A travel agency? Really? I had an appointment with a travel agent in this agency to prepare a trip I want to make. When I entered the agency the guy said he had no appointment.... but checking his calendar he found the appointment!!! Of course he had prepared nothing about the questions I had asked him on the phone when scheduling the appointment. He really looked unprofessional. He sent me an email a few days later, because I had fixed him a deadline, but no interesting information. Nothing precise. I replied to his email in order to get more details. The only email I received from him was to ask me about my age !!!!! Since then, no news and we are one month later! I thought AAA was a good travel agency. Issaquah is not for sure.
Great place to do business. Very friendly staff behind the counter for travel needs. Knowledgeable staff to help with travel plans and some very good travel deals. I went to take care of my insurance needs and Bill Holmes was very helpful and easy to talk regarding all my questions.
Only have positive response for them. They have decent times to come help you with car trouble, and have never had a bad AAA person. Thanks!
Rude employees, cancelled my reservation and found a deal for $300 cheaper on my own that allowed for cancellation of my plans were cancelled. AAA quoted me $1000 charge if I had to cancel. Really disappointed with them
Agent didnt even look up from her desk to acknowledge us. She called many hours later wanting to make an appt with us. We had already gotten a return call from someone else in the interim and ended up with the best person ever!
Tammy helped us book our family vacation. She helped with every detail and continues to keep in touch with helpful information. Cant wait for our Italian Cruise... will definitely work with her again and highly recommend!
Tammy was very helpful in suggesting itineraries and points of interest for our trip to our daughters wedding in Croatia this coming summer. She was not only helpful, but very knowledgeable of the area, and prompt in responding to our questions and making reservations for our plans
Just what I would expect from AAA. Went in for a few maps and they had everything I needed. Great place for some travel suggestions.
We had two visits which fortunately turned out that there wasnt a problem with the car. However both were timely and friendly and Magic Mike who was the tow truck driver was awesome and found the problem and avoided the tow. Thanks to AAA.
Vicki was very professional and patience while figuring out the details! My trip will be wonderful because of her assistance! Thank you, Vicki!
Went in to get an international drive permit. There was no waiting, they took my picture, filled out the permit, paid and it was done. Took about 15 min!
Mary Adair at AAA gave was very professional and very knowledgeable. I give Mary 5 stars for a AAA experience.Thanks Mary !
Great people - good stuff - real paper maps and travel information 😎😎
Vickie is doing research on possible travel options for an upcoming trip. She is always spot on, great ideas, super knowledgeable. Couldnt ask for better.
Full service agency with great staff.
They really could not give me any maps that would help me for the area and location we needed.
Tammy goes.all put to please the customer.5 Stars to the group
Good service. Helped me and gave me information.
Very good experience with cost and vehicle options....thanks AAA!