Was able to take care of everything at one place in one day. Tires, replace lugs, alignment, new radiator. Totally happy. Great people, great service, Thank you
Great service! Took my car in for an oil change and they quoted me two hours. Not their fault I was in a rush, but I mentioned I might have to come back. They prioritized me and got me out in 45 minutes! Extremely friendly and professional. They didnt try to upsell me anything, but did give me helpful notes to keep on mind for upcoming service needs. I will use them again for sure.
So grateful for this shop! Alex helped me and was super nice, understanding, and honest. I was stressed when I came in after getting a flat and not having a spare, but was relieved to know the cost of new tires was something I could afford and they did it pretty fast! Thank you Alex!
Carlos and Richie and his staff were excellent service was fast will be back and recommend great deal on tires great job
Set up a quote over the phone to have my tires changed. When I got to the location I was met with unprofessional behavior. I was not told how long it was estimated to be finished, other than it will take as long as it needs to. Well call you when its done. They took my keys without verifying any of the information the quote was set for was correct, nor did they verify the make and model of the car. I had to ask for a printout of the quoted work to be done. I had gotten a call 30 minutes before the shop closed, that the work was finished. 15 minutes later, I had gotten a call that they were going to hold my car over the weekend. Not once had Carlos the salesman explained any of this information beforehand.Overall, unimpressed by the lack of professionalism, friendliness, and lack of key information given. If there is any warranty work to be done, I will return, but not for any further business from myself nor household.
Carlos and Richie and his staff are excellent service fast and knowledgeable will return and recommend
Great service and honest! Great prices on tires.
Really great customer service. Felt very taken care of!
Very honest, fair and reasonable. And fast. Kept me informed every step of the way and saved me money by being honest about unneeded products that another shop was trying to sell me. My car rides noticeably much smoother with new tires and an alignment. Great shop. I will be back.
I’ve been getting my car serviced here since 2018. I can always count on highly qualified professionals to estimate, diagnose and servicing my vehicles. One key quality for me to return to service center is honesty, that’s why I keep coming back. Keep up the great work guys!!!
Came in with a nail I. The tire, they were not able to patch, but did exchange the tire with a new one at a fair price. They gave me a time it would be done and they were true to their word.
Professional and knowledgeable. First time here, and I was able to get what I needed with a great evaluation of the situation. I didnt have a lot of information going in, but Cesar jumped right into it to make sure I was taken care of. Everything was handled very efficiently. I definitely feel the difference driving my car. Its always great to have high quality, local places of business for services like this. Excellent experience!
The service I received during every visit to this location has been exceptional! I will be coming back for all my automotive needs. Thank you Cezar for always explaining everything very clearly to me and making me comfortable knowing my vehicles are taken care of. You are the best.RespectfullyJ Beckett
Went in for new tires. The guys seemed less than happy to see me. He looked at my car and gave me a good price for tires. As he is writing me up he takes a call from the Padres and is trying to figure out how to get his tickets fir the game, then his employee came in to ask a question. He kept on taking to the Padres ticket person and ignored me and his employee for about 5 minutes. I peeked at him from around the counter and he saw me and put the Padre guy on hold, talked to his employee and then finally got around to me. Over two hours went buy and my car still sat. I offered to make an appointment and come back. He asked to give him 30 minutes to get it done and I obliged. 45 minutes later my car was up on the rack with no wheels and nobody around it. I went up to the counter and told him I really needed to be somewhere which is why I offered to come back. He apologized and gave me a discount which I appreciated but a lot of things could have been done better.
The service was good. However, when I picked up my car the receipt was wrong it said front brakes but, they replaced my back brakes. I called to clear it up, they assured me that they fixed the back brakes. They said that they would send me a new receipt. They sent me a blank receipt. Now Im left wondering if the back pads were cheaper and thats why the didnt send a new receipt? I was on hold the first time 7 minutes and 47 seconds. So Im not going to do it again.Customer service is important. They called me twice to comeget my car in a 20 minute period. So...
I highly recommend this place. They are very knowledgeable and honest and don’t overcharge you for things you don’t need. The manager Alex and allHis staff are amazing!! Anytime I have a problem with my car they are always really helpful and will educate me on what I need and why I need it.
Very friendly staff, professional and helpful I will be coming back and recommending them to family and friends
Super fast service for short notice on trailer tires. Very Happy, Carlos does the job to make you happy.
Quick service and friendly staff. I’ve been an Evan’s Tire customer for years and never been let down.
Ive been taking my cars to Evans for 20+ years. Theyre friendly professionals every time I come in. Give me a quote up front and if the price/services change they will talk to me before doing anything different from the quote. No complaints, theyre good people.
Came in for a front wheel alignment Was greeted by Cesar I didn’t have a appointment scheduled he didn’t push me away I was shocked that he said he would work with me left my vehicle within 2 hours Cesar calls to let me know my vehicle was ready great to see that theres still shops that are willing to work with customers .what a great memorable experience with Cesar and his team at Evans tire. Thanks again
Went there 1st thing in the morning to get tires. Alex was very helpful and informative with pricing and questions I had. I was there for a total of an hour and twenty minutes and on my way to continue the rest of my day. Alex and staff made my experience there very pleasant and easy and I will recommend them to everyone I know.
