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Kilgore Muffler & Performance
2606 TX-31, Kilgore, TX 75662, United States
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Kilgore Muffler & Performance
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Review №1

Ive had exhaust work done here twice, and was very pleased both times. They are courteous, friendly, helpful, professional, and do quality work. I cant recommend them high enough!!!

J
Review №2

Friendly:Had me in and out in an hour. No pressuring, or talking down to someone who knows less about vehicles than they do.Professional:Price ended up being slightly higher than quoted, but only because they had to fix a problem a previous shop had created. Id rather have it done right anyway.Fair:Price adjustment from the original quote was incredibly generous and substantially lower (~30%) than the actual cost of labor/materials used.Highly recommend.

Jo
Review №3

Great honest hard working folks right there. We enjoy doing business with Kilgire Muffler & Performance.

Sh
Review №4

The guy was rude on the phone. Didnt answer my question at all and just went into something else.

Jo
Review №5

Man this place is great! The mechanic that worked on my exhaust was very knowledgeable and kind. He hooked me up. I would recommend this place to anyone. Thank you Kilgore Muffler and Performance for the fast and great service! Ill be coming back.

Ri
Review №6

Awesome place to visit, I was made feel more like a good friend then just a customer. They took care of business. Steve and Tom thank you so much for all your awesome work!

Fo
Review №7

Took my truck there for then to look over my exhaust and they ended up changing my muffler out but the price was expected and it was what I was told it would be. Good service! Would recommend them...

He
Review №8

Came in with a bad exhaust and they had me out very quickly! the price quited was right on and the service was not only quick but the mechanic was retentive about his work. Very well done!

Ja
Review №9

Great service, skilled staff, nice people! Highly recommend!!!

Am
Review №10

Wonderful place! Friendly and inviting!

Ro
Review №11

The people at Kilgore muffler are always the best to handle whatever job you have for them and stay for the longest hours to get your needs helped. One of the best in Kilgore and will be for the longest time. Highly recommend them.

Sh
Review №12

Amazing service. Went for a diagnosis. The man I talked to didn’t make me feel dumb while I tried to explain what was going on with my vehicle. He was nice and acknowledged every customer he saw. My car ended up being in to bad of shape to get the repairs done since it’s an old car ;it’s not worth fixing. Value of car < engine and timing belt problems. But all and all I will definitely go back and refer friends and family when/if the time comes. Awesome customer service.

ad
Review №13

Poor customer service

je
Review №14

Met Tom, to get new exhaust on my 2020 Camaro. Tom did an amazing job, nice custom bends and took his time to make sure it was perfect. I highly recommend Kilgore muffler

Ca
Review №15

Thank you to the amazing staff today for helping me out and letting me watch and learn while you worked on my Jeep! I will definitely be back when I need more work done. Great crew, great prices, and great customer service. Was honest and upfront about it and even helped me out without charging me a few small things I had been trying to get done for awhile. Your all awesome

Ti
Review №16

Very friendly, professional folks here. They did exceptional exhaust work on my old rusted Suburban to make sure it was road worthy. I am very happy I chose Kilgore Muffler & Performance to work on my vehicle! I would definitely recommend them.

Br
Review №17

I recommend this shop above all others. Amazing crew, Amazing work, and the best deals East Texas had to offer.Thanks again Tom!

Ch
Review №18

Fantastic guys, had some really cool cars around the shop, good pricing. Very happy with my new exhaust!

da
Review №19

Great folks thanks for fitting me into your schedule

Bo
Review №20

They got right on my exhaust system and the price was great. The were very professional service.

mi
Review №21

Awesome people. Fixed my problem fast

Je
Review №22

Best place to get your pipes put on sound like a truck now

Be
Review №23

Well call you with a price first.Nope. Were gonna fix it and charge you if it works or not.Well, after you spend this $400 then you need to spend another $200 to fix this, which has nothing to do with what you just spent $400 on to make the problem go away.This is what you get at Kilgore muffler. Dont waste money or time here. They wont communicate, or tell you what the actual problem is. Ill do it myself from now on.

