I used to love this place, but the service has completely gone downhill over the last several years. Most times I have dropped off items to consign Im treated as though Im an inconvenience. The last time, I asked how the employee was doing, she ignored me and looked super annoyed I was even there with my items. Ive called to ask the status of my stuff only to be cut off while I was still talking to be told they are behind. I totally get that, but you should not cut people off. I think they need to have some customer service training. If Mary is still at this franchise, she may need to consider looking into this. The place has potential, but they need to hire people who actually care about their customers. There is one girl who is wonderful there, but I dont know her name, and think shes newer. Never will be going back since these are only two of many incidents over the last several years. I cant be the only one experiencing this, but felt a review was necessary in case others are experiencing this too!

Not even sure how they stay open, eBay prices on everything good and 90% of the merchandise is junk.. I’ve gone 3 weeks in a row and the merchandise hasn’t changed. Very disappointing...

Love this store, every time I am in the area visiting friends and family I have to hit this place. Found a few items as did my friends with me.

It was a nice place. Prices were a little higher than it should be for used items.

Nice organized store. Tons of choices.

I always have a great experience consigning & shopping here! I think this location has a great array of items & the staff is always super helpful and friendly!

My husband and I love this place! We always find really great deals. We love browsing the DVDs. Always a great selection. The staff are friendly and efficient.

It smelled funny inside, but it had a lot of toddler clothes and good deals!

Have Been Doing Business With this I.C. Location For 21yrs. I Enjoy The Swift Turn Around Of Inventory.

Nice wide isles, clean store,friendly people. Id return and shop there. However there parking lot is a mess and why do they pile the snow in the handy cap parking stalls.

Knowledgeable, friendly staff allowed me to purchase the perfect table before it had been entered into their system. The delivery people were likewise incredibly flexible and responsive. I had my table set up with just a few hours of calling them!

Never know what you will find here.

Fun place to shop but be careful only one toilet 😬

Not much merchandise to look at. Over half the store were racks stuffed so full they were hard to looke at . 2 rows of kitchen & nick nacks that were half full. Left very disappointed in the store & the moody cashier.

Absolutely love this store you can find anything and everything

I got a great deal on a oldie but goody CD. 11 cents! Such a deal!

Love this place but I do think many things are overpriced.

Its all about the days you go🤷🏾‍♂️

Love this store its a great thrift store with great prices.

I had a horrible experience at stuff etc around noon on 3/2/21 with a younger girl & i think her name started with an A, ive seen her before and shes usually always by the receive area behind the totes I asked her to check my account. She rolled her eyes and help with a huge attitude. She shouldnt work in customer service.

The stores are well kept, both in Coralville and Iowa City. There is plenty of merchandise at affordable prices. “Consignors” are happy to show up and drop their belongings to get some bucks. The model is working well, but requires improvement, more transparency on what items are deposited, their price, proceeds, etc. The hours are convenient, it seems like they open 7 days a week. Staff is diligent and helpful. The website is good; I checked it and learnt a few things that I didn’t know. IMO they have opportunities to improve communications with consignors, so that they don’t show up with stuff and be rejected because no Sunday or not today because tomorrow is halloween, or we ran out of totes, or on Sunday we only receive furniture, but what is the definition of furniture. It’s frustrating. I’m going to look at FB to see what it looks like.Again, the model needs improvement; take the case of last weekend: a long line of people waiting to drop merchandise in Coralville, then go to Iowa City to hear the excuse were not receiving consignments cause were running a special 50% off This was on Saturday, then again on Sunday, but this time someone wrote a big sign. This is easy to fix using social media, telling people in FB that this weekend u are not receiving consignments because... whatever the reason.

This place is fabulous! Today was my first time there, but will definitely be back!

They sometimes have a selection but I mostly love selling my stuff there

Nice and clean but prices seemed a little high.

This place needs to STOP MAKING PEOPLE WEAR A MASK!! It is a huge disgrace and is making a terrible impact on the people of Iowa city.

Fun finds to buy, but every time I want to consign items, the consigner lady leaves a pretty bad taste in my mouth. I dont know if the manager of the store needs to stop chewing her out, or if she hates mennonites, or if she simply needs a few years of customer service education, but something needs to change. Its pretty uncool to be treated like a crumb. Generally Id expect someone whos dealing with clients to go above and beyond to make the experience a great one.

Just felt weird to be inside here idk.

Great thrift store!!! Only issue is their PA system. Way to loud, with the high pitched tone.