The price is unbelievable and the people that work here were very helpful and didn’t mind answering questions.
Awesome service! Right on point. I take all my vehicles there and it’s always the same great service!
Quick service with best prices on the market, I love the fact that they don’t try to convince to buy expensive stuff.
I had an excellent experience at Evans tire. Cesar was super friendly and helped me pick out the tires that were right for me. I liked that they were upfront about the wait time, and finished right when they said they would. My car is driving so smoothly now. Thanks so much, guys!
I came in for a nail in my tires, and Evan did my check points on car and notice I needed brakes. Very happy with their service and commitment
Good service. Didnt push in sales approach. which was appreciated. Happy with the overall experience.
Dont bring your vehicle to this location they make you wait 3hrs. To fix a screw in your tire turns out it was only a 1/2 long and wasnt leaking i will never come here again
Ceasar was a great help thank you, Alex also assisted me with information. Great service
Cesar was great. Great customer service skills. I had an issue with a tire I bought from another evans tires and they were too busy to help out. I came to this location and Cesar made it a much more enjoyable experience.. Carlos was able to identify the problem quick and fix the issue.. thank you
Told me it would be 2-3 hours. I came back almost three hours later and they hadnt started on my car. They didnt call me to tell me they were going to be late or that they didnt have my tires which they said they did before I came in. I had my 3 year old daughter so that was a long wait for her. They compensated by giving me an upgrade on the tires at no charge.
Good customer service!!! Keep up the good work.
Brought my Chevy equinox 2006 into Evans for a alignment this morning and they did an excellent job the car drives very smoothly and look forward to the next time I need service from Evans
Cesar was very helpful, they identified the issue with my car, and charged me for the needed labor and parts. Feel very confident in taking my car to this location, the 30 min drive is worth it.
FLAT TIRE- Really bad attitude of a Hispanic looking guy. He wouldn’t even let me speak or finish a sentence, he was rude and said there was no way they could fix it, that they were closing in 45 minutes and to move my car off his way 😳. That they were too busy. It was mainly the rude way he spoke from the very beginning. I did not get his name but can easily recognize him. Wow, he was having a rough day but … oh well, so dissapointed
They were very nice and prompt. A very reasonable price. I couldnt of asked for.better. thanks guys see ya next time..
I made arrangements to have new tires installed on my 1965 Chevy truck the day before. The man on the phone named Jason was very helpful. He took my information then gave me a reference number to use at the location. I informed him that the earliest I could arrive was 3:30 PM. He said that shouldnt be a problem but be prepared for it to take up to two hours, possibly more, if the store was extremely busy. When I arrived at the La Mesa location the next afternoon parking lot was FULL! I parked as far out of the way as possible and went in to talk to the gentleman behind the counter. He was alone, dealing with the phones, the technicians, and now me with my old truck. He asked if I was dropping it off and I said I would wait for it as thenold truck is a 3 speed on the column stick shift and the truck will give you a world of trouble if you dont know how to start it. It took some time but once they had a bay open they asked me to pull it in (no suprise). The had it up and out in 30 minutes once they had somewhere for it to go. The staff was courteous and did an excellent job for myself and the customers I saw. I will be back next time I need tires.
Best price I found out of 3 different tire shops. When I got my quote they offered me an appointment in which I accepted. My appointment was at 11am on a Saturday but my car wasn’t pulled into the garage until 12pm (I know this bc the Bluetooth automatically connects to my phone) and I wasn’t out of the shop until after 1pm. I am in total understanding that they were busy, but what I don’t understand is why they offer appointments if they don’t abide by the agreement of timely service. Other wise they were nice, but didn’t acknowledge that I waited very long for an appointment. Hence the 3 stars bc I feel very in the middle about the experience.
This was my 3rd or 4th time at this store, after having gone to 3 other locations throughout the years. C. Hernández is outstanding at his job. Very professional and great communicator. I had less than ideal experiences at other locations in the past. I will continue to return to this location because of Mr. Hernández great service and attention to detail.
The manager and staff was very professional an reasonable. They got me in an out quickly. I highly recommend this place. This will definitely be my go-to for auto needs.
Excellent service! In & out in less than an hour. Great tires, nice looking, smooth ride & very quiet ride. Great $$ too!! Very pleased.
I purchased 4 Goodyear Eagle tires for my Audi TT about 6 months ago at Evans Tire, La Mesa. Free tire rotations are such a great benefit. I just brought my car in for an oil change, so I got the tires rotated at the same time. I’m ready for summer now!
Great customer service. Very attentive to detail. Highly recommended!!!
Everyone working there had a great attitude and was nice to work with. I got my tires and oil changed and pick my car up the same day. Should definitely recommend the La Mesa Evens Tires!
I took my car in for the tire to be repaired and Cesar was awesome! He took care of the problem in no time and I left there with piece of mind and a new safe tire! Thank you Cesar for the excellent customer service! Will definitely refer my friends.
