Brought my bike in multiple times. New bike owner and bought my first, albeit not very nice, bike. And the staff here had helped me tremendously with getting it all set up and able to pass inspection. Even with loading and unloading it as I couldnt drive it yet. Even took the time to explain to me everything that was wrong and needed work. I didnt feel like I was ever talked down to or taken advantage of for my lack of knowledge. Each of the staff I have interacted with has been very nice and very helpful.

Have been in here a few times browsing and bought once probably closer to a year ago than six months now. The selection of firearms was not terrible and the counter was 100% focused on customers. Prices on firearms were on the less competitive side and they were not willing to budge so I was a little disappointed there. I understand times are tough in the 2A community right now so I didnt really press the issue. Overall a good customer experience.

Ive been in a few times for motorcycle gear/parts, the service is always friendly and helpful.

Its rare Ill go online and do this, but just trying to help the consumer out. Today I made the impulsive decision of buying a Glock 43X MOS for $790 because I spent weeks trying to find one online and calling around and couldnt find one anywhere. I get a call from another gun store about 2 hours later telling me they finally have a Glock 43X MOS that arrived, and theyre selling it for MSRP at $549! In other words, they marked this seemingly hard-to-get weapon up 40%!The guy with the longer hair who works there from NY is a very nice guy, and a great asset to this business-Ive spoken with him before. And though Ive seen their super-marked up ammo prices before, as well as their bad reviews, I gave them the benefit of the doubt. After all, this weapon during these times was hard to come by.Whats the lesson here? Dont make impulsive decisions, because thats how companies like this can continue to take advantage of a (liberal) politically-charged gun climate and mark up the price of weapons by HUNDREDS of dollars. I dont blame them for trying- this is how supply and demand works, and clearly people like me help facilitate their business choices. I called them and some nice guy on the phone tried justifying it with it was better than leaving the slot early or some other lame excuse the owner probably instructed him to say. But 40% markup?Just trying to warn other gun owners out there that guns and ammo at this place are very marked up, and you can get ammo thats not marked up at sgammo online, and weapons that arent insanely marked up by 40% probably at every single other gun store out there.Expecting the owners sarcastic response below, but hopefully my post deters enough business that this stings him more than me wasting my money! Too bad his $241 profit wont undo the plethora of bad reviews of this place.

We have a Harley with a California sidecar trike conversion kit that had a broken shock. Called and talked with Doug, Made an appointment to get it repaired and serviced. What great customer service and communication. Drove 4 hours to drop off the trike. He even let us store our trailer they. The best service we have had in a great while. Kept us informed on every step of the repair. Yes we have found a new shop for service and was worth the 4 hour drive. Thanks to the staff and Doug we will be back

A bike place with plenty of parts and great service.

Very disappointed with the service and communication ☹️I called to have new tires put on my dirtbike and my main question which I asked 3 times, was how much is it to replace dirtbke tires. All three times over the phone I was told $25 per tire. So I headed down to the shop to do so, very polite and I got in quick. I provided my own brand new tires and once again asked to make sure the price was $25 per tire, and was again assured it was $25 per tire. So I dropped them off and I was contacted about 3 hours later that they were done, for a busy shop that’s pretty good. But when I was handed the bill I was furious! $201.62!!! I was charged $25 per tire, $85 in labor and another $65 for heavy duty tubes and rim strips that I did not ask for!!There was no discussion about anything other than changing over the tires which I was assured multiple times would be $25 a tire. I asked why I received new heavy duty tubes and rim strips and I was told they were heavily corroded and were dangerous, so I asked for them back so I could inspect them myself, the rear valve stem had surface rust and was easily cleaned with a wire brush. This was all last season and I’ve just replaced my rear tire myself and I was horrified by the mess I found in my rim. The “HD” rim strip was a cut peace of an old tube and was torn along with the HD tube that was permanently deformed because it was placed underneath the rim lock!! If it was not a HD tube it would have definitely popped.I cannot recommend ATM for tire service. But if you must, make sure to have a full conversation about there process and all out-the-door charges and inspect there work after if possible!!

