Fantastic service called on him on a Saturday with a motor down walk me through the issue and got resolved saved my weekend. Thank you so much. Jay
The people at Dawson were incredibly professional and timely responding to an urgent repair need and were really kind to rearrange their schedule to accommodate us. I definitely would recommend them because of their responsiveness.
John was fantastic! He was honest and had excellent customer service, something that’s hard to find these days. Would recommend him to anyone who has engine repair needs!
We sure were glad to find John and Cole Dawson when our Honda outboard failed while were were on vacation in Key Largo. John was super helpful over the phone and made time in his busy schedule to come out and take a look to try to help keep our hopes alive for the trip. He gave great, honest advice and they seemed like all-around good guys.
I called to schedule an adjustment to my SeaStar steering system. The shop way too busy to get to me quickly but the owner took time to walk me through the process of making the adjustments myself.I was very impressed with his willingness to spend time on a problem that would bring in no revenue - very unusual in my experience. He will definitely have my business for any future work.
Had a failure of my Sea Star Hydraulic Steering System so I contacted Dawson Marine. They answered the phone and helped me to diagnose the probable failure, walked me through how to do the diagnostics myself and helped to to at least temporarily restore my steering right away. Im pretty sure I have a leaky seal in the RAM which I will definitely hire Dawson to service and do the repair. Awesome, Knowledgable and Professional all remaining very concerned about not running up your tab.
John is absolutely amazing! He came right over right away! Absolutely incredible!!!
Dawson Marine is the best in the industry. I live in Miami and would not hesitate to make the trip for their excellent service!
These guys were great - Diagnosed and fixed the issue quick and taught me a few things. Highly recommend!
Excellent service. Called them on a Saturday when we got stranded in Key Largo due to a failed water pump, Cole showed up Monday morning, explain the work in detail and then came back Tuesday to install a new pump. I would highly recommend, this is a family owned business with a lot of values and integrity, they went out of their way to make sure we would be ok to return home to Tampa Bay.
Always on time and in budget. Just great service.
Dawson Marine services is great to deal with. They quickly diagnosed the problem ordered parts for the steering system on my Boston Whaler shortly after my call. Not only were they knowledgeable, but they also kept me informed and updated during the repair process. Their prompt service and helpful advice allowed us to enjoy our boat during our short vacation to the Keys. They are the best marine service company that have used in a long time. Thanks for a job well done.
Super helpful and knowledge tech. Helped me figure out the best route to take with my 2011 DF175 blown lower unit.
John was really great. I called him at 5pm on a Monday and he showed up at my home next morning at 9:30 am as promised. He spent 20 minutes on the phone trying to help me fix my lewmar windlass. It was my first time ever speaking with him. He showed up and fixed the problem in the time frame promised. His labor price is not cheap but he does what he says and was very knowledgable. He was straightforward and practical. I would definitely higher him again and I really appreciate working with a vendor that is reliable and know what he is doing. Thank you John for getting us back out on the water quickly.
John the owner is a very honest and professional gentleman.
These guys ROCK!!!!!!! Been messing with my boat for months. Cole came out, figured it out and had it up and running with 2 hours. Can’t say or thank them enough. If your boat it is broken call them!!! Fare price very professional.
Dawson Marine Service saved my vacation and I could not be more grateful. I truthfully could not be more impressed with this operation. When they found out I was vacationing here, they knew my days on the water were already numbered, so they cut time into their busy schedule to come out within hours of my call. They diagnosed the motor issue(s) immediately and fixed them, AND they were also more than willing to give me some 2 stroke engine mechanics 101 to help me become a better boat owner. BIG THANKS GUYS!!!!
I would strongly recommend contacting Dawson Marine for any of your boat issues. Our boat engine died mid vacation and my husband went into immediate boating FOMO mode. He made an early am call to John, explained our situation, and Cole was at our marina by early afternoon. He immediately saw the problem and resolved it all while giving us much needed ‘boat engine education’. Not only were both John & Cole incredibly knowledgeable but they took the time to answer our questions & were beyond patient and insightful. I would have thought our bill would be a bit up there with the quick response and amazing service but they are beyond fair and reasonable.
These guys are the absolute best, came out, quickly diagnosed the problem, gave us useful information to correct the problem on our own...then followed up the next day with a phone call to see how we were making out....words and 5 stars do not hold a candle to how personalable these guys are...you can tell their passion is not only doing a good job, they seem to truly want you to also know how to handle the situation on your own if it should arise again
Ive been a part-time Keys resident for nearly 30 years. Its extremely difficult to find honest people you can depend on for anything down here. John at Dawson Marine came out the same day for me, handled the issue I had with my trim motor and had me back on the water. I would highly recommend him for your outboard repair needs.
Perfect customer service! Prompt service and extremely knowledgeable. Diagnosed our engine the second it we started it up!! Our go to for all future marine engine issues. Thank you Cole for saving our 2019 lobster season!!!!!