The new setup is weird. Even though its more color coordinated, its like the service worsened. The stuff in Coralville is better for shopping. Always a cool find.

I purchased a product that was that was missing some of the parts. There was a picture on the instructions so I assumed they were all in there. I was misled and when I called within a few hours they told me they could not return it, The product was 8 dollars and now it is useless to me. This is very disappointing customer service

Love this store! I can literally spend hours in Stuff Etc. Their prices are very affordable and Im very satisfied with my purchases. Its a huge, roomy warehouse style store. Very Happy with it.

Nice items at reasonable prices

Great place to shop for clothes for the whole family! Spacey and not cluttered like many other second hand places. Nice staff. Not too expensive. Oftentimes I find new items to a low cost. I need at least an hour here to go through things, but could actually spend even more in this pleasant place. I always look forward to going to Stuff Etc.

Lots of stuff and too little time. Friendly staff.

If you are a guy looking for decent used clothes, you will have a hard time here. 90% of the floor space is dedicated to womens clothing. Everything else is kitchen stuff and furniture that would do great in a dorm room.

Found great stuff there

Good prices clean store lots of sales and selection in both stores. Fun place to shop

Love Stuff! This and the Coralville locations are the ones I frequent most often. You can find lots of great items here, even designer clothes and purses! I have gotten Vera Bradley purses and Juicy Couture clothing here. Most of the things are reasonably priced. However, sometimes I see items out for sale and wonder how in the world they got past quality checks. I can’t rate the process of bringing things here to consign. I am excited to see them in their new location (the old Kmart), but I wonder what will be put in this space.

They moved locations and I like the bigger space. Prices seem like they have actually gone up. There is a secondhand store right next door and has much more reasonable prices.

If you need to outfit a kitchen or home its a great place.

We got a beautiful piece of furniture that was in excellent condition.

This is one of my go-to secondhand places in Iowa City! The pricing is a little bit inconsistent, but you can find some real gems no matter what. Its also really clean, which is a huge plus!

This Stuff Etc. is not quite as good as the Iowa City or Cedar Rapids locations. It was closer to my house, but I often would end up driving to Coralville to shop at the other location. The pros are that it has a ton of used clothing, shoes, cosmetics, and dishes for a very fair price. The cons are that this location prices some items far above a reasonable price for a used item, especially the furniture. I have actually noticed pretty much everything is priced higher at this location. Its still a good deal, but you can find the same quality of used items elsewhere for cheaper.

Very good prices and clean.

Favorite thrift store in Iowa!

Wonderful employees! It’s the customers who are so rude and disgusting to those hard workers! I had a wonderful experience last time I went and got the help I needed. Unfortunately I saw a customer talking so rudely to a worker! No respect from customers!!! Good luck with the move stuff etc.!(:

Great place to find good secondhand items for home or clothing. Especially great place to find kids clothes.

Big store. They have most anything you need, plus more. Christmas decorations are abundant. Def worth going if you dont want to pay new prices.

This is one of the largest most diverse thrift stores I have ever been to. I went on 50% off weekend and scored on a ton of things. I bought a Vera Wang purse for practically nothing. They have a whole wall of scarfs and even an area with large furniture. I can not wait to go back to this place and hunt for some new treasures.

Its easy to consign things here, but you wont make a lot of your money back if thats your goal. They have everything under the sun for sale here, but too much clothing jammed onto racks. I wish they went over clothing for quality checks better. Great prices on most things though!

Continuing where I left off on the review for the Cedar Rapids location, this location prices things entirely too high. I was told they use Amazon to look up prices. This might be ok for brand new items, but they do it for used items as well. The last time I was here, they had a Kate Spade magnifying glass brand new in the box, priced at $19.99, which retails for $39.99. You can buy these on eBay brand new for $22.99 with free shipping. These do not retail for $39.99. Stuff has seen less and less inventory since Ive moved to this area, due in part to the owner letting power and greed go to her head. She thinks letting the staff price things higher is going to make her richer. People arent going to pay new prices for used stuff. If they keep pricing things 2-3x as much as goodwill and other thrift stores, people will shop there. Its a no-brainer. They need to get prices back to realistic levels, their current pricing is short sighted and will lead to locations closing. Mark my words.

I love Stuff etc. You can find just about anything you need. Great place to shop!!

