What a great experience! Easy to work with. What a great staff! Couldnt be happier about the purchase and they staff! Aaron was great!

So happy and pleased with oil changes and happy too with my KIA that I bought in 2018, patient people, great service, great people, thanks

I purchased a Jeep Unlimited from here. It was the lowest miles Jeep on the lot out of 11 of them. Purchased it on Thursday, Friday the entire family was headed to a friends in Chicago. About 20 miles north of Lafayette on 65 with the cruise set at 68 the transmission downshifted going up hill and the engine blew up. Called Adams and they immediately sent a flatbed with enough room for everyone. They didn’t even shrug a shoulder and looked for another engine with less miles. They could not find one so they paid for a brand new motor with a 3 year unlimited mile warranty. A few months later the exhaust system failed due in part to the engine failure. They worked with me and we came to an agreement me paying for half since the catalytic converters were at 80% of their life expectancy. In my book this dealership went above and beyond what I expected and I would definitely bring my business back here. The picture with the top on is where the engine blew and it was empty!

Always been honest and upfront. Take my wifes car there for every oil change and tune up...tried another place in kokomo under my wifes suggestion because it was cheaper and did not have a good experience...will not try another place againI wont name any names but I left a review on them as a warning you can see on my profile looking at some of my other reviews. Also I think they offer financial help with repairs you cant afford...ive never tried using it before but ive seen signs around the waiting room for it and if your car is down it may help you get back and forth to work to even be able to PAY for the repairs...havent seen that option in any other places so im sure that could help out alot of people.

Had a great experience here, Ryan Rossi helped me pick out the perfect car! He was very informative and helpful on deciding!

Aaron was great, my wife and I went there 3 times looking and he was always helpful. We finally found the right handicap accessible van. Thanks to all there.

These people are awesome. We were leaving town for NC our check engine lite came on! We stopped in there they had us on the road within 3 hours!! Thank you so much!! 😊

Always great service, friendly staff! Great place to buy a car!

I recently purchased a 2018 BMW Alpina B7 from Adams Auto Group East. I couldn’t be more happier, pleased and satisfied with my experience at this dealership. My sales rep was Amirr and he helped out with everything from start to finish and made the process go so smoothly. I look forward to buying another vehicle from Amirr and Adams auto group in the near future and I highly recommend Adams Auto Group to anybody looking to buy a new vehicle. Their vehicle selection is top notch and the customer service is top notch as well. I’ve had to call back several times to discuss things and I’ve never had 1 issue with getting a call back or my questions answered. I traveled all the way from Illinois just to buy a vehicle from them so the fact I’m willing to go back next time I want a new vehicle should speak volumes of how awesome this place and the customer service is. If you’re interested in buying a new vehicle, ask for Amirr, I promise you won’t be disappointed and he’ll do everything he can to get you into a vehicle of your liking. Thank you Amirr for all the help and I love the new ride!!

Friendly, Fast and Reliable Service

This dealership has a nice selection of vehicles to chose from and mine was wonderfully priced. I highly recommend Ryan Kinney as a salesman! My vehicle needed a manual and he was right on it and got me one. He was kind and very professional. All of the Adams staff I spoke with were great. I would definitely recommend Adams Auto Group for your next vehicle purchase!

Awesome staff, they will take care of anything that your car needs. Transmission technician is the best one in Kokomo in my opinion. The owner Brian Adams and his wife Barb are very friendly and will always put customers first. So go get a oil change, brakes and pads changed, swap motors or get your vehicle detailed to its fullest potential by Randy and Jordan or fully serviced by awesome service Techs. Need a bumper painted and Replaced then John an Chris will take care of your auto body repairs.

Great place for tire service, just ask for Boe.

Adam was a great person to work with he got my family in and out as fast as he could and he was very understanding as well as helpful.....UpdateAfter we had signed they started to give us the run around and never gave us the title to be able to get plates. Never

Aaron Adams was incredibly helpful, courteous, and knowledgeable about accessible vehicles. My mom just bought a newly converted van here two days after our first test drive, and we couldnt be more thrilled. She finally has her freedom again! Thank you so much, Aaron!

Just switched our family car to a minivan. Ryan K. Made the transition nice and simple. Good car. Good value. Good sales team. No haggle pricing. Also have full service shop.

Friendly. Professional service

The sales manager was friendly and informative. Great guy. I believe his name was Brant?

