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Seattle Hot Tub Company
11435 120th Ave NE Suite C, Kirkland, WA 98033, United States
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Seattle Hot Tub Company

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Ja
Review №1

Seattle Hot Tub Company is a wonderful company to do business with. We purchased our hot tub there several months ago. It was delivered on time and they took extra care not to damage our shrubbery.Shortly after we had it delivered we decided to move. Again, Seattle Hot Tub company came out and moved our tub to a temporary location and then a couple of months later came and moved it to the new house. All was done professionally and with care to our property.I would recommend this company to anyone wanting a hot tub. They are nice, not pushy, and they follow through.

Te
Review №2

We were unable to take a vacation so decided that it was time for that hot tub that we have been talking about. We just didnt realize what a pleasant buying experience we were in for. We were dealing with a limited space and discussed our needs with Nelson. He was not only exceptionally professional, but he was willing to deliver, and set up the hot tub, within 24 hours. We chose a Celebrity Hot Tub and couldnt be happier. The set up went very smoothly, with Nelson being extremely detailed in explaining everything that we need to know about maintenance etc before he left. We are so happy that we chose Seattle Hot Tub. Total professionalism from beginning to the end. We highly recommend this company for your hot tub needs.Terry T

Je
Review №3

The service was fantastic. Very knowledgeable and helpful.

Pe
Review №4

Bought a hot tub from here after visiting other companies in the area. We were first helped by Steve and then Ryan. Both were very knowledgeable and answered all of our questions. They had the perfect hot tub for us at a very good price. The delivery was fast and Anthony too answered all of our questions during the install. We would highly recommend this company. Great owners, staff and service! We are super happy customers!!!

Ja
Review №5

I was on hot tub info over load! As many stores as we visited, we got not only a different opinion, but a pretty scathing reviews of the other guys. But not at Seattle Hot Tub. We felt we were in great hands and were being told honest and true information. The good and the bad of hot tubs, used and new. In the end, we purchased a new tub from Seattle Hot Tub and we know we got a great tub at a great price from some great people. Thank you Seattle Hot Tub!

Ra
Review №6

We were recently in the market for a new hot tub. We called all of the other sellers and they sold me on the hot tub they wanted me to buy. I called Seattle Hot Tub and talked to Nelson. He listened, educated me and gave me a number of options. After a great conversation, I got exactly the right hot tub for our family. On the day of delivery, Nelson came to our house and gave us the orientation himself! We are first time hot tub owners and we a bit nervous about set up & maintenance...we had a slight issue on day two( user error)...I texted Nelson at 930 at night and he responded right away. He called the next morning and he & Ryan the co-owner solved the problem. We are into week two, use our hot tub every day and couldn’t be happier!

Sa
Review №7

We highly recommend Seattle Hot Tub Company. We had them service our old hot tub for small issues over the past few years and decided to get a new hot tub. They helped a lot with deciding which tub to purchase. The new tub came quickly and the delivery and set up was smooth, including haul away of the old one. It was in the back yard and down a slope but they had no issues! The customer service was great!

Kr
Review №8

Amazing company. Not very cheap not very expensive. Their service and delivery is top notch. Best in Seattle area. Owner comes out for delivery and makes sure customer is happy.

Sa
Review №9

Our hot tub was just delivered and installed! It is exactly what we were looking for and the service was excellent. I highly recommend Seattle Hot Tub Company!

Bo
Review №10

Purchased a Marquis Vector 21 from Nelson, and could not be happier or more impressed with him, the company and the hot tub. Have owned a tub for more than 12 years, and this Vector has the best therapeutic components Ive enjoyed. Nelson and his company are knowledgeable, honest and fair, and just a pleasure to learn from and buy from. Would recommend them if you are buying, thinking about buying, or just want to learn more!

El
Review №11

Outstanding company to work with. Communicative and forthright, Nelson and his team genuinely care about customer satisfaction. I would hands-down buy a hot tub from them again.

