I have wanted a palapa for years & finally got one built. The result is an unanticipated delight, far exceeding my expectations. It is beautiful, exotic, cozy & fun - and it makes me so happy sitting under it. Thank you, Josh, for your outstanding customer service. Please let your workers know how much I appreciated their work ethic & honesty as well.
These guys are over the top! Outstanding design, work and outcome!! The workers are the best, no mess left behind and extremely courteous. I now have the most beautiful view of the sunset every single night for the rest of my life. Thanks Paradise Palapas. Until the next project.....Farewell!!
They were on time and did a great job. Everyone that visits us is in aw of the palapas. Ours is 12x21 and looks small but once you come under it, feels huge!!!Josh was our rep and he did an incredible job. I love the attention to detail. They got a permit and completed on-time. There was no mess left behind.Good job Guys!!!
My husband and I recently purchased a wine barrel coffee table from Paradise Palapas. I brought a picture of an idea I had and yesterday I picked up a beautiful piece of furniture, more amazing than I could have hoped for! These guys are so talented and their prices are extremely reasonable.
We hired Josh and his crew to build a Palapa. They did this and so much more. Whatever we asked them to do, the answer was always yes! Quality work! Reasonable prices. Great people. No surprises! Would highly recommend Paradise Palapas!
I have one home in Sugar land and one in the Galveston area. Paradise Palapas transformed both stale backyards into my home away from home. It is 5oclock somewhere all of the time now! I recently had them stamp my concrete driveway and back patio. What a difference and amazing job. Thank you guys!
We just had a palpa built by paradise. They came out to give us an estimate and give us a design that was able to keep us from having a post directly in front of the beach entrance on our pool. They were able to build a 40 X 14 palapa in less than 3 days. The finished product looks awesome. It really accents the pool and now our backyard looks like a resort. We were very happy with the whole experience. I would definitely recommend them. Drew and Josh did a great job and gave us some real good ideas. The crew that did the work were very professional.
After a recommendation from a friend, I decided to have Paradise Palapas create my backyard oasis. I had them do a large round tiki hut, and a full outdoor kitchen next to my pool. It turned out amazing! paradise every weekend from now on. Thanks guys!
I cant begin to say enough wonderful things about Paradise Palapas. Josh, you have got some awesome workers. Each crew that came out conducted themselves so professionally. The workers where so nice and extremely efficient. The entire job was completed in three days. I watched these guys work and I only wish I was able to hire such dedicated, motivated and skilled employees. Our Palapa is our slice of the Caribbean. You surpassed our expectations! I will most certainly recommend you to anyone wanting to add a Paradise to their home.You said I would be amazed and you are correct ! We LOVE IT!!!!Thanks to you and all your guys !PS: thanks to your crew who took the time out to test my daughters physics project by dropping it from the top of the Palapa...Again, proving the above and beyond work that was done !!!! She got an A !!!!
Josh and his team at Paradise Palapas made big promises, and believe me they delivered! We are absolutely thrilled with our new palapa! They started earlier and finished earlier than expected and that is not a small thing when dealing with home improvements/construction. Their work is top quality and they were extremely professional at all times. If you are considering a palapa for your paradise at home, using Josh and his team is an absolute must! We absolutely LOVE our new backyard paradise!!!!
Do not conduct business with these crooks, their word is garbage and so is their work. Thieves
The guys at Paradise Palapas are awesome! They built our palapa at our new house last summer and did a great job. They started when they said they would and finished when they said they would. They do good quality work and are honest guys. Thanks for our Palapa and bar, Josh! It makes for a perfect backyard BBQ.
They took our non refundable deposit and then after having to chase them down, calling over 24 times with no answer and no return calls, we drove to La Marque to see if they were still in business. Someone was there and when she called, they answered! Then promises made to pour the concrete, then Sam Jeffords told me he was broke when I asked for a refund then told me the deposit was non refundable and to stand in line for my money. That is stealing in my book! Then had the nerve to text me and said Thank you for helping us slide into bankruptcy . Thieves, Sam Jeffords and his sons......
I would give this company zero stars if I could. Do not do business with Paradise Palapas or Paradise Outdoors. The company changes their name, but they are the palapa company located off of I-45 in La Marque. This is not an honest company and they do not stand by their work. Thomas, with Paradise Palapas donated a $2000 gift card for a silent auction to a PTO at a nearby elementary school. I was the silent auction winner of the gift card. I visited the business and met with Thomas who allowed me to upgrade my purchase to a $5000 palapa with a $2000 credit towards it since I had the gift card. Thomas was scheduled to come out to look at our backyard, but he never showed up. No calls, no emails, no follow-up. He ignored my calls so I had to send him a facebook message. He did respond at one point and apologized for the missed appointment. We rescheduled, but he again never answered my calls. I sent messages again through Facebook, but he ignored those. I ended up calling him from an anonymous number and he FINALLY answered. He informed me that he no longer works at that company so my gift card could not be honored. He told me to try and call the number listed on the website, but that number only goes straight to voicemail. I was under the impression from my initial visit that Thomas was the owner of the company, but he now acts like he isnt the owner. I looked up the company and noticed over the years they have had several tax liens against their business from the state of Texas so that tells me what kind of individuals they are. I think it is really bad that they would do this to a PTO organization and an elementary school, money that should be used for children.Galveston County records show the company was established in November of 2011 under the owner name of Samuel Jeffords III.Thomas Jeffords was the individual I spoke with.The BBB online shows the company was established in November 2012 under the owner name of Mr. Josh David Jeffords. In looking at Galveston County records, Joshua Jeffords and Samuel Jeffords have opened and closed several businesses over the years (Clear Choice Contractors and The Cedar Connection). The Galveston County database also shows that many of these individuals have also had child support liens and federal tax liens against them. Just another reason to be concerned with doing any business with these individuals.
We are extremely pleased with the finished results of having our palapa installed in our outdoor entertainment area. Josh, of Paradise Palapas, was very helpful in every way. Because of our location in north Texas, most palapa companies were either unwilling to travel to our area or wanted an extreme add charge for coming here. Josh makes frequent trips to our area, so was able to view our needs, make his measurements and give us an estimate right away. He was able to work us in while doing another job in our area. Unlike many palapa companies, Paradise uses cedar posts and gables instead of pine. They completed our job is less than two days and it looks perfect. The work crews are good at what they do, efficient, polite and clean up the area when completed. I would recommend Josh and Paradise Palapas to my friends & family.
Paradise Palapas Team that showed up at Bridge City Texas, showed a high level of skills in building my palapas and communication of what we wanted. We have a lot going into the palapas ! They showed interest in the final product. When LaLa came to finish it out it just got better, he showed the same interest and skill to finish it out. I am glad I went with Paradise Palapas and well satisfied.
Clowns run this business, Josh is a crook and extremely dishonest. Beware