Although we didnt end up buying a vehicle from them. Salesmen Ryan as well as other staff were so friendly and helpful. They were honest and not trying to rip us off which is refreshing to know there are sill kind people out there who arent just looking out for themselves. Lots of good inventory and friendly staff!!

Great people, great place, I love my new truck!! Would definitely recommend Adams Auto Group!! Thanks again

I have nothing but good things to say about Adams auto group. whole staff is friendly and helpful with all questions. also, straightforward with any issues. highly recommend them if you are looking to buy a vehicle!

Ask for Ryan he is very honest and nice young man. He takes time with you very patient and the manager he is very nice and very helpful..

Friendly people. Good service. Fixed right 1st time. Thanks

Purchased my 2008 Town & Country in March 2015. I love my van & feel I paid a fair price according to my research of 4 auto valuation websites. Very glad I bought the service warranty because when I took it to the dealer for a recall repair, they found multiple issues that needed fixed and most all of it was covered by the warranty. If you are buying a used vehicle, get the warranty. We have purchased 4 other used vehicles from Adams with good results.

Always friendly and helpful. Service garage is great and they sell tires too!

Stereotypical car lot salesman nonsense.Edited: Also, very professional response to a bad review.

I took my truck to the service center for front end work they replaced the right side upper and lower ball joint and checked the left side said it was fine .noticed the tire wearing on the inside took it back now the left side is bad and also the right side is bad again after only 15000 miles .warranty was for 12 months or 12000 miles. Service manager was not even willing to work with me on the labor or parts and it had only been 4 weeks after the work was done .I have 2 trucks and a friend was with me going to buy new tires there which was around 800$ and another 800$ for my other truck .but we decided to shop other places because of the fact of the shop manager acted like he was only there to get more money out of me and could care less if I shopped there or not .I will never buy anything from this place again .please dont be a victim of this place shop elsewhere.

We worked with Brandon Crull to test drive and then purchase a Yukon XL. He was very knowledgeable about the vehicle and answered all of our questions. We never felt rushed or pressured. Brandon and the sales manager worked with us on trading in our car and we had a great experience. The financing process was easy and fairly quick. We also appreciated Brandon helping us when we had a small problem with the Yukon a couple days after taking it home. Thank you Brandon and Adams Auto Group for your great customer Service!Greg and Maria Peterson

Live in Ohio and purchased a vehicle. Steve Cook in sales was great to work with and saw everything through including delivery and beyond. I would recommend Adams Automotive to anyone looking to purchase a vehicle

Best experience ever!great customer service the technicians were very attentive and knoweldeable Special thanks to Brad the shuttle driver, for driving us to and from our vehicle

If you need a car this is the place to go!I was very pleased with their service and hospitality! Eric is a great salesman and got me what I needed and wanted in a timely manner! Thank you Eric, Lisa and the whole Adams auto group I am very pleased with your service!

Love the car and upgrades. They have good hospitality, fast and friendly service.

Great People! Very helpful...straight shooters no BS

Chuck, Eddie, and Steve were fabulous! My sales experience was better than ever! I would recommend these guys to anyone!

Bo in the tire center has been great to me over the years. Always looking out for me on quality and price. I highly recommend Adams Auto Group!

Very friendly..GREAT CARS & PRICES

Adams is a great place for auto service. I certainly like getting my oil changed on my car. Great waiting room plus their service is quick and price reasonable.

It was great the salesman name was Steve he was one of the nicest carsaleman I have met did a great job of put us in the right car for our needs please check him out you wont be sorry

Rude customer service will not go back or recommend anyone go there

Very good service. Very fair pricing on repairs. Very satisfied with work they have done for me.

Great selection of used vehicles. Friendly and efficient staff.

I purchased a 2011 Chevrolet Impala. I was very impressed by kindness, and knowledge of the Salesmen, Eric. He made my car buying experience more of an enjoyment than a hassle. I highly recommend this company and service to anyone looking for a vehicle.

Great service department.

I had good experiences with Adams for a couple of years but the last time was disastrous. My daughters car needed transmission work and when we went to pick it up the car wouldnt start and a mechanic had to come out and reattach something to get it started. It shook terribly and they said that would stop after she drove it a while. It didnt and we took the car back only to be told they had done nothing wrong and didnt offer any resolution to the problem. It still shakes and no one can seem to find out why.

