Best location, hands down! They helped me when my car died in their parking lot even though timing belts arent normally a service they provide. I needed a new tire quickly so I could get to work and they were very accommodating and helpful. I wouldnt consider going anywhere else for car care.

Went in for a noise in the right front tire and they were so good about getting it right in and putting it up on a lift. It ended up being just a plastic piece rubbing on the tire. Thanks Michael for looking at it.

I had a few parts that my truck needed. They were all so very pleasant kind listened and helpful. And was quick to get my truck back to me. Ty Les Schwab for all you do. 🤗🤗🤗

Great place. They always take good care of me!

We had a great experience here! Michael helped us pick out the tires we needed. It was about an hour wait, but the waiting area was very comfortable.

My wife and I got a flat on the way to the Sawtooths from Utah. Threw the donut on and limped back into this Les Schwab just after closing. These guys were incredibly fast, had the tires we needed, stayed late after closing, rotated our tires, and we were back on the road in under 15 minutes! Thankful for these folks, they really saved the day, and the whole weekend!

Great customer service got me back on the road fast

Great place we thought we needed all new breaks took it in and they were able to fix the problem in about an hour and we paid 80$ to have them do out break line and fix what was wrong with it!! Amazing I thought I was going to spend an arm and a leg very nice staff and very quick to see put car not a long wait at all!

I had a flat tire just outside of Jerome on my way to catch a plane in Salt Lake so I was on a time line, one of your technicians happened to see my predicament and stopped to help - it was 5 pm on a Friday. I was back on the road before 6 pm. I am so grateful that he saw me and stopped to see how he could help - it saved me so much time!!! Thank you!!!

Pathetic! Went in to have a tire fixed and was told tires were too old, 10 k miles on 60k tires(bought at Les Schwab) and that they couldnt fix flat. Took my business elsewhere (I suggest you do too) Told tires were fine and my flat was fixed. Bought struts from my new place too! 350 less than Shwab ya for all your money wanted. Never again

Quality service on warranty work and staff is friendly. One thing I didnt care for was that I needed my brake pads replaced because I didnt have the key for my lugs and they wanted to charge me for new calipers when nothing was wrong with current ones. Was over 800.00.

Great service, it was easy to get my tires rotated and oil changed on my lunch break. I appreciated the everyone I interacted with was friendly and smiled often. Its a tedious task and they made it bearable

Do not get an oil change here they will damage your motor. I got an oil change here and started leaking oil. When I took my car to a mechanic I was informed the oil filter was loose. Mechanic told me I was lucky it didn’t fall off while driving. When I talked to the manager I was told things happen and was offered a complementary oil change. I will not be taking my car back here for an oil change. Ruining your customers motor for a simple oil change should not be a thing that happens. They need to start doing their job and management needs to start taking things seriously.

One of their service drivers helped my friends and I out when we had a flat tire. Great service, very friendly.

This place has helped me immensely with my tires. The staff is friendly, but left me wanting. Ill be back for tires when the time comes. Hopefully, the level of professionalism will be greatly improved.

Good service, but pricey. Limited by corporate policy.

Very bad 1st time experiance... manager is very rude considering it was there fault... Will NEVER go back to this place ever again

Incompetent and denied me service due to simply being afraid of damaging my beadlock rim.

There are no words to describe my thanks to the employees of Les Schwab. My car got a flat tire on the freeway and I called Les Schwab. Being 8 months pregnant, there was no way I could do it by myself. I called the office and started sobbing because of emotions. The lady at the front desk assured me we would “get it figure out” and sent me to a nice man who assured me he’d be right there. Two gentleman came out and had my spare on within minutes. I then went to buy a full new set of tires as mine were so bald. The employees helped me through this and, at the end, comped the roadside assistance. Les Schwab, no matter the location, never ceases to amaze me with their ma and pa type service/kindness. Thank you so much for always being reliable.

Did what we asked and didnt over charge .didnt try to sell us anything at anytime and told us lots of information .thanks everyone.my wife loves her little car

I have to rate you all again. I had to call in to bring my vehicle back just because I some how keep getting nails. I am so super excited I found a great tire store since I have a home here as well as in TN..With all the travel I do I try to get certain places that are needed set up in both places. Yall are just as good as my Les Schwab I use in Nashville. Keep up the great work guys and gals. Highly recommended over the Twin store for sure...

