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Auto Glass Outlet - Autoglass Repair and Replacement
5125 Lawrence Pl, Hyattsville, MD 20781, United States
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Auto Glass Outlet - Autoglass Repair and Replacement
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Ka
Review №1

This place really saved the day for me. My cars passenger window was shattered and I called in and immediately got help. Everyone there was so kind, the service was cheap, and it was super quick. 10/10 service if you need window repair right away and for a great price.

Gu
Review №2

Nothing less than an EXTRAORDINARY service. Got in touch with them in the morning of July 3rd, they were able to send someone to my place to fix my absolutely shattered windshield (which gave me a glass shower every time I tried to move the car) right before 3:00 PM and got everything set an hour later.Superb job, knowledgeable technician and I will go visit them the next Tuesday to get my rear door windows regulator fixed (and maybe get them all tinted, why not?). Ill be forever thankful for Mr. Boja, Mr. Reza, and all the Auto Glass Outlet crew.Outstanding!

Mi
Review №3

The technician who installed my window did a poor job. He broke the piece for my rear defrost. But sent me on my way as if I wouldn’t notice my defrost wasn’t working. I bought it back and addressed the issue and he used super glue to try and fix it and sent me on my way again smh. I bought it back again because the defrost still wasn’t working. The manager said bring it back next week and they’ll replace the whole window. Well I did that and they were supposed to replace the window which I don’t think they did because my rear defrost still doesn’t work. He also left broken glass all on my back seat. Never coming here again smfh.

St
Review №4

Ive been going there for years excellent prices quick service

Mi
Review №5

We were visiting Hyattsville in the midst of her lung cancer treatments in Ohio so she could see our new grandchild. Windshield cracked on the way to Maryland. We had it replaced at Auto Glass Warehouse. The tape they used peeled away paint on the railings on both sides of the windshield. We have pictures, received estimates for repair, spoke with the manager Ehsan Sard, sent emails, and have now called 8 times to try to find a resolution with no result yet. So, poor repair, and terrible customer service or responsiveness. We have been patiently trying to resolve this for more than 2 weeks remotely and finally today decided to let the Better Business Know, our insurance company State Farm, and now other consumers. Very frustrating to be treated in this way. Ironically, we picked them as a local company not natl chain, and with a good rating. And now regret it.

je
Review №6

Great job very professional.Most important was they quickly came to my place in an emergency.

J.
Review №7

It took just a few moments for my window to be repaired, while other shops estimated an 1hour to repair the 1 crack in my windshield. The staff was very friendly and professional. If necessary Id take my car back there...no SafeLite Repairs for me. Oh and the price was very reasonably!

Me
Review №8

They did a wonderful job replacing my rear windshield! The price was way cheaper than everywhere else and the process could not have been easier. I called, got my quote, was able to get a next-day appointment, and the the whole thing took about 30 minutes when the installers came out.. The installers were punctual, professional, and friendly. I am so happy that I called Auto Glass Outlet and will go to them for any glass repair needs in the future. Highly recommend this company!!

An
Review №9

I used the mobile service and the two gentlemen that came to replace my window were very professional and did a great job.

je
Review №10

Sunday morning my windshield cracked. 9 am Monday I went to their website and found a chat option. Got a better quote than the glass company that has all the commercials. Was told to come in today before 4 pm. Once I arrived my windshield was done in under an hour. For 1/3 less than everyone else. Fast service, best price. Would highly recommend.

St
Review №11

Great price excellent service normally less than an hour!!;

N.
Review №12

Very nice workers replaced my car window and husbands,also have a nice waiting room with TV, ACThey did very good work

ma
Review №13

This company was on time and very professional. The both men were fast and the job looks great and the price was just right. I would recommend them again and for family and friends. Thank You.

ta
Review №14

They did a fantastic job replacing my window and vacuuming the excess glass out of my car

La
Review №15

They are absolutely the cheapest for miles. They can come to you if your local or seems u can go into the shop and they can take care of you whenever cause they have several guys working. Highly recommend!

