user
Connect Hearing
3143 W Jefferson St, Joliet, IL 60435, United States
Appearance
Connect Hearing
Comments
Ch
Review №1

Cindy and Wendy provided the very best experience when i got my hearing aids.Wendy was kind and patient when determining what worked best for me. She listened and answered all my questions.Cindy is also very kind in person and on the phone. She is easy to talk to and knows how to get things done.Thank you both very much!

Le
Review №2

Great people to deal with. They always are super helpful with anything I need. Never a wait to get in to see them they always have time for you.

Bo
Review №3

Windy and Cindy are the most caring and helpful people. I went to several different places, by far they were head and shoulders with there service. There kindness. I AM so happy with my new hearing aids. They really made me feel so welcomed and answered any all questions so I could understand. I really want to thank them. I’m so lucky to find them and I know who ever goes to them well also appreciate them. Thank you ladies. 🤗🤗

El
Review №4

The staff is kind and my experience was the best.

Jo
Review №5

Wendy and Cindy are absolutely the best people you could go to! They always welcome you with a smile, they want the best hearing for you, and really make sure you get what you want and help with any issues. They are a stellar team and im never going to be going to anyone else! It was such a breeze

Ma
Review №6

Love my new hearing devices. Wendy and her staff are friendly, professional, and were able to effectively communicate with my insurance.

Do
Review №7

My new hearing aides are the BEST! Many thanks to Wendy and Cindy!!

re
Review №8

So glad to have found this place! Just moved from Phoenix and needed help with my existing hearing aids. I thought I was going to have to send them away for service. Wendy & Cindy took care of the hearing aids on the spot, not once already, but twice and treat me like I was one of their original customers.Thank you so much!!!

Th
Review №9

Wendy and Cindy are the best! Great service, great product, and very professional. Highly recommended!

Je
Review №10

Wendy and Cindy are excellent, they make you feel like you are the only person that they have to take care of. I highly recommend them and Connect Hearing. Thank you both!

Ch
Review №11

Great people, Wendy was amazing to work with my grandmother in setting up her hearing aids. Wendy was so patient and willing to work with us on getting the hearing aids set up correctly, I would definitely go again.

De
Review №12

I cannot say enough good things about Connect Hearing. Delightful experience from the moment you walk in the door. Wendy obviously loves what she does and it is reflected in the care she gives. I felt immediately at ease. Wendy understood what I wanted and needed. She explained things in a way that I could understand. Wendy went the extra mile to make sure I had the best hearing aids for my needs and is always available for all the questions I have. This is the type of experience you always hope to have with an establishment. I will never go anywhere else for my hearing needs and I recommend to anyone looking for hearing help.

RU
Review №13

Connect Hearing in Joliet IL on Jefferson St is a really special place both Wendy and Cindy are both top notch and very good at what they doBuying a hearing aid here is very satisfying not to mention the the excellent quality service and care of your hearing aid needsPeople with hearing issues I highly recommend this placeTrust me I’ve dealt with many hearing aid places for years this one is the real deal.

Ch
Review №14

Excellent service! They have been so helpful to my mother... We moved her to Wisconsin and had to come back as we couldnt get her hearing aids working right and within minutes they fixed them! My mother has had the best care & friendly service... Thank you so much! ♥️

Ja
Review №15

Excellent experience with exceptional, qualified, and professional staff 👏. Highly recommend Wendy to anyone who has trouble hearing.

Ge
Review №16

I have been a Connect Hearing client for several years and have been very pleased with the quality of my hearing aids. I originally purchased battery operated aids, but found the need to change batteries too frequently, and often when I was away from home without back-ups with me. I upgraded to rechargeable and have been pleased since then..Wendy and Cindy are both friendly, professional and very capable of providing excellent customer service. They are a pleasure to deal with.On New Years Day I recommended Connect Hearing to a friend that had problems elsewhere. Im anxious to hear back from her. I have recommended Connect Hearing each time the subject of hearing aids arises.

