BEWARE of Owner is a true Immature man/child. WhyBecause just as every other review indicates your service, attitude, and quality of products is poor and sadly you remain in business .You over charged me on my card and have yet to fix it. Im guessing your expecting me to not follow up. I will however do everything I can to get my money you stole,by using predatorial business practices on unsuspecting touristsList one price charge another... SCAM. RunBeware. Do not recommend anyone go here.
Great place for rentals Mike was very professional and had a great sense of humor. very enjoyable !!!
We had a great experience. Our golf cart was super capable to get us around the island. We stayed nearby at The Capitana which is also nice. Highly recommend checking them out.
I highly DO NOT RECOMMEND if you value your life and safety of loved ones.Decided to rent from here on our day to the Keys. Didn’t even make it out of the parking lot before the scootcoup died on us in front of oncoming traffic. Would not start again. Had to push it back because it would not start. Explained to “owner” what happened to us and he blamed me and insisted I take it after he finally got it started again. I explained I didn’t feel safe or comfortable with it dying like that and requested a refund. While he ranted and tried to intimidate me into keeping it, I noticed most of the vehicles here look to be on their last days. Duct taped together and whatnot. I finally had to demand a refund and basically had a standoff until he finally gave it to me. Never again. Oh and their online prices are much less than they actually charge.
Are there no stars? Don’t go here. They lack customer service and are extremely unprofessional
The first golf cart wouldn’t make it out of the parking lot. Why didn’t I take the hint and go elsewhere? He gave me another cart, that looked even worse, but ran ok. Little did I know when I drove away that it was so worn out. Almost NO brakes. Battery ran dead in first 5 minutes after dark. We pushed the cart down Greene street. I did not rent a cart intending to push it around Old Town Key West. But that is just what we did. We got our car and jumper cables to jump it and get the cart back to the house. The next morning they picked it up and promised a refund. Does anyone believe I got the refund? After 4 calls and several texts- they do not respond and did not refund anything as promised. So because they stiffed me on the refund - I paid $647 for two days of problems. Go elsewhere.
DO NOT RENT FROM THIS PLACE!!!!!!! I made a reservation over 8 weeks in advance, when I showed up....no rental was available. The owner/OPERATOR will take your reservation money and the rent out you rental to someone else. He was extremely rude and disrespectful, he used profanity in front of children. An absolute piece of trash. They wont try and fix it or make it right, he told me 7-14 days to get a refund. Go somewhere else!!!!
These guys are amazing! Great deals on rentals and they went above and beyond when I bought a scooter from them. True island family. Authentic bubbas as real as they get. Mike is a straight shooter type of guy, a gentle giant and a knowledgeable and experienced scooter provider. AAAA service from both him and Bobby. Thanks guys 🤙 🛵
Cart was unsafe to drive. First one was unstable and second had no brake lights, wiper was broke, rusted platform and falling apart. Owner rude and unprofessional.
The owner/child who runs this place is an amateur. He is rude and untrustworthy! All his rentals are the oldest on the island and were sold to him by the other businesses because they kept breaking down. I would highly recommend renting from Yoan Scooter Rentals. They are Courteous and Professional and have brand new rentals. You will only have problems with Fun Rentals. WARNING: AVOID THIS BUSINESS!!UPDATE: This is a genuine review based on my terrible experience with your business, therefore my review is valid, and Google will uphold it. The review beneath this one is bogus and has now been reported to Google. If you don’t want bad reviews like this, then treat your customers better. If you are unable to, then close your doors. I know many tourists would benefit from your absence.
The cart ran really rough. Would not idle. Shut off everytime we stopped at traffic light or stop sign. Picking up early was a plus.
Gentleman at the place of business was rude. Would not even speak to us 😒
It waa a blast one of the best days ive ever haf thank to there no hassal rental my trip was having problems with everything and it saved my vacstion guys are easy to work with keep it simple. Thanks fun rentals you made our week
Rented two scooters. One of which only started if you turned the handle a certain amount of times. On both scooters you couldnt read the speedometer or the gas gauge because the plastic cover was too yellowed.After only driving for half an hour the second scooter ran out of gas completely and the first almost did. Had to call and no one answered. Took the one scooter that had some gas in it back to the teenager/owner who casually said, it happens sometimes. Thats funny, weve rented scooters from Tropical Rental for the last 6 years and weve never had this issue. Well never rent from here again.
SERVICE WAS AMAZING... MY WIFE LEFT HER CELL PHONE, IT WAS PROMPTLY RETURNED VIA MAIL... CANT SAY ENOUGH ABOUT THE QUALITY OF THE GOLF CART AND THE SERVICE... WE WILL USE THIS PLACE UPON RETURN IN FEBRUARY..
The worst rental place & the rudest customer service. We had a rental reserved & paid for & when we went to pick it up before we even said anything they screamed at us don’t even think you’re getting a golf cart. Yes it’s NYE so we rented one in advance & when we tried to explain we were told the online booking tool which we received two separate confirmations from for our rental was wrong. No apologies no refunds they said we could try online to get our money back. When we demanded a refund we were met with curses and a nice double middle finger gesture which I have a picture of. Please don’t consider giving this place your business.