Az
Review №16

I called, gave them the information and they gave me a price and time. They showed up, worked as experienced workers and I am extremely satisfied. Price was excellent. Highly recommend.

De
Review №17

Quick service. Did some shopping around and they had the the least costly rates. Thank you!

Ka
Review №18

I was referred to this company by a friend who gave raving reviews about this company. I called and was given a price of $250. I confirmed with the gentleman that it would be $250 and he said yes. Upon arrival I was told that it would now be 250 plus tax. I told the cashier thats not what was said on the phone and to check the recording. He refused to do so and said its only $12 extra. I dont care if it was $2, thats not the price I was given on the phone. I was told it would be done in an hour so I left the vehicle came back an hour and 10 min later to be told it would be another 30 min before I could actually drive the car. The glass looks fine but I wont ever give this business my money again. I was even ready with another customer for them to get business and I decided to tell them to go somewhere else. All Im saying is if you quote a customer a price then honor it. If theres any additional charges then say so when I ask upfront for the total price. If I didnt need the glass replaced on my work van today then I would have went somewhere else.Respons to owner post : Great example except when you go to Walmart you buy products not services and not every place charges taxes. Some businesses role taxes in with the cost and once asked for the price they give the total price not the pre tax price. Even when you buy online you see the total price including tax before you pay. All I am saying is that if a customer ask for a price over the phone and say twice its just $250 and your representative confirms that its 250 then I expect to pay 250 nothing more. Or you could have just said its 262 on the phone. Either way its the principle.Secondly you or they knew what type of vehicle I had on the phone and once I got there so Im sure someone knew what size glass it was. Im sure they did that vehicle or similar before. Again, all Im saying is shoot customers straight.

Al
Review №19

Good price, very professional,Commercial windshield replacedThank you

do
Review №20

I used this company a year ago and was satisfied. When I tried to utilize them again for a vandalism rear windshield I was told I can set an appointment for someone to come out at 1. I said Ill call back to call my bank. When I called back I was told that person was gone and got hung up on when I questioned him about what I was told.I immediately call back and ask is that how you treat your customers and he said I dont want your business and hung up again... That was very rude and unprofessional.

Ja
Review №21

Customer friendly, fast and responsible.

Jo
Review №22

After market glass but they are fit good * quick & fast 30 mins wait no appointment

Ke
Review №23

Dont waist your money your window will not stay in place run please.

Ji
Review №24

They take pride in their work that they do 4u.

Ke
Review №25

This place is so unprofessional on top of that they put my side window in and hours later the window fell out while my kids were in the car

Ye
Review №26

Called and went in Saturday morning to get my husbands window fixed. Pointed out a few concerning things and the gentleman that worked on it explained that it was not error, only a specific piece the new glass had. That was understood, he was polite, and Susana i believe her name was was amazing from the moment she answered the phone until we left but who i believe could have been owner or manager would not shut his mouth when we pointed out something was damaged. As we were paying he kept yelling in his language to another colleague in front of other customers and employees. This is disgusting behavior and should probably learn from his employees with more professional experience.

JO
Review №27

Was way cheaper than safelite. For my 2011 chevy safelite said 400plus tax. I paid a little over half that price. Done in 30mins.

Br
Review №28

Got my windshield replaced. Great job timely repair only issue is they scratched both inside windows on passenger and driver side unfortunately. Went for one job gonna need another one now.

Tr
Review №29

The young man, worked in a timely manner. Clean the glass from my car and floor. Oh! Made sure my insurance papers were received first. Less than two hours

Ja
Review №30

Came in for a leaky windshield repair. I called several other shops before them, but no one would touch it, saying they would only replace the glass. Finally, another glass company recommend these guys. Well, they fixed it in about 30 minutes for a very reasonable price. So far so good!

