Was overwhelmed at first at the thought of looking for a new mattress. With so many options and just recently having back surgery I thought this would take a long time to find what I needed. Tom was amazing! Extremely knowledgeable about all the products and wasn’t pushy at all. Thank you Tom, can’t wait to try out my new mattress;)
Tom was very thorough and knowledgeable he made the mattress buying experience very easy and less confusing. I would definitely recommend this store and Tom to friends in need of a new mattress! Great customer service from the moment I walked in all the way through completing my purchase. Thanks so much!
The manager was extremely knowledgeable, patient, and helpful in answering my questions. He also had me try out several beds, although the first one he suggested was the best and I ultimately bought it. In addition, I appreciate the fact that he wore a mask at all times during these Covid days.
Seamless experience working with Lenny at Mattress Firm. Lenny has been able to assist my family and I for years with our mattress needs. Highly recommend speaking to Lenny and the Mattress Firm team! Thanks!
Salesperson, Lenny was thorough, knowledgeable and helpful. We received our mattress and base as promised in a timely manner. The delivery crew was fantastic. I highly recommend Mattress Firm!
I had bought from them years ago and it was time to get another Tempurpedic so I went back. The process was so simple with them even though Im having everything delivered to another state! I highly recommend them
Friendly, knowledgeable and efficient service! I highly recommend Mattress Firm in Huntington!
I just wanted to say how happy my wife and I are for choosing Mattress firm! In the past we’ve always bought from Macy’s. This time We decided to checkout Mattress Firm in Huntington Station. We were greeted by a very nice gentleman named Lenny. We told him we were looking for a Queen size Mattress. Lenny made sure that we tried every mattress in the store. It was hard to decide because all the mattresses were comfortable. We decided on The Beauty Rest medium plush! Very comfortable and we love the automatic head rest! We decided to purchase a bed for our daughter as well! The delivery was right on time with quick and easy setup! We highly recommended this store! A lot of beds to choose from! Thanks Mattress Firm!
We visited Mattress Firm with with the intent to purchase a new mattress/bed for a new home, and we were thrilled with the attentiveness, knowledge and patience of Tom. Not only did he seem to know just about everything there was to know about our mattresses of interest, he also was exceptionally accommodating with helping us to choose pillows - retrieving just about every pillow in the store so we could test on the appropriate mattress. So grateful for his patience in helping us make such a big and important purchase.
I came into your store looking for mattresses because we had a family emergency. Len showed empathy and concern for our situation and we drove away with what we needed. Thank you for a +1 customer experience.
When I walked in the first time, I was thinking how am I going to pick a mattress amongst so many? Then came Jason.Jason worked with my family and I. This gentleman was truly informative and helpful the entire time. Initially it became fun testing out the mattresses then frustrated in deciding. Jason made it easy for us based on our comfort level and body size. We bothered him so much with questions but nothing fazed him. I recommend to come to this location and work with Jason. If he is not there then come a different day when he is there. Im telling you would not waste your time.
After looking at mattresses on the website we decided to go look at the store to get a better idea of what would work the best for us. My husband is a big man with health issues. Tom greeted us at the door and was very helpful, he explained some of the health benefits not knowing what issues my husband had. Tom really helped get the best bed for us. Thank you
Lenny was very professional in the entire process. He is knowledgeable and polite in assisting me to find the best choice. The price is also the best. I give Lenny and the store a five star.
Tom was awesome at the Huntington location. I’ve gone there 3 different times and he’s always the same. Very helpful and informative.
So knowledgeable. Took time to help my wife and I find the perfect mattress.
I HAD A VERY NICE EXPERIENCE AT HUNTINGTON NY MATTRESS FIRM! LENNY WAS A GREAT SALES REP. WASNT PUSHY BUT VERY KNOWLEDGEABLE! IM VERY PLEASED W THE HELP HE GAVE ME. MY NEW QUEEN MATTRESS W B SHIPPED 2 MY NEW PLACE IN VIRGINIA!! THANKS LENNY FOR ALL YOUR HELP!