Excellent place to rent golf cart! They come and pick you up from hotel and then when you return cart they give you a ride back to hotel. We had no issues with the golf cart and it’s an great way to see the island! Highly recommend!!
Their website says 4 - seater all day for $129. When we went to rent it they told us for 4 people we had to have the Umax since we had 4 adults and it was $249 for 8 hours.
Wish I could leave no stars.Prepaid for a rental with a group of friends and arrived to a very rude staff who would refuse to teach us to ride even though the website said they would teach us.
Good rental. Did the 24 hr Scoot Coupe and got an extension. Reliable. Totally fun. Will rent again.
HORRIBLE SERVICE! The manager Mike is terrible with customer service he does not know how to treat people or work with the public. Also, the company is not organized at all, I made a reservation for February 14 and specified on the notes to my order a specific color I wanted. After driving for 5 hours from Miami, the manager did not help at all and did not give us the car we requested or even offered a solution. His attitude was the worst I would never recommend this place!
Mike was fantastic!!! We got a deal online and he was super accommodating and helpful, great guy! Brand new equipment, really nice and quiet cart. We will definitely be back!
We just came back from Key West. Renting a 6 person cart from Fun Rentals was super easy. The price was very good and of course the service was impeccable. Thank you for a seamlessly easy transaction. We will rent from you next time we are down.
The scoot coupe from fun rentals was absolutely amazing and definitely an experience! We rented it for 24 hours and we were able to roam around the whole island with no issues. We had an amazing time with it and everyone loved it. Mike and Patrick were just absolutely great! Highly recommend them and will definitely go back when we are in town! Thank you so much fun rentals, it is indeed fun :) !
I brought my family of 6 down to key west for the first time. This company was great! They picked us up from the hotel, had affordable prices, and very friendly staff. Will be using this company again next time we return.
Worst customer service ever! The guy that worked there has such a bad attitude. Wouldn’t even look at you and when you ask him a question he hardly wanted to speak to you. I do not recommend this place! It was not a “FUN” experience trying to rent there!
AWESOME place to rent from. We rented a golf cart for 4hrs and toured Key West. Price is very reasonable. My wife left her cell phone on the golf cart. We could not return to get the cell phone so he bent over backwards for us and sent it via UPS. Thanks for the memories made!!!! GREAT PLACE AND GREAT GUY!!!
If you go to Key West, I highly recommend getting a golf cart to get around. We showed up right before close and the owner stayed open just a bit longer so we could rent one. He was very friendly and very helpful. The prices werent bad either.
Rented 2 scooters and got to keep them overnight. The gentleman working the counter was so nice and put my mind at ease since I hadn’t ridden a scooter in forever. They have quite a few different vehicles to choose from but I highly recommend seeing key west from the seat of a scooter. Both gentleman working were super nice and courteous. Plus the rate was super reasonable I thought.
Rented a 6 person cart for a day and it was great. More enjoyable than a car. Service was great. I would recommend this place to any body gong to Key West. For what you pay in taxi fees in 2 days you can have the cart for less.
They are thieves!!! The man gave himself a tip on my credit card, charged us for insurance that wasnt needed, charged us for gas we didnt use. My bill for 3 days was 253.00 dont go here. Hes a Carnival Thief!!!😠😠 After our contract had expired we rented from Hyro-Thunder. They only charged 45.00a day and free gas. Very nice and professional. Ill never come back to Fun Rentals. Buyer Be Ware.!!!! If you see 5 star ratings its in house fake ratings. See for yourself!! Also, I ask for a receipt several times. He said it was sent to my phone. No it wasnt!!! I had to return and insist to see the receipt. Thats when I saw the top charge. Hes hoping the people wont see the charge until they are long gone.
Very disappointed by the lack of communication and the no show when promised to be picked up. Tried calling multiple times and even texted. Was completely ghosted. I would NOT recommend this company for any rental.
Rented a three wheeled cart for the day from this company. Tried 5 carts before they got one to run. Employee claimed this plated cart would do road speeds of 30 mph (Common key west road speed). After leaving the parking lot we found the cart could only do 22 mph and had a flat front tire. Turned around and returned the cart in 15 mins. The manager boss denied a refund for the rental over the phone. We were told they could only give us another cart. Worried about the safety and reliability we did not take another. Currently working with the credit card company to handle the issue. Renters warning. I read a few of the other reviews and comments by the owner. Very unprofessional almost child-like.
We rented a six seater golf cart and it was awesome!!! We were only got rent for part of the day, but because it was so easy and fun, we kept it overnight. Patrick was very helpful and informative on the phone and when we got there, Mike gave us a detailed but concise tutorial and we were on our way!!Highly recommend Fun Rentals!!! Kudos to Patrick & Mike for being top notch!!!