Ma
Review №31

The BEST experience EVER! The Customer SERVICE is OUTSTANDING and the prices are very reasonable. I highly Recommend Auto Glass OUTLET!!!

Ch
Review №32

Good business!

Ro
Review №33

Extremely great experience. Fast service with gimmicks or surprises. Paid the quoted price and took less than an hour. I would recommend Auto Glass Outlet to everyone in need of window repair or replacement.

Th
Review №34

Its cool

Ta
Review №35

Called for 2 weeks for a price quote. No one ever contacted me.

L.
Review №36

Excellent Service!!! Far more reasonable prices 👍

Lu
Review №37

Well my experience was not bad, made an appointment for Friday but they gave me a call let me aware they were backed up and would come the next morning first thing if ok with me. And it was they were quick and helpful once they arrived no issues through email contact very helpful . And unbeatable price !

Ma
Review №38

The service was excellent and they were very professional. They finish in no time. I recommend their services for every one.

Ch
Review №39

Called in at about 10 AM, gave my vehicle details and they said they could replace my windshield same day. Sure enough I arrived about 145 PM and by 230 PM had a brand new windshield-for half the price I was quoted by other companies.Super personable people to work with, and Branch was polite and friendly throughout the entire process. Will definitely be recommending this place to others!

Be
Review №40

Excellent service, very professional, timely & cost effective. Best service Ive had in 20+ years.

je
Review №41

Perfect place to replace u glass,

Ja
Review №42

Best Price in PG County hands down. Great staff, friendly and very professional. Quick but top notch service 👌

Ti
Review №43

My car was broken into the day before and they made an appointment for the 1st thing the next morning. I arrived at 7:15 and my car was fixed by 8am. Fast, friendly service and very accommodating!

Jo
Review №44

Good prices, efficient and quality work.

Ja
Review №45

This is the place to go for all your glass needs...In this cold and very windy day a tree branch felted and broke my windshield,i called Auto Glass for an estimate around 8am and they had the best quote compared to other companies, one hour later they were in my place replacing the windshield,like i said it was very cold and windy day and they did a GREAT JOB.Very professional installers and they did a clean and great job for a very good price.I highly recommend this company.

Ch
Review №46

Quick, affordable, and had manufacturers glass as well as after market options. Friendly staff.

Ol
Review №47

The service was quick and good. I was charged for more time than it took to fix my window. They charged me for an hour and a half. It took the guy around 30 minutes.

Pa
Review №48

If you are looking for something that is highly cost efficient, I 10/10 reccomend. It is a little sketchy as far as the payment goes. So be prepared to go to the location with cash or card just to avoid giving out your security code over the phone. Never that. But all in all the mobile service was free and they popped my windshield on in 30 minutes or less so im hella satisfied.

Ra
Review №49

They didnt have the correct molding for my windshield and tried arguing about how its like that with all models like mine. Completely unacceptable and if it had zero stars I wouldnt give it that much honestly.

Nu
Review №50

Very good price. They came to my house for the same price and installed the glass. They were a little late but I Highly recommend them.

Ju
Review №51

My car got broken into last night, smashed the back passenger window. Found these guys on google and they told me to bring it in whenever I could. They were very friendly and had the job done at an hour at a hundred dollars under another quoted price. Hope Ill be ok but if something happens Id 100% take it to this great place. Thank you

Fa
Review №52

They were prompt, pleasant and reasonable!

lo
Review №53

Great price and service, the manager is excellent person...

Ph
Review №54

I came today 3/27/15 to get my gold Honda accord 2000 front windshield replaced, the service was decent.. The price I paid was reasonable. I had a question before I left and the gentlemen was able to address the question I had. I would recommend this company

Ce
Review №55

I can rarely say about my car whenever i needed a repair, i had a good experience. This was a top notch shop that took care of windshield changes at wholesale prices. The price was lower more than $100 compared to some other high reviewed shops and their service was extremely pleasant.