Tom was an immense help to us and provided a wealth of information about the mattresses, pillows, etc. He was knowledgeable, helpful and made sure everything went smoothly.
Lenny was fabulous. Friendly. Patient. We had a kitten make a mess of my sons mattress. So we ran there and he showed us only what we could buy and leave with. Pulled out mattresses even! Really great experience. Thank you!
Today we worked with Tom at the Huntington store. He was so knowledgeable and attentive. He had us try a few different mattresses based on our needs and we are so happy to have bought a Tempur- pedic.
Lenny was extremely helpful in finding theCorrect mattress for our needs.
Tom Hayes was wonderful. I came in looking for mattresses for guest bedrooms, and he helped me decide the best mattresses for my needs. He gave me options with different price points. Very knowledgeable and professional.
Very comfortable and easy experience. While there was no pressure to buy from the salesmen, they were most helpful and knowledgeable. Lenny went out of his way to do some research for me.
It was great from the get go, they accommodated my children to allow us to try multiple mattresses and were very patient with all the decision making process, offered me and my wife many options that would make my purchase more affordable and at the end they added more value with the specials they had at the time being. I personally would recommend anyone to go to this store.
We purchased a queen size mattress. The salesman, Lenny Genovese, was informative, polite, and extreme helpful. I would recommend this store as well as the salesman.
We had a great experience here - Tom helped us out immensely and took away the stress of finding a new mattress. We highly recommend him!
Very happy with the service and price,. Lenny @Huntington 110 is a sleep expert rock star!
I had ordered a mattress online but being it was during quarantine, I was unable to try it in-store first. When the mattress arrived, I really didnt like it but called the store and they accommodated my situation easily and quickly. Ask for Lenny-- he will not only be extremely helpful, understanding and patient, but will genuinely give you the best recommendations and prices possible.When the men came to deliver my new mattress only a few days later, they were not only swift and polite, but made sure to wear masks, gloves and shoe coverings, making the process as sanitary as possible.10/10 Would recommend! My experience could not have been better and now I have an amazing mattress :)
Always the best service at this location in Huntington. The operators know their products extremely well and are very knowledgeable of the different products. Not pushy like other mattress stores I went too. Highly recommend
Tom and Lenny were both super helpful! Picking up at the warehouse was a piece of cake too, and the guys there were very friendly and helpful.
Tom H from the hunting location was so helpful and also very sweet. My husband and I were looking for a mattress for our daughter and with the awesome help from tom we also brought a mattress for us. Hes very patient and knowledgeable. Gave us great advice on which mattress was best for my husbands back problems. Great customer service!! Will recommend others to this location. Thanks tom!!
Tom was great!!! I came in to the store told him what I was looking for and my budget and he took me exactly to those options that fit my description. It was quick, easy and the mattress will be delivered in 2 days.
Love these guys - Lenny and store Manager Tom were great from beginning to end and played a large role in why we chose to buy from Mattress Firm and this store in particular (we did visit others).They were super friendly, helpful, gave us our space to test out what we needed to, and most importantly were extremely knowledgable - Tom in particular. They really know their mattresses and pillows and seemed to genuinely want to find us the right ones to suit our needs (never once pushing a more expensive product that didn’t make sense).After they’d given us what we needed to help us make our final decision, there was no pushy sales pitch and when we came back a couple of days later, they remembered us by name and helped us to secure a great deal.If we ever need another mattress, we’ll definitely be going back to this store - Tom and Lenny are good guys and great at what they do - choosing a mattress isn’t always easy, and they really did make it an excellent experience. Highly recommend.
Daniel was able to help me with a problem that I was trying to resolve all day. The store didn’t have power and I was unable to get in contact with the store to reschedule my delivery. I called another store and Marsha was able to assist and assure me my delivery would be changed. Daniel was able to change my delivery and send me an updated invoice for peace of mind. Nice dealing with a company and workers who work efficiently to help their customers !