Best company to rent from in Key West! We had so much fun in the scoot coop and golf cart they donated for the Domestic Abuse Shelter to use in the Key West Holiday Parade!!! Thanks so much for your support Fun Rentals!
If I could give a 0 I would. We reserved a golf cart for 4 days on December 17th. I stupidly paid in full. He stole my $$. He was supposed to bring us the cart on the 26th and I called 6 times and texted 3 times and no response. I will do my best to find all the places to give this 0 review. A thief.
My wife and I drove down to Key West for the weekend and had heard scooters were the best way to get around town... saving on gas and parking. My wife just didnt feel comfortable on the scooter and Patrick came to the rescue with the ScootCoupe. Lots of storage, parking wherever scooters park, and great rates make this a no-brainer. We will be renting again from Patrick and Fun Rentals.
Uncle Patrick is the man, not only did he take care of our rental needs but he was honest with everything. I’ll always go to Fun Rentals for my rentals in he keys.
My wife and I rented one of the 2 seater scooter cars and had a total blast! The absolute best way to tour Key West! Owner was very friendly and accommodating. We will be back again!
We rented the 4 hr. two seater golf cart. The owner is an awesome guy. Upgraded us to a 6 seater! We had so much fun, going where we wanted to go. He even offered to let us keep the golf cart for the rest of the day! He has the electric cars and the scoot coupes also! Best thing we did while in Key West!
In mid-August we purchased a brand new VIP scooter. The price was right.Within 24 hours, I had to return it for a repair to the seat/lock for gas cap. Two days later, a front light went out. Three weeks later, the scooter seized up and came to a screeching halt on US-1. The drive chain, which apparently was improperly installed wore on another piece of the transmission, and it literally stopped. Two riders were on board at the time. Thankfully, nobody was injured.A reputable scooter repair shop found the issues, fixed what they could, and the scooter is back on the road. Although it is unnerving to ride and ponder whathst might go wrong NEXT!This is a short list of issues. Upon reporting the problems, the salesperson had no help to offer. His simple reply was, You probably should buy a new scooter. (Ill let you wait for your jaw to come back to its original position.) UNACCEPTABLE. And we arent tourists, so THANKS A LOT for your edication to local residents who are supporting local business.Despicable after-the-sale treatment is the worst word-of-mouth advertising.
The worst place to rent from them anything! We almost got killed because the scoter that they gave us was not good! We rent it for the whole day and we enjoyed it just for four hours! When we asked the money back they didnt gave us in a claim that there is no refund! No one tell us this part when we rent it! Dont go there they have the worst service ever!Weve been waiting for one hour until they came to pick us up!Really the worst place ever!!We didnt want another vehicle because we were scared after the experience that we have!Even the one star that we gave them its too much!
The only place to rent from! Patrick is awesome, very cool down to earth, no BS kind of guy. Even gave us a random discount, well be back every trip!
7 minutes agoIn mid-August we purchased a brand new VIP scooter. The price was right.Within 24 hours, I had to return it for a repair to the seat/lock for gas cap. Two days later, a front light went out. Three weeks later, the scooter seized up and came to a screeching halt on US-1. The drive chain, which apparently was improperly installed wore on another piece of the transmission, and it literally stopped. Two riders were on board at the time. Thankfully, nobody was injured. In addition, the side panel broke off and the fuel gauge stopped working.A reputable scooter repair shop found the issues, fixed what they could, and the scooter is back on the road. Although it is unnerving to ride and ponder what might go wrong NEXT!This is a short list of issues. Upon reporting the problems, the salesperson had no help to offer. His simple reply was, Buy a new scooter. (Ill let you wait for your jaw to come back to its original position.) UNACCEPTABLE. And we arent tourists, so THANKS A LOT for your edication to local residents who are supporting local business.Despicable after-the-sale treatment is the worst word-of-mouth advertising.
We have rented scooters at a number of locations in Key West and Patrick and Fun Rentals is by far the best...perfect mechanical condition, great guy in Patrick and very reasonable price. Cant understand anything but a 5 star rating for Fun Rentals...
Patrick was beyond nice. He didnt B.S. us on the phone about rates and when we showed up we got a nicer cart than we expected.
A bunch of broke down junk and owner wouldn’t even look at me much less talk to me about rental units. How are they in business?
The opposite of good
They were great and very accommodating. Will rent their vehicles next time Im there again!
Great service! Staff was very helpful and friendly. Will definitely be returning.
Rented a scootcoupe here! One of the funest things Ive ever experienced! The staff was great! Highly recommend this place!
10/10 customer service and good golf cart rentals!
Best place to go!
Bad
Awesome guy.
Loved it!! 🏆🥇
Nice guys
Buyer BEWARE. Unavailable day of rental. Did not answer the phone and unresponsive to all attempts to contact them to cancel contract. I was forced to obtain a rental elsewhere. After a dispute with Credit Card company I will still be forced to pay for this rental. This is an example of the common practice of taking advantage of tourists and vacationers.