Love this store. My husband rarely lets me loose in Harbor Freight because although their prices are amazing I can easily drop $200 in less than 15 min on small things every woman needs around the house... Ex. Saw, Duct Tape, Rope, Tarps, and Shovels. If ya catch my drift. Just kidding, but all jokes aside by far one of my fave stores in cloverleaf plaza
Very nice pricing and they have DIY toys tools for your handy person!
I Love Harbor Freight Tools. This is one place where I can count on not just fast friendly service, but reasonable prices as well.
Unless youre buying tools to impress your neighbors, you probably dont need the overpriced tools with the fancy logos and expensive advertising. I needed a hammer drill for a couple of small projects. This one from harbor freight works fine for what I need. The job gets done and I have more cash in my pocket for the after-project beverages.
I made a mistake in rating. Go there often . If try to use coupons dont expect them to be accepted. Over all I do like this store. Looking at for unusual merchandise you will probably you will probably bring it there.
HF is a good distance from me, so I checked before coming to verify the product I needed was in stock. When I got there the rack for the product I needed was empty. I finally flagged down an employee. She looked it up in the computer and said there were 8 in stock. She sent a guy back to supposedly look for said product. 10 minutes later some other employee stopped by to tell me they didnt have it. No explanation was offered as to why there inventory was so far off and the other employees who were helping me disappeared. I suspect they had the product, but that it was too inconvenient for them to pull the pallet in the back down and serve their customer. Having wasted more than an hour of my day driving there and back and waiting for them to look for the product, I thought I could spare a few more minutes to journal about the experience here on this online review.
I had a great experience at this Kannapolis location. The manager was very very helpful to me. I needed a few things that were not in stock and she made sure I still got them and got them at the discounted price with the coupon I had. She definitely went above and beyond. Thank you very much!
Good customer service. Employees have knowledge of the store layout and are able to effectively take you to the narrowest area the items you seek.
Great tools and prices. Wide variety, store was clean, people nice
Love harbor freights. Have really stepped it up last 2 years.
Best place to get some cheap tools not the best quality but can’t beat beat the price
I really like this place but then again Im not sure there are many men out there that dont love a good hardware store and this place can be super helpful especially if youre on a budget. Whenever the other places are too expensive and you want to save some money this is easily one of the best places to go they have a great! And I do mean great selection they have large tools, medium tools, small tools and everything else in between. Its sort of like the Dollar Tree whereas you think you only need one thing and then when you go in there you see so many other cool little gadgets and tools that either you didnt know you needed or even new existed. So a $5 trip that you knew you are only going to need a couple of things hands up in a 40 or 50 or sometimes even a several hundred dollar purchase LOL just because they have so many cool and useful tools and the best part is they make them very affordable that is one of the main reasons I think Harbor Freight Tools will not go out of business anytime soon.
The tools here are always nice to check out because it saves you a lot of money compared to snap on
Great selection and awesome prices. Excellent customer service, just ask the guy that was in line before me; the cashier was very attentive to him. She was very patient and looked up several items online to see if they where available in store or online, the customer in front of me; was very inconciderate, but some people have nothing better to do! Great job on the cashiers part, ignore the rest of the line and focus on one customer at a time. Not all employees are trained to work on the register, so the employee going outside to get carts after seeing the line; must not have been.
Great store with great prices on Chinese products. Just be careful with exactly WHICH products you buy. Quality can often be questionable.
Went to get car hauler for the back of our SUV and found one for a great price and well made just wish they would send out coupons again.
Nice place to get less expensive tools and work supplies.
Great place. I can find most anything I need there.
Always a handy place to visit offering a good range of tools and supplies. In some instances you get what you pay for but they still deliver good value for money and for consumable such as drill bits sandpaper Etc I see no point in going anywhere else and paying more money. In general I stay away from their electrical tools having have problems in the past however from those in the industry that I know the quality of the power tools is improving.