Where do I begin? I called and inquired about a 2006 Ford Explorer, was told by Eddie that it was in perfect shape and would not find one nicer! Based upon this I drove 68 miles to inspect the vehicle. When I arrived I immediately noticed body damage on the passenger side rear fender. It had been very poorly repaired. After introducing myself, I expressed my concern over the damage and repair. I still drove the vehicle and proceeded into negotiations! That did not take long as I was told it was recently reduced and the list price was the best they could do! I explained that the list price was to be for a straight vehicle with no body work! Nevertheless, I was sent away with no apology for my wasted trip, or offer to put me in a different vehicle! As I was leaving I suggested to my salesperson Eddie, that before he tell someone to drive 70 miles to look at a perfect vehicle, that he should walk around it first! My suggestion was responded to with F*** YOU! I politely told the Sales Manager of this who did not seem concerned, and then I called the owner who was not available left a message, but he did not return my call! Clearly this sale was very important to Eddie, as he was very disappointed that he was not going to be paid! As I drove over an hour back home, I realized that this dealership must be struggling to become so upset over a lost sale, and truly felt bad for Eddie and the management team! They are clearly desperate to make a sale even if it means wasting a customers time and money! I would steer clear of this low class used car dealership!

I was only there less than an hr. Bought 2 new tires and had the other 2 rotated! Ive always had good service there!

Great staff excellent service and got my new vehicle there I would highly recommend Adams auto for your next car purchase or just to stop and scan over the inventory.... Great selection of great used cars,trucks and SUVs, so stop in and say hey to Eric Buchanan today

I purchased a 2006 Durango. I had a computer problem. They gave me a car to drive while the repairs were being done. I really appreciate their service after the sale!!! Stop by and shop for a new ride! They ROCK!

Ryan Rossi was very friendly and courtious to us, we were able to come to a decision on a vehicle for me. My parents were pleased with the service we received from Adams! We have been very pleased with the vehicles we have purcased from here!

Friendly and courteous. Explained service that was performed.

I have had a horrible experience with Adams Auto. My salesman name was Eddie. I bought an 05 GMC Envoy from them. After I had made my purchase it would not start. It was in the repair shop for two weeks while they tried to figure out what was wrong. Since day one, I noticed that the car was using oil but never could find a leak because it has been blowing through the exhaust. It now has a lifter knock and need a new engine a year later. I still have $10,000 to pay on it. I purchased a warranty with the vehicle and they never told me that it would only cover up to $3000. My husband and I were in the room when I asked the gentleman if the warranty would cover all costs and he told us that it would. They were only wanting to make a sale. They had no intensions of making things right from the beginning. I told them before I bought the car that the rear heat did not work and that it needed to be fixed because I have children that sit in the back. They said that they would fix it and never did. Instead the salesman said just get rid of the kids and you will be fine. What a low blow when a mother of three is looking for dependability.

Very well informed and easy to speak with, have the handy capped people in their hearts

It was good

I just bought a used Jeep Wrangler from Adams. The Sales Associate Kirk treated my mom and I really well. He did not push us into making a decision on the spot like most Sales Associate would, he was very helpful and guided us thru the vehicle buying process smoothly. The Financing manner Steve is also really nice. He explained all of the paper work clearly and throughly. The people at Adams are really friendly and I would definitely recommend this car dealership to my friends and family!

We had a problem and Mr. B Adam FIXED AND IF YOU need a car please go to Adams and please ask for Ryan we love it there..Bishop & Lady Minor appreciate you all..this

I have had two sets of tires put on two vehicles there an an alignment done as Well i am very happy with there service bo an brad will take care of you there

Fantastic group of mechanics! Anytime I have a problem they are there to answer my need! Suggest them to everyone I know!

Patrick sold me my Dodge Caliber, I love it and everyone was friendly and helpful..I bought my Plymouth Neon from Adams in 2013 and it still runs great..Thank you!!

After trading in my perfectly running 2010 Jeep Wrangler, which did have a cracked windshield, I down graded with an 05 Jeep Cherokee. I have taken the jeep back a total of 4 times with problems (ALL WITHIN 30 DAYS OF PURCHASE). The contract I signed with these people stated there were NO ISSUES with the 05 Jeep. Less than 2 hours after leaving, the problems began. The 4th time taking the vehicle back with the same gasket issues, Brant basically called me a liar stating there was no leak. Sam, the guy calling the shots, acted like I asked him to cure cancer when I asked him to have it washed, for some sort of compensation for the time wasted bringing it back to them so many times. I WOULD NOT RECOMMEND THIS DEALERSHIP TO HITLER.The ONLY positive was Eddie, the salesman.