Ma
Review №17

Excellent staff as they made the buying and setting up of my hearing aids so easy. They took the time to answer my questions and setting up thebluetooth on my cell phone.

ro
Review №18

Great service. Friendly, very competent staff. I knew that I needed hearing aids for some time but just never wanted to take the time to go through the process. The staff made the process a pleasant experience. The hearing aids are excellent. Cindy and Debra do an excellent job.

Ti
Review №19

I took my grandmother here and we had an AMAZING experience! Wendy and Cindy made the process easy and enjoyable. They truly were phenomenal. I will recommend this place to everyone!

Sh
Review №20

This place is fantastic!Great location, good parking, amazing staff. I have been coming here for years and the experience is always top notch. Cindy and Wendy are so kind and attentive. They are the type of people youd want to invite to a family dinner. Do yourself a favor next time you need hearing help and see Cindy and Wendy at Connect Hearing in Joliet!

Bi
Review №21

Warm greeting in morning. Aids were ready and adjustments went easily. Information was given about product. Good price and friendly service. Even offered hand sanitizer, masks were woren. Both ladies deserve raise. Thanks, bill

Er
Review №22

I have been wearing hearing aids for over 20yrs. Connect Hearing is an awesome supplier. The people that work there are very friendly and knowledgeable. I have had lots of opportunities to go to a provider that is closer to my home, but I will drive the extra mile to receive the kind of service that Correct Hearing provides.

Ca
Review №23

It is a pleasure doing business with the Joliet, IL Connect Hearing location. Wendy and Cindy are a great team. They always take the time to answer all our questions. In todays world of always in a hurry, they are refreshingly honest and thorough and never make us feel rushed. Our thanks to both of you for all your help.

Cy
Review №24

Wendy and Cindy are simply amazing. Wendy is highly knowledgeable, compassionate and an excellent problem solver. When my mom needed her hearing aids repaired, Wendy figured out how to get them repaired AND calibrated, even though she was unfamiliar with the brand. Mom hears so much better now! Cindy is so welcoming and helpful and immediately made Mom feel comfortable and in good hands. I am so glad we found Connect Hearing and highly recommend them.

Ca
Review №25

Cindy and her team were such a delight. They took their time and explained everything and are always available if needed. Very fast and efficient!

Ka
Review №26

I took my 87-year old mother to Connect Hearing and couldnt be happier with the service we received. Wendy and Cindy were very kind and patient and I know that if we have any questions or problems going forward, they are just a phone call away. The customer service they provide is second to none and my mom is very happy with her new hearing aids.

Bo
Review №27

My grandmother was seen at Connect Hearing to help with her new hearing aids. The ladies there were professional and respectful. Wendy treated her like family. I highly recommend this place for anyone who needs help with hearing aids for them or their family members

Do
Review №28

Connect Hearing of Joliet is the Best place to have your hearing checked out and being told what options you have for improved hearing. Cindy will help you understand your best insurance costs and find what your company will pay toward your cost.And Wendy is an outstanding tech. She is easy to work with, will let you know the best device to have for your personal needs, explains why it is right for you.I’m looking forward to trying out the new features on the latest model that will make my hearing experience better and more natural than ever before.Thanks Cindy and Wendy,Don🎶🎶🎶

Ci
Review №29

I have been a patient at Connect Hearing for approximately nine years. Wendy Blaine is the professional I currently see.During my nine years of involvement with Connect Hearing, I have purchased and used a number of products. I have extremely poor hearing (profound loss in one ear and very serious hearing loss in the other).I presently wear a hearing aid in the ear which has a serious loss and a transponder in the ear with the profound loss. The transponder has worked wonders for me. For example, prior to the purchase of the transponder, I was unable to use that ear in the telephone. Now, after 35+ years, I can. This is a tremendous improvement for me.Wendy is very professional and knowledgeable. She covers all the bases, makes appropriate suggestions, and follows through on a regular basis.I highly recommend this business as well as the hearing professional. The office staff (Cindy) mirrors this professional and comprehensive service provided by Connect Hearing.Bill HSent from XFINITY Connect Mobile App