Knowledgeable, friendly, helpful. What more can I say? Carlos explained the issues he found with my vehicle,simply and straightforward. I was in and out in maybe 30 minutes.

Awesome very knowledgeable great service

Came to help elderly lady with flat roadside

Great severs

They are quick and friendly and treat me well.

Great Service🤠

We blew a tire coming back from Oregon and this Les Schwab team got us in right away and took care of our needs. It was the end of a Saturday and we never felt like we were inconveniencing them. Thanks for taking such good care of us!

Was just I for tire repair not only were they fast they didnt charge me. Win win.

Had a bad tire on my semi trailer. I was in and out in about 30 minutes. Everyone was friendly and helpful. Typical for most Les Schwabs. They are my go to tire place all over the north west.

We really like Les Schwab. They are a little more expensive than other tire companies but they have the best nationwide warranty. You get what you pay for and am very happy what I pay for at Les Schwab.

Had a low tire, turned out it was just a slow leak at the bead, they remount the tire, no charge!

Everyone was polite, knowledgeable and professional. I called at the last minute before closing to get a front-end alignment and they got me right in and Brian did a great job in under and hour. I wasnt going to get the back end aligned but he checked and it was out of alignment. He put the back tires in alignment for free because I am a disabled US veteran. I appreciated that Jake took extra time with me to show me wheels and tires that I was interested in and give me excellent information on their durability and warranty. The store was clean and comfortable to wait in and look around.

They were fast and effecint... Took care of my needs with fast and professionalism... Ill keep going back for all my tire needs.... GREAT JOB..

Needed trailer tires and brake parts after one blew and ripped the fender off. They had everything we needed, time to squeeze us in, and absolutely reasonable prices. Were done within an hour. Had the feeling they are only looking out for our best, not trying to make business with us 💖 feels like family!

Dakota was very helpful and knowledgeable! They helped me with my Tacoma and I made it safely to Texas. I wish we had a les schwab in Texas.

We were passing through for Thanksgiving holiday and picked up a nail in the tire. Lea Schwab fixed it up for free. They did thorough and quality work all in under 15 min. We were able to get back on the road quickly without any inconvenience. Their customer service was spectacular. Thanks for helping us out, Les Schwab!!

Fast, friendly, knowledgeable! The customer service at this location is amazing!

I had a tire blowout And I had the old one in the back of the bed and the kid just reaches over the side and scratches down the whole side of the bed. Second thing there is about 15 other guys just standing around doing noting. This place is a complete joke. Been doing business With less Schwab for over 45 years and this is the first place that was rude.

Totally awesome they do free tire repair or flat repair. I am Impressed after the treatment and lack of professionalism in Twin Falls I was THRILLED with you all. TOTALLY Caring and Profeasional.

Good

By far the cleanest store I’ve been in, ever! It was a busy day so I had a short wait but the lounge area was super clean, hot coffee and refreshments and tons of charging ports. I didn’t wanna leave😂

Everyone is friendly and they do tgeir VERY best to make sure their customers are happy. I did however get 6 new tires for my dually but the front drivers side lugs were too loose. They were not torqued down like they were in a hurry and missed tightening them. That could have been detrimental.

Friendly and accommodating

Good service

Was fast and came to me changed tire and was very friendly great prices thanks steven! Sunset logistics.. will remember you and your services..

Fast and easy love it

We were on our way home from a visit with our kids. Had a blowout and did not have the right sized wrench, also the sun was sinking. It was 5 minutes till Schwab closed. We called and a nice young man was there in 10 minutes. It was not safe to drive a couple hours so we followed him back to the shop. Within 30 minutes we were on our way home with a new set of tires! We were very appreciative.

Its the best bunch of people to do business with their knowledgeable and polite and quick and a comfortable place to wait with free popcorn and coffee

High price had to take it back 2 times after they replaced all rear brake components before they figured out that my emergency brake cable was seized. They did offer to do the labor to replace the cable if I bought the parts. To little to late.....

Really nice customer service but I was a little annoyed when I got my car back after a tire change and there’s black crud all over my drivers seat, which unfortunately stained and won’t come out now. Take seat covers when you go

I ended up blowing some trailer tires they got me in and out pretty quick. Also washed my trailers rims! Also the lady up front was very nice!