The first H Freight Ive ever been in that was fully stocked with only one empty hanging peg and everything neat and organized, in the right spots and really freindly staff. If only my hf stores were like this one I would go back to buying alot more tools and stuff from them. The only problem with this one is I got my free tarp, and my 20% off but not my other coupon for the heat gun which should have been $8.99 not $12., I guess I ruined what my thought of a the best experience was by coming back home to Pa to pull out my receipts and seeing the wrong prices on it.
Website says tire changer in store. But I walked around for 10 minutes looking for the large box but couldnt find it. Then ask a woman to point me in the direction, and she couldnt even take the time to do that. Too busy for me. So I left. Maybe the store needs more staff to cover Saturday morning. There were about three other customers that needed help too, and one left when I did. Very frustrating. Ill just order from Amazon.
They always have what I want, and everyone that works there, is very kind and helpful.
Three stars because they need to hire more cashiers. There is always a line. I will say this the cashier was very nice and helpful.
Great place to browse until you see something you need. I can always find something to buy. Store is always well stocked. Staff is knowledgeable.
I bought a welder that was supposed to have wire and tips in it. Get home and theres no wire,. Drive all the way back to the store where I have to pay for a roll of wire!!!! Get back home and see the wrong tips are in the box!!! Now I have to drive all the way back to Harbor freight, but this time Im getting my money back for all of the junk. I should not have to buy all of the stuff that was supposed to be included in the kit. They didnt even offer to make it right!!!!! Spent 200$, made 3 trips to the store, and now I am done!!!! I want my money back!!!!
They are the Tool to success...lol they are good people
Yes, five stars because this place is a real go-to for affordable tools, bits, and miscellany. I recently purchased an electric planer, and Im overjoyed. Everything I have purchased has been a reliable part of my work, and the staff is extremely helpful. Ill miss the printed out circulars, but emails work too.
Friendly, helpful and always a fun place to buy a lot of stuff i dont really need because its cheap.
This store have the rudest staff working there specially the Hispanic cashier dont know her name. I came in today and but some stuff she acted so disrespectful that it made me write this comment. I would not refer this store to anyone. This is my last day coming there.
Theyve reorganized the store since I was in last, but the selection is just as good.
Awsome selections, the cashiers are very helpful. Beth Rubi and melissa are great with greeting and helping to look up items! And moving the line along as fast as they can!. 100 percent recommend. Kyle is amazing with knowledge on tools
Had a couple deals for Christmas that I was able to grab. Not a bad store. Very clean and sales associate was very nice and helpful.
Returned a drone and the folks working were very pleasant to deal with. Great customer service guys!
Let’s put it this way — this store is like low discount quality product for those who don’t want to invest in brand tools.
Many tools for all jobs imaginable.
Ive been shopping here for years, great prices!
Purchased a jump box. Great customer service.
My Husband is like a kid in a candy store, in Harbor Freight... lol 😆 Customer Service is always been great for us!! Very clean & organized! Easy to navigate! 👍
Searching for hard to keep stocked items just call and ask
Its a relatively nice store, went on a Sunday. Very minimal employees. If I owned the store it would be layed out differently. Good tools 🔧 👍.
Store closes at 7pm. At 6:20 the doors were locked and no one answered the phone. Saw employees inside. Thanks for wasting my time.
Staff was very helpful from the time we walked in until one employee and a district manager for HF help load my generator. Who does stuff like that anymore? Great service
Pro: Well stocked. Well lit. Product tagged and easy to find. Store is practicing COVID protocols.Con: Small location. Insufficient staffing for level of business led to very long lines. These lines took forever and were blocking several aisles. I almost went someplace else.
Great prices on tools
Great prices on tools
Friendly staff. Nice Hardware Store.
Absolute best place for tools and MAN GOODIES🤠
Love the store. Not everyone is the stalking type. Some actually let you shop. You would need to go on several different trips if wanting to actually look at everything they have. Being in there longer than 5mins and they start following you around the store. Other than that. Good prices, its cheaper than most hardware stores but some items you do get what you pay for.
Its Harbor Freight, what guy doesnt like Harbor Freight? Its like a gentlemans Disneyland.