Mattress Firm in Huntington Station was great! Tom was a super helpful and knowledgeable rep who didn’t rush us at all and made sure we got the right mattress. Left feeling great about our purchase! Highly recommend.
Lenny was very knowledgeable and patient working with me to find the right mattress for me. He listened to my remarks and helped focus my view down to 3 choices. Highly suggest going to this Mattress Firm!
Great place! I bought a mattress in 10 minutes. Charlie was a big help!
Purchased a mattress here 2 years ago to only have it sag more then an inch and a half within 2 years. I ended up having a stain on the mattress so it voided by warranty. Called customer service very upset and they went out of thier way for me to give me a credit. Went back to the store where the manager Tom went above and beyond helping me in every way he can to fix the situation. Although I had a very bad experience with the mattress I spent $2000+ on, they did everything they could to fix the situation.If your ever in the store I highly recommend speaking with Tom. He made my not so good experience a much better one
Great experience!!! Bought 2 mattresses. Did not try to push more expensive upgrades on us. Understood our price point and needs and stayed within that.
Tom is an angel. My wife and I were nervous about being pressured to buy on the spot, but from the get go both Tom and Lenny made us comfortable and confident about our purchase. Tom took his time to listen to what we were looking for and what would fit in our budget. He also gave us a great recommendation to the matress weve decided to purchase. I can see why both Tom & Lenny have such great reviews. I would highly suggest them should anyone be in the market for a matress, as they took care of us as their own family.
Tom showed exemplary customer service. He was professional, straightforward and very personable. Tom never made me feel pressured or misled and made everything very seamless. Excellent, safe and clean store.
Fast friendly service. Wide selection and fast delivery. What more could I ask for.
Lenny was very knowledgeable, and so helpful to us. We would definitely use this company again, and would recommend it to our friends and family.
Tom was great in resolving my issue. He did the right thing and honored the advertisement from temperpedic which he did not have promotional information yet. Completely understandable. Thank you!
My salesman Lenny did a great job, he didn’t try to up sell me and listened to what I needed. He was very helpful in helping me choose my mattress based on what I was looking for and stayed on budget with me. Thanks.
Very professional. 2nd time back. Nice people. Very patient.
Great service and deletions!
Had a fantastic experience buying a mattress. The sales rep Lenny was extremely helpful and efficient. Will be coming here for all my future mattress purchases!
Great experience all around! Lenny and Tristan greeted my husband and myself warmly as we entered the store. We explained our needs and were shown a variety of mattresses. We made our selection after hearing a detailed description of each. Everything was handled with ease and expertise. Our bed was delivered exactly on time and is wonderful! I cannot recommend this store and staff more highly.
So far so GREAT! Getting my mattress delivered tomorrow. I hope the final product is a good as the experience I had with my sales guy, Larry.
The service at the store was excellent. I will shop with Mattress Firm in the future because of this.
Stopped in to shop around for prices. Lenny quickly helped us and made it a very easy experience. No need to go anywhere else. Found what we wanted at the price we wanred! Cant beat that!
Tom was a pleasure to work with. Overall a positive and productive shopping experience. I highly recommend this store.
Walked in to the store and spoke with the manager Tom. He was a pleasure to deal with. He gave us a lot of information but also stepped back to give my wife and I time to talk amongst ourselves.Overall it was a fantastic experience.
A plus service!I walk in with my 2 yr old and 4 yr old. Im greeted by Sam and introduced to Tom and they let me know they work as a team and to feel free to ask either one of them any questions.They asked specific questions about what I was looking for and needed. Their system of helping me try out and narrow down what I was looking for was quick and without any sales pressure. They gave me space and time and were not annoyed at all by my children climbing onto the beds with me. They were so kind to them and had zero sales pitches. They were just there to help me through the process.The kids got hungry so we left and while eating dinner with them I researched some more and decided to go with Mattress Firms labor day sale. I returned and again without any pressure they worked with me to give me the best possible price. Which was better than any others that I found. They let the kids play on the adjustable bed while I did the purchase, set up delivery for TOMORROW and I left feeling great about my new purchase.If youre looking for a mattress give them a try.