Many problems. Over the years, I have found 2 items not in notably poor condition to purchase or that were not less expensive if bought new.I recently tried consigning and one gal said the first load was too young; that their customers are older. We established apparently college students do not shop here. Then, I brought in young professionals clothing; less than 1 year old, appropriate for age 20-40. (Might I also add perfect condition and high quality brands from Neiman Marcus, Nordstrom, etc). Then a different gal said that their customers are not young professionals, but rather, young college students.So, what do you sell? Youre not looking for good quality or brand, thats certainly been established, and if trendy college-age styles are too young yet young professionals styles are too old, what do you want? I read the checklist and followed it carefully, however, if your staff does not follow it, it is of no use.Please educate your sorting staff on high end brands. They were holding a retail $200 designer cardigan and say no because they had never heard of the brand.Lastly, and perhaps worst, they wad up what they dont want and shove it in a trash bag. We bring in our items folded and well cared for and I asked why they were not courteous enough to fold what they dont want and I was told, they probably didnt think it was worth folding. I walked away with a trash bag of wadded up designer clothes and will not be back.

I took my clothes to this place for the first time and I feel like they didnt even look at them. I went three days later they dont me the recycled them without informing me. I am disappointed because they could send me an email letting me know they are throwing my clothes.

Wanted to leave a five star review for the IC staff who kept my wallet for me when I left it at the counter after my purchase was made. I considered a reward, but then noticed all the cash was lifted. I spoke to the manager, not at all helpful. She wouldnt review the security cameras, didnt offer to speak with the staff, nothing to offer about store policy on lost & found items, only a blank dispassionate look on her face.

Awesome people, great place!

You never know what sort of treasures you might find here.

Good place for have just a bit of money back instead just donate it. Be aware that the stuff you will give in consignación need to be almost new, be on fashion and according with the actual or next season. No guarantee of selling and if sold you will get only 40 percent. Better than nothing !!

Lots of obsolete useless junk

Overall its a decently good place to sell your stuff. Its easy to drop things off, but it can sometimes take a very long time before your items actually make it out onto the sales floor and how intelligently your items get categorized and priced seems to depend a lot on whoevers on duty the day they do it. Clothing seems to be the one thing theyre especially picky about taking - they really want major brands and fairly new items.

Always a good bargain there. Not a great place to sell your stuff but a great place to buy your stuff

Bought a great leather jacket and several great movies and books there. As well as a butter dish, love them all and would recommend for finding cheap hard to find items.

You only receive 40% from your things, and less if sales happen. I hate you have to make appointments even for black bags, with all the help they could go thru it in 10 minutes, they want 24 hours, when you live an hour away that doesnt work! Then when you do make an appointment, they send half of it back with you in less than a half an hour!! I bring in nice, sometimes new stuff, better than what is hanging in store as they return it !!!!

Nothing I wantef

Lots of stuff insane prices especially furniture. Three couches with stains priced at $249.99 or higher. All of the antiques or tools are priced above eBay sold listings.

I found things that I was not expecting to find. I thought I would have to go to a different store to buy these things brand new but they were there and at an extremely reasonable price. Very satisfied with my visit.

Lots of nice things and clean and very organized

Stuffs is an ok place but for a second hand store some of their merchandise is outrageously priced like $16 for a little wallet or $700.00 for a love seat. Personally when I go to second hand stores I am looking for bargains not to have to almost pay full price for something another person has used for however long they did.

Fantastic place to find that slightly used item that youre looking for. I walked in and found two pieces that I didnt even know I was looking for. I am very glad I went there before I went to a furniture store.

It is a great place to get rid of items but I wouldnt count on the money. You get 40% of the selling price which may not be much after store sales or discounts due to time on the shelf. Also the employees are not brand savvy. They priced a pair of $200 jeans at $9.99 while pricing a pair of $50 jeans at $24.99??? Made little sense to me but it is all just extra pocket change. The CR store is smaller but seems to keep more that you bring in & move product much faster than this IC location. I take that into account now.

After they changed their place, I feel like its completely different, and I didnt like the arrangement in the new place

I will never do business with them anymore. The customer service is abysmal. I didnt realize it was so difficult to do a job and follow through with what is said. I went to consign items for the first time, and the clerk who helped me seemed condescending since he had to create my account and told me to await a call to pick up the items they didnt want, but I never got a call. I did get an automated email about what items they took but still no call. I tried to pick up my items yesterday but they got donated. Ironically, I passed a bag in the store with a paper attached that said We dont donate items anymore to a request a customer had put on the bag to do so. Anyway, another clerk helped me and practically lectured me on the fact that they donate items after holding them for 24 (up to 48) hours, but when I tried to defend myself and say I was told to await a call, she just say OK. No apology. I used to work in customer service at Nordstrom so I know whats reasonable and what isnt. Do yourself a favor and go anywhere else or just pay retail where the salespeople will actually treat you with respect. Stuff etc. has lost my brand trust and loyalty.