Good advice, very helpful and friendly. I would highly recommend this place for guns and ammo.

Went here to look for a firearm. Met the owner, Doug who was very pleasant, and more than willing to help me. After researching and finding my item with a lot of nice conversation, Doug ordered my item. Went to pick it up yesterday and again, Doug was AWESOME! We chatted, had fun, and I felt as if I were a long lost friend. Met Dougs helper who was just as friendly!I HIGHLY recommend ATM in Keene for friendly courteous service.See you soon.Thank youSteve

Great service friendly staff and knowledgeable

I just paid 500$ to reconnect the factory hand switches on a 20 yr old bike. 150$ a side! And a whole array of things I didnt ask for and were never discussed. the hand switches work (for the money they should make me levitate), but now my headlight doesnt work. I got a whole shpiel about how fancy the sauder job was, and thats all wonderful, but now I have to tear into it to fix my headlight, a problem that never existed before. This invoice is a the stuff of legends. Charging extensions, spark plugs ect. All I wanted was the switches to work on my old bike. This trip broke me financially. They made sure to blame faulty wiring on the invoice, that faulty wiring got that bike to over 50,000 miles. UPDATE- Ive had the bike back for about two weeks now maybe a little less. I have had nothing but problems from a bike that I never had a single problem with before. I wish I could list everything, but there is no time. One great example is having to change out my speedo cable because it was so badly crushed under the tank that it kinked. Thats right boys n girls, a reputable shop sent me out with no.speedo, half my dash lights, no headlight at all, I had to tear the bike apart to make it road worthy again. These fuys are parts swappers at best, if you love yr bike drive directly past this money grab of an establishment. Im sure the excuses are coming, but there are none. As a contractor if did this kind of work Id not only end up n court, Id hand up my tools because I would not be able to live with taking advantage of the trust of my customers. I am very angry.

Friendly greeting for all who walk through the door. Tremendous product selection and service.

Went to look at firearms. No prices posted.

Helpful staff. Prices are a little higher than others in the area. Theyll get you what you need though.

If I could give a 0 star review I would. I will not be shopping here again and neither will my 2A friends. I recently bought an IWB/Pocket holster from them that turned out to have a fatal flaw (the ambi slide lock caught on the holster every time I unholstered the gun). I tried to return my purchase with a valid receipt but was unable to when they cited COVID-19 restrictions that changed their existing return policy. When I initially purchased the holster they did not state that their return policy had changed nor was it posted for patrons to see. Had I known of this ahead of the time I made the purchase I would of held off and done more research on the product knowing I wouldnt be able to return it.I am disappointed to say the least that they arent standing behind their own products, especially when there is a huge design flaw in that product. I wish they would do the right thing and accept the return regardless of whether they can/cannot resell it due to their new COVID-19 return policy). This holster I bought is no use to me outside of transporting it safely inside of a backpack due to the fact that it isnt 100% reliable.

Awesome support and staff Kyle Morrissette was great man to deal with thank you for all of your hard work

Good customer service.

One of my favorite outdoor stores in Keene

My visit was a positive one, Doug helped me with a firearm of my choosing (xds/9) it was not in stock but could be ordered pronto. He gave a quote on it and I feel it was a fair price as well. Unfortunately I had to back off the deal, financial reasons on my part. I do believe, he and the dealer are straight up people and when the wallet allows they will have my patronage.

I love this place good people. Wicked friendly customer service an awesome guns and prices.

I asked to get a front tire changed out. Doug basically told me they dont have time to do so and its not worth there time.Been going here for years even after they cant Inspect motorcycles because of gun shop.I was gonna get my tire done there and my inspection else were just outta respect and to support them. This is what I get....Truly Disappointed....

