Walgreens received a refill order from my doctor on October 14th. I received notification from Walgreens that theyd received the order and were in the process of refilling it. Later that day I received notification that the order was ready to be picked up. When I got to the pharmacy, they told me it wasnt ready and to come back in an hour. From October 14th through October 19th they kept telling me that it wasnt ready and to come back in an hour. Finally on October 19th, a pharmacy tech called me and told me that it couldnt be refilled until October 29th because there had to be 30 days between refills. I was fine with that and agreed to wait until the 29th to pick the refill up. Today is the 30th and now the pharmacy is telling me that they have no refill order and that I need to contact my doctor to have him send a refill order to the pharmacy. So Walgreens managed to lose a refill order in 10 days that they received electronically from my doctor and now Im out of medication. If you actually need your prescriptions filled, go to a different pharmacy. This one apparently doesnt fill prescriptions!
My 75 year old father came in to refill a prescription, which was just a VITAMIN for his chemo. The tech told him, well, we are going to lunch in 20 minutes....so..... She wouldnt refill it until after her lunch, that didnt start for another 20 minutes...!! She made a 75 year old man to wait an hour, PLUS, because she couldnt take the time to count out 30 pills in 20 minutes. Very disapointed that your paid time on the clock was threatened to be disrupted on a Saturday. Walgreens, you have a very poor work ethic in some of your employees.
Phones are down, but they are working diligently to keep things going. Great job.
The workers are very helpful plit nice
Seems everytime I go to pickup prescriptions the pharmacy is understaffed and busy, drive through is a joke, waited over 15 mins to get to window, was only second car in line, and sons meds was not even ready that was dropped the day before, then was told to drive around, NO! I already waited long enough, not happy, seems to get worse everytime, I will switch to another pharmacy. Thanks but no thanks
Always lined up. Slow workers or not enough employees at the pharmacy
Always Great Customer Service!! :)