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Underground Printing - Custom T-Shirts & More
historic Ped Mall, 210 S Dubuque St, Iowa City, IA 52240, United States
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Underground Printing - Custom T-Shirts & More
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Je
Review №1

Wonderful customer service! All I had to do was call, and they helped me find the exact products I was looking for. Their website made it super easy to design work shirts for my residential cleaning business.

Ri
Review №2

The staff of Underground Printing in Iowa City is always friendly and knowledgeable. They have made it so easy for me to submit design ideas and have them made into shirts. They work with you in making sure your project turns out exactly as you wanted. I highly recommend them for any printing needs you may have.

Sh
Review №3

Paul was amazing to work with! He helped me create a great design and he worked with me every step of the way. He was incredibly fast in responding to any and every inquiry/question that I had. The t-shirt was exactly as we designed.

Da
Review №4

Very easy to work with. They communicated every step of the way and the T-shirts arrived on time with no delay. They understood the design and made sure to ask questions to clarify any doubts. Thanks!

As
Review №5

Second year doing a large group order with multiple (12) items people could choose from. The website they create for your order to share with your group is awesome! Won’t do it any other way!

Jo
Review №6

Paul was very helpful and great to work with. He has great knowledge and experience with the products and printing process.

Kr
Review №7

Great experience, easy to work with, everything done in a timely manner.

Ba
Review №8

Over the years we have had several T Shirt providers and experiences. Underground Printing provided full customer service and was a partnership that we consider to be a valuable one. We look to grow the relationship and expand our offerings because of the positive experience. Their design, customer service, and expertise has been outstanding

La
Review №9

Truly great business that goes above and beyond for their customers. Although it may seem a small thing, I needed to switch the location my item would be shipped. I reached out to them over the weekend (keep in mind they are closed weekends so they handled this outside of business hours) and they very quickly and politely helped me fix my order. These small things are noticed and so appreciated- highly recommend using this company!

Su
Review №10

Best ever. Above and way beyond on our logo. Great customer service. Fantastic advice. Fast service. Recommending to everyone.

Sa
Review №11

We love Underground Printing! Paul Hoff with UP goes above and beyond for his clients. He always has excellent suggestions and makes sure the order is right and that we are happy. We couldnt be any happier with this company and their products!

Ch
Review №12

Paul is the true definition of customer service. I cannot recommend this business enough, as my large order was done perfectly. Ordering online was easy and all the shirts came prepackaged and labeled for everyone to pick up! It was truly SO easy!Paul went out of his way to call me and clarify every detail and was easy to get in contact with! He made sure the order was exactly what I wanted and even taught me how to apply for logo rights.If you are doing a fundraiser or large order- you need to use this company!

Pa
Review №13

Awesome staff to work with and unbeatable prices!

Ka
Review №14

This was my first time seeing a tee shirt order through and I really liked their online process which checked every detail, paired with how available the staff was to help me make sure I was doing this right. The tees are high quality!

Da
Review №15

A very pleasant experience from start to finish and even after the sale. Customer service was top notch. The products and printing were everything I hoped they’d be. Thank you!

Ke
Review №16

Underground Printing was great! They helped me select the right product for a custom printing and were very patient answering my questions. The final product was beautiful. Highly recommended!

Ca
Review №17

Paul has always been great to work with. Pricing is fair and if there are any issues with items we have purchased (which is rare) he has been quick to work with us to fix the issue. We order a large quantity of shirts and hats each year and appreciate the excellent customer service.

Ma
Review №18

I have used UGP for multiple orders - for family reunions, athletic teams, and smaller-scale orders. Paul is knowledgeable and responsive. I have never been disappointed. I will continue to use UGP.

Ha
Review №19

Very communicative and helpful. Product was great, would recommend

Mi
Review №20

Paul and the UGP team provided excellent customer service and an exceptional product.I highly recommend this company!

Co
Review №21

Ive used Underground twice now and was very happy each time! They are so helpful and the basic cotton T-shirt was good quality. They were very fast and had great customer service!

Al
Review №22

Great customer service. They went out of their way to look for solutions to what I wanted for my print job. They even sent a couple free jackets with my order of totes. It was a nice surprise :)

Ka
Review №23

I contact Underground Printing in a last minute attempt to get shirt made for a fundraising event that I was hosting for a local rescue shelter. The company I had been working with was taking far too long to address what I was needing. Paul reached out to me the same day as I sent my request for information and we were able to have everything finalized and paid within the afternoon. I received the shirts that I needed for my event in time, and they looked fantastic! We have already almost sold out of the shirts and are currently working on an online event for our fundraising event this weekend. Not only am I pleased with the service and products we have received, so is the rest of my committee at the shelter!!

