Be prepared for a wait. The employees are kind, but they are often unprepared for multiple customers. We also had trouble with items not being in stock. B/c of the pandemic youll have to pickup and put together your own furniture.
Erica, Jack and Ty were very wonderful to work with!! We absolutely love our furniture! They went above and beyond to have someone come out and put it together as well!! A+++ service!!
We’ve purchased furniture from Furniture Marts in Houma in the past, and we’ve been satisfied with the quality and how they’ve held up. I was in the market for a new dresser and couldn’t find what I was looking for elsewhere, so I stopped in at this location. Mr. Jack was extremely helpful from the moment I arrived. I found the exact dresser I had in mind for a GREAT price, and it will arrive in about a week which is so much quicker than any other furniture store around. I’ll definitely continue to shop here!
Really great pricing and ability too long term finance, staff are attentive and very polite! Not a huge selection on bed sets but great place to shop around and check out couches/sofas/entertainment centers etc. The lack of bedroom furniture is the only reason i didnt give this place 5 stars. All in all ive already furnished 3 rooms with them and keep going back😂
If I could give this place -5000 stars I would. I ordered a table two months ago and it was suppose to be in in less than a week. After two months I finally got it. They said they were to busy to call me. I spent over $2000 in this place, been waiting two months and yet they were to busy to take 5 seconds to call me after having the table two days. I’ve tried calling corporate twice and no answer even left a voicemail. I put my table together and they sent the wrong piece. You call the store and they say they gonna call back and never do. The Houma location is a joke and they don’t care about their customers clearly. And then to top it off, the manager wanted me to take a table off the sales floor and it was cracked. As long as you pay the money good luck getting your furniture because they don’t care about you after that.
My experience was good I would recommend furniture mart to family and friends
Excellent products and Excellent customer service! The manager Jack was very helpful! I would highly recommend! Decent prices too!
Friendly and helpful staff Jack was amazing and they helped me with exactly what I needed
Bought a dresser (PAID FOR IT) get there in told oh we sold it to someone else..... knowing I went in there that morning told the girl in the back (CLARENCE AREA) BTW ACTED LIKE SHE DIDNT WANT TO HELP ME. Also said oh I thought you took it when you left the second time you came??? Okay so you known that I wanted it came back for it and ask you to check me out but you didnt told me to go in the front of the store to paid for it. Came back just in time because I over heard her telling the other store person I just sold it to someone else.... REALLY??? THEN HAD THE NERVE TO TELL ME TO IN SO MANY WORDS BE QUIET (VERY RUDE, UNPROFESSIONAL) as if Im not supposed to be upset that you sold it to someone else after I bought it. Im just glad that I went back today to pick it up because had I not it was going to be gone!!!! I havent shop here in over 12 years it will be another 12 years they will not receive my business.
In February, from this store I purchased a house full of furniture. I became very upset when things werent delivered on time or when I received the wrong furniture or when they delivered a dirty ottoman that was on their sales floor. I went into the store to speak with the manager. He was absent, so I spoke with the assistant manager Dori. She was very professional and easy to talk too. She went over all my orders and made corrections where need be. She was absolutely amazing and I went home a happy customer only because of her. This a good company to order from, but if it wasnt for Dori I would not have given them a 5. Because of her professionalism and promptness I couldnt do anything but give her excellent. Again thank you Dori. She should apply for the manager position whenever it becomes available.
No pressure sales staff very helpful
They lied about my bed & then said they was going to “piece one together”
Jack was an excellent salesman. He wasnt pushy and let us look.His personality is awesome! He really cares about the customers and isvery helpful.
Never again . I bought furniture believing it was good quality and not even a year the seams to the leather started coming apart when u recline it just started tearing in the contract it states if u have surgery or lost job they will pay 4 or up to 4 months of your bill they lied. Went through alot and gave them all info on time and they didnt follow through. Its all cheap . Go to a quality place for furniture
Great place to buy furniture. Good prices. Great service. Very friendly employees
People are rude there
Jack is AWESOME. I will NEVER go anywhere else but Furniture Mart. The store is very pretty and well laid out. Everything is easy to find.
The second I walked through the door was greeted in a very rudely manner by an employee with no help which ruined my whole experience
Our salesman, Jack, worked with us to ensure we were able to get the pieces we were happy with. The advantage plus group went above and beyond to get us approved and financed. Will be return customers.
I ordered my very first living room set, everything is perfect I received my merchandise in great condition! cant wait to my guest bedroom with Furniture Mart.
They have alot of cool things. Good prices too
Mr Jack was very helpful and informative. Had a great experience in the store!
Gabe made the whole experience fun and seamless.
Plenty of choices and great prices! Sales staff are friendly and helpful.
This store is beautiful. The service is exceptional, the prices are right and I will never go anywhere else to purchase home furnishings!
Lovely place. The financial officer was friendly and so helpful.
Has really good deals and furniture is decent some furniture feels cheaper than others
Great prices on furniture and a large selection great place to by sofa beds tables
The furniture is a great quality and the staff is very helpful
Good prices for stylish furniture. Was impressed.
Very helpful
Good service and wonderful prices
Friendly Environment. We have the best prices in town, offering leasing, financing, and layaways.
Service couldve been a lil better
If yall need any furniture at furniture mark in houma LA go see Mr. Jack he really a good guy an will help you with good service.. Yall go see him ..
FRIENDLY SERVICE..GREAT EXPERIENCE
Really nice, friendly people.
Smaller selection to choose from but decent prices.
Thank you Dorian DeSoto for your customer service at the Houma, La location! You are the best!!!!
I love my sofa set.
It was a great store with great prices
The customer service was wonderful
Beautiful showroom, nice people
Had to drive to new Orleans to get supplies but I paid for delivery
Trash
If you order furniture, they cant tell you when it will come in! Absurd! We left.
Friendly people. Lots of stuff
They offered a payment plan then a follow up call for a discounted first payment
Great service.
Jack is the best!
Furniture that dont last
You have a very low price and well-dressed