Poor customer service today.Came in, with a friend of mine. Both of us were interested in purchasing firearms. Guy behind the countered (motorcycle side) said hi, but didnt ask if we needed anything. Could hear gun guy in office talking, didnt come out to check on us.Im generally patient, but this is usually when an associate would say something like Hey! You got some customers out here.A few minutes later, another customer with a 3 young ladies in tow comes into the store. They push past us, and take up half the counter area. Gun guy comes out of office, doesnt ask who was there first, as apparently he knows the new customer (from their conversation), and goes directly to assist him.Another customer comes in, holding boxes of ammo. Apparently he is also here for firearm service.Meanwhile, guy behind motorcycle counter is watching all this. Doesnt bother to ask if anyone needs help. Doesnt come to assist. Didnt mention to the other guy that we had been waiting. He didnt have any customers of his own, just watched the line form up at the other counter, completely uninterested.1. Pretty bad that the one employee chooses people he knows, or attractive females over customers that had been waiting.2. Really bad that the other employee saw at least 7 customers at the counter, and didnt bother to help.No excuse for this.Edit to respond to the stores responsemy name is doug mulligan.....what you stated is bewildering to me....my Dad would kick my butt if i did what you suggested. i noticed you dont have a good thing to say about anybody in your prior reviews. please come back into our store & introduce yourself to us & i will do my best to make it worth your while. we certainly apologize if this if how you were treated...my only excuse would be that the woman must have been exceptionally nice & caught all out attention along with her children. s_ _ _ happens & we are far from perfect but we keep trying.1. my Dad would kick my butt if i did what you suggested. What? Address your customers in the order in which they arrive, instead of showing favoritism or sexism? Thats a problem with your Dad, not my suggestion. Have your other employees assist an employee that is overwhelmed? Thats a problem with teamwork in your store.2. i noticed you dont have a good thing to say about anybody in your prior reviews. Youre implying what? That the fact that my 3 reviews are negative somehow diminishes the validity of my complaint? Bad experiences leave an impact. When things go well, you forget all about it. I guarantee you dont leave positive reviews for every place you go to, where you get the level of service you expect.2. my only excuse would be that the woman must have been exceptionally nice & caught all out attention along with her children. What children? It was a guy, and 3 young ladies. All in late teens or early 20s.And no, they werent exceptionally nice. Run of the mill customers. Unless youre implying they were nice to look at, but surely youre not THAT sexist. And they certainly didnt catch all of your attention, because no one came to help.So, the question is, Doug...why are you offering excuses at all? And criticizing a customer who has a complaint?Wouldnt an appropriate response be Its unfortunate that you had a negative experience in our store. Im not sure why additional employees did not assist when our firearm counter seemed overwhelmed. This is something we will address so it does not happen again. I invite you back into our store, and please ask for me directly so that we can ensure that your concerns have been met.

Great shop. Lots of excellent motorcycles, and a not to shabby collection of VERY quality firearms, ammo and accessories. Their employee Rob was extremely helpful, professional and personable. My experience will definitely find me there again to spend more $$

What a great experience and Doug is helping me realize my dream of turning my Awesome Indian into an Incredible California Side Car Trike!!! Thanks Doug for sharing all your knowledge and help in making this happen. 😊

Boy all I can think of is all these folks that are giving one stars NEVER dealt with that Japanese manufacturer dealer that was over on Mechanic Street below the bowling alley years ago! They held the corner on RUDE and cant fix a thing. Many may not remember the place now, but I sure do. I havent dealt with ATM for a few years, but when I did the service was above reproach! I had a 1982 Suzuki, still do. They serviced it, and cringed when I asked to get parts for it, yet they found them (carb slides). Brought the bike there for service and it was excellent! Doug never had to do this, but when I moved to the UK he came and helped load and secure the bike in the container. You wont find a better repair shop anywhere. Always helpful with accessories, getting the right fit for a helmet, riding suit too. Had a problem with the suit pants, none to be found in my size, back ordered, Doug always kept me posted on the order progress.