No
Review №30

I am very pleased with with Wendy and Cindy for all they have done for me. I recently went in to get batteries for the ones I have and was talking to Cindy about how I was having trouble hearing the TV and that my husband was very loud while talking to me (which he said he was not). She checked into my insurance and found they covered hearing aids. She did all the paper work and in less then a week I had new ones. They are fantastic and I do not need batteries, they are rechargeable and I can adjust them if I need to. Wendy did the settings for me and she did a wonderful job, no need for adjustment and I can hear better then before.The service is also excellent, I have called the office and Cindy and Wendy always have time for me and I am able to go in and get cleaning or supplies at any time and they are very happy to help. I have and will continue telling my friends about them. People I know that have hearing aids say they cant get good service from their supplier and I tell them to try mine!! I feel like family!!!Thank you Cindy & Wendy

La
Review №31

Cindy and Wendy are great. Very helpful and nice. Always offer a cup of hot coffee and pleasant conversation. I will only buy my hearing aids from them.

Ri
Review №32

Fantastic staff as i purchased a set of hearing aids. Caring, understanding, and extremely professional are just a few adjectives to describe the staff. Very easy to speak to as well.

wa
Review №33

Wendy explained each detail of my hearing aids and went though all the paper work. I felt not rushed . Cindy also worked with my work schedule to get me in for a hearing test. I would rate connect hearing five stars.

Ch
Review №34

A rare combination of desire to be of service and excellence. I have been with Connect Hearing for about 6 years after shopping around for a long time. They connected with my needs.

Li
Review №35

My husband and I had a very good experience with Connect Hearing. The staff are very welcoming and friendly. Wendy explained everything and answered all of my husbands questions with care and compassion. We would highly reccomend Connect Hearing. Thank you Wendy and Cindy!

De
Review №36

Connect hearing is the place to get your hearing aids they care and help you find the best hearing for you. love the girls there they are the best. I recommend connect hearing with 10 stars.

We
Review №37

To select my third pair of hearing aids, I decided to start fresh. I am truly glad that I selected Connect Hearing where I was greeted in very warm fashion by Wendy(H.I.S) and Cindy( Sr. Patient Care Coordinator). They both obviously really like their jobs and it shows.Wendy did my hearing evaluation and fitted me with Phonak hearing aids perfect for my needs. They are by far are the best I’ve had. She also recommended Phonak’s T.V. Connector for my problem with TV viewing. The T.V. Connector has really enhanced my ability to view and understand surrounding conversation.Thank you both. I appreciate all that you have done for me.Wayne C.

Be
Review №38

Connect Hearing is a warm and friendly place! Wendy updated my hearing aid ear mold tubing at no cost.She is patient and explains hearing aid fitting clearly to senior citizens.

Lo
Review №39

I am hearing clearer now than I have in years thanks to the excellent adjustments Wendy has made to my hearing aids. I would also like to recognize the friendly & helpful service provided by Cindy. Thank you ladies!

Su
Review №40

I was recently there and had a new Hearing Care professionalcare for me, Cindy .I felt good and well taken care of.I look forward to future visits.She spent a lot of time with me answering my questions.It was an enjoyable visit.

Sh
Review №41

Wendy and Cindy are awesome. Theyre very personable, knowledgable and helpful. They are always smiling and happy to see us and make us feel at homeThank you Wendy and Cindy!

Ri
Review №42

This is the kind of experience you always hope for with a service organization. I came in to get a used hearing aid re-calibrated. Wendy was my technician. She was very patient and explained everything thoroughly, answering all the questions I had. She tested my hearing, calibrated the device, and I was done in no time! I especially appreciated her invitation to call or come in if there was any problem at all. You could tell she cares about her customers! Truly a pleasure doing business here!

