3:25 A.M. 10/30/2021 I want to inform you that the employee who works with you during these hours is rude, I went to the store and said good morning three times which ignored me, the people who work with the public other than workers should also be educated myself I understand that working with the public is not easy, it does not cost this employee anything to say good morning

WORST experience I have ever had in store my entire life. I was forced to buy a product that was under promotion, claiming to be completely free for the month of July for all 7 eleven rewards members, which I had no intention to buying in any other circumstance… AT ALL! When I brought the item to the EXTREMELY rude, to what I could gather, Jamaican lady working the register, she claimed the system is down and that I had to pay the full price, for the “gratis item” I had no intention of buying other wise. I refused and offered to leave without the item that was advertised as “free with no purchase required” in multiple places of the store and she proceeded to create a massive scene without calling a manager or trying to fix/understand the small problem and called the policemen instead. After explaining the FALSE ADVERTISEMENT of the product with no fine print that could justify the situation, the 2 officers claimed that “FALSE ADVERTISING” was not a crime and I was harassed to retrieve money, since the Apple pay was not working in the store, and forced to buy the product. Never have I been so degraded over anything in my life!

I was at the store on 3/18 at 6:38 pm I made a purchase of $ 9.33 and the man who works there did not want to do pizza. He did not feel like working. Very bad.👎👎👎👎👎la peor atención al cliente y servicio de todo miami .y estando en un lugar tan caro....están para cerrar.

She stopped what she was doing and went right to the Register to ring me up.

New owner is implementing the right changes and corporate initiatives to provide a satisfactory customer experience. Inside and out remodeling is in the works.

My favorite 7-Eleven in the country. Best employers, best food, best location. Sad to say, but I say without any racism, the only problem is the woman thats the same color as me (black).

The lady there, was So nice and polite

Service is fast and friendly. Great place to grab a Slurpee. Be careful driving there because the parking lot is small.

Loving bringing the kids for slurpees

The guy working there and young blond man was like sad or bored not nice. The only thing I liked is the restrooms very clean and with all the supplies available.

This 7 eleven at Key Biscayne had the most rude attendants ever.I made a quick stop to eat their $2 deal hotdog & gulp which I have had at many other stores of theirs .These attendants were rude in every way. To start they gave me attitude simply because I ask for mayo for the two hotdogs dogs . Then I was told the sodas were an extra charge & not included when their advertise ad clearly explains that hot dog & soda are included for $2.They were rude. They seemed to be anoyed because I asked for mayo and when I reached for the sodas which should have been included as per ad they post I was rudely told by attendants this would be extra chargeIt seems to be at this Key Biscayne 7 eleven they hired the worst, laziest,most rude attendants they could find which ripp off people & treat us with full ignorance. They have and arrogant pompas attitude & should not be dealing with the public at largeTo avoid conflict I left without sodas ..Shame on them . This is false advertising

The rudest is the youngest girl that works there. Lazy, rude, and if management reading all these reviews dont care that means they are the same way as there employees.

Great place to grab a slurpee. Just watch out parking. VERY expensive cars cramed into a tiny lot.

I have been there a few times and twice Ive had to return food and candy because theyre expired. Check the expiration dates on all their products.

Guy with always unhappy face working here horrible service from him as usual

Bad customer service

They spend talking and attend very little .... very bad attention

Excellent attention, the staff is very attentive 24 hours. The store has everything. One of my favorite places

Worst customer service I have received in a long time.