I love that place. I been going to stuff for years. I have been going to stuff Since i was really little, I think that its better then any thrift shop that there is.

Found a lot of fun trinkets here, my desk and living room table came from here, my costume for Halloween this year, and much more, you can find an assortment of pretty much everything here.

Fast and helpful people at the consignment desk. Always get my items taken according to the season.

One of my favorite stores in iowa city

They sell items in really good condition..... Dont bother selling to them, I sold an item worth $49.00 from this year and guess how much they offered? $5.00!?!Sticking with selling on eBay totally not worth it.

I can always find something there. Very well organized and easy on the pockets.

Goodmorning my visit to Stuff is always fun and a good source of therapy.

Decent store... Higher prices than Goodwill, but more name brand clothing also.

Lots of great items...clothes for every season...household items...take your time to shop around

You can buy great quality (some brand new) consignment items...everything from, sports, name brand clothing, music instruments, Electronics, furniture, tools, shoes, toys, antiques, pretty much everything! They even have a clearence section....yup!... clearence process on ALREADY clearence items! Bargain shoppers paradise!They will deliver larger things and I think even pick up things too! ...did I mention, u can create an account and clean ur closets and garages out and make money on ur dust collectors! How neat is that?! Thats pretty neatGreat store. Great business model.Franchise opportunity worth looking into.Bargain Shoppers and discount shoppers MUST visit and decide for their self.I recommend!

I have not been disappoint Ed usually find something always

Very nice clean store, with a good staff. Havent found any extreme treasures oh, but we will keep looking.

Love this store

People have reported at new location that there was Racial bais when bring in items to sell.The Item considered not good quality or price low to sell by a younger staff. It was not until i went today to see for my self :-(

WAAAAY too expensive. Ive seen items being sold here for MORE than they sell brand-new, and things are often in rotten condition. The only time its worthwhile to buy something at Stuff is when its 80% off, otherwise youre throwing your money away.Also, my wife went to consign baby clothing there. She was told shed probably get about $120 for everything, and ended up getting $30. Of course I know that $120 wasnt a guarantee, but when they take all of your stuff and give you a fourth of what they estimated they could sell it for, that just doesnt seem right to me.And Ive overheard employees saying theyre going to hide items until theyll be 80% off so they can buy it.

Love this store. Its huge and there are so many selections for a great price.

Great place for quality work and everyday clothes😄

Not a very wide selection of merchandise and what they do have is usually really beat up/old/out of style/etc. Their prices here for some reason are also ridiculous. For example, I found the same puzzle for toddlers at both locations in identical condition. The Coralville location charged $3. This location wanted $7. If I bought it new it would be $9. A full bag of Mega Blocks at the Coralville location was $6, the same bag was $12 here (it is $14 new). Not worth it. I gave this 2 stars instead of 1 because the employees were pleasant and helpful.

Good selection of items. I rarely leave empty handed. As a cosigner, they give me 40% of what they sell my items for. Iowa City location often allows consigners to drop off items without appointments, which is convenient.

Long lines, too crowded, nobody distancing or wearing masks

Lots of clothing and furniture items. They do seem to have new items frequently. Usually, you can find some nice deals here.

If you are looking for something is probably here and at a decent time.

Took lots of clothes there and they only took 4 items from a huge tote, would have kept them if Id known they were gonna donate the rest

I love this pace it has new bedsUsed dressers toys dishes couches furniture Electronics baby stuff clothes kitchen accessories organizing accessories tvs books dvds costumes winter coats hats gloves they have a cute small little coffee shop inside the stor but i feel like they are pretty pricey for 2ed head things and sometimes it would be cheeper just to go get the things brad new wach is confusing they should definitely change that and they dont chake ever ce or dvd that comes in so be shur to look at them before paying

I liked it just had harder time finding bigger size clothes

Great place to shop and actually get your moneys worth. Absolutely love this store .

Dont expect to much from consignment stuff, for few money you need to follow a long time consuming procedure. Quite good if you want to buy, cheap and in good shape.

They always have great deals on things I need! 😊