Went past JCPenney to take advantage of the Store Closing clearance sales. Sorry to see them go. They are a great store with good quality items. I made out GREAT. Got my son (8) shirts, a pair of jeans, a pack of boxer briefs, and a water bottle for $85 bucks, saved $151 bucks. They still have a good selection. An KUDOS to the staff, the clothing departments are very well organized with what sizes are where and for how much. An for the store to be closing, it was not messy or chaos. The staff was very friendly. FYI: all sales are final, being that they will be closing. Its worth a trip there!!!
Store closing sale was awesome, of course. Lots of great clothes for up to 90% off. Cant beat that.
Mostly empty. But still some good deals. I saved quite a bit. Mite go back.
Great place to shop for a variety of clothing and other personal products. Good prices - Ive been shopping there for many years. Only problem is my personal preference is button-down collars and there were very, very few in one small rack. Am I too old-fashioned? 😁 Ill continue to shop there for the quality of the goods and the prices, and hope that button-downs make a comeback.
Great bargains with 60-85% off ticket prices, saving over $300.00.
Good buys right now because the store is closing.
They are closing down so I went to see if they had anything good on sale. I didnt see anything remarkable.
Good deals at a closing store.
So sad they are closing... But I got some great bargains...
Small location, limited product and department, not a full JCP. Staff friendliness varies. Manager excellent, good host to local scout fundraising
Couldnt find an article of clothing here that was my size and fit me well. Im a bigger guy with even bigger feet and struggled to and anything worth purchasing.Girlfriend managed to score some goodies in the clearance section, but nothing for me!
Theresa Eck in the Hair Salon is amazing. She gave me a new hairstyle and color which I absolutely love!
Slow checkout lines everytime I am there, but the store is clean and reasonably organized.
Theres really not much left there and they havent really reduced the price its too bad my late arent used to work for JCPenney 30 years ago did the catalog business too but times change.
I love this place!! The staff is nice and helpful and I am able to purchase quality items at bargain prices with their sales, my coupons, and my JCP card!! Well done!
Some nice dressy options. Make sure you time to spend looking. Quality is better with some labels than others.
Had the coat I needed for kid at a great price + a great salesperson who helped me at register.
Great prices and selection!
Nice selection of merchandise even so close to Christmas
I needed a new suit, as I am getting married next month, and like most guys my age I hadnt the foggiest what size any portion of my body was, other than my waist. Even then it was specific to what pair of Levis I could button without inflicting pain, or worse, bunching the front and allowing my belt to bear the load.Needless to say I was totally overwhelmed, standing in what may as well have been a jungle of clothes that as a carpenter were totally foreign to me.As I was about to chalk it up to a loss and tell my wife to be that Jeans and a button down were going to be the best that I could do I was approached by a friendly, understanding and knowledgable young lady equipped with a tape measure, a smile, and a fully developed understanding of just what needed to happen to fulfill not only my needs but those of my beautiful wife to be.As I mentioned I work a very physical job, so my body is shaped in such a way that any jacket that fit my shoulders and arms was designed for someone much taller, not a problem. A few minutes later my entire ensemble was ordered. And on its way to my local JC penny. Problem solved! Two shirts later and I was out the door and onto the rest of my life, with a very special lady! Intimidated by fashion (as I was) give the ladies at jc penny a try, you just might find that the 6 that you thought you were. Might be closer to a 9!🔥
They was very helpful when I said for help. Thank you J C Pennys. Keep up the great job.
Great sales, staff, Im a happy customer and employee!! Happy Holidays
My family went in to purchase an engagement ring, but instead, they walked out with nothing. They were prepared to spend a good chunk of change on this ring, had it not been for the rude and assuming woman behind the counter. Now, my boyfriend makes over $70,000 a year, but yet because he was wearing regular blue jeans and a t-shirt, this woman ASSUMED that he could not afford the higher priced jewelry. Her exact comment was...Im sorry sir, but this is the more expensive line of jewelry.After speaking with the manager, he clearly stated that the only thing he could do was retrain his staff. There was no offer of anything to make the situation better, or to justify how we felt! So, this store just lost our business and we will NEVER be back! They will be lucky if we ever spend money there again. Its pretty sad really, that woman and manager should be ashamed of themselves. They are really lucky I was not there, they may have had a big scene on their hands.
Store is big. Prices are reasonable. Staff(3 girls) were more busy talking about valentines dates on the floor folding clothes then helping me when I needed it. Unprofessional.
A woman named Jenny she is the most helpful person I have ever encountered at a JCPENNEY store . And I purchase quite a bit of clothes at Pennys Keene NH Store . Thank you, Jenny . I bought a suit today .
Love JCP. I wish they displayed clearer tags so I dong have to do all the math in my head BEFORE I purchase items.
Friendly staff, Ill be sad to see it go
The internet says your open and the sign on the door says closed and Ive just watched so many people try to open the door as I sit here and write this. I just drove all the way over here for nothing! Update your hours online!