Mi
Review №56

Glad I Came To This Location & Had My Busted Out Window Taken Care Of.Woke Up To My Car Broken Into With A Busted Window & Thought I Would Have To Spend More Than What I Thought.I Had My Issue Taken Care Of At This Place & The Price Was Reasonable.I Do Recommend This Place 🚗

Su
Review №57

I had a great experience with Auto Glass Warehouse. My glass shattered and I needed immediate service. Miguel and Silvia were responsive and kind and was able to fix the car within two hours. The repairmen were also kind, diligent, and attentive to the repair job. Our car didn’t have a trace of the glass pieces and our new window works great. We left feeling relieved after a stressful morning because of them!!

Je
Review №58

V.good location 2 get glass replacement 4 ur vehicle, reasonable prices, n on the spot installation...

Ly
Review №59

They were excellent! My car was broken into Tuesday afternoon and I got a call from the police. I was searching around for s place and found them. I wish I knew the hours were earlier than published on Google. I suggested an edit because they open as early as 7:30 am. The staff was friendly and very professional. I was out in less than 1 hour and they even cleaned out the excess glass out of my vehicle that the vacuum from the gas station couldnt get. Dont believe the bad reviews because this is by far the best price and service. I would recommend them to anyone!!!!!

Ke
Review №60

Quick solid work at a fair price. Bonus, there was an adorable friendly dog in the office.

Ha
Review №61

Excellent quick service, very nice people and professional, and cheaper compared to other places. Defenitly recommended!

A
Review №62

I called. I got a quote that included tax and offered free mobile team service for the same price.I chose mobile for the convenience but the repair address is actually 5125 Lawrence Place, Hyattsville, MD 20781Note: mobile unit calls in card for payment.

Bi
Review №63

I loved the way this company direct billed my insurance company for the repair and I paid a fair price. They went out of their way to help me and I really want them to know just how much that I appreciate the repair. ~ Billy Tide

Ke
Review №64

This place is filthy and deserves - 0 stars. Cashier is rude

Le
Review №65

Fast inexpensive service

Wi
Review №66

Honest guys, feels good to give them your business. Thank you!

Ho
Review №67

I think it is most efficient to head into this shop for your repairs, they will beat satelite quotes any day.

Ja
Review №68

Great experience

Ja
Review №69

Dont listen to any of these 1 start reviewers. A lot of them are complaining about the fact that most of them did not speak fluent english. This service is by far the most courteous and hardworking crew I have had the pleasure of working with. It was 15 degrees outside, slippery, freezing, and windy. They came out to my house same day and replaced the back window of my 2012 Dodge Avenger and did a fantastic job even under harsh conditions and they did it for well under their competitors cost. I would highly recommend them to anyone looking to get their auto glass repaired.

Ma
Review №70

My Acura 2002 needed a windshield repair, they did a fantastic job at a great price. Highly recommended if you are in the DMV area. Very courteous and professional people. Probably the best and genuine autoglass installer and warehouse in the region. They have a huge facility.

Jo
Review №71

Quick and painless experience. Solid company.

Da
Review №72

I called they said they could take me immediately which they did. They said it would take 45 minutes so I went for a walk and returned 45 minutes later and the guy was cleaning the window. I paid - it was slightly less than quoted - and drove off. They even vacuumed the car. Excellent.

Ja
Review №73

12/19/16 Car was broken into early this morning, had trouble finding same day service looked on line and found AGO. Straight and to the point; Theyll hook your window up, and even had somebody on site to put tint on replacement window. Reasonable price.

Sa
Review №74

This was my second experience with Auto Glass Outlet and I couldnt be any happier with their work.

Sh
Review №75

Excellent service!!

Bl
Review №76

Never let me down yet .... Professional, and fast

Lu
Review №77

Great installation and great service for an affordable price compared to everyone else l, place is just run down but if that doesn’t matter then this is the place to go

Ta
Review №78

Fast, convenient and reasonably priced.

