They dont even deserve 1 star! They are price gouging, their prices are over 20% higher than anywhere else in the area and the are charging twice as much to the native american communities. They are a rip off, they are unprofessional, they dont leave slips and over charge for gas. I recommend you check your bills and change or choose a different company for your propane needs.

Customer service is horrible. They have swapped to a national call center for scheduling delivery. If it’s weekends or after hours, forget about being contacted until the next business day. When it’s subzero temps and you’re out of propane it’s extremely concerning. When Ferrell does finally get ahold of you, they use some lame excuse about “winter storms” and give you a 10day window for delivery. Wish we would have purchased our own tank instead of renting from Ferrell so we could fill at our own discretion with companies that care.Soon as this tank is empty we will be switching to a local company that can schedule accurately and are available when you need them most.

I went in to get my 30# RV tank re-certified. Everyone was friendly and helpful! The staff go out of their way to provide customer service. Super impressed!

Their website advertises their hours as open until 5:00 on weekdays. I arrived at 4:35, having left work early and having driven 15-minutes to get there. The woman in the office said that the guys that fill tanks all leave at 4:30 and that the yard always closes at 4:30 and I was too late to get my tanks filled.I told her that the web site clearly says they are open until 5:00. She said that yes, the office is open until 5:00, but the yard and refills close at 4:30. I told her I had gone out of my way to get there when I did. She literally said, People that have been here before know that the yard closes at 4:30. She did say she was, sorry. But the sorry wasnt that the website was wrong and misleading and needed changing, but she was sorry that I had not been there before and, therefore, would know that they actually closed at 4:30.Why not post that on the website!You should also read the numerous articles on the web where this company has paid fines in multiple states for deceptive billing practices. In hind sight, I am not sure I would trust them to fill my tanks!

Were very helpful answering questions about my old tank. This one of very few places that can recertify an expired tank. Was in and out in 10 min.

Highly recommended! Great service and just real nice people to work with. Propane is always delivered within timeframe given.

Quick to take your $ slow to fill your tanks over priced filled a 20# cost $18 filled the day before at Mikes lp and gas Maplewood cost $13.50 40# at fertile gas $33.12 mikes 24.95 you would think Ferrellgas being a distributor they would be a cheaper price not the case

Very unhelpful. unwilling to think outside of a very small “we refill” box, but are very sorry they won’t.