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Harbor Freight Tools
4290 Bells Ferry Rd, Kennesaw, GA 30144, United States
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Harbor Freight Tools
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De
Review №1

Harbor Freight has a lot of reasonably priced items. I went to buy an electric pole saw because that was the best price I had found on line. After locating my item, I ended up wandering around the store because there were so many nice gadgets and tools and the prices werent bad. I had gotten a pole pruner at another major home improvement store and saw a similar one at Harbor Frieight for literally half the price. Also good customer service. Love this place!

Ch
Review №2

Nice store fully stocked. Great staff. I shop here quite often. Definitely shop with them. You will not be disappointed.

Ma
Review №3

I have used tools from Harbor Freight for many years. I use and abuse many of the consumable tools I use so getting 4 drill bits at Harbor Freight for the price of 1 at another store makes sense to me. I have a Harbor Freight grinder and sander that are still going 4 years later. I cant comment on the other power tools because I have been faithful to two other brands that they do not carry. Harbor Freight should definitely be on your list of places to stop and get tools.

Sc
Review №4

This place has great staff, store is clean and well organized. Parking is abundant. I have always been able to find what I am looking for with minimal hassle. I recommend going there to purchase tools, and most other items.

Ph
Review №5

They were open and fully stocked. I picked up a super cool 3 ton floor jack for about $100! Sweeeeet:]

Ah
Review №6

Staff seemed liked they wanted to play around and not help customers standing in line. 2 registers were open but Mandy had her back turned ignoring the line of customers waiting to check out. Very rude customer service!

Ja
Review №7

Cant recall a retail experience as poor as this one went. Getting to the front of any of the checkout lines (i.e., the register) seems to be a feat that only absurdly patient and/or impressively determined patrons can achieve.Personally, I just dont have my entire day allocated to wait in a line all afternoon in order to save a few dollars over a Blue or Orange big box store that I could have been in-and-out of within 5 minutes. After +/- 15 minutes of waiting, only to have the register abruptly close when I had clawed my way up to 2nd on deck, I refused to start the process over again in another line, and left empty handed.Maybe this was an anomaly -- it was my first time here, so Im not sure -- but I wouldnt go back again to test that theory.Wasting a few more minutes today to type this well deserved 1-star review is the last of my time this store will get from me.My advice to the store manager is to either get some self-checkout lanes installed, or have a more orderly register line system that doesnt leave people hanging when theyve already invested time to TRY to give your store some of their hard earned Federal Reserve notes.

le
Review №8

Customer service was disappointed. They seems dont want to help customers if they have questions. Cold - shoulder feel, and reluctant to help. I will not come back this one. There is another one in Dunwoody provide better service even though I have to drive extra 3 miles.

Sh
Review №9

Love Harbor Freight! Between painting supplies and lighting for fishing, they have everything we need 🎊

Jo
Review №10

Great place to shop for everyday tools and hardware. Just not enough sales associates to help you find what youre looking for.

T2
Review №11

Great place. Been buying stuff here for years and I have had little to no issues.

Na
Review №12

Lots of cool tools at great prices. Not the highest quality, but sometimes you really dont need that. Huge selection. Ill be back!

ma
Review №13

I drive an hour to pick up a workbench that was promoted in an email sent to me. When I arrived I found that I could not use the coupon in the email without first buying a membership which would be the same as buying at full price. Not ok to be that confusing. I am done with this chain.

Ro
Review №14

Great store and super great people to help you out with what you need

Ma
Review №15

Best tool around!Always find what I need at an affordable price!

Cr
Review №16

Great locations, tons of great products. Staff is unheard of unless your cashing out but thats okay. Our type know what were doing anyways. BRING BACK OUR 20% OFF COUPONS!!

Da
Review №17

The best thing there is a beautiful cashier, besides being courteous and knowledgeable .Some okay deals

Ti
Review №18

Nice store. Great prices. Nice staff. A nice man helped lead the way to an item I needed but didnt know anything about the item to help me choose.. Wish he did.

is
Review №19

Called ahead to see if they had what I needed. The lady on the phone checked to make sure it was in stock and gave me the price. So knew when I walked in they had what I needed and I picked up a few things while there. Also found some great cleaning brushes on sale. Definitely a place for the DIY shopper.

Ro
Review №20

Good place to find tools, especially one time use tools. Quality is ok to great, depending on what you buy. Best part is the prices are low enough that if a tool breaks, replacing it is not a bank breaker. What i do is if I break a HF tool, it usually means I need to purchase a higher quality device since it is getting tons of use.