Stay away from this place if you need an FFL to take delivery of a firearm. If there is a delay in your background check, (which nowadays there always is) even though the law says he may turn it over to you, he doesnt HAVE to, and he wont. Not only that, but he found a way to screw me out of a hundred bucks for transfer and other fees. So if you need someone to sit on your new gun for a month or more, by all means go here. My advice is to go to a REAL firearms dealer.

Good morning Doug!I have a very fast blinking directional light on my bike, Ill sell it to you for $130.00 and thats a steal (get it this is a way with words) steal..Ronnie

Extremely friendly staff, and the owner is a gentleman to say the least. You can always find hidden jems like quality gear and equipment that arent produced anymore due to being made to well. In short, now adays things are cheapend and over priced. A.T.M has all the good from years past, and some items you cant even find online anymore. Luckily they hold on to these things for us. They could easily keep them for themselves and buy the new more expensive and yet cheapened versions to sell to the customer. but they dont and I could never imagine them doing that. Unfortunately a lot of other stores now are doing just that. Stay true guys. You are the best. Thank youJack

Great place, stopped in today for the first time. Friendly, helpful, knowledgeable, sounds cliche for good reason

My father recently brought his R1 into this place for an oil change and had also ordered some extra parts that arent necessarily needed but he wanted to tune up the bike. Since the weather has been so nice he wanted to go and pick up the bike until the parts came in so he could enjoy riding it. When he called (on speakerphone) he spoke with Doug, who couldnt tell him when the parts were going to be in and to me sounded very annoyed and barked at him that these were genuine Yamaha parts. Not sure what that has to do with the amount of shipping time but my dad told him he wanted to come and pick up the bike and asked how much he owed for the services already rendered. Doug told him there was no way to know that. My father asked him to just add up whatever work was completed and give him the bill for it. After a long sigh and some shuffling and more utterances of how this task was apparently beyond his mental capacity, he hung up on my dad. My dad called him back and asked why he hung up on him. Doug told him, I DONT HAVE TIME FOR THIS! I have a meeting to go to later. Like my dad was asking for the blueprints to a space shuttle or something and refused to give him an estimate. Completely uncalled for and unreasonable. We are just going to pick up the bike tomorrow, hopefully 24 hours is enough time for him to learn how to subtract.

As a small business owner Im always attentive to customer service. I received terrible customer service by the owner Doug. I was interested in purchasing a bushtec trailer because its the best motorcycle trailer on the market. Long story short there not cheap. 6000k+. I called on two occasion everything I wanted. Doug said he was at a bike show but he would work it up asap. Well that was 3 weeks ago. I bought one not from this operation. I guess theres a lot of people keene nh that has 6000 to spend on a motorcycle trailer. The guy I dealt with made it easy on me and Ill have it in my driveway in 3 weeks.

Biggest rip off in the area. The owner is a con artist. After looking over my bill they charged 30% over MSRP on parts. Avoid the dumpster fire at all costs.The repair of the rear carrier and bearings lasted a year. I finely got around to ordering the parts from Troy powersports referenced the part numbers and unfolded the price gouging. Stay away. Secondly I told them at the time of my needed repair what I wanted and needed done. Later found a diag charge on my bill of $44.84, $12.85 to test my battery which was near new and many other charges right down to setting my tire pressure. They charge you for chain wax being $9.95 which is $6.96 a can and maybe uses 1/10th of it. Unless you want to get burned seek another option.