Au
Review №24

Underground was great to work with and I would highly recommend them. Paul was very timely in responses and getting the order done in time. He was also very knowledgeable about the products and helped find the right fit for our event! Ill definitely be using them again!

Le
Review №25

I worked with Underground Printing, specifically Paul Hoff, to create t-shirts for a Bachelorette Party I was hosting in Nashville, TN. Paul was unbelievably helpful and receptive to what I was looking for and his art team created an amazing design in a timely manner at a price point that was right in my budget. Not to mention, the t-shirts were a HUGE hit in Nashville. Everyone was commenting on how great they were! If I ever have to get t-shirts printed again, I know exactly where Im going and I would be the first to recommend Underground Printing to anyone looking for great shirts made my friendly people who know what theyre doing! Thank you so much, Underground Printing!

Gw
Review №26

Lowest cost of 4 places I got bids, the product was exactly what I was looking for and promised, communication was easy and timely, shirts were delivered on time, one of the best companies Ive ever worked with. Definitely will use again and would recommend them!

He
Review №27

Underground Printing was great! I could not have asked for a better experience. Paul Hoff set up online payments for us to make our order more convenient. We will definitely be ordering from UP in the future.

Ja
Review №28

Paul was a phenomenal person to work with on a new project we had for summer tank tops. He was very knowledgable about the specific product we inquired about and offered great ideas along the way throughout the entire process. He was very prompt, organized, and professional and we appreciate all his hard work in making our tank tops such a success. I have zero complaints and would definitely recommend Paul and the rest of the Underground Printing team to anyone who needed their help!!!

Ja
Review №29

Love working with Underground Printing! They do great work and are always willing to take any idea we have and make it happen. Their follow up is great in making sure that things are moving along and that everything is the way we want it.

Ro
Review №30

We recently placed a large order with Underground Printing for our 5k Race. We needed our order ASAP, with very little notice & Paul Hoff definitely went above & beyond in helping our T shirt vision become a reality. We were extremely happy with the quality of the shirts, at an affordable price!!! We look forward to working with UP from now on with our upcoming events.

Cy
Review №31

I have worked with Paul Hoff the last 3 years on events. He is an excellent communicator/ Gives great advise. Promptly responds to every email or phone call.Delivers on time!CR

Ka
Review №32

Fantastic experience with Underground! I was looking for affordable shirts for a 5K and Paul did so much to make sure I stayed within budget. So patient and flexible towards everything I threw at them!

Sa
Review №33

Paul Hoff and Underground Printing in Iowa City are fabulous. I worked with them to order shirts for a school event, and they were able to process the order very quickly. Excellent customer service and high quality product. Highly recommended!

Gr
Review №34

Loved working with this company! Not only were they willing to match the quoted price I had from another company, but the effort they made to make sure our design was exactly what we wanted was exemplary. Our shirts were exactly what we envisioned, and they were so popular with our group that we had to make a second order. I will definitely be using UGP in the future!

St
Review №35

I have made 2 orders so far. I have a third started and I love this place. Ian was so very helpful and truly amazing! They recreated my logo from a picture and the printing itself was spot on! I will be ordering more.

Ju
Review №36

Underground is fantastic! I have a small business ordering small quantities of shirts with artistic design. My orders are treated with quick professional and friendly response. The quality of the shirts is great and the design looks amazing! I highly recommend Underground Printing.

Ph
Review №37

The t-shirts they were able to make for me look brilliant and the customer service was amazing. The pricing is good, the artwork is pretty good, the quality of the shirts available was excellent. I have friends who also do business with them and are equally happy with the help and customer service. I think this may be the best screen printing store in the Iowa City area.

Ni
Review №38

Working with Paul and Underground Printing makes life so easy! I ordered my birthday shirts through them and Paul took the time to walk me through the whole process and made it very simple! Highly recommended!

Pa
Review №39

Incredible business. I would recommend them to anyone who needs or wants custom apparel. The staff is friendly and knowledgeable, the service was efficient and straightforward, and weve gotten tons of compliments on the final product. Cant say enough good things about UGP!

Ge
Review №40

Ian was a great help in getting a rush job through...said it would take a week, but he did 72 shirts in 4 days. It cost us a bit more for the rush, but it was worth it...and next time well try to get the order in sooner! Good work, Underground!