La
Review №43

Wendy is patient and kind and it was a great experience

Ja
Review №44

Friendly knowledgeable staff. Everything was explained to me in layman terms. When I received my hearing aids I had excellent instructions with plenty of time to try everything myself. Im extremely happy with Connect Hearing!

Sa
Review №45

The staff is one for the books.They are just fabulous. I highly recommend going to Connect Hearing.

Ro
Review №46

Great staff! Appreciate the extra care during this pandemic.

Jo
Review №47

Excellent staff, knowledgeable, responsive to the needs of the customer. Takes the time and effort to understand the needs of the client and follows up on all request. Just a pleasant place to do business.

Wa
Review №48

Wonderful people to deal with And I love my new hearing aids.

Do
Review №49

Excellent service friendly staff love my new ears

Ma
Review №50

Service was excellent. They were very friendly and helpful.

Jo
Review №51

Excellent customer service!! Cindy and Wendy are fantastic!! Made me feel like I knew them for years!!

Pa
Review №52

After being diagnosed with a severe hearing loss and told I need hearing aids, I began to search on line for a company that not only specialized in hearing aids but also had a reputation for caring about their customers. I read the great reviews about Connect Hearing in Joliet, Illinois and how so many people’s lives changed for the better. The reviews could not have been more accurate! Cindy and Wendy greeted me upon my first visit and made me feel special. Rather than being a cold diagnostic visit, Wendy spent the time to get to know me and understand my story as it related to my hearing loss. After some tests, she set me up with the right hearing aids for me that are nearly invisible and absolutely amazing! I can now hear again and my life has changed so much for the better. If you are suffering from hearing loss and want s company that will not only help you but also CARE about you, I highly recommend Connect Hearing in Joliet!

Ca
Review №53

Quick, professional and very knowledgeable.Nice experience. 😎👍

Ju
Review №54

They are like my second family, All ways read to help and cheat me up never a problem they couldnt fix. 👌 for the girls 💘

Vi
Review №55

Connect Hearing staff works with you to make sure your hearing aids are working properly. Great people!

Na
Review №56

Knowledgeable technicians and good informationEasy to make appointmentsWendy is outstanding @ front desk

Lo
Review №57

Wendy and Cindy were both great to work with are very knowledgeable!

He
Review №58

The staff is wonderful and friendly I strong recommend this place to anyone

Je
Review №59

Knowledgeable, Professional, Courteous, could not have been more pleased.

No
Review №60

Great staff, very professional. I definitely recommend this place!

Er
Review №61

Great service from Wendy who was very knowledgeable and efficient.

Cy
Review №62

The service is 5 stars Cindy and Wendy is the best.

Ma
Review №63

My Mom, who is 98, resides in an assisted living in Joliet. She has hearing aids from Connect. Recently she was having problems hearing. I was going to take Mom in to have them looked at when I came to visit, but the problem was getting more severe. When I called Connect, they sent Mr. Mike DelRosa (I believe I got his name right) to my Moms apartment to check them for her. They did need repair. He took them in for her, brought her a loaner pair and brought hers back to her, all fixed, in just a week. What tremendous customer service!!! I highly recommend Connect Hearing on Jefferson Street in Joliet!

Ro
Review №64

So far good

Sa
Review №65

Very helpful. Even with a busy store.

Be
Review №66

Good information for hearing loss

Information
3 Photos
66 Comments
5 Rating
  • Address:3143 W Jefferson St, Joliet, IL 60435, United States
  • Site:https://clinics.connecthearing.com/joliet/3143-w-jefferson-st.html?utm_source=Yext&utm_medium=GoogleMyBusiness&utm_campaign=Yext_Listings&y_source=1_OTkxNTEzNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 815-744-6898
Categories
  • Hearing aid store
  • Audiologist
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations