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InstaCar
11201 US-40, Independence, MO 64055, United States
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InstaCar
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Da
Review №1

Alex was the best! I know it’s called InstaCar but I received the perfect car for the more than perfect price. I was in and out in no time. He made sure I knew everything about the car and reassured me in knowing this was an AMAZING decision. Very kind and helpful. I love my new car. Thank you !

Sa
Review №2

I had three strikes against me.(1) I had a new job and had yet to receive my first paycheck, (2) I went head to head with a deer in my old car and lost... totaling the car, (3) I didnt have much for a down payment.No dealerships were willing to help me with my current circumstances. Then I found Instacar and all three hurdles were overcome with great patience and kindness by Alex. I was in a new car the same day! The staff here are fantastic and they think outside the box to help you with your vehicle needs.Dont do what I did and waste your time at other dealerships. Start with Instacar first!

Je
Review №3

Great staff!!! Very honest, helpful, and kind. No pressure sale techniques. Alex and Shawn are awesome!

tj
Review №4

We had the most amazing experience purchasing our car here. Alex was great and we werent pressured in any way. We took the car on a trip to Galveston Texas immediately after purchase and had a wonderful trip. The car drove and rode like a dream . I would highly recommend these guys.

Al
Review №5

The last time I took my car in, they worked with me to find out what was wrong with my car and did everything they could think of to get it back up and running for me! I received quality service from them and I greatly appreciate it! Thanks again to the InstaCar team!

Fr
Review №6

Wonderful experience! Easy to negotiate and great service with a great car! Alex was awesome! Highly recommend!

Sh
Review №7

I had the greatest experience the helped me get into a vehicle a very nice vehicle the people there really actually care instead of just wanting to sale you a vehicle they worked very hard to get me into one and it worked Thank you guys!!!!

Ri
Review №8

Needed an ID/OD quick. Took less than 30 min! 10/10

No
Review №9

I bought three vehicles from here and they have helped me get me and my family reliable nice car and they are honest and pleasant

Co
Review №10

Absolutely love our new family van! We walked in thursday and knew exactly which car we wanted to see. Alex was very helpful answering all of our questions. We wanted to wait and see how much we could sell our other car for first. We went back this morning (Friday) and we were in and out in an hour with our new 2011 Toyota Sienna! Nicely cleaned interior, fresh oil change, and was able to get two new tires thrown in after talking to Shawn about our cash offer. Highly recommend giving them a visit while you’re looking to buy a new car.Shawn was also very open and honest about where, how, and why they got their inventory which made us a lot more comfortable with our purchase.

Pa
Review №11

I just bought a SUV from instacar today and Alex is awesome he was nice and he put me in a nice reliable suv, I would recommend him and istacar dealership to anyone.

Je
Review №12

Got a great vehicle and great customer service!

Ka
Review №13

Recently sold my car to this company and the customer service was top notch! Gave a great deal on my vehicle and explained this process very well! Would highly recommend selling, buying or trading to this company.

Ki
Review №14

Grandson got a nice 2012 BMW 3 series low miles, pristine condition, from Instacar. Great experience purchasing from these guys. The gentlemen were very efficient at getting the credit apps done and we walked out of there the next day with the car. Definitely would use Instacar again!

Am
Review №15

Recently bought my Hyundai Elantra GLS from this dealership and Alex was very helpful. I am glad I waited and did more research before purchasing and it just so happens God directed me to this dealership. Would definitely recommend so far so good my car is doing fine :)

So
Review №16

You will not find better dealerships than InstaCar! Alex is not only very professional but very knowledgeable of all the vehicles on the lot. Therefore, he will match you up with the vehicale that is best for you and your budget!! You won’t be disappointed!

Fr
Review №17

Purchased a vehicle recently that seemed fine initially. A few days later the ABS/Traction control cluster came on and my brakes almost gave out. I made an appointment with the dealer and they scanned the code. The exact code was ran on the vehicle by the same technician 2 months earlierThe system was never fixed and it was sold to me and now Im having to deal with the major repair. Not impressed at all and all I am receiving from Instacar now is deflection and lies.

Wa
Review №18

I bought a Scion. A few days later while at the company as they were putting my tags on and checking the tire pressure for me, it was discovered by the mechanic there was a deep rip in one of the tires. The owner and his assistant saw the tire and I was immediately directed to Tires Plus where a new tire replaced the ripped one at the purchase by the company. Thanks Guy’s. I’ve had no issues and am enjoying my purchase which was at an awesome price🤗

Ti
Review №19

We had a great experience. We looked online for a few months and test drove many cars before we found this place. Alex helped us and answered all of our questions seemed honest so we are thankful.

Vi
Review №20

My family and I had the greatest experience with InstaCar in June 2020. Our salesman and the owner were very polite and honest and answered every question and concern we had. They even fixed the concerns we noticed from our test drive. Which were minor the keyless remote and the AC blower motor.. Both were fixed before we purchased the car. Shortly after the purchase of our car the back breaks went out and they were happy to fix them as well. Our experience with Insta Car was fantastic and we will plan to use them again if we ever need another used car.i would recommend InstaCar to everyone looking for a good experience and a great used car for a good price. They were very polite and honest and we had an excellent experience purchasing our car. We purchased a 2014 Nissan Altama. Thanks again InstaCar.

Jo
Review №21

The vehicle I went to look at was advertised as having A new engine and transmission, in fact it had them both replaced with parts from a salvage yard. The truck also had a severe shimmy while driving at highway speeds and the windows where wired backwards. The person I spoke with criticized every minor defect on my truck and offered me $750 for a trade-in for a running driving 2008 dodge 4x4 that everything works on. The truck I was looking at was priced mid-range of good condition NADA but was nowhere near good condition. Just the facts.

Tr
Review №22

Bought a 2013 Chevy Suburban in amazing condition and I am extremely satisfied with the service the Salesman Alex and the Owner Shawn! Definitely would purchase another vehicle from them.

Br
Review №23

The whole experience was fantastic! Alex is one of the best salesmen I have had the pleasure of dealing with, he even took care of a couple things after the sale. Highly recommend!

ER
Review №24

Alex and Shawn were great to talk with, very personable and understood our situation with our daughter. We purchased a Jeep Liberty with them in about 1 hour. Excellent and would recommend to anyone.

jo
Review №25

Just bought a car. Cant really review the car yet but the salesman Alex and the owner Sean are AA++. Theyll go above and beyond and make you feel right at home, no matter how bad your credit is. Lol.

Ke
Review №26

This guys rock,sold our 08 impala., super informative during these hard times! Great customer service!! 5 stars all the way!! Thank you shawn and alex!!!

Ch
Review №27

Super nice people. Alex and the owner really took care of us.

EY
Review №28

Went to buy a car for my son and he had his mind set on a car he couldnt afford so he just left, well I asked Shawn if I could be financed for the car and wham bam I was driving away in a 2012 Honda Civic, and he went out his way to get me in it and Tim the mechanic was great as well so far all I see is honesty so definitely check this place out, thanks Shawn.

Le
Review №29

Met Alex to purchase the 2008 Toyota Camry Le. Alex and the owner were very fair with me on this car. Have not encountered any problems with this car If I need to purchase a vehicle in the future, I will gladly visit them again.

St
Review №30

Alex is the Salesman OF THE YEAR!!! ... He take a lot of pride in his work!!...I recommend him to ANYONE!!❤️❤️

Ch
Review №31

Bought a 2013 dodge avenger a week ago. Very nice. Alex is a great and honest salesman. The mechanic Pat is helpful and will look at the car everytime you have a question or a problem and help you out.

To
Review №32

Well where do I start! He changed the price of vehicle after Agreement to purchase. Warranty is worthless. Not to be trusted W/O written agreement. They cant be trusted... Also horrible customer service. Scam!!!

Va
Review №33

Very helpful and friendly, a no push dealership.

Ka
Review №34

They were nice and helpful until AFTER I purchased the vehicle. Went up today (day after purchase) bc they wanted to do an inspection and give me the title and I was telling them some things I noticed and the guy and the Machanic weren’t exactly as friendly as yesterday. Put the wrong name on the title as well and when I told them it was gonna be in my name and not my husbands he said “well I don’t see how that’s gonna happen”. When they did my inspection they obviously didn’t check well bc my antifreeze was empty and my heat running with a chill! I even told them about it and they said that it takes a while to heat up when it’s cold... I drove 30 minutes to get up there and the heat was still not real warm so that clearly was NOT it!

Ja
Review №35

Shawn and Alex are highly professional, and can help anyone with their transportation problems

Ma
Review №36

Dude was upfront with me. No Bs. I like that.

Jo
Review №37

Nice dealer and honest and warranties the vehicle

Iv
Review №38

Purchase an SUV back in July 27 it started to have some issues I called them to address them SUV broke down within the warranty for engine and transmission... well this people don’t want to be responsible for it! I will be filling a costumer complaint to the state. As they avoid my calls and denied to help me since the sale are very low they don’t have the money to help.

Al
Review №39

Absolute best prices in kansas city and they offer free 3 months warranties on their vehicles!

Ja
Review №40

Worst car dealership I’ve ever been to.

Mi
Review №41

Alex was help full

Ky
Review №42

Not a great experience!

Ca
Review №43

Great staff!

Information
5 Photos
43 Comments
4 Rating
  • Address:11201 US-40, Independence, MO 64055, United States
  • Site:http://instacarllc.com/about-us/
  • Phone:+1 816-381-7502
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
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