Summary:charged me $120 to replace a $13 rear tire tube on my motorcycle. They either damaged or replaced my rear sprocket with an old beat up sprocket. The owner met me in the parking lot and told me off because i complained about my experience to the guy behind the counter.Whole story to the best of my recollection:Had a flat tire on my motorcycle while driving into Keene. Because American trike was the only motorcycle shop I could find in Keene, I dropped it off with them in the morning. They said they would be happy to fix the flat tire that day. They called me after looking at the flat and told me the tube needed to be replaced and the tire was fine. When the bike was ready, they called me to say the bill was $127.00. They proceeded to tell me that my rear sprocket also needed to be replaced. When I told them that the sprocket was only 1 year old and couldnt possibly need to be replaced, they told me I would need to sign a waiver because the sprocket was dangerously damaged. When I picked up the bike, I saw that the rear sprocket was not only badly worn, but prongs were actually broken off. I went in to pay the bill and told the guy behind the counter that not only did they rip me off by charging 120 for a $13 tube, they also either damaged or replaced my rear sprocket with an old broken one. When I went outside the building to drive my motorcycle home, the owner (I believe his name was Doug) came out after me. When I put my hand out to introduce myself he said I dont want to shake your hand. He then began telling me off! I pointed out the fact that not only were the chain and sprocket only one year old but the front sprocket still looked new. I also explained that charging a person $120 to replace a rear tire tube that only cost $13 was robbery. I had no choice but to pay these people, but hopefully this review will save someone else from ending up in the same situation. I should have read the reviews of this place before letting them touch my bike. There appear to be many others who have shared my bad experience.

Great customer support located exactly what I was looking for at a very competitive price. The time spent by Doug and his staff greatly exceeded my expectations. They have earned my business and will be my go-to dealer of choice.

Why do you have a statue giving us the finger?Pretty rude.May 22: Thank you for your action.Just a note here the response indicate that I did noting but post a complaint. That is incorrect. The very first day I saw the finger I went in and talked to the person at the counter. He was unaware and walked out with me to look at the statue. When he saw the finger he expressed shock and said he would talk to the owner. He explained it was a customers statue.There was then no action for quite a long time......I did exercise reasonable patience. However when nothing came off it I then took additional steps. Only then were the black bags put on.The owner puts this on me saying I should have contacted them first......I DID, IN PERSON. Please check with the front desk people.Thank you for addressing the middle finger being given to the people of Keene.

They got me some very hard to find ammo. Awesome experience.

I started going here a while ago purchasing some dirt bike parts, a helmet and other odds and ends. I got a few oil changes and a new tire and this year got a full tune up. Everything was explained prior to me bringing the bike in and then in full detail when picking it up.I have read a few negative remarks on here but in my experience this place has excellent service and very helpful employees. I would recommend it to others if asked.

Very helpful and fast

I was less then impressed with this place. When I first went in to look at getting a scooter, it was a Saturday, and they said they would sell it to me and then buy it back at the end of the summer. Since I am only here for the summer. Andy said that he would get it into the shop to do a check up on it on Monday, and have it ready for me on Wednesday. And that he would email me on Monday or Tuesday with the buy back agreement.I didnt hear from him until I called him on Tuesday wondering what was going on. He said he still didnt have the details hammered out and he would call by 10am on Wednesday. I called him at 11am on Tuesday when I hadnt heard from him, he told me they would pay me back less then half of what I would buy the scooter for, and that they still needed to get it into the shop even though hed said they would have it ready for me by then.I looked at a few other bikes and scooters they had, and even though they were more expensive, they were still going to give me the unfair deal of buying it back for less then half of what I had paid for it. And they said the soonest they could have the scooter ready was in a week.I felt that he was rude to me and wasnt sorry for the promise he broke to me. He doesnt follow through on his word and will then proceed to try and screw you over. I do not suggest working with these people.I then went to Full Throttle in Swanzy, and they were much nicer and willing to work with me. I would suggest going to Full Throttle instead.

I can only speak for the firearms side of the business, but Rob is awesome. I recently ordered a 308. Pistol, but there was a significant scratch on the receiver. Rob gave me options with how I would like to handle the situation, then worked to get me the resolution I wanted. He kept me up to date with everything throughout the process. Its nice to have a sales professional who is extremely knowledgeable in his products, he has never failed to have an answer for me. I will continue to buy most of my firearms here going forward, thanks again for everything!P.s. I like the motorcycle dude statue out front. He is probably just giving the finger to fussy people who are offended by such trivial things...

Owner Doug is completely disrespectful and not very nice or makes you feel welcome in his store. Will say there staff is very nice and ready to help. After the way he treated me I will never walk back in there again!!