Throughout the purchasing process, my experience was great! My salesman, Patrick, was awesome and incredibly helpful, as was the rest of the staff. However, the problems started the day after I picked up the car. I had the vehicle back there the very next day with coolant pouring out of the engine and the CD player not working. I also mentioned that I was told that my car had Bluetooth, but I couldn’t figure out how to set it up. They fixed the coolant issue (radiator cap wasn’t tightened) and the CD player, but told me that my car did NOT have Bluetooth as I was told it would and I could only get it if I wanted to pay another $2000.After 3 months, they purchased me a device for $35 that still forces me to use my phone to do practically everything and say that they’ve put enough money into my car and they’re unwilling to do anything else.

This was my first experience in buying A vehicle Mr Lopez was extremely helpful and very happy to answer every one of my many questions. He was never pushy and to tell the truth just a great salesman. They were the only ones in town that would give me a chance in financing. Their financing manager did everything in his power to put me in the car that I chose and he was able to at the end of the day which was great. Just a great experience all around there service department IS OUTSTANDING theyve been able to help me with absolutely everything Ive asked them to with my vehicle Ive upgraded a few things of my own with my car and they were able to install aftermarket parts that I brought to them which was just great and very convenient. Everytime I speak to them they are just ready and and willing to help me with everything I need. I will be buying every car I get here in Kokomo from Adams they had a great selection and great financing options. Again just a great experience and thank you again mr. Lopez for everything you did for me!

Easiest car buying experience Ive ever had.

Bought a 2003 Dodge stratus. Haven’t even had it 6 months and I’ve had to have 400 dollars or more in replacements and now may have to get a Cv joint replacement. So many issues running into this car that should of been noticed before being put on the lot. Don’t reccomend getting a car here as the issues and money keeps piling up. Doesn’t help when I am a 21 year old college student with little money.

Lance was very helpful and we appreciate his work

Never had a bad experience in service or sales. It is nice to deal with good Christian values.

100% recommended chuck good person everything very fast and easy. I will be back:)

Kirk was awesome and the price was right. Love our new to us 2013 Dodge Grand Caravan.

Very fine people work there. Ryan, & Aaron Adams helped us.

Bought a vehicle that made a 20 minute drive home and the next morning had a check engine light unrelated to what they told me was wrong. Needless to say a $1000 later it was fixed. Before I proceeded with repairs I was turned down by Eddie Lopez (sales manager) for any assistance with the repairs nor was there any offer to perform the repairs in their service facility at a discounted rate. Keep in mind this is the same manager who tried to work in into the deal for me to being the vehicle there for service. Eddie why would I even consider this after you choose to not stand behind your vehicles? As of this weren’t bad enough I picked up a check a couple of days ago for my trade in’s extended warranty credit and Eddie watched me walk the length of the showroom back to the business office and didn’t even say a word to me while avaidong eye contact the moment I looked at the sales tower. A guilty conscience not only prohibited him from standing behind his vehicles but it also kept him from facing that guilt by attempting to make things right. Long story short avoid this place at all costs. Hoping someone else won’t make the same mistake I did.

Very upfront about cost.didnt do anything until I gave the go ahead..very happy.

No rating told me I needed a Co signer when I make 78k a year just because of my age and it would of been my first finance car...... Went to buttons and got approved with no cosigner......now u tell me if its a good place

Got our Van there!! Also Like Aaron Adams

Good people for car repairs oil change

Beware of the corrosion hidden behind touch up paint. Typical used car dealer.

They wont fix my transmission and kept telling me its in my head well my whole dash lit up and said transmission error get service now. But they come up with a million excuses as to why they wont get it fixed. I will NEVER recommend nor buy another pos vehiclear from them as long as I live.

Absolutely wonderful customer service

Aaron Adams went the extra mile. My wife is going into a powered chair, but was in rehab. Aaron brought a vehicle to her to let her see it. That is customer service.

Friendly, clean, reasonable prices

A very friendly place to go look for a handicapped vehicle,scooter or mortized chair.

Bought a set of tires had them installed took them less than an hour about 35 minutes

Used cars, trailers, mini campers, handicap conversions. Other misc.

Aaron was very helpful

They are very helpful

Very professional staff!

This place is terrible

Great help

Kinda pushy