Always a good place to stop and look around.
This is where is wish to be buried. Closest ace to He Man heaven. DONT FORGET u get more saving with the online coupons. Best practice is to flip that phone out in the store
Great bargains found here and today I was able to also donate blood so win win yea baby
Great customer service & they always seem to have what we want in stock!
Great selection awesome customer service
Prices are very good. A little disorganized but they have helpful people to help you. Rating should probably be 3.5 but cant do halfsies.
Favorite tool shop
Great place to buy tools
Lots of inventory but difficult to maneuver.
Always good employees and products.
Really good prices and good assortment of items.
Helpful employees helped me find what I was looking for and get on my way.
Love shopping here! Have learned so much about different types of tools...Have everything from A-Z... I also haveadded Harbor Freight App...Of which hasaccess to coupons to use for purchases!So happy with app! (Check it out!)Also love to get their FREE items, too!
Good Store! Is like Disneyland for tool lovers. The guy with the long air is a awesome service provider. He help me a lot! Very nice guy!
Im always exited been in the store .... too many tools to buy and poco dinero 🤣🤣🤣 lol
Very friendly and helpful staff both instore and on the phone!
Harbor Freight has professional employees and they enjoy their jobs. Thank you Robert(who had only been there 2days) for helping us with our hand saw needs (which We were clueless about)!
One of my favorite stores... the pricing is great
Great experience, clean store
I was a bit disappointed. I was returning a 100ft extension cord that seems to have a short somewhere. I have an east coast home and a residence out west. I used the cord once in NC before heading west. I left the cord in my garage here. When I tried to use it, earlier this month it didnt work. Though the cord looked new the clerk said she could except it unless it was purchased within 90 days. I asked her to pull my records to see all the stuff that I have brought and when. She told me after 90 days all records are erased. Since I have two homes I had to duplicate alot of my tools. Seems to me that by purging my buying history every 90 days this chain do not appreciate my business.
Good place to go. Prices are fair for reasonably good products.
Great place to get bargain hardware and tools. Be sure to utilize their 20%off coupon always available online AND utilize coupon for the free item with every purchase. Search online and you will find the coupons.
Knowledgeable employees, great customer service reasonable prices
Smaller than some other HF stores, but good service
How many times must one rate a place that is visited often. This constant annoying rating is irradiating and and a waist of my time. Get a life and stop bothering people.
Theyve got good deals and their tools actually hold up better than some of the high end stores
Ive never had a problem finding anything I need a Harbor Freight its a good place to shop and theyre very friendly people
Need a quick to dont have a lot of time money option Harbor Freight is the place to go and the tools last a while
This place doesnt pretend to be anything other than what it is. Low priced tools. Youre not going to get the best quality in the world, but if you dont care you will find a bargain here. The staff has always been helpful and friendly to me.
Great store. Great prices. Great customer service. The employees ALWAYS greet me in a friendly manner right when I walk in, no matter how busy they are. I highly recommend this store!
Great selection and prices
Didnt have what they advertised
Went there after going to Northern Tool. Found what I was looking for cheaper at Harbor Freight. Glad I went.
Best place for affordable and durable tools in the area!
Good tools good service Good selectionYeah
This is HEAVEN to me!!!! When tell someone Im going to heaven, they know Im going to Harbor Freight. The staff is AWESOME!!! THEY KNOW THEIR PRODUCTS!!!Kudos to you guys and gals!! :)
Had exactly what I was looking for.
Love this place
Staff is helpful and efficient. Reasonable pricing on most everything they carry.
Love deals, Variety, home town atmosphere
Normally have what youre looking for
What so you need? They probably have it!
Love the prices
Service is great, always helpful. Never go without a coupon. Great prices.
Great tool prices. Most hand tools come with a lifetime warranty. and you can usually purchase a extended warranty on power tools at a very reasonable price. Great selections too!
Wonderful. Wish they had the sales paper with the coupons. I was able to use my email ad and got a lot off. Very friendly and helpful. Employees said hello and thank you and come again. Store was clean, stocked and organized.