Purchasing my new bed was a a simple and easy process with the help of Lenny. He is kind, knowledgeable and not pushy at all. I would strongly recommend purchasing a bed from him at the Mattress Firm on 110.
Lenny was so kind, patient, helpful & extremely knowledgeable. Would highly recommend this location. A very large selection of floor models to test and very clean as well.
Tom was super knowledgeable and informative...I was in and out in 30 minutes which I very much appreciate!
Tom the manager was great,polite and professional
My husband and I needed to get a new mattress and wanted to go from Queen to King. I was doing the legwork and was lucky enough to go to the Mattress Firm on Rte. 110 in Huntington Sta. There I was greeted with a big smile by Tom Hayes who proceeded to give me a real education on the differences between types of mattresses, quality and firmness etc. He was very patient and when my husband and I went back 2 days later he was happy to give him the same guidance and education. Tom took his time while we tried the various choices and helped us to make our final decision.He also suggested we get the adjustable frame and we are so happy we did! Now no more stuffing pillows behind our heads to watch TV or read. Being able to adjust our feet height really eases the back pain my husband has been having.I also want to say that delivery was when it was convenient for us. The crew that delivered our bed and put it together were pleasant, did a terrific job, showed me how the adjustable frame works, cleaned up everything and took away our old mattress and box spring.We couldnt be happier with our choice and cant thank Tom enough. Mattress Firm has a real asset in Tom and we highly recommend him without reservation.All around a great experience thanks to Tom Hayes!
Great service, great deals, helpful staff
Tom and Lenny provided great customer service, and kept me right on my budget while completely suiting my needs.
The mattress I am using is so comfortable and good that I visited Mattressfirm again to buy more for the guestroom. I was grateful that Tom, the person in charge, helped me to choose the best one for a good price.
Came here after work picked up my wife from home and since it was close to closing only planed to browse around. But we meet with Tom who was very professional and friendly with us since we got there. We went to look for a mattress for our daughters new bed and left buying ourselves one as well along with some mattress protectors and a bed board to prolong the life of our new mattress for our high profile bed frame we had at home. So happy with level of patience he had for us and time he took going out of his way show us everything he wanted to see and making us so comfortable to make a big purchase right there the same day. I was more than relieved to make this purchase and not have to wait and was even able to get my items delivered to my home all for a great price. Tom says he has been doing this for years and his friendliness and customer service shows it. I hope to deal with him the futre again when I need to replace my familys matress again.
Great service. So helpful. !!
Let me preface this review by saying I have not been mattress shopping in more than 12 years! So I was completely in the dark about what to look for & what is out there. Our sales rep Tom C was phenomenal! He was so very patient, informative, & extremely knowledgeable. I felt comfortable, and at ease in the decision making process. We were treated like the only ones in the store, he went through everything from mattress types, pillow types, frames, adjustable bases. He was personable, friendly, great with my 12 year old son (who we were also purchasing a bed for). He was not a hard sell, he let us take our time & make the decision that fit our needs. He was fantastic in giving us the best possible price he could, saved us a ton of money. Very satisfied - would recommend going to see Tom C @ Mattress Firm/Huntington Station to anyone looking to purchase a new bed!
Quick and attentive. They try their best to get you what you want without trying to sell you all the other fluff and stuff.
A few weeks ago... I was in the process of looking for a new mattress and I must of visited 4-5 stores that day. For many reasons, when I walked into Sleepys and spoke with Tom I was astounded by how competent, genuine and caring he was for every person that walked through that door. With his helped I found my mattress and got it delivered in such a seamless way. If youre in the market for a mattress and you appreciate honesty and generosity, this is the place to come.William
Tom was a great person to work with. He was patient, informative, kind, detailed and gave us space to speak alone. He gave us guidance to meet our needs but never pushed.