Thank you John and Cole for an honest and clear repair experience... I needed a bilge pump replaced and was not going to be home. They took care of it quickly, and even set a video to show me it was now working. Thank you for your honesty, fair pricing, and responsibility
I highly recommend Dawson Marine Services. Finding reliable service for a PWC is not easy in Key Largo. A friend recommended that I tryDawson Marine. John and Cole were prompt and provided excellent service. My PWC runs better than it ever has. They even helped me write a checklist for launch/recovery program that we use to ensure the process is completed the same way every time. Thats peace of mind.
Very smart at what they do. They always get me back on the water fast.
We are from Jacksonville.Had a problem with power poles.came to the marina that we were at made it a quick fix.Did a great job. Would Recommend him to everyone.We will keep his #in our phones!😎
I highly recommend Dawson Marine (,headquartered in Key Largo, Fl, but serving all the upper Keys), for anything boats or yachts. During his 25 years of service in the US Coast Guard. John Dawson has gained vast experience about large and small boat repairs and how things are supposed to work. He is thorough, reliable, friendly, and very fair and honest. He is versatile and skilled, whether it be new installations or restoration and repair.If you like boat related repair jobs to be done correctly the first time, and on time, and if you want your boat ready to start and run when you want to go, John Dawson is your best choice in the Fl Keys for marine repairs, maintenance, or for consultation.I have had many boats and dealt with many boat repair vendors. John is by far one of the best. He is worth seeking out.Mark Ettinger, MD
I met John at a boating store, and he helped me pick out a new GPS, he was more help than the sales people. Then I called him 2 months later to install it for me and he was out the next day. He calls back ASAP and is very knowledgeable with electronics. I learned that he works on many other items when it comes to boats. The price was very fair and reasonable.I highly recommend John and his son.
Dawson Marine Services is wonderful! Very friendly and hard workers. They helped me with some problems I had with my boat and did a wonderful job so I told all my customers to use Dawson Marine and I never heard one bad remark only ever good things. I wouldnt want to use any other company to work on my boat!
Terrible Service and un professional. Would not recommend
Came out to my place within a few hours of my call. Diagnosed a trim problem very quickly. Had the parts ordered right away. Job was done quickly and properly. I have now used them for fixing a power pole and installing trim tabs. All three jobs have been done promptly, properly and they are very affordable. I also appreciate the good communication. I didnt have to guess when things were going to get fixed.
Professional, experienced and Honest.
Jet ski stopped running, I called Dawson and they told me to bring it over as soon as I could, or they could come get it .Once there they went through the entire electrical system, fixed all my issues and communicated everything along the way with me ! They did a great job in a very timely manner !!Thank you guys so much !!Highly recommended !!!Five stars !!P.S even after the ski was fixed they helped me out on other issues ! Can’t say enough good things about these guys !!
I have taken my jet ski and boats to Dawson Marine services for a few repairs and regular services. They are very efficient and reliable. I always get my PWCs back in a timely manner. I definitely recommend their company to everyone in the Keys!
Im a certified marine technician on my way to key west from south South Carolina in my personal boat and had a major problem with my generator. Not having all the tooling I needed I was able to work closely with Dawson marine to get it repaired and can say these guys are definitely very skilled and knowledgeable. They went above and beyond working after hours to get me back up and running. There prices are quite reasonable considering what other marine service dealers ( several of which actually refused to help me) are charging in the area. You guys where awesome and I cant thank you enough! I would highly recommend them to anyone! And as a technician myself that really is saying something.
These guys are sharp. Cool to see father and son working together to trouble shoot any challenge I threw at them. And they speak English !!
I bought a used boat in Key Largo and needed some trailer work done before I could tow it 70 miles to my home. I called Dawson Marine Services and they took care of everything the very same day. Excellent workmanship and very easy to deal with.
John and cole know their stuff they came out the next day to fix some electrical issues we were having on our boat. They are true professionals and I highly recommend them and will use them again in the future.
These guys came out same day & did exactly what I asked. Theyve definitely got the best marine diagnostics in the keys.
They are great technicians. They go on and above what they need to do to help you I am very happy with the service they gave meThank youJoseph Cruz
Very knowledgeable. Quick to respond and Great Customer Service. Love these guys!!!
Great service came out and diagnoses a boat issue on the same day. Great and knowledgeable mechanics!
Helped me diagnose my motor over the phone on a Sunday and got it fixed! 5 stars all the way!
Really helpful over the phone got some great advice- thank you!!
Worked on our boat a few times. Awesome mechanic, on time and fixed it right the first time!
Excellent service and fair priceHighly recommend
Carlito Rippes owns a 30 Mainship and hired the Dawson team. The father and son team are very knowlegable and did a fabulous job on his diesel motor, in a timely fashion with very fair pricing. He recommends Dawson Marine Services.