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Grand Valley Auto Parts, Inc.
9835 42nd Ave, Jenison, MI 49428, United States
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Grand Valley Auto Parts, Inc.
Comments
Jo
Review №1

I was a Bit nervous at first as they were very hard to get a hold of on the phone or though E Bay messages, But I must say the items were delivered on time and they were in the shape that Jordan and the eBay add said they were. I am very happy with my purchase and would definitely do business with them in the future. Items were well wrapped. 4 star is because of communication otherwise this would be a 5 star all day. I still need to check rims for straightness but I see no reason they wont be. Thanks again guys.

PJ
Review №2

Jordan I am so sorry apparently I called the WRONG PLACE !!! Our name is all that we have and people read reviews. You were correct you had not spoken with me today. Please accept my apology and I admire your demeanor in handling a bad situation and for that I give you a 5 star review.

Ja
Review №3

I purchased an LS3 w the TR6060 6-speed from Grand Valley early 2020 off an eBay listing that they had and was really impressed with them. This was my first engine to get through them and the experience was very positive. I had many questions about the drive train and they answered them all promptly to the best of their knowledge. They even included some extra parts off the donor car at no extra cost to me to help with my swap. When it got here, sooner than expected btw, it was packaged well. It took me almost until my warranty period ran out to start it for the 1st time since I was doing a swap into a different chassis but when I did, everything was in good working order. I wouldnt hesitate to purchase from them again. Communication and customer service is definitely A+ with Grand Valley!

Da
Review №4

I live about an hour north of Milwaukee and found a set of G8 rims i needed through the car parts app. It was about a 10 hour round trip to Jenison and back, but so worth it. These are great people to deal with. I wish they were closer so I could deal with them more. Thanks guys!!

Ro
Review №5

The people in grand valley auto parts are crooks they purchased a perfectly useable part from me and then FORCED! me to return their money. There was NOTHING wrong with my part, they just wanted my part AND their moneyAvoid doing business with these crooks or they will take your money.

Jo
Review №6

Tell you they have a part drive 40 minutes to find out they dont even when you ask certain questions about part to make sure it is the right one

Mo
Review №7

Amazing service! Spoke to Justin on the phone for a new rim for my car and he gave me the best news. Great prices and beautiful customer service. HE NEEDS A RAISE! Will get more business from. Me definitely

mi
Review №8

One of the worst experiences I’ve had so far... tried to order wheels (2) from this place. It has been two weeks since I first contacted the place for (1?) wheel, and it took then almost a week to get that one in. They inform me they only ordered (1) wheel, now I am about to go into week 3–waiting for two wheels— I have decided that they won’t be getting any of my business until they learn how to effectively stock parts.I have ordered from a shop that is over 100 miles away and will have the parts here by tomorrow. Poor time and inventory management.

Ma
Review №9

This is a great place to buy parts. Steve always does a great job for me and always nice. His extension is 101. Thank you Steve!!!

Da
Review №10

NEVER PURCHASE FROM THESE CROOKS. I bought a pull-out LS3 with transmission from these guys and had it shipped to NC. First thing we notice is how shoddy the palette was and how dirty the engine is. We removed the plastic to find oil residue on the throttle body and open valve to look inside find over a cup of oil pooled on the front side of the intake. I immediately call their sales department and begin to explain that the engine is covered in sawdust and wood chips, presumably where they cut the skid boards right on top of the engine as well as the oil thats in the AIR INTAKE. Sales rep begins to spout none sense on how its common to have oil in the intake my mechanic stops them right there and requests a BOL because this is not a good and tested engine as stated. I work with eBay to return the engine and request a refund and then all of a sudden, they find damage on the return and refuse to refund me the amount it cost to ship it back?!?!?!?

sh
Review №11

We bought an engine from this location. The office/sales staff answered questions professionally and were knowledgeable. The office was clean and appeared to be organized. The yard staff/mechanics, loaded it into our truck. The engine was put in by our mechanic with no problems. I would definitely buy auto parts from them again. Thank you for a great experience.

Cl
Review №12

Great staff over there that are extremely easy to work with especially Steve and Drew. I’d definitely recommend Grand Valley to all friends and family!

Jo
Review №13

Very knowledgeable staff. Very fast turnaround in terms of getting the parts that they dont have stocked or need to pull from other yards.What sets these guys apart from other junk yards is that they actually have a wide variety of parts for all makes models, most junkyards only have those old dinky cars and the parts suck!Not here! Affordable, fast, and professional. I would definitely recommend these guys!

Da
Review №14

Truly one of the best salvage yards I have ever dealt with. Steve was exceptional when it came down to helping me out with a damaged part. I recommend this company 5 stars.David and JackMTA Collision

Ni
Review №15

Great experience I had with this business as well as salesman Steve. Very nice, super organized and clean. Good fair pricing. Great job guys !

Fr
Review №16

Very helpful and lots of great parts.

Li
Review №17

I’ve dealt with this place for years never had a problem until now. They have refused to pay warranty, costed me an account now and has my customer just in a rental not doing anything for us. You have lost my business forever

Ri
Review №18

Jordan at GVAP helped me with my car’s interior, and did not rest until it was perfect. Doing business with grand valley ap was a fantastic experience with professionalism and A+ customer service. Highly recommended, and a pleasure to do business with. Definitely doing business with again!

Gr
Review №19

I was very pleased with the service and communication I received. They promptly made my part available and at a fair price.I will go to them again for more parts.

Ma
Review №20

Ordered 2 control arms off their website. Website is very easy to use that shows pics of vehicle your parts are coming off of with mileage. Customer service very friendly and helpful. They called me when my parts were ready for pickup.

