Sarah assisted me with my purchase and she was a pleasure to work with. Super friendly, knowledgeable and easy going. The experience was as expected, great.

Nina at Tiffany & Co. is AMAZING!Even though it was closing time on a Sunday, she took her time and helped me select the right gift. It wasnt a huge purchase, by your companys standards, but she took her time and made me feel valued as a customer. Top notch, through and through. I now understand what the Tiffany touch means. You have a customer for life in me, thanks to Nina. Thank you!!!

This Tiffanys is fabulous the staff is awesome and my experience both times were awesome!

Lovely experience, ask for Ashley if you ever decide to go in.

Some day I will be able to afford something from here! LOL Beautiful things!

The store is beautiful and staff is amazing they had a product I wanted that had been out of stock at two other locations which made it even better. I would 100% recommend this location.

I looked at Tiffany & Co, Cartier and David Yurman. While the other two offered abrupt stereotypical high brow service when looking to spend almost 20k, Nina S. was the epitome of luxury service. If you are looking at engagement rings or wedding bands, do yourself a favor and book an appointment with her.If you work for Cartier or David Yurman, I would advise you to poach Nina and make her your sales manager. It would be a quality investment to improve your sales service.

Wonderful customer service experience!! From the gentleman/guard at the entrance to our salesman. Love Tiffany & Co when it comes to shopping for gifts for my daughter’s birthday!Just wish they still sold the single shot glass would of been a perfect 21st Birthday gift for her!

Found a very nice gift for my daughters sweet 16!

Everyone at this store is great...Nina is the best! The customer service is stellar.

Large, beautiful store with lots of beautiful items to look at......unfortunately no one can be bothered to show them to you! This was my 4th time in the KOP store and everytime Ive had the exact same experience. Im always greeted as I walk in the door and then once Im in.....nothing. The sales associates are either not paying attention or just standing and staring at you. Ive never been asked if Im looking for something or if they can help me find something. Ive always had to approach someone to ask for help. My first visit to the store, I was looking for a handbag that I saw online and was hoping to see in person. I asked one of the associates if they had any hangbags on display and she didnt even know Tiffany & Co made handbags. It took two associates to figure out if they had any. Then once they found them, she told me they didnt make the one I was looking for. I had to bring it up online to show them, and then was told they didnt have any in the store. During my most recent visit, I wanted to inquire about the same handbag to see if they received any in (it had been over a year since my previous inquiry). I had a hard time locating an employee and finally found 2 young women that were standing and talking in the middle of the store. I assumed they worked there, so went and asked them about the bag. They both just stood and stared at me. I apologized and said Im sorry I thought you worked here....finally the one girl spoke up and said we dont have any and they went back to chatting about their dinner plans.Totally disgusted that a store like this can have such horrible customer service. This store needs better management to train employees and work on greeting & assisting customers.

It was very busy, but very well handled. Great salesman, ordered my earrings and was very happy...

I came here a couple days ago to look for a Valentine’s Day gift for my wife. This was first experience in the store as an consumer. Normally, I would go with my father and just browse as he makes his purchase. As a consumer, I received a completely different customer service than he did. For an example, the sales rep introduced themselves to him. I did not know who was helping me by name. Secondly, they were trying to help my father pick out a good gift for his wife. I did not get the same treatment. The sales rep told me that, “It goes by style not popularity”, when I asked what are you most popular necklaces and bracelets. As a secret shopper, I had the worst experience here compared to NY. The purpose of my visit was to experience customer service(by spending amount in other words you spend big you get better service), attention to detail(I had to return twice for a bracelet that I did not request and given the wrong size despite my request for another size), and overall experience. I hope your store will provide a better customer experience going forward. I wish you the best and let’s do some better coaching managers.

Excellent experience, Candy our sales lady was the best. We love tiffany & Co .

Excellent customer service and attention... Love my necklace ❤

They treat everyone like royalty here!

Everyone was very attentive to me. I loved shopping there.

