My husband and I were looking for someplace to get our eyes checked, get our prescriptions updated and get new glasses. Our daughter suggested we try Lifetime Vision because it is nearby our home. We made our appointments and went in together. From the moment we went through the front doors, the staff were friendly and welcomed us. Dr. Erin’s exam was thorough, our questions were answered and everything was explained well. The staff were helpful when we were choosing our glasses and went over our choices, what insurance covered and what we would be billed. We were very happy with the experience and would recommend them to others without hesitation.
Very nice and straight-forward. The exam was thorough and quick. The doctor is very nice and professional. There isnt alot of pressure to buy glasses there. They just make seeing easy and comfortable.
Doc Wilkins was great, gave a good exam and was very friendly. I ordered 2 pairs of glasses and was told 7-10 business days. In the world of 1 hour optical thats really long but I needed glasses for cycling instead of everyday living so fine. I also bought a regular pair of glasses. It took over 3 weeks to get those and I never saw the cycling glasses. After 6 weeks of waiting I canceled the order and bought some from sportrx.com. its been 5 days and they have shipped already.They need a more reliable lab to say the least. I may go back for Dr. Wilkins but Ill never buy glasses there again.
First time patient and my experience was great. Customer service is excellent and Dr Wilkins was knowledgeable, confident, compassionate and very personable. I highly recommend this practice!
Fantastic office and the Staff is so friendly. Dr. Wilkens is great....she’s very kind and explains everything quite well. Definitely recommend!
Dr. Wilkens is friendly and accommodating and most importantly a great doctor. I had been wearing contacts with an astigmatism for years and she got me out of them. Lighter and much more comfortable lenses. It took one very competent exam from Dr. Wilkens to drastically correct a vision error Ive lived with for years. Thanks doc.
My whole family go to this clinic for vision care. The doctor is professionally knowledgeable and very patient while checking the eyesight. Both my kids love to see her. The nurses are friendly and helpful too. They would provide detailed instructions on rebates and help you choose proper frames. I enjoy the nice coffee while waiting there. Recommend!
Dr. Wilkens and her staff are fabulous - very professional. I felt good about all safety precautions that were taken. (Due to Covid).Dr. Wilkens does a great job explaining whats going on with my maturing eyes, in terms I can understand.
These guys are the best! I brought my 9 year old daughter there and they saw what nobody else could find! A year of vision therapy later and my daughter is excelling at school
It is always a pleasure to visit Lifetime Vision. The staff there are really nice. My whole family (including two teenager girls) love to see Dr. Erin Wilkens. She has a joyful heart and treat us as her friends. She is very professional, careful and patient when checking our eyes. The glasses we got from Lifetime Vision fit us so well. Lifetime Vision also provides delicious coffee for us to enjoy while waiting.
Always a pleasant experience. Doctors and staff are so professional and very knowledgeable in their field.
Our family is really happy with the care, professionalism and expertise at Lifetime Vision. Theyre really good at helping us pick out glasses too. I feel like theyre up to date on their product offerings and styles available and we always feel important and valued as customers.
I met with Dr Wilkins for the first time as a new patient. My experience was extremely pleasant! She listened to the issues I was having with a prescription from a previous doctor and also to my current concerns with my vision. She was very easy to talk to, very knowledgeable, and genuinely interested in helping her patients. The staff were very pleasant and make you feel welcome! I was very impressed with my experience and highly recommend Lifetime Vision and Dr. Erin Wilkins!
I love Lifetime Vision. I am so thrilled with the personal attention and service here. Dr. Wilkens is amazing - so professional and really knows her stuff. The office staff is very helpful. The office itself is warm, inviting, comfortable and decorated so nicely. I cant imagine going anywhere else.
Love this place. Everyone is super friendly and I love Dr Wilkens. She is very knowledgeable and helps me get what I need
Our family has had such excellent experiences at Lifetime vision. They are very thorough, kind, and helpful. My kids especially loved it. They make a somewhat uncomfortable experience a great one! Thanks Lifetime Vision for being our eye care provider!
When you first walk in you feel comfortable. Front desk employees are always very polite and welcoming. Doc was very polite and takes her time with your questions. When picking up my contacts my RX and fit have always been on point so i trust the doctor to do it right the first time. Ive been going to Lifetime Vision for a while 3-4 years and wont go anywhere else!
Love this clinic. Great hours for evening and weekend appointments and I feel Im in trusted hands. Was the first clinic I tried when moving to the area 5 years ago and havent even considered looking for a new one.
Always experience great customer service.
Great Experience! Dr. Erin and her team should be your first choice!