I wouldn’t even give it one star but it made me give a star. I don’t even know the name of the person I had the pleasure talking to but he said he was the owner?They were asked and we were quoted a brake service - $85 for everything. They said the battery was bad, okay $90 right? Not when we got the bill, for almost 300$!!!!! The battery was 126$ on the bill. They gave us a BUNCH of scenarios and estimates for something that ended up being just a gear replacement. They even said and I quote “I just want tour money”.What made me upset enough to write this, is that they sent us home the night before, even though we told them they could just fix it and we’d pay whatever, with “sit on it, you’re emotional” —— and the next day they give us a bill for stuff they didn’t even fix!We were taken advantage of and their eyes are all brown. It was a last resort to go there anyways, as we have been screwed over before. But now, they’re completely out of the question.

Unfriendly, had to have my bike towed to a different shop to be repaired correctly. The owner is the problem. A real A$$ hat.The absolute worst motorcycle repair shop Ive EVER been in. Ill NEVER go there again. He will never see another penny from me.I now bring my bikes 3x as far to get work done. Enter at your own risk. Over priced as well. Oh, Ive owned 14 bikes, so I know a little about this stuff.

WHAT A GREAT BUNCH OF PEOPLE..!! BOUGHT TWO BIKES SO FAR..!!HAPPY WITH BOTH.. BEST DEALS AROUND.. HONEST FOLKS TO DEAL WITHHOW REFRESHING THAT IS.. BECAME GOOD FRIENDS.. THERES NO BETTER PLACE.. WILL DO IT AGAIN.. IF THEY SOLD WHEELBARROWS, ID BUY FROM THEM...!!!DON KING QUINCY MA..

Zero people skills! If you want to use a credit card to make a large purchase they will charge you their credit card fee. Manager might know his products but thats it, has no idea how to take care of his customers.

Bought a nice Goldwing Trike from Doug. He was very helpful, gave me a driving lesson, since it is my first trike. Reviewed the entire unit with me to assure I know how to maintain it. Delivered papers down to my house in Mass. so I could get the bike insured and titled. It has been a pleasure doing business with ATM.

Just made the 6 hour round trip to purchase my new Husqvarna. Was it worth it? You bet. These guys were great. Honest and fair all the way. Not a boutique motorcycle shop. More old school. The dog was cool too.

In 2017 I bought my first firearm here. At that time I didn’t realize the service they provide here. The staff is unmatched in knowledge and customer service. They make an effort to understand what application you’d be using a firearm (ie: sporting, home defense, carry, collection etc.) to help you chop through the weeds of internet folklore or your uncle at the cookout telling you anything besides a S&W .45 is a subpar manufacturer or round. Getting back on track to the review. I’ve now done over 80% of my business here for my gas-powered and powder-powered toys and every experience here has been exceptional. I either learn something new or have to google more information about a topic or product I hadn’t heard of. If they don’t have it in stock, they can usually get it to you before the weekend. Would recommend to anyone in New England. The ATM FOR FUN lives up to the sign on the front of their store.

Great service. Good staff. Price matches. And now they sell firearms and ammo! Doug and his staff do their best.

Wont be going back to this place. Very unhappy about the work that was done for the price they charge as well as my overall experience in person and on the phone. Do yourself a favor and avoid atm. Person who responds to these reviews has an awful lot of grammatical mistakes, which speaks to the level of service you receive. They also really care about customer service.... Calling out customers by name certainly doesnt reinforce any faith in responsible or ethical business practice.

Nice people good prices.

Never ever had any issues going in shopping just talking with the guys my kids want ti know when we will going back in its a very nice friendly environment to walk in to where they know you and what you want is even bettet great job guys we will be in soon

Doug, Rob, and the rest of the staff are top notch. Always a happy customer.