Th
Review №41

I had a great experience ordering a small-ish batch of custom printed shirts from these guys. You are actually dealing directly with a human who is responsible for the final product, not just some web interface. Highly recommended!

Jo
Review №42

We had a rush order and cost concerns to create t-shirts for a high-school troupe. Underground Printing was very helpful in offering options that were within or on the edge of our budget.The ordering and approval process were seamless and easy. Communication over the phone or via email was prompt and understanding.There was even a small mistake on the invoice that didnt include shipping. Underground Printing absorbed those costs without any additional fees to us. I will use UP for my printing needs again in the future!

Pa
Review №43

I have never designed a shirt for a student organization so I was confused on the process. I had several questions and they emailed me back in a timely manner, were patient, and very friendly! Very happy with my shirt and service! Thank you so much UGP.

Ka
Review №44

I would recommend Underground Printing to anyone. Paul always replied to my emails in a timely matter and answered all the questions I had. Plus, the shirts turned out great!

Jo
Review №45

These folks were super helpful in getting the graphic correct. It took a lot of communication, but the staff were very responsive and quick and the shirt came out just as I wanted.

Je
Review №46

Great company! They made the buying and designing painless. 100% I will recommend to anyone looking for custom shirts!!

Sa
Review №47

We needed quality t-shirts and fast. Underground delivered with excellent customer service. Will be doing more business with them in the future.

Ch
Review №48

Paul was phenomenal. He met and surpassed every expectation. They were able to get the shirts on time even though I delayed the process. Thanks!

Am
Review №49

Great accommodating staff! They delivered on time and the quality of the finished design and product is amazing. The Gildan SoftStyle Fitted T-Shirt is so soft and comfortable. My only recommendation with the fitted style is that you go up a size on these shirts when ordering as they are a tad snug.

Mi
Review №50

I have worked with Underground Printing a number of times and am always amazed by how easy they make everything! Great communication, customer service, products, and overall experience!

Sa
Review №51

Quick, friendly service!! Great design and comfortable t-shirts. Will definitely order from Underground again!

St
Review №52

Great customer service and easy to use design website. My custom T-shirts were a hit! Definitely recommend.

As
Review №53

I go to Underground for all my custom apparel orders because they are great! Their products always turn out better than expected and ordering always runs smoothly.

Cl
Review №54

Ordered American Apparel shirts for my department at the University, they were inexpensive, fast, and the order was perfect. John even worked to price match another quote I received. Will most definitely use Underground again.

Je
Review №55

Had a great experience with Underground! They were very helpful in making sure my design was the right match for the shirt color I chose and their price points were more reasonable than any other vendor I have used in the past.

Ka
Review №56

Such awesome people to work with. Always go out of their way to make sure you get the best product and in a very timely fashion.

Me
Review №57

Super helpful staff - from design to copyrights/logos to picking up the product itself, they took time to make sure everything was exactly as I wanted it, going above and beyond. I would highly recommend UGP to anyone looking for a quality product and awesome customer service!

An
Review №58

Everything was great! Reasonable price and very fast turn around! Worked with the poor quality images we had and made a great shirt!

Dr
Review №59

Using the reorder feature and working with Paul on this last order made things incredibly quick and simple. I will definitely be going through Underground Printing for future orders!

Pa
Review №60

The staff at Underground Printing know their trade, communicate with the customer very well, and are very helpful with any questions pertaining to consumer issues.

Je
Review №61

I was amazed by the help I got from UGP. I worked with Ian Castillo, and he responded to several questions I had by email. He put in a lot of work to make sure my T-shirts were designed the way I wanted them to be, and they turned out *perfect*. I cant imagine a better experience.

Ja
Review №62

Underground Printing did an amazing job on the shirts I order. They were very helpful and patient with me while I was figuring out what I wanted.

am
Review №63

I love Underground Printing! Paul always goes out of his way to make my t-shirts just perfect.

Ka
Review №64

UGP was fantastic to work with. John Welt made it super easy for me to manage two completely different orders and everything turned out amazingly!

An
Review №65

Excellent timely service and helpful staff! Would definitely recommend going to UGP for large custom orders, theyre great at helping with design and advising on color choices.

Pa
Review №66

Great service and experience! Placed a large group order for t-shirts which were made quickly and exceeded my expectations.

Ha
Review №67

Great company! Very easy to work with! They made college clothing sales a BREEZE!

Ho
Review №68

Paul and Ian are both great to work with! They have helped me get shirts for my softball team three years in a row, and I dont mind driving from Cedar Rapids for their excellent service!

