during a Brazilian
Kate was amazing. They made me very comfortable...in and out fast and painless. Great customer service. Totally recommend.
Love this place. It has a small and discrete store front and is deceptively long and comfortable inside. It looks pretty, is clean and has very friendly staff.
Very pleasant staff. This was my first wax and my experience was GREAT. She took her time and explained to me what she was doing, and care after. She made me feel comfortable.
I love the European Wax Center! Service is professional and personal. I recommend to all my friends. Love that they recognize me when I come in the door and the girls at the desk always recommend packages to use. Allison also knows a lot about skin care and caught that I was on an acne medication that would make my skin sensitive and recommended I speak with my dermatologist before waxing. She saved me a lot of pain! Cant say enough good things about this place!
Awesome place, Clean and such great people! They all keep it professional and personable. They make you feel very comfortable. I love Molly W
On two consecutive appointments my room was not ready by the time of my appointment.
Tara is the best waxer ever. She does a great job every time, so friendly and really cares for her clients. Ive been going to her since 2013! This place has deals every so often for wax packages and I suggest to take advantage of them.
Much better than the traditional waxing. First time had the bikini wax and Danielle did the waxing and did a great job....no pain at all. I then had my eyebrows and lip done with Tara and was not as happy heard she was very good must have caught her on a bad day. My next visit will be back with Danielle. Danielle no longer there. Erica and Alison, both very good.
Love this center. I had a bad experience at the naked peach in Roxborough so I was skeptical of trying a Brazilian again. But Sabah is excellent. Wonderful experience. Ill be going back.
The girl that did my wax was super sweet, and really kept the conversation going to keep my mind off the ripping part. They were very informative and I only waited 15 minutes as a walk in. The location itself was very nice and clean, and they are also have good hygiene/sanitation practices.
By far..The absolute best. I started off going to Naked Peach at first but than a friend of mine told me to try this place. Sabah is very professional, comforting, and does a job that is pain free!! The most smooth and pain free Brazillian wax ever! Staff were excellent, nice, and professional as well. 10 Stars!!
I went here for the first time today, and booked a second appointment. The experience was very positive. Sabahs costumer service was awesome and she has a way with making new clients comfortable. There werent any patches of hair left after the Brazilian Wax.
Use to visit this location often... I loved it and referred a lot of friends, but I discovered street road was actually closer to home. Anyways I was in the willow grove area for other reasons on 5/31/19 and decided to make an appt since street rd didn’t have any open slots until 3pm for the girl I love name Atia. But returning to willow grove just reminded me how much I loved it there before. I’m booking with Molly Erin whenever I can. Love her she is PAINLESS !! Takes her time and good to talk to.Hey Molly -Artia E
First experience here and it was good. Kate was very honest and friendly
I love my waxer Ashley! 10/10 would reccomend
Beautiful salon. Really nice staff. SOOOO much better than traditional waxing. I will never go back to the strips. Tara was amazing!
Sabah is a fantastic esthetician and the customer service at this location is great!!!!
Qia is very professional, and is amazing. I will be back and tell everyone I know to come here!! Thank you for opening a REAL waxing salon.
Great place! Stephanie is an amazing technician! I would not go anywhere else!
Love it here. Awesome service
I have been going to this location for a few years however over the last 6 months I’ve had to change waxers 4 times because of their high turnover of staff. This is very disappointing as waxing is a very invasive process, especially if you’re getting a Brazilian. So having to expose your most personal parts to multiple people over a short period of time can be a overwhelmingly uncomfortable. I used to enjoy going for my waxes but now I’ve been forced to find a new location.
I went for the first time ever. I got the full bikini wax. I had Meg and she was great. Will be going again.
Love my waxing specialist.She is super meticulous with my service.
Ketora was amazing quick and painful but pleasant service
This location is lovely as well as all its employees. Never had a bad wax here :)
I arrived at 11:15am for my 11:30 appt. Stephanie came out at 11:30 on the dot but she didnt call me, someone else was waiting. Right away she acknowledged me and said she would be with me shortly. I hate not being serviced on time, but when I come here its different. The staff is always professional, caring, pleasant and always apologetic. When it was my turn Stephanie apologized again and explained why she was running behind. Anytime this happens to me here the staff always makes my wait worth it!!!
Nice and clean. Very professional. No long wait like the others
I visited this location last weekend and was pretty disappointed with my concierge experience. This had been my second appointment. My first appointment was for a Brazilian, however, since my hair ended up not being long enough, it was rescheduled for my second visit. It was agreed that I would receive 50% off my first Brazilian the second time since this was the case. As I was already there, I opted to have a different area waxed instead at full price. Upon leaving from the first appointment, i was given a comment card and told that I could receive an additional $5 off my next visit. When I showed for my second appointment, everything went fine until it came time for payment. When I presented the card with my positive review, the same associate who had given me the card on the first visit questioned it and deferred to the manager who was standing at the other end of the desk for her assistance. She was arranging a flower display with another associate and asked us to wait. After five minutes of having her ignore us, she did not come over to discuss the situation but instead listened to the associates explanation and sharply said no to the coupon without any further discussion. I just thought it was very rude the way she treated the situation, and frankly, embarrassing. I wasnt trying to rip anyone off, and if they knew I would not be able to redeem the offer, then why give it to me in the first place. The associate then mumbles over some plan charts like she did the first time, not really explaining the program or how it would be beneficial to me. At that point I just wanted to pay and run out the way the manager had been toward me, not even looking me in the eye and sharply saying no like I was a crook. I rescheduled because I enjoy the aesthetician I had on both visits and the wax was thorough. Ill see how a third visit goes, but with people so uninterested and crabby at the counter Im not going to want to deal with that going forward.
I love Gladi. She is such a sweetheart and always makes you feel so comfortable.
Nina is great she made me feel comfortable the whole time and shes really sweet and very skilled
Pleasant and friendly environment; fast service, convenient, good value
The best place for waxing ( head to toe)
I give you guys a 5!!!! Again it was a pleasure.... Glad I was awesome she made me feel very comfortable Thanks so much cant wait til my my next visit!!!!
Wonderful staff warm and welcoming reception
First time with Amanda and she was awesome. Made me feel very comfortable.
Waxer was great! Front desk staff was not very friendly or helpful.
Nice staff reasonable prices, excellent waxing.
Brazilian bikini wax there for a few months now love the Services
I would recommend this place to everyone.
Tara is personable and does a great job waxing my eyebrows.
I have been going to this location for over 2 years now and this is the first that Im extremely unhappy with my service... I will continue to stick with Akim and Molly who havent failed me yet! #dissappointed
I go every month! Love Shauna, shes fast and perfect!
Always a good experience with both customer service and waxing technicians.
I LOVE Meg, all her recommendations.
Very good service
Nice staff.
Excellent service and amazing wax
I love Kate!
Tia is the best! :)
Saba is the greatest
Terrible and selective late policy
Awesome service!
Excellent service
Fantastic