St
Review №21

Usually have everything I need. Lots of empty shelves today. Hoping a truck arrives soon and they can restock.

Br
Review №22

Cheap tools. Certain things are much better to get here then depot. Drop cloths, tarps, etc.

La
Review №23

Good place for some tools and specific brands, work gloves, and parts for some lawnmowers.

Hi
Review №24

Lots of affordable tools and parts to fix stuff.

To
Review №25

They got tools and stuff for low cost. Not superior quality but it gets the job done.

Sp
Review №26

Its harbor freight and I love it. They, like many, are understaffed, but they try hard.

Wa
Review №27

Website says they have it in stock.Call and a human tells me they have it in stock.Get there and they say they dont have it, never did, and they know nothing about it, then try to sell me something 3x the price instead like its a bargain. Hmmm...BAIT & SWITCH...Some stores are just there to take up space I guess, much like the lazy people who pretend to work there. Two thumbs down for making me drive an hour for nothing.

Jo
Review №28

Friendly staff. Needs more cashiers but who doesnt in a pandemic 😜.

Ti
Review №29

So glad to have in my area finally

Jo
Review №30

All of the employees were efficient even on phone calls. The store was clean and we were taken care of with a smile.

Jo
Review №31

I always read my shape paper before I go in. Great coupons and sometimes super sales. I recommend their extended warranty. Trade and no questions asked. I use it frequently. It keeps me coming back and Im always picking up parts that are super expensive every where else.

Gi
Review №32

Lots of tools with good deals

Ga
Review №33

Place is pretty meh. Took over 2 month to get a tool box I ordered and had to call almost daily for updates. I feel like they probably wouldn’t have let me know when it actually arrived.

Ch
Review №34

Store was out of bags for customers. Store personnel were very reluctant to assist. An item showing in stock and verified in stock over the phone with several on hand was unable to be located 10 minutes later when I arrived at the store. They checked stock less than 10 seconds in person before telling me they could not find it. This along with the coupon changes and increasingly substandard products I will be choosing to shop elsewhere whenever possible.

Co
Review №35

Easy shopping experience. I went in for Atv ramps. I saw they had them in stock on their website. So I went early Saturday morning to pick up. They have a variety of selections at great pricing

Da
Review №36

Great pricing on tools. They didnt have what I came for but they always have something you need. Good Service too!

Da
Review №37

What good does a sale do for a customer when there early on the first day with so many things out of stock, many things not in position according to shelf tag, isles so narrow they cannot be shared?

Pe
Review №38

Great place to purchase tools and supplies for the house and cars.

Bo
Review №39

This particular one at one point in time, was outstanding. I was in today, and most of what I was looking for that had been advertised was not there. I am not sure if the pandemic has caused this and not HF.

Ri
Review №40

Cant beat thier prices anywhere.

aq
Review №41

Call to check inventory b4 going. This store does not update stock. YOU can be making a trip to the store thinking that they have something you need or want and they dont.

Da
Review №42

Budget friendly and usually has some option to help complete a task on my to-do list

Wi
Review №43

Cant beat this place for nice selection of tools at a reasonable price with a warranty

Mi
Review №44

Very nice helpful associates. Just keep in mind it is a smaller one of their store so I think corporate may short change them on the inventory. Jennifer answered all my questions and took care of everyone I saw her interact with extremely well. Good teamwork all around.

Li
Review №45

Many tool options and great lifetime warranty on it all

So
Review №46

Love the prices here. Staff was friendly

Ra
Review №47

Exelent service . Thxs Mr.Raphael for help me

Lu
Review №48

To much slow costumer service

B
Review №49

Sometimes the stock levels are a little low compared to other stores so call ahead to make sure they have what you need. But thats to be expected from a high volume store like this. Store is always clean and staff is super helpful/friendly

el
Review №50

Ok for cheap Chinese stuff .. Some good items for the money

Ch
Review №51

HB? Nuff said. Try and find a low profile floor jack for less anywhere else.Just watch out for those jack stands 😖

Pr
Review №52

Great place for tools

Mi
Review №53

Good selection. Needed more than one cashier. Parking places are a little tight.