Fast!

So helpful! They came to my house to put the tire on for me so that I could get it back to the store for the rest to be out on. Thank you for all that your team did for me!

Always fast and friendly...

There fast and did a great job!!

It was a great visit. Came in with a low tire, and they fix it right a way. Also made sure all the other tires were at the right pressure. Great service I would highly recommend them to all my friends.Good job.

I have been a customer of Les Schwab for 20 years in Utah, Washington and Idaho. However moving to Jerome and becoming their customer has made me seriously consider going elsewhere. Over the last month I have brought in my car for the same tire being flat. Each time they tell me it was a nail. I find it odd that the chances of having a nail in the same tire within a month is highly unlikely. I get the impression they just dont want to honor the warranty.

Big fan of Les Schwab. Great service, stand by their products and services. Quick and open to feedback.

Great service and treated well.

So nice and friendly. My tire light kept coming on they checked it out, and filled my tires no charge. Will definitely go back!

Im done with Le Schwab. We were constant customers, having had good service in Washington, Idaho, and Utah, and then all of a sudden, it all changed. Ive noticed that their prices were getting more expensive, and that their service was getting worse. Whenever I took it in to get a rotation and a balance, they would either do one or the other and I would have to make another visit to get the other one done. The last time this happened, I took they did the rotation but didnt do the balance, so my car was shaking like mad on the highway. I took it back the next day and they did the balance, but claimed that my tires needed to be completely replaced. Now the tires were 75,000 mile tires and they have only been on there for about 43,000 miles. Yes, they were worn and probably needed to be replaced, but they refused to give me the discount for the tires for having them not last the 75,000 miles because of their claim that my car was not aligned. They quoted me about $900 but would give me a small discount since I was a constant customer. I looked at them, asked for my car back, went to costco, and got better tires for about $700, and they said that my alignment was not off and that more and more customers are coming to them with the same complaints.

Les Schwab is always willing to go the extra mile!!

At every other Les Schwab I pay $55-$60 on an oil change. So I figured it would be the same price here . When I picked up my car they said the total is $109. I got nothing else but an oil change . I do not recommend going to this location.

Took my truck into Jerome, Idaho store for an inspection and alignment on the 5th of May 2020, and here I sit with 3 missing lug nuts on the right front, and two on the left rear. Not pleased one bit.

Friendly, professional top of the line customer service!

Oil changes cost 109 dollars plus tax so total was $116. Synthetic. dodge dart . Rip off. Go somewhere else. Never would go back to this place again. Lost customer. Even walmart would have been a better option.

Were on the way from Nampa Id to Utah to pick up ATV and noticed we had a major broken part on our dual axle trailer while filling up with gas. It was closing time on a Friday when we arrived. I thought we might get pushed off or told we are closed, but the complete opposite happened. Received help right away. They began doing everything they could to help us get up and going again. They were able to track down the rare part and have it installed very quickly! Saved our weekend and the price was under $150 for everything!!! Thats what I call good business!--Couldnt have received any better customer service----HIGHLY RECOMMEND---Great Job Jerome Les Schwab Store

Excellent service. I was driving from Seattle to Knoxville and wanted to get my tires rotated and have the air pressure checked but didnt want to wait all day. They let me drive in and had me out in a matter of minutes.

Quick friendly service!

Great customer service. In and out with new tires quickly! Knowledgeable and very helpful staff.

Thay were able find us the right tire for my Jeep. A price we were convertible with. Everyone was nice. Very fast.

On 12/27/18, I purchased an oil change at the Les Schwab in Burley Idaho. The bill was $40.23On 1/23/19, I purchased an oil change at the Les Schwab in Jerome Idaho. The bill was $116.55Please help me understand the $76.32 price difference for an oil change performed on the same vehicle.

Professionals great place highly recommended

Very nice place and good service

They do a good job, get my tires etc. There for years

Nice service people and good work, decent competitive price on tires. No complaints.

I noticed that my new tires were starting to wear on the inside edge so I made analignment appointment. After the alignment we noticed that the wear was continuing and the tires had not been rotated after the alignment. We took our vehicle back and asked for the tires to be rotated. Later we noticed that the wear was continuing on the tires that were now on the front so we took it in as it was time for a rotation again. We asked for the wear to be looked at and were told that everything looks good. The wear has continued and now when I took it in I was told I need analignment, I explained that I had had one performed already. I was told that once the wear starts on your tires the alignment will not correct the issue. And that the tires cannot be saved and their is nothing I can do. I understand an alignment will not repair my tires but it should stop them from wearing badly and from getting worse. And if not why would I want another alignment now at this point. I have been a LesSchwab customer for years but this has been a very frustrating experience.