Wa
Review №12

The big guy (6 8) will take good care of you. Great service. He will work with you and got some really good deals.

Ni
Review №13

Nelson & Ryan are the real deal. Honest to their word, attentive and overall high quality guys.Their selection, pricing and the experience cannot be beat. I could not be more satisfied with my choice to do business with Seattle Hot Tub Co. I went to 5 other spa places and you could tell it was a bunch of lip service. These guys came highly recommended from my client that had a great experience buying a used spa.They educate you (as much as youd like) and never make you feel dumb for asking questions. They came out to my house to help navigate where the spa would go and the best options to get it there safely (I live on a large hill and have a tall house).I could not be more pleased with my experience.Thank you!

Ka
Review №14

I researched a lot of tubs in our journey to Seattle Hot Tub Co. I called and spoke to Nelson about Marquis Spas. I was happy to learn about the high quality of the tubs and the one of the best warranties in the business. We bought a Marquis Epic and use it everyday. My husband and I have owned a hot tub for the last 20 years. Our new Marquis is by far the best tub weve bought. The hot zones are amazingly powerful for your back, neck, shoulders and feet. We have no regrets. The ordering, delivery and setup, was flawless. A big thank you to Nelson and Seattle Hot Tub!

Re
Review №15

Very good shopping experience at the store.. Dealt with one of the owners Nelson who talked through all the models they had on the floor. After research decided to go with Marquis because of quality and warranty. US made... Nelson then gave us a great price. He arranged all delivery and installation. Complicated backyard location and they pulled it off without a hitch.. We are loving soaking in our Marquis Epic ...

Ra
Review №16

Great service.... They delivered in record time for my party. I wish my neighbors builder found this company before he had to rent some type of crane to move it in the back yard, that a couple of guys from here would have done in a few minutes.

St
Review №17

Outstanding business. Felt comfortable from the day I walked into the store and ordered my spa. Ryan, Nelson and Steve have been fantastic to work with. Very pleased with the spa. I highly recommend to prospective shoppers or if you just need a service call.

Sc
Review №18

I purchased a hot tub from Seattle Hot Tub and everything was great for six months. My tub started having electrical issues that could not be isolated to determine the root cause of the problem. I replaced the main breaker and the GFI breaker, but the problem persisted. Nelson and Ryan replaced my tub with a brand new tub no questions asked. That is the definition of customer service and integrity in my book. I highly recommend Seattle Hot Tub for anyone looking to purchase a new tub.

Aa
Review №19

I haven’t purchased yet but Nelson was super helpful and did his best to teach us what to look for, brands out there, pluses and minuses, and all options available.

De
Review №20

Great guys to work with. Professional, reliable and affordable.Nelson and Ryan know their market. Highly recommend using this company for your next purchase or even if its just maintenance.

Bl
Review №21

Great experience both Ryan and Nelson. Very friendly and knowledgeable. Purchase process easy.

Ma
Review №22

I love my Marquis hottub and after a couple years when the first small part broke (small plastic handle to inline bromine/mineral dispenser) I called and they sent out a replacement part free of charge. They just asked for my address and said its on it way, no charge. In a world of deteriorating service, its nice to run into a business still doing things the right way.On another note, I researched and checked out Jacuzzi, Sundance, and other brands, but decided to go with a Marquis tub from Seattle Hot Tub Co. After almost 3 years or use, Im still very happy with my Marquis hottub and would highly recommend the brand to anyone shopping for spas.

ef
Review №23

The best place, very nice staff, professional, i bought my new hot tub and very happy,

St
Review №24

Amazing service. They totally went out of their way to help me surprise my husband for his birthday. Yay!

Dr
Review №25

Extremely helpful and knowledgeable. Highly recommended.

Information
26 Photos
25 Comments
5 Rating
  • Address:11435 120th Ave NE Suite C, Kirkland, WA 98033, United States
  • Site:http://seattlehottub.com/
  • Phone:+1 425-869-7727
Categories
  • Hot tub store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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