Tr
Review №21

Grand Valley Auto Parts is always friendly and knowledgeable. Ive visited them multiple times with certain parts for my projects and always felt like my business was appreciated. The front desk sales guy Brian is always cool.

Mi
Review №22

Customer service at Grand Valley Auto Parts excellent. The representative I spoke with was named Steve and he was very professional and polite. They have great prices and great warranty I would recommend this place to anyone looking for a good used quality part.

Wi
Review №23

Drew was awesome. He helped me with replacement seats. He not only went out and inspected the entire set before i arrived but he was kind enough to call me back and go over the condition. I live three hours away, but the seats for my 2004 Excursion are very hard to find, so with Drews reassuring words, I made the drive. I am glad I did! I am also very happy with the way he treated me in person. Looked me in the eyes and shook my hand. I know thats not a big deal, but nowawdays its huge. The leather seats are in great condition just as Drew said! Drew is doing a fantastic job and I highly recommend Grand valley Auto parts!

Ly
Review №24

I came here with my husband for a bumper for my Jeep a little while back, and Steve was great. He didnt even mock me when I told him how my bumper got dented (I backed up into my house). He was very friendly, and listed all the state capitals which impressed me. Overall, Ill be coming here for my car parts in the future. Highly recommended to my friends, family, and random strangers on the internet. Thanks for your help and knowledge, Steve!

Ci
Review №25

Great place, great prices and great staff. I would definitely recommend this place. Knowledgeable staff was very helpful! Thanks

Ca
Review №26

Steve was able to get my new transmission sent to the shop I wanted in record time. Thanks for the excellent service! Would definitely recommend!

Ja
Review №27

I enjoy doing business with these guys. They get the parts I need in a timely manner. They also have great customer service skills. You guys have my service​!

Da
Review №28

Super helpful. Steve was very knowledgeable and helped me find what I needed quickly. Dont get the unhelpful, creepy vibe here like I do at Weller or LKQ.

Ju
Review №29

I ordered a transmission, it turned out to be incorrect, no problem, we didnt even unpackage it, sent it back. Well, it came back without the torque converter supposedly. Well, it turned into a he said she said and ultimately the customer takes it in the shorts and buys them a new torque converter because their employees dont make mistakes. Make sure you have everything covered especially your butt dealing with these people. I wont do business with them again.

Do
Review №30

Very knowledgeable salesmen and super friendly people. I buy all my parts here and recommend them.

Da
Review №31

Great service, quality OEM parts... Was able to make repairs at a fraction of dealership cost. Thanks, Brian!

Ry
Review №32

I own a repair shop, and we use Grand Valley frequently. They have wide range of inventory, and always stand behind their parts! Thanks Grand Valley Auto Parts!

Go
Review №33

Can You Get Your Own Parts Off The Cars Here?

Al
Review №34

They have sold me bad engines twice one for a North star Cadillac and a dodge carvan, even when I bought the extended warranty the engine came late to my shop and took forever to pay my labor claim and the owner just talk bull$!## all day.... I will never buy nothing from this place again

Br
Review №35

I came here looking for a set of used tires for my truck. They had a set of tires that were in great condition and in my price range. They were friendly and was in and out in no time.

Am
Review №36

Horrible customer service! I paid 20% down for a part to be pulled which they said would be ready later that day. For the next four days, they continued to tell me it would be ready that day only to not have it ready. I finally got the call that the part was ready and it was the WRONG part. I messed around for almost a week just to end up without the part I paid for. These people are extremely unprofessional and will lie to you again and again.

Mi
Review №37

Great customer service and their sales rep Brian W was friendly & very helpful!

Em
Review №38

We have used these folks a few times over the years for parts and have always been pleased with them as well as the parts. Quick and professional every time!

Wi
Review №39

Best junkyard ive ever been to. Always great quality parts at even better prices

Br
Review №40

Great customer service, they stand behind their parts

Mi
Review №41

Excellent prices great service easy to work with

Ma
Review №42

I had a horrible experience with these guys spent $3,339 on a front end assembly for my car.Turned out to be missing parts i bought they were really rude about replacing the parts they sent me a crashed bumper reinfursement . I ended up having to spend more money somewhere else for parts i had becausr they refused to refunde for all the damaged parts.tryed contacting them to gey help and they avoided me they Ryan the manager was suposely never there...Horrible people Dont recomend them at all

Jo
Review №43

Always helpful, excellent and solid service, never a problem with the parts that I get from this location. This place is A-1

To
Review №44

Always great to deal with. Honest and friendly!

Ja
Review №45

Biggest scammers around! Dont stand behind their parts or the warranty, will lie and cheat you out your money. Shouldnt be in business!

Lu
Review №46

They claim to guarantee their parts but do not. Their customer service is the worst Ive ever dealt with in the salvage industry. Very rude people.

Ky
Review №47

Love them, great parts great people great prices!

Ho
Review №48

Great customer service A*

Sa
Review №49

Friendly staff and very helpful

jo
Review №50

Every guy give diferen prices i get bad experience

st
Review №51

Slow. Must have 5 people working the office and 1 guy pulling parts.

Gu
Review №52

Service is bad, never return calls, they sold me a broken engine, plus they lied about where the engine came from

Tr
Review №53

Very helpful!

Bo
Review №54

👌👍

Information
26 Photos
54 Comments
4 Rating
  • Address:9835 42nd Ave, Jenison, MI 49428, United States
  • Site:http://grandvalleyautoparts.com/
  • Phone:+1 616-895-6566
Categories
  • Used auto parts store
  • Auto parts store
  • Recycling center
  • Salvage yard
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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