I had a great experience at mattress firm. Tom C was my salesman and he was incredible. He was extremely helpful, considerate, and patient. I originally went to Bobs and chose to leave due to rude service and I am so happy I did. Tom really helped me find the perfect fit for my mattress and my budget. I will definitely be going back and buying more from mattress firm (and requesting Toms help again)!
Excellent experience. Mary Jane was very helpful, gave us a great price, and exactly what we wanted. The delivery showed up when it was supposed to and was exactly what we ordered. See Mary Jane and you will not be disappointed. Honest and straight to the point. Thanks again Mary Jane!!!!!
Great experience! We had to switch out the mattress that we originally bought for a more firm one. Tom H. and Lenny G. were so pleasant and very helpful. We were in and out of there quickly, with no problems! I would definitely recommend buying a mattress here!
Tom- the manager, was very knowledgeable and helpful in finding my mom a new “fancy” bed and mattress. My mom wanted an adjustable frame and a firmer mattress (hers was 30+ years old) it came today, the guys were fast with set up and took the old mattress away. I can tell my mom is satisfied because I can hear her snoring away in her room 😂A HUGE thank you to Tom for taking the time to help her find the perfect bed.
Went in after I got out of work looking for a new mattress since my current one is well passed its expiration date. Was helped by an amazing man by the name of Tom Hayes. From start to finish he was genuinely a very polite and helpful guy. Did an outstanding job of helping me find a mattress that not only met my needs but also was well within my price range. All around a very positive and inviting experience when I need to get new sheets or pillows I know who Im going to go to for them my man Tom.
Tom was very helpful in deciding which mattress was right for me. He was very patient and stayed late to finalize my decision.
I went last week but it was busy so I decided to leave and come back today. Let me tell you how great the service was. Tom C was my salesman and he took hes times with me and was reasonable with the prices. I will definitely go back and buy more from Mattress firm. If you dont go check out Mattress form your missing out.
Tom and Diana were an absolute pleasure to work with. Very knowledgeable and super friendly. No hard sales just nice and honest. That’s why I purchased my mattress pillows head board and adjustable base all from Mattress Firm
I am so very satisfied with the entire process of buying one of the most important thing in a persons life - a bed. Mary Jane Mooney and Tom Hayes surprised us with ensuring that we were going to have a proper bed solution. Together they worked out a fair deal for a replacement mattress after having to return the original one we purchased. The delivery crew were neat and courteous and took care not to damage our newly painted rooms. Folks, get a mattress from a mattress retailer, not from a place with a puppet likeness of himself.
Thomas is always so helpful and nice ! So welcoming and understands you as best you can !
My husband and I just left the Matress Firm store and we are so excited about our purchase. We live in Floral Park but decided to make the 40 minute drive to this specific store because Tom, the manager, has such an amazing reputation. Our friends recently bought a mattress from Tom and are equally as thrilled as we are. Tom did not rush us or try to make us feel pressured. Instead, he dedicated his evening to make sure we were satisfied and well-informed. Highly recommend you visit this location and ask for Tom.
After we had a bad experience at Bobs, I highly recommend mattress firm! I also recommend Tom C as the sales person! He really helped my little brother find the perfect mattress for his back. He was patient with us and told us everything we need to know to make the right decision. Thank you so much now my brother has the best mattress, and he will be enjoying his sleep!
What a great experience we had here. Marcia was extremely supportive and knowledgeable. We struggled with making our decision, but she was extremely patient and helpful with us. Ultimately she helped us come to a great decision! Great local store with fantastic employees. THANK YOU!
WOW! Probably the best experience I have ever had with a sales guy. Tom C was patient, helpful, and knowledgeable. Worked with me on my budget to find the perfect twin mattress for our child. Also great with kids!!! Not once did I feel like I was being taken advantage of which can often happen when people want you to buy their product. Totally will be going back to purchase mattresss in the future!!!
Tom was very helpful and knowledgeable about mattresses. He was extremely useful in picking out the right mattress today. He was understanding of our budget and knew exactly how to get us the perfect mattress for the perfect price. I would highly recommend his service to anyone looking for a mattress.