Al
Review №54

I will tell you that this is the best place for cheap Chinese type tools! That being said if youre gonna buy something that youre only going to use once or twice in your life this is the place to go ahead and buy that its very inexpensive and it will last your lifetime. If youre a contractor, there are many blades, bit, taps, and dies that you can wear out on a regular basis that you might wanna buy from when those big Box stores, Im a regular homeowner, and I love it! I can afford it and its going to work for my world.

Bo
Review №55

Its a small store with one register but they have a good selection and good prices. I purchased a three ton car lift Jack for only $120. Good quality product for a good price. That is harbor freight.

Cr
Review №56

I love a good tool store. My friends say that Im a tool hoarder but who doesnt have a vice..

Ru
Review №57

Store inventory was correct as posted online. Associate was not friendly. Nothing new.

Jo
Review №58

Love the prices of their tools. They cant be beat! Whatever tool you are looking for.... theyve got and at a better price! Great job Harbor Freight Tools for making tools affordable to all.

Jo
Review №59

This a little bit of my work with this place tools, very nice, they treat you with respect and professionalism .

Er
Review №60

Not really the companys fault, but.... Im NOT standing on the sidewalk waiting to get in....BTW I went to LOWES and walked right in, got the 2 items I needed and left in a shorter amount of time than the sidewalk wait was at hft.

Jo
Review №61

As always, I love this place, great staff fast service

El
Review №62

Out of many iyems still and they will always say in the next truck... The trucks arrive 1 or 2 times a week and yet they still do not have many items available...in assuming did to Covid 19.

Li
Review №63

Facility was clean, employees were nice. Aisles are labeled. Was able to find what I needed within a few moments. They just need to limit the amount of people allowed in to less than 25.There was a long line waiting to ck out and most of the customers were not wearing masks and not following the 6 ft guideline. The store is not very big.

Ga
Review №64

Whatever you may need as far as tools, these guys have, and at very reasonable prices.

Ca
Review №65

If you need a tool and you want to save some money, go here.

Cr
Review №66

Got everything I needed.

Ke
Review №67

Small but good selection of tools. The wait to pay was longer than needed (sort of understandable with the current situation]). Great prices!

Fl
Review №68

A Lot of good stuff, but you do have to research the pricier stuff.

Ph
Review №69

Like going there for good prices

Jo
Review №70

Great place to go to buy tools is dangerous for a mechanic to go in there he will spend everything hes got the tools have gotten better I enjoy the visit

Ri
Review №71

Alwas good prices on tools

No
Review №72

Had the casters I needed. Had only one register open and 8 people in line. I left without buying what I needed

Ch
Review №73

Great place to do business I would highly recommend them to anyone.

De
Review №74

In the age of Covid with people afraid to shop, some retailers are relaxing their returns/exchanges policies...and some are not. Harbor Freight Tools lost our future business over a $13 item that was over the 90 day (by less than 3 weeks) policy due to us not being able to get to the store because of illness. We had the receipt but did not ask for or expect a refund, all we wanted was store credit to spend a lot more than that. The clerk gave us a story about their loss prevention getting upset that an unused, unopened, perfectly resellable item would be returned. The item had been on sale, so we were expecting a store credit for the last sale price. Instead we got sorry, store policyWe have spent several hundred dollars in that store over several years and had planned to spend more...too bad a rigid policy and bad customer service put a stop to that. I plan to send the Corporate Office a letter but I know they wont care.

Da
Review №75

No crowed at all and great prices. Been a customer for over 20 years.

Je
Review №76

Great place to find cheap, quality tools.

Ke
Review №77

Yes, theyll have it.... probably.

Ti
Review №78

Its a neatstore but dont expect high quality tools,u get what u pay 4 haha

Jo
Review №79

Have everything a mechanic needs and the price is fair.

ru
Review №80

Good hardware for a reasonable price. Mostly disqualify tools, but they will get the job done for the vast majority of people. Particularly the do it yourself person. Most importantly, dont buy without a coupon. 20 percent off a single item is available all over the place including the HF website.

Re
Review №81

Kevin the manager was so incredibly helpful today! I’ve been to 5 other stores looking for a security hex and an emergency car kit for my daughter leaving for college in the fall. No other stores have helped me as much as Kevin! All the employees working were extremely polite and helpful!It was so refreshing being treated with respect being a woman in a hardware store.Thank you!!! I will be back and I will Highly Recommend this store to all I know in this area!!!!