Ke
Review №24

Nice people to work with,but very tight spot to drop vehicles. Couldnt ask for better people

Da
Review №25

Good prices and great service

Ki
Review №26

Friendly staff and fast quality service. Will definitely return for future automotive needs.

CH
Review №27

Fast service affordable very knowledgeable just great to talk to

Br
Review №28

Great place to get your classic car painting

Kr
Review №29

These asshoe are F****** Awesome. I trust them with my life down the hyway.

St
Review №30

They were so helpful and honest .these guys know what their doing.

jo
Review №31

Took my car there on a Thursday morning about 9:30. I was quoted a week before at $260 to put parts on that I bought online and took there. So this was just labor. No call Thursday evening about my car. I figured it might take a bit longer if a bolt broke or anything so not to huge of a problem. Friday around 3 pm I called to see what was going on. Oh a bolt was broke and they were having to get it out. Took longer than expected. Understood. Not one mention of hey this is going to cost way extra. Weekend comes and goes. Monday at 1:45 I call and am told oh its done got done an hour ago. Ok Ill pick it up. Oh well owner isnt here to give the price. Well I was quoted $260. It should be around that. Wife calls to complain because she needs the car to pick kids up and take them to docs. Oh total is over $600. Wtheck happened. Oh we worked on it 10 hours but charging for 8 plus the $260. First off. 10 hours and youve bad the car since Thursday at 9 am. Oh you dont know what goes into doing this. Ok. We werent told of extra price. I dont have that kind of money. We were thinking no more than $360. Not one person called us until I asked for the owner to call me. Not once. In 5 days. Then we get it down a lil bit because they didnt tell us itd be extra. Still way more than expected. But was also told if I didnt take that theyd keep my car and make me pay the full price. I would have said no i cant afford that ill come get the car. I go pick it up Tuesday morning since I had to leave for work before they called back day before. And i asked for old part because i had plans with it to fix it and they cut it to hell. To use a part off of it. I know what they were doing. Told me oh i had to in order to get it off. No you didnt. Then get home and look under the car and they did a horrible job and used a differebt flange. Good job guys.

Jo
Review №32

A lot of exhaust shops told me they could not do my work. Once to make a set of headers stop rubbing against the frame of my Nissan Hardbody truck, and again 6 months later to install the headers for my 2012 Nissan Altima. If it is exhaust related, this shop can do it. My contacts name was Steve.

Fa
Review №33

Fellers there really know what they are doing. Outstanding customer service.

Wh
Review №34

If I could rate this with negative stars I would! I rented a U haul on Saturday from this place and I was told that as long as I had the trailer returned to Lindale within 24 hours I would only be charged for one day as long as I checked in with Lindale upon dropping off. When I went they were not there so I was going to check back with them on Monday. Long story short I was given misinformation and an incorrect contract with someone elses name on it. Finally after several calls all the way up to corporate I was given a refund for the extra day I was charged. A big headache!

Ji
Review №35

They were very helpful and polite couldnt ask for better service

ko
Review №36

Great service!!! Will not be disappointed!

Jo
Review №37

Would never due business with this shop again.....hey call themselves a performance shop and a muffler shop......thats a joke....they put a set of headers on my car,, they leaked they didnt install the o2 censors they left them in the back seat,, dont use them

cl
Review №38

Good solid and fast work

or
Review №39

Good work

Ch
Review №40

Very satisfied.

La
Review №41

Good little hidden performance shop

Ju
Review №42

Excellent!

Information
25 Photos
42 Comments
4.5 Rating
  • Address:2606 TX-31, Kilgore, TX 75662, United States
  • Site:http://kilgoremuffler.com/
  • Phone:+1 903-983-1291
Categories
  • Muffler shop
  • Auto restoration service
  • Racing car parts store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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