Ch
Review №69

Very proud of the work you did for me as a vet I could not have asked for abetter job you did for me and I will let other vets know about the fine work you did god bless all you

Ta
Review №70

Awesome customer service! Paul was able to help me out with last minute orders and finalizing my design!

No
Review №71

Walked in on a whim and ended up with phenomenal service and a great finished product.

As
Review №72

I swear Paul lives at 210 S. Dubuque St. Hes always around to answer questions, and he provides the best customer service Ive ever experienced. Ive used UGP for personal printing and for a student organization. In both cases, the orders have been quick, painless, and completed on time. Online ordering (POGO) is so convenient. We dont have to worry about collecting money from each person; we just send them to the POGO site and they order and pay UGP directly!Long story short: I highly recommend UGP.

Li
Review №73

It was a great experience working with Underground Printing! John was informative, timely, and reliable in every step of the process!

Me
Review №74

Wonderful, quick service and a great final product! Definitely going to use them for any future tshirt printing needs!

Pa
Review №75

Absolutely LOVE us shirts, but more importantly to us, the Team that we worked with. Will return again and again for orders!

Ti
Review №76

Wonderful staff, great turn around time, and the products turned out just like I wanted!

Li
Review №77

Our office has worked with Unerground Printing for several orders now and we have yet to be disappointed! The customer service, quality products and fast turn around time will definitely keep us coming back!

Li
Review №78

Great experience! Excellent to work with! Highly recommend them!

Mi
Review №79

Underground Printing not only had a fast turnaround time but delivered a high quality product at a reasonable price which was a tremendous service to our organization as we are a 501 c3 non-profit entity. Mike Crespo- Jericho Project Brisbane CA

am
Review №80

Excellent service, patience for the undecided! Will definitely be returning.

Sa
Review №81

I worked with Paul to place an order for a dodgeball tournament. He was great! Broke everything down for me as I had never had experience with this before. Even when I was in a time crunch and something unexpected happened, UGP was able to pull through and get my order done on time. I would highly recommend working with Paul and his team at UGP!

Ri
Review №82

Paul is a true professional and also is a man of his word I highly recommend Underground Printing.

Sa
Review №83

I have spent the past 4 years fundraising for various charities and organizations and I have found one of the best ways to fund raise is to sell t-shirts and apparel. Over the past few years I have worked with five different screen printing companies that were either too slow, inconsistent, unable to produce the product I had in mind or had poor customer service. Finally - we met Paul and the team at Underground Printing Iowa City. I cannot begin to tell you how satisfied I have been with every project we have put in front of them. I continually recommend Paul and the team to friends and colleagues looking to get items printed. They excel at customer service, produce the finest quality gear, invest personal interest in each project and have a sense of pride (rightfully so) for each finished product. This culture can be seen not just in Iowa City but also in their Evanston, IL store, and although those are the only two stores I have been in touch with, I am sure this is similar across the entire company. Thank you, UGP, for helping twelve build our brand - we couldnt be more proud to work with you!

An
Review №84

Awesome ideas and designs as well as great products! Highly recommend!

Ka
Review №85

2nd time working with UGP, really great company! Fast and cheap!

To
Review №86

Competitive pricing. In-store product is outstanding.

Ev
Review №87

Great service. Staff was super helpful!!!

Li
Review №88

Great to work with these guys - and we have a complicated sale. Thanks!

Ab
Review №89

Amazing service, nice people, great product!

Ji
Review №90

Great turn around,prices and graphic artists!

Sa
Review №91

Fantastic people to work with - the customer service is topnotch!

Ju
Review №92

Ordering was easy, turnaround was quick, and product is good quality!

be
Review №93

Awesome place, very helpful.

Sh
Review №94

Great to work with.

Pa
Review №95

Great service!

Ri
Review №96

Too soon to tell

Sa
Review №97

Underground Printing is AWESOME! They were patient with my changes and got my design finished in printed in less than a week. Highly recommend working with them!

Information
20 Photos
97 Comments
5 Rating
  • Address:historic Ped Mall, 210 S Dubuque St, Iowa City, IA 52240, United States
  • Site:https://undergroundshirts.com/ic
  • Phone:+1 319-512-7596
Categories
  • Embroidery shop
  • Digital printer
  • Digital printing service
  • Embroidery service
  • Custom t-shirt store
  • Print shop
  • Promotional products supplier
  • Screen printer
  • T-shirt store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
Payments
  • Debit cards:Yes
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