Me
Review №79

The lady over the phone wasnt helpful and she was rude. She hang up on me. Ill take my business elsewhere. Very disappointed

Ka
Review №80

Good price, fast service for auto glass

Th
Review №81

Very rude and disrespectful. I called to attempt to get some information about a quote I received and the person hung up on me. I called back to speak with the manager only to find out the rude and disrespectful person that hung up on me was the manager. Wow!!!!!

Le
Review №82

Friendly staff, reasonable prices, and operation is very professional!

Wi
Review №83

Reliable and fast service with great prices

Ca
Review №84

I was a recent customer at Auto Glass Outlet. I had a rock thrown through my front passenger window and called approximately 15 companies the next morning to get the best quote possible for repair. Unfortunately, one of the first calls I put in was to auto glass outlet and as a distributor they had the ability to refuse to sell the glass to anyone at a reasonable price so every quote I received from that point on was extremely skewed. I was quoted at $220.00 for a audi a6 front passenger door glass.Since they were obviously the lowest quote I had received and they said they could install any time that week as long as I came there (although most auto glass repair services are mobile) I chose this company.Upon arrival, I entered the warehouse office which was cluttered and full of disturbing conversation. I sat and waited 2.5- 3 hours for my car window to be installed because it was apparently a difficult type of glass. As I was finishing up the owner verbally communicated with his receptionist that the payment was 225.00. I questioned without argument and said I was quoted at 220.00 on the phone and wondered why there was a sudden increase in price. He then agreed to go back down to 220.00.I went and got my car and sat in it and checked the function/integrity of the window. I put the window down once and up once and hurt a loud crunching noise. I thought there was still glass left in the window sill. I did it again and the window tracked fine with no noise. I decided to get out of the car and check the integrity of the glass and to communicate that there was a loud noise. I then released that the tracking piece of the glass had gotten stuck inside the car door.The business was closing and they were obviously ready to leave. The owner came and examined the door. He stated that he has never seen this happen and they would fix it if I could come back sometime this week. I already took off 3 hours of work and now had to come back. I requested a discount on labor costs since this was an obvious error of installment. He argued that his price was already too cheap so he couldnt. I made a point that I was eating costs now for 3-6 hours of work/costs since I had to travel back again for a full un-installment and re-installment. He agreed that there will be a discount. fine. I have to check the price of the glass to determine what we can do. I agreed to come back.There was no discount. He argued that he didnt care and that his 3 million dollars in revenue made my 20 dollar refund insignificant but he wouldnt give it to me. I had my window uninstalled and requested a full refund.He was the worst manager I have ever worked with.

Ed
Review №85

The most reasonable price in the DMV

Th
Review №86

Best prices, period. Not for pampered millenials.

Ga
Review №87

Best prize in the whole area of DC

Ke
Review №88

Great prices on auto glass replacement

A.
Review №89

Lowest Price in the area. Service was quick and hassle free.

Mi
Review №90

Very professional.

bi
Review №91

Quick and courteous service

Ma
Review №92

Great prices

Ri
Review №93

Excellent Service

Ma
Review №94

I was having the worst week of my entire life and the icing on the cake was someone breaking into my car and smashing all the windows...this place was a blessing from life

Ra
Review №95

Did the one where they come to you. Fixed glass.

Mr
Review №96

Great prices

Sa
Review №97

Friendly and satisfactory customer service.

K
Review №98

Excellent service!

Ja
Review №99

Great service!

Mo
Review №100

Very welcoming

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5125 Lawrence Pl, Hyattsville, MD 20781, United States
  • Site:https://autoglassoutlet.com/?utm_source=DTGMBListing
  • Phone:+1 301-864-5555
Categories
  • Auto glass shop
  • Warehouse
Working hours
  • Monday:7AM–3PM
  • Tuesday:Closed
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
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