Tom was amazing, helped me out greatly!!
My husband and I recently purchased a mattress here and are thrilled with our experience. We worked with Tom who was patient and very knowledgable about all the different mattress options, and there are a lot! He spent so much time showing us the different models and when we were down to 3 options, he helped us decide instead of deciding for us. He was never pushy or impatient! I will definitely buy another bed from him and this store! Thank you Tom!!
Tom Hayes was the most helpful and patient salesmen. We stayed well past closing and Tom helped us every step of the way, never rushed us. The mattress just arrived and we couldnt be more satisfied. Tom even followed up the day before delivery to confirm we were ready for this awesome upgrade! Cant wait to go to bed tonight. Thank you so much for your help Tom, I will be sending all my friends and family your way!
Bought a mattress from the store which had to be replaced as it was causing lower back stiffness and pain. Went back to the store and was assisted in the purchase of the replacement by Mary Jane and Jerry who were extremely patient, knowledgeable and cordial..just the kind of after sales service a customer is looking for!! We weren’t rushed at all and were guided through the entire process.They are awesome!!
We came in shopping with no idea what to get, thinking buying a mattress was going to be worse than buying a car, and Tom was great in helping us pick the perfect fit. Literally the most painless experience ever and some of the best customer service Ive ever experienced. Id definitely come back and recommend anyone in need of some great help and an actual enjoyable shopping trip
John, one of the managers, was very helpful and he helped me get the perfect mattress. Thank you!!!
Tom C was a tremendous help with our purchase at mattress firm! He understood what we wanted completely in our price range and helped us get it quickly. Definitely recommend!
I am so happy with my new mattress! Tom was a great help in finding the right mattress for me. He took the time to explain the different types of mattresses and answered any questions I had. Thank you Tom!!!
Robert was awesome! I came in to purchase twin frames and a queen size bed. He was respectful to my budget and did not try to over sell me the way salesmen try to. He fit me for a pillow and its the best pillow ever! So grateful for my Sleepys experience in Huntington Station. #sleepsfortherestofmylife
Tom was a very professional and adviced person. He gave lots of information and let us try different matress and pillows. He would only recomment the ones suit for you not the most expensive one. Really good experince.
Robert was very knowledgable, attentive, and patient when helping look for a mattress. I asked about 100 questions and he answered them professionally. He also greeted other customers without leaving me to wonder around the store. Overall, a positive and helpful experience. I would recommend him to anyone in need of a massage!
Best Mattress buying experience EVER!!! I went into Sleepys on Route 110 and was lucky enough to end up working with Sam who went above and beyond to make sure I bought the mattress that I wanted and also the mattress that I needed for the way I sleep. He was extremely educated and was able to tell me what was right for me in the line I was interested in. all in all I will send anyone I know looking for a mattress to him.
If Tom Cunniff hadnt been my salesperson I would not have purchased the set for my 95 year old mother. Tom listened to my story, was empathetic and understood where I was coming from. His care and concern for my satisfaction for my mothers comfort was so special. I would recommend this store and Tom to anyone who wants a wonderful experience with no pressure. Thank you so much Tom!!
Excellent experience. I purchased a mattress which was too soft, but I was able to exchange it without any hassle. Rocco was very helpful when finding the perfect fit and was able to find me the right pillow as well. Tausif was very accommodating with the exchange and Tom was very helpful when it came to purchasing. Highly recommend this store and service.
I gained a whole new insight on sleeping! Tom Cunniff is definitely the man to see. My wife and I spent close to 3 hours there learning all we needed to know about choosing which mattress would suit us best. Tom is incredibly patient and helpful. Thank you!!!
I went to mattress firm in huntington station today to make a purchase for my daughter, and I met one of the best sales men around Tom C. He is polite and gets you what you want for a great price he made sure i walked out the door a happy customer. Thanks for making my shopping experience quick and easy. I will be back to see you real soon for my new bed.
Great service with Lenny