I tried ordering a pendant to be picked up in-stores. Their current order-online-pickup-in-person method requires; one call to the store to confirm the order and then receiving a call from them afterwards to get your payment information.I was told I would receive a call within 30min to pay for my order....they never called. 7 hours later I called again to follow-up; they apologized, retook my order and said I would get a call in 10 minutes to process my payment as before...they never called. Not even the following day.Not sure whats going on at the KOP location but to forget/ ignore a customer trying to get an item during the holidays....truly surprised and disappointed.

Black people stay away from location. I had a horrible experience and would never return to this location ever. I got treated as if I was invisible I got ignored by staff who preferred to help other people. I will stick the location in Tysons Va. This location is horrible!!!

The service was nice. I felt welcomed and sales assistant helped me to choose between couple items I picked.

My favorite store! Love Audrey Hepburn in Breakfast at Tiffanys

Nice stuff but over price ...

Why are you still not allowing bringing in jewelry to get cleaned...shouldn’t it be part of all the money I spent ?

The Tiffany store at King of Prussia is very nice. They have a huge selection of items including their most recent collections. Youll be able to find rings, pendants, charms, watches, wedding bands, home collections and other accesories.If any of your favourite jewels need maintenance they will also take care of it. All the staff members very professional and charming.We no longer need to go to NYC to find a Tiffany store. This one has become our favourite spot.

Incredibly classy

Beautiful store. Crew is very helpful. One lady is very patient to show all the jewelry we need. Great service. Store doesn’t carry all the items those are online but decent ones are available. Loved our visit.

I went there recently to pick up a NEW piece of jewelry that was being engraved on an early, not busy, Saturday morning, shown directly to the back and waited 40 minutes, NEVER offered to see the piece prior to handing it to me, then given it to me in the “blue bag”, and sending me on my way! Extremely poor service, management and most All of not what I would ever have expected from Tiffany’s! I would’ve expected at least the box it originally came in and perhaps the bag. My final conclusion ... too many other stores that offer better service and a better product so I’ll definitely be, without a doubt, taking my business elsewhere!!

Loved the jewelry

Great customer service! Also, the store is absolutely beautiful!

They were so sweet and helpful

My fiancé and I went to pick out our wedding rings and it was Such an experience with the staff. Very kind and honest. They respected what I actually wanted.

Definitely paying up for the name

Only 2 sales associates in the store and they could not take care of other customers when they’re busy even without any courtesy. We were there looking for an engagement ring. Well, we chose Harry Winston over Tiffany’s for a better service. At least they said hello.

They have great customer service here. About 15 years ago I was discriminated against for my age at a local jewelry store in Marlton New Jersey called Family Jewelers. I went there to get a bracelet for my girlfriend at the time and Family Jewelers insulted me for the budget I said Id like to be around. Even though I ended up spending nearly triple at Tiffany and Co, the staff treated me with respect and educated me on the quality of their jewelry. After dozens of purchases at Tiffany & Co, I can confidently recommend them as a great jewelry brand.

Great place for special occasion gifts. Love how they have a history of what you bought in the past .

Big store with good selection. This was my fourth Tiffanys Ive been to and by far the worse. Walked in and was greeted by a store ambassador who walked me to the case where a particular collection was displayed and told me he will notify an associate to help me. Store wasnt busy at all and nobody ever came after about five minutes of standing at the case. Walked right out of the store. Youre better off getting attention at Piercing Pagoda where it is busy.

Excellent experience everytime I come in. Great customer service:)

I want to this location December 26th due to a product I purchased here breaking on me. I was very upset Nicole and the assistant manager were very helpful, they made me feel at ease. After I left I was very pleased with the outcome. I will be returning. Thanks ladies keep up the good work.

I have met the best sales person at Tiffany & Co in King of Prussia - Beth! Shes so down to earth and has a no pressure sales approach which allows me to feel comfortable making my purchases. Beth and Tiffanys are the best! 🤗😎

Always nice things

The products are beautiful, but the service was lackluster. The staff member who helped us was very polite and pleasant, but we had to go to three different registers before we could check out. Then we had to wait an additional 15 minutes to had her necklace cleaned. Not the level of service I would expect from a place like Tiffany.

First time there, products are worth the price, selection is ok. Attendant was nice.

My favorite store and place to shop. Custom service is always on point. Friendly and alway professional. The door concierges are always pleasant and friendly. Visited last sunday and Ms. Catherine and the concierge made my friend and I felt so welcome in the store.