We love to shop here. The staff is always helpful

NEVER GO HERE! This place has always gotten a lot of business from my boyfriend until now and every time you call this place the old guy If very rude over the phone. Anyway he brought one of his tires from his dirt bikes in a while ago to get a plastic piece in his tire so the spokes dont puncture the tube. His tire just got a flat so he went to replace it himself to find that they had used electrical tape not the stuff they were supposed to do! Another reason why we will never go there is because after that tire he thought he liked the place so we went back to get his other dirt bike tires switched to different rims. We had brought them on a Friday afternoon well before they closed. We had told them they need to be done for 10 am Saturday morning since he was planning to go to the track at 11 that sat. We got there around 10 am that next day to pick them up to find they were in the same place!!! Untouched! As soon as he saw us he wouldnt even look at us or say anything to us. We waited for 10 mins before he finally went around the counter and took them out back. We ended up waiting for 3 hours for those two tires!!! Right at that three hour mark I was so mad that I decided to go to the truck so I wouldnt flip on this old guy. As I was walking to the door, the tires were sitting right inside the door all done. They had walked around the building to put them there and never told us they were done! This is only two incidences out of the many that we have had with them. They are aweful workers and clearly dont care about their customers. If I could give them a negative five star review I 100% would. I would never recommend this store to anyone! They also over charge and told us numerous things needed to be replaced when they didnt and things were broken when we got it back.

Have my servicing done every year since i bought my bike here. Doug is always willing to go the extra mile... Great place

Doug sold me a VT600 which, while being at a fair price, he had charged me for servicing before delivery, and it was obviously not done. The chain was red with rust. When I went in to get prices today, he chastised me in front of the store because I went elsewhere to buy tires and wanted him to mount them. He tells me $36 a wheel, no wait now its $47 a wheel because of some mystery insurance. He does this all the time. The price he quotes is not the price you will receive. Their service is slow, and theres always some excuse why your bike is not ready, As for the VT600 issue, I brought it up today after he talked to me like a child in the store. He told me anyone can make a mistake and it was MY fault for not bringing it up at the time! Really Bro? Maybe you and your mechanics need to do a better job. Its a shame because Andy, who also mans the counter, is the nicest man in the world. Unfortunately I will not be seeing him anymore as the owner is enough to drive you away forever. There are other choices in the area. I suggest you go elsewhere.Update on your response - A Vt600 has one carb, what were you syncing it to? Clueless. But Im sure I got charged for it just the same.

Love shopping here! Great staff, they know you by name when you walk in. Always friendly and helpful.

Im very impressed with Doug at this store....i bought a couple of items from him at a very fair price....it took me a week to decide what I wanted and he was always patient with me....im very happy with both items I bought....i highly recommend this gun shop to people who wants to be treated with respect.....thanks Doug....

Very helpful and friendly would recommend to others

Great friendly service

Doug and staff are helpful and will get you an answer. Prices are not too bad either.

They fixed my headlight trouble after I couldnt! Great crew working there!

This is the place to go for it all Dough is wonderful with us. My kids cant wait whe i say we are going to see Dough its not like any other bike shop or gun store they know there stuff and if you know something they dont they are more than glad to listen

A T M has ben servicing my voyager 1700 Kawasaki for several years they are excellent, the pricing is very fair, it is ready when promised, everyone there is great thank you Doug and the crew Maurice P

Came in to get advice on my bike and Doug was very helpful and patient. He even let me borrow an tool for the oil plug. :)

Helpful staff at the gun shop side

These guys do a great job, they try their best and thats all I ask for as a customer. If you had a bad experience there, chances are its because you were an impatient, whiny, arrogant customer, who has no knowledge of motorcycle repair or how dealers work. You treat them with respect and they will do the same. Dont walk in the door with an attitude or while being late to be somewhere.I work on my own bikes and restore old junk, and these guys have been a real help whenever I have questions, need parts ordered, or work done that I am too lazy to do myself. You have to understand shops work by the hour, not by the difficulty of the job when it comes to price. I cant imagine doing their job, or how frustrating it is dealing with rude customers, or ones who cant even change their own oil, and then complain about the price of having someone else do it for them.Firearms, accessories of all sorts, motorcycles, scooters, helmets, chrome, atvs. They have a little bit of everything at a fair price.