I am very frustrated shopping at your store in Keene, NH as of late. The items are packed so tightly on the racks you cant browse. Things continually fell off the hangers and onto the floor, and when I expressed my concerns, the clerk merely shrugged and said, I know. The customer service clerk had to walk with me to each rack as mine of my items would ring up the correct sale price. She was very willingly to help but clearly frustrated with the incorrect pricing. This is the third time in the last few weeks that the computers did not have the correct price. I have shipped this store for twenty years and it seems things are slipping. My willingness to struggle with these issues is wanning, I hope this can be addressed. Thank you.
Both sales associates were very helpful and friendly, was a real pleasure to shop there tonight.
Nice prices. Trendy clothes. Several departments
The employees at this store are wonderful. I had a complex transaction (multiple forms of payment, gift receipts, etc.) and they were so helpful and patient.
Nice store. Bring plenty of pennies...lol
Fine good black Friday deals
Great sales, good coupons. Womens Plus Size Department really sucked.
Exchanging a couple of pair of pants without my receipt for larger ones. The sales people were very friendly and helpful.
Staff is very helpful and selection of clothing is great for big and tall men. Love JCP!
The store had exactly what I wanted, on sale and on a reasonable price. I went to Kohls first but was disappointed there. I also tried a shoe store, but their prices were outrageousI should have gone to JC Penney first.
Went during the holidays and got great sale prices, staff visible and helpful
I bought 7 pairs of nike under ware for $75. I saved $15. The coupon i received was only for Jewelry!
Great selection and excellent clearance items but as all retail goes normal priced items were high but store was very clean and staff were welcoming, patient with my 4 kids while shopping and very polite.
They seems to always have sales in keene
These are some of the nicest retail workers I have ever met. I know there are a lot of JCPenneys in the world but this one really she owes more like a local store just because of the way the staff smile at you♾.
Great customer service & will match their online sales. Good selection and quality.
Going out of business, 1 star;
They have good quality products
Great staff. Very helpful girls working always willing to help you find what you are looking for.
Sad to see it go
Decent Department Store when running sales!
Clothes quality was great. Clearance offers going on now
I misread the sale price and the store ass. gave it to me for the misread price! Service that steps up for you here! My dad always loved Pennies and I can see why!
Styles have really become unattractive. Even liz Claiborne that I have always loved - cheap material and ugly. All the big clearance items are clumped in the back of the store....hard to put outfits together. Always lived this store but in the last year it has really gone downhill.
Women made us feel dumb and like we didnt belong in there. We spent almost $300 on a suit coat to walk out in the weather with a plastic bag on it. Needless to say it got wet.
Clean, well-organized, good supply of advertised items, excellent discounts!
The staff goes above and beyond to be helpful everytime Im in there. They have great sales!
Quality merchandise in all departments. Great sale prices. Sephora fine fragrances.
Very clean easy to find what your looking for
Always great stuff and great deals love this store
Great sales and good quality items!
Such a fun place for me to shop! This location has a huge section of clearance!
Always sales! I ended up getting a jacket for 13.00 always great deals
Love JC Penney.Good valueGood quality merchandise
I have always liked going here with my wife everybody is friendly and courteous everybodys always willing to help you
I enjoyed my visit. Found what I needed.
Its ok but its not as clean as some Ive gone to and the people at sefora are very nice and very helpful
Good staff, good prices easy in and out.
This store is always a great value and large selection of quality products.
Young lady at counter was very nice.
I love jcpenny u can always get great deals in there. Only reason Im giving a four star is bc I think when they make a mistake w a price they should honor it! Last black Friday there was a mistake and the manager honored it this year they did not...
Not much in the Gloria Vanderbilt selection very disorganized
Best deals on clothes & shoes that I know of with unique stuff!!
Nice to see new inventory.
Nice but didnt have the fragrance I was looking for.
Love this store..want to buy everything...
Got a great price on a winter jacket
Everything was ok until I was looking at jewelry, and sales person didnt seem the be interested and selling anything,,I ask for a totally price for everything plus any discounts, all I got was it will about this much,then put stuff back, not happy with that kid sales person,
Good clothes 1/2 the price of Kolhs
I love getting my clothes here! This is where I got my first suit!
Quality and selection was subpar. We did not find anything worth purchasing.
Friendly helpful staff, good selection
Tried to call the Appliance Dept at 5:45pm....no one answered. Dialed for Operator....no one answered amd the robo center ended my call. So the Store has missed a sale on large refrigerator...moved on. Sorry to see this happen.
Great place to stop for designer clothing
A little expensive but they have a great selection. And the salon inside the store is nice and does a good job
Friendly & polite employees
Not like it used to be, poorly staffed, no waiting chairs at changing rooms or anywhere else and now just a single long checkout line (with 3 out of 4 registers sitting idle) at the service booth.
Nice clothes
I love shopping at JC Penny, good quality and good deals can be found.
So sad its closing
Sales are silly. Realistic prices were much better before changed.
Amazes me how many great deals on clothing they have. Always something heavily discounted.
Great customer service, amazing sales. Anyone needed to clothe an entire family will save enormously.
Very messy bargain basement atmosphere...never returning.
Great for kids clothes
Salon did a wonderful job as usual
Nice store. The inventory is reduced in the mens department.
Great people in the salon and on the sales floor!
Awesome employees and great prices
Love the deals I find here
Great clothes at great prices.
Had what I was looking for. Staff was VERY helpful.