Ke
Review №82

Called ahead and asked if I could order ahead and be in and out because of the current health crisis. Was told no you have to come in. I went over to the store and was pleasantly surprised to see a 6 foot apart line out front and limit to people in the store. After waiting to get in there were a ton of people inside. The lines were not 6 feet a part and they had people shoulder to shoulder. I left instead of buying what I needed. The facade of safety is ridiculous. I’ll pay the premium for Home Depot or Northern tool moving forward.

Le
Review №83

Thought the male cashier was rude. I gave him a 20 percent off coupon and he said they did not take that one, so while I searching on phone., he rang up my one item and told me price. I told him Im looking for another coupon and he said my total again. There was no one else behind me in line either.

Ed
Review №84

Always find what I need. Staff not the most helpful.

Ta
Review №85

They have good stuff at a low price.

Tr
Review №86

Very helpful staff...great prices and store is easy to shop.

Je
Review №87

This place has stepped up their game. Very organized and clean.

Th
Review №88

I used to love Harbor Freight but it has become very stale. The deals are nothing but replications every month, the inside track club is far more work than its worth, the items which seem like great deals are normally very sub par quality. Theyve come out with new brands that have significantly increased in quality, but also significantly increased in price...to the point they are competitive with brands youve actually heard of before and trust. Plus the newer brands almost never allow any of the coupons that HF is famous for to be applied.The worst is when you buy a tool thats cheap enough to justify purchasing to only find out they dont even sell replacement parts for it. I dont mean like actual components to fix the products, I mean like parts that are designed to be replaced, chainsaw blades, other specialty sawblades, hammer drill bits(they only sell a small quantity of a couple chuck sizes, even though they sell several size drills.), sanding belts or pads, etc. What is the deal with selling a product that if used is guaranteed to need replacement blades for if you dont even sell the blades? You best hope that there is some kind of standard that you can buy at Home Depot which will just have you wondering why you didnt go there in the first place.90 day return policy no matter what is garbage, no exchange, store credit, no return period without a receipt, no customer history available from your account without looking through every single transaction. So many of the exact same items have multiple UPC numbers and model numbers it can make your head spin, a restocking fee on many items even if new...things are only getting worse as more restrictions are put in, more exceptions to the rule in the companys favor. Just not what you want to see as a long time customer.

ja
Review №89

Friendly and helpful staff. Kind of a small store but had everything I was looking for. I will definitely go back.

Ly
Review №90

The one in Cartersville is very good. The one in Acworth its very low on inventory

BI
Review №91

Nasty over priced Chinese junk! And BAD Customer service!!!

Da
Review №92

This place is amazing! So much better than the big box stores. Helpful staff, great prices, and i love the freebies you get when you sign up for the club. Someone is always willing to show me items without making me feel dumb!

Ji
Review №93

Very helpful staff

Da
Review №94

I dont like that every single visit, I spend more time than intended, and always walk out with at least 3 to 6 more things than intended.What I love about it is the helpful staff and price to quality ratio. And especially, the general manager. He is a life saving, stress preventing man of men who found my wallet I didnt know fell out of my pocket. He came up to me, said he mayve found my wallet, asked my name, fetched it from the back, and all in it was present.Honest management good people.Anytime I need any tool, cart, wheel, strap, tarp, pulley, light, jack, stands, power tool, and anything best kept in a man cave/garage, as well as stuff I dont yet know I need - go here first. To this Harbor Freight. Always. This has saved me hundreds over the past 19 years living in Cobb and Cherokee.

Ba
Review №95

Unfortunately there were 5 people in the store WITHOUT A MASK,so till the PANDEMIC is gone, we wont go back there

De
Review №96

Diddnt have what they they keep telling me is onsale?

Do
Review №97

If you need a tool, household item, yard products or just about anything else, chances are they have it at a very low price and in this case lower prices, doesnt necessarily mean low quality. The amount of items they carry is amazing for the size of the store. Plus you can use coupons and also get a free item with any purchase. Their app is wonderful and you can check out their prices and available coupons very easily.

Ma
Review №98

Best prices hands down. Staff is always helpful and courteous. Quality is not always there in the tools, but it mostly is. Sometimes you just get what you pay for.

wi
Review №99

Always what I need at a very fair price.

Ja
Review №100

Great price. Great people

Information
49 Photos
100 Comments
4.3 Rating
  • Address:4290 Bells Ferry Rd, Kennesaw, GA 30144, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-kennesaw-ga-30144/
  • Phone:+1 770-592-0955
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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