Each visit I’ve had with the doctor and her staff, everyone has been very friendly and helpful. The facilities are clean and well kept. The exam itself is always a smooth process and I enjoy how the doctor is personable, and has your best interest at heart. I’d recommend Lifetime Vision to anyone, even if you have to commute a little within the metro.
Dr. Wilkins and her team were awesome. Scheduling was easy. Choosing my frames was easy, and picking up my glasses was easy. I highly recommend Lifetime Vision
I have been going to Lifetime Vision since it was housed in the Merle Hay Mall. The new(er) location is gorgeous and a state of the art facility. Erin is a gem among optometrist, knowledgeable, and charismatic. I wouldnt dream of going anywhere else for something as important as my eyesight.
Excellent experience. This was my first trip back to an Optometrist since I had corrective surgery 15 years ago. I needed a touch up on my far sight vision and got progressive lenses since I also wore readers. Everybody was friendly and helpful and knew their stuff!
I moved to the Johnston area in 2016 and needed to find an eye doctor. I was lucky to find Lifetime Vision. The doctor was very professional. The staff are efficient and friendly even when I stop by with no appointment to get my glasses adjusted.
By far the best optometrist Ive ever visited. Dr. Wilkens is super friendly, patient, and straight forward. I dont ever want to see another optometrist.
Great service. Really friendly staff. Understanding of limited time availability. Spent lots of time helping a first time contact user.
Great service. Explained everything thoroughly and submitted a referral for a minor surgery. Everything went great with no complications.
Ive been coming here for the last two or so years. They are knowledgeable, friendly, and usually run on time. Ive always been satisfied with my experiences here!
Our family loves Dr. Wilkens! Our daughter had to get glasses for the first time and was so nervous but Dr. Wilkens made her feel comfortable. You feel at home here, we always have a great experience!
Our entire family goes to Lifetime Vision and we receive wonderful customer service! Dr. Erin and her staff are wonderful
Dr. Erin is so kind and does an excellent job to ensure a thorough and accurate testing. Very thankful to have found LifeTime Vision.
Dr. Wilkins and her staff are very professional and polite, and they truly care about their patients by providing outstanding service. I would highly recommended to anyone.
I have been going here for 6 or 7 years now and am extremely happy with them, they are easy to book an appointment with and the staff are all friendly, caring and knowledgeable!! I love it!
Tried them because they are on my way to work. And im glad i did! Super friendly and great service. Helped me get a sizeable rebate on my lenses! Highly recommend!
Ive been going to Dr. Wilkens for 13 years, started off at Pearl Vision in Valley West Mall with her and followed to Lifetime Vision of course. Love her approach & having gotten to know her over the years.
Easy place to find. Great guest service from everyone I encountered. Dr T. Is one of the best Optometrists I have worked with. Very relaxing atmosphere
Service and staff have always been very helpful. Also its a very nice and clean atmosphere.
Great customer experience. Dr. Wilkens is professional and courteous. Her staff is helpful and easy to work with. Trunk show is a must if you can catch it. Great selection and prices!
Awesome service! Glad I made the switch to Lifetime Vision. They are all very personable and very accommodating. I recommend others to give Lifetime Vision a try. You wont be disappointed.
Dr Wilkins and staff are always so polite and helpful. Love coming in!
Dr. Wilkens is very personable. She is thorough and always answers my questions to my satisfaction.
The service I receive from here always exceeds my expectations. Very helpful and knowledgeable!
Customer service oriented, quiet atmosphere, nice to see the same faces when I go in!
Dr. Wilkens and her team are great. Highly recommend.
Dr. Wilkens and staff are always awesome.
The office is beautiful!! I love the new location. Ive seen Dr. Wilkens in the past when she was at Valley West Mall and followed her to this office in Johnston. She is definitely worth it. Shes kind, caring, and takes the time to go over your eye care with you and answer any questions you might have.This last time, I saw Dr. Eggers whom Id never seen before, and she is just as great. I was so happy with my exam. I had to bring my 1 year old with me, and nobody made a stink about it. Usually, Ill get an eye roll or two somewhere else for bringing my child, but not here. Everyone is lovely. I highly recommend coming here!
Everyone I met there was great. Wonderful experience.
Great Service. Everyone is very helpful
Great care with a personal touch.
I found the doctor to be wonderful, the staff to be kind and efficient, the glasses selection was also good. Also important, they take DuPont-Pioneer insurance so I saved a bunch of money!
The office is a nice relaxing atmosphere, a great change from when Dr. Wilkens was located at the mall. As always she gives a very thorough exam and takes the time to get to know her patients.
My husband and I both see Dr. Cooper. She does a great job and is very nice. Im transferring my son there to see her as well.
Thorough experience and personable staff
Great service but limited frame selection.
Overall nice experience
Very pleasant