In and out fairly quickly

I had a flat tire, right at closing time. They stayed late to help me out and get me on the road again. Excellent customer service. Thank you.

Fast. And they checked my brakes.

I can concur with Zach Dickinson as he works for our family business. Weve been in business for over 100 years, and have been customers since I can remember. Now I have 2 different experiences with them. When I bring in my personal vehicle for tires/balance/rotation they get on it fairly quick, I have no issues with that side. But when I bring my big rig in, which I know makes the company way more money than my small pickup/car tires do, Id expect a far greater customer service, especially being long time customers strictly to this branch of the company. I went in just yesterday 5/2/17 to get 2 new tires put on. I only had to wait about 20 minutes for them to put 4 tires on the truck in front of me, so I was happy about that. Then I pull up, the fella tells me pull up so that they can work on my truck and another truck behind me at the same time in the truck bay. no problem... but then 30 minutes rolls by and the other truck (who pulled up behind me) was finished and gone. I sat for another 1:15 minutes while they completed my 2 tires.... Ill give it one more shot to redeem themselves and if it doesnt happen, Ill go to the poleline branch in twin falls instead. It got to the point that Id just leave my truck and leave till it was done. Because I value my time. I will take my personal vehicles to Jerome, for now. I really like Jake there and a few other employees. They just take way too long at the truck service bay. And when its go time in the middle of hay season nothing frustrates me worse than needing 2 tires and it take 3 hours to replace. The longest Ive sat at the twin falls branch was 30 minutes.

Ok

Charging me 1000$ just to fix front rotors and said nothing about brake pads.. Then I went to Ford dealership charged only 350 for all rotors, brake pads, and 3 other fixes. Smh

Patched my Semi Trailer tire quickly ! Nice and polite thank you !

Poor customer service. The last two times i was there i was given the price up front, then when the job was done the price was more than double the up front price with no reasonable explanation. Doing the right thing does not matter at this store.

Been screwed over to many times with the Jerome Les Schwab. We wont be coming back to this store. We will go to twins Les Schwab who hasnt screwed me an my family over

Quick service.

Thank you for fixing my tire and NO charge!! Awesome!! You made my day and took a weight of worry off my shoulders. Thank you, thank you, thank you.

They did an excellent job fixing our trailer tire even though it was right at closing.

This store has the worst customer service Ive ever seen. After waiting for help in my semi for around twenty minutes I went inside, since nobody had come to see what I needed. The manager took me outside, away from customers, and proceeded to tell me they were busier than s*** and go back to my truck and wait. Taken back by his anger I told him I didnt appreciate it and I would be going elsewhere. He then told me to get the f*** out of here. He then called my boss and lied that I had gone in there swearing and demanding immediate help and requested I return. Upon my return the lady behind the desk went on a power trip and said the manager didnt want me to return, even after he had just told my boss to have me come back. I work for a trucking company that has spent tens of thousands of dollars at this store since Ive been working there and this is how they treat repeat customers. I avoid this store at all costs now and recommend the same to everyone else.

Friendly staff and usually quick service like all of their locations.

They are fast, friendly, and will get you on the road as quickly as they can.

They do great work, but they need to manage their time better. They said it would take 1 hour and get it done on Saturday but now its Monday and they still have it, and its taking 3 hours instead.

The men at Les Schwab are kind and very courteous to a little old lady in need of service and tire and brake checks. Thanks.

Good, fast, and will keep you posted on your vehicle

I used to think it was a good place. Theyve been ripping me off lately.

Worst experience ever. My family and I are on a cross country drive with both rigs packed to the brim with our stuff. Took the idiots an hour and a half for some guy to come out and tell me they dont have a replacement tire for my car and that I needed to turn around and go to a different les schwab. I will never go to another les schwab again and I will discourage people from doing business with them. If I could give negative stars I would

Nice friendly people clean.. Always so clean.

They fixed what the Twin Falls Location couldnt and were WAY nicer