Very excellent staff. Very beautiful jewelry.

They’re only let one person in at a time and if that person taking one person at a time and if that person be in there for 4 hours that’s how long you have to wait this is really ridiculous

Stopped in sunday before Christmas 2018 the security guard was the nicest most accommodating individual there. Service beyond his responsibilities. Made the visit a 10. Young lady who took care of myself & my daughter was also very nice. I will say I almost walked out after being treated a bit rudely by another employee. Glad I didnt, this is owed 100% to the security guard. We love shopping at tiffanys.

Lov this place the store and the sevice was amazing my wife and I are celebrating our 30th wedding anniversary and we purchased two atlas watches and two atlas rings. Couldnt be more satisfied.

Lovely store ! Excellent serviceMy ring was cleaned in few minutes and I bought another band to match my ring .I was shown lots of options and sizes, they did not hesitate even for a second while helping me and answered all my queriesEveryone was very sweet ☺️It’s always a pleasure to visit this store !!

The staff was extremely helpful and they answered every question I had . I had amazing rep she was full of energy.

Very friendly staff. My business Chemdry by the Millers does cleaning for them. Beautiful merchandise!

Excellent staff! Just the mall itself was a pleasurable and refreshing experience.

Nice friendly atmosphere.

OMGoodness !!!! There Jewelry is Gorgeous

But of course I found the perfect ring for me and a necklace for my anniversary! Thanks Tiffany! Always my fav jeweler!

Sure you can find something

Thank you to Penny for assisting me with this amazing rosary. It is beautiful!

Very well-presented pieces of jewelry. Mark was very helpful, he made my tiffany necklace look new again.

I didnt feel welcomed at all.

I was really surprised on how friendly the sales associate was when I was buying a soft for my wife. I guess I walked in there expecting some elitist attitude, but I was wrong. They were very nice and helpful. Kodos to Tiffanys! And a little shame on me.

Who doesnt love anything wrapped in that famous little blue box? Heres what I adore about the Tiffany & Co. at King of Prussia:•employees give the same courtesy and respect to the customer who is clearly just browsing as the one ready to drop $10k•customer service can polish most jewelry on the spot. And, if they have to ship it out, turnaround time is reasonable. (FYI - this is a complimentary lifetime service for all items Tiffany)•employees make an effort to know their customers, even those who frequent the store for monthly polishing and minimal purchasing•on a good day, they will serve you a mimosa🍾🍾•yoga pants allowed 😁. Tiffany & Co.s location in the new portion of King of Prussia is that of the ultra $$$ luxury stores - diane von furstenberg, and the like. Lululemon, wonderful as she is, not appropriate shopping attire...with Tiffany & Co. being the exception - you dont have to dress to shop.

Great place to window shop, cant afford anything

My boyfriend and I went in, as he was planning to buy me a ring for our anniversary. We had been running errands all morning, and wearing casual athletic wear. Upon walking in, we got stares from the employees- no hello, no how can I help you, just stares. We knew what ring we were planning on getting, I just wanted to try it on so we then had to wait 10 mins before anyone bothered to ask if we wanted help. Finally we got a “oh did you guys need something?” Much to my surprise, the rings are stored in plastic baggies in a box under the cabinet. The employee dumped the box out in front of me and scoured the pile looking for my size. The whole thing was so lackluster- Tiffany is extremely overpriced, and their employees should treat all customers equally, regardless of age or dress. I’m sorry the woman in the Burberry coat was more worthy of your time than I was!

Customer service is second to none.

Who doesnt love a Tiffany little blue box!!! Complimentary cleaning for silver jewelry!

Awesome Experience, great sales help and no pressure!!

Great staff. Helped me find everything I needed.

I was given a bracelet for $370 as a gift and it broke after 3 months, when i went to get it repaired, they asked for $50!!! Never gonna buy again!!Disappointed

Nice service.

Excellent customer service

We did not go to tiffany

I always get my cufflinks from this place with my initials

Love this place!

Top notch!

Katrina was Marvelous

Great stuff

Exceptional service!!

My favorite!!

Sparkly

Ignorant employees