When I recently went to pick up my motorcycle after having some work completed, the company pet dog bit my daughter twice. When I emailed the owner Doug about this he mocked me and made fun of my daughter for having been bitten. No people skills what-so-ever. He didnt even apologize, I will never conduct business with these people again. Enter at your own risk, I wouldnt recommend bringing small children into this establishment. Luckily my daughter is an adult and the damage was just some bruising but if it had been a smaller child that had been playing with the dog and maybe irritating it, who knows how bad the damage could have been.

VERY EXPENSIVE Terrible service. Very slow to boot. Take your wheeler or bike almost anywhere but here. Full Throttle quoted 1/3 of the price and had my wheeler back to me in 3 days!

Big shout out to the guys at American Trikes and Motorcycles. Had a mechanical need on the road and these guys took care of me, did a great job, and even hung up my gear while I hung around town.

I purchase a trike kit for my 2010 Honda Goldwing, a couple of years ago, and I have to say that Doug and his gang did a wonderful job on my bike.. I have had zero problems, with the trike, even after a couple of years and approx 10,000 (s)miles later.. When ever I call the dealership, I receive a very nice professional welcome..I HIGHLY RECOMMEND ATM and their service and work... I have recommended many of my friends, to Dougs dealership, to have their bikes triked out! Thank you! Doug(I have to say that I totally love my triked out Goldwing, so much that Iprobably have ten + coats of wax on the bike) [Everytime it rains, I have to sit in my garage, and give her another wax job]Ronnie McClementsSpringfield, Massachusetts

I have been very happy with Doug and American Trikes.. I had them trike out my 2010 Honda Goldwing, and have always been very happy.. They serviced my bike in a very timely manner, and has stood by their work, if something went wrong..Doug has been very helpful and answered any questions that I had about triking out my beloved Goldwing... I will recommend Doug and the guys that work there, whenever I call them, with a question, I always get a straight answer...5 stars I will give them...6/14/21 I JUST PASSED THE 33,000 MILES ON MY OD SINCE DOUG BUILT MY TRIKE, ALL WITHOUT A SINGLE PROBLEM... SO IM HAPPY WITH HIS SERVICE............RONALD McCLEMENTS (Springfield, Mass.)

Great people,great customer service,verry knowledgeable, good prices

Nice place, friendly staff, good prices. I like these guys

Love this place. If you need something firearm related they can get it.

My favorite touring motorcycle and trike armory/arsenal.

The folks who work at American trikes and motorsports are always very helpful. They do my annual inspection on the goldwing(as well as all my previous bikes) and I have never had an issue. They have always been prompt on service and helpful with any questions I have. If they dont have an answer, they will tell you they dont have an answer. Doug is very knowledgeable not only in the motorsports side of the business but also in the firearms aspect as well. I have a Browning on hold there. They love to work with the customer so that at the end of it all they leave happy. They have definitely earned my repeat business!!

Nice and helpful staff.Nice selection of helmets, pants, and jerseys

Worst value you could get in this industry. I brought a moped in to get some service and received an outrageous bill. Not only that but was the work not completed in a timely manner. $17.50 for a battery charge. Inspect and report $42.75. Ridiculous

100% best motorcycle shop around!

Good people to do business with.

Very helpful with all your needs

Good people good products

Guns and Bikes. Enough said. just needs bacon and beer and no man would leave

Very willing to help.

Very rude and unprofessional. And got second opinion at another bike shop way over charged not the first time I herd that.I wouldnt bring my kids tricycle to this place.

This guy is a thief. He has my friends bike and wont release it back to her. He is trying to keep it.

Although we did not find what we were looking for, staff was very helpful and friendly

Great, knowledgeable service.

Open on Sunday and had the part I needed for the bike.

Great customer service

Noce place for bikes and guns

Owner came in early to help me with a transfer

Joke of a gunshop

Fowler all my Wheeler needs

Awesome shop

Nice people

Love our trike!!!!