Got an oil change and rotation of tires in 1 hour !! ( Wed...11:30-12:30 !!)I was told a 2 hour wait.I was pleasantly surprised.
I had a screw in my tire but needed to get new tires anyways. I called a few places that gave me the “friendly” (cheapest) prices and I ended up with 75k mile rated tires for less! Highly recommended!!
Really great service. Found and fixed the problem right away. Caeser is a cool dude. He helped me out big time. 🤝
Store #22 Grossmont Center.Counter gut threw an attitude because I asked to have my torsion bars adjusted to correct ride level. After hearing this, I told him hes just lost a customer, and he said thats fine. Sure glad hes not an employee of mine ! Are you listening Evans Tire ?
The people here are rude, dont wear masks, and tried to over charge my wife by over $100.Alex was the rude person. He ignored my wife when she came in and continued his personal call about his birthday and how many people were going to the vineyard. And yes Alex we speak spanish too. Then he didnt want to give us a copy of the estimate until I asked for one.Tells us at 4:10 pm to be back before 5pm because they close at 5. We show up at 4:45 and waited until 5:15. Not that bad but still.Then tries to over charge my wife $374.11 for four tires that we were told $262.26. I caught it and he said it was the computer. Really?On top of the fact she made an online appointment and they had no record of it but she had the confirmation.Last time going there.
Straight to the point. Friendly. Good communication. In and out quickly
I came in for an oil change but received a little more service than I was expecting. Cesar was genuinely helpful throughout my visit. Im so glad they have a checklist to help them inspect the vehicles, they found a loose bolt which made sense from my car feeling shakey. Cesar went over everything that my car needed and suggested what was priority, so I didnt feel any pressure to go any deeper into my pockets. Sometimes going anywhere for a car service, we worry about being told about so many other issues we may need, other than what we come in for but this was definitely not the case. So, thank you Cesar and the team that helped with my car! Good help is hard to find but I found it here.
I came in because my tire service light was on. I knew 1 tire needed repair. I ended up needing 2 tires. The Staff were very professional & efficient. They gave me the information & let me make the choice. I would recommend to others & will continue to use my self. Great service 😊
Great service, took care of the issue quickly.
Evans tires was clean, plenty of social distancing and a good place to relax inside. They did what I asked, didnt try to upsell me, and got me a great deal on tires. Great service, nice people. Good experience. Thank you!
Awesome store in LA MesaGreat servicePurchased Four new tires for one of our vehiclesSales staff very knowledgeableThanks for the great work
This is the only Evans I go to! They beat discount tire by 180$ on a set of tires. Great customer service!
Evans Tires always gets the job done. Great service, great pricing.
Always been honest and helpful even when they could have sold me. Super respectful and willing to help. Highly recommend this place.
Good service and pricing. All in all happy.On way home chucked a wieght no biggie have them re-balance in a day or2.. and thanks to GRANT in phone room for setting it up. If I can i owe you some lunch sometime! Thanks brother!
I went in for a standard tire rotation, tire balancing and oil change. I purchased my tires form Evans some time ago. The service as Evans is always good and I have never had an issue with them, which is why I continue to return for their service. It can usually take a couple of hours since theyre pretty busy on the weekends.
Great experience Cesar was the man. Helped me with everything I asked. Everything I wanted. Worked great with me. Helped me make sure I’m getting what I wanted. I Will be back with these guys any time needed.
Took my RV in. Purchased 6 tires. Fast, friendly, knowledgeable and great price on service! Thank you Evans Tire staff for a great experience!
I unexpectedly had a problem with one of my back tires and decided to stop by here. When I first arrived around 10:30 I was the only one in line. I had to leave my car and said they would do their free check by 3 or 4 that same day. I decided to do so while a little disappointed that it was going to take that long. By the time o left 15 minutes later there were 5 people behind me. The guy in the front desk called me at 11:30 to say I need a new tire and by 12 30 my car was ready. The guy under promised and over delivered,lol! I was so happy! Mind you, I am also in the service industry and this guy they had in the front was answering calls, on hold with their back office, and all the while helping people in the store. And he did it all with a smile and was knowledgeable throughout my entire interactions with him. It was excellent service! I may even do my oil change with them even though they are more expensive just because of the great service I received. Thank again!!
Ordered 2 sets of tires over the phone. Tires arrived on time and were installed promptly on 2 cars. Alignments were also done.The employees were honest and answered all of my questions. I had a very good experience.
Always a great visit with Evan’s tires . Excellent customer service and car care
This is a great place, quick, efficient, and professional!
Alex at the La Mesa store is the best! He provided us great customer service. He knows his business! Thank you again Alex!
Caesar was great! Prices were eh. Feels better but now Im feeling something a bit different smh, goodness!
I go to Evans Tires all the time for all my tire needs. Fast and friendly service and that’s good. Real good.
Cesar helped me out he was very friendly and efficient. The service was done very quickly with no hassle highly recommend
Fast, friendly and affordable. I was dreading getting my tires changed, mostly because who ever has the money to do that? Ha. I had a great tire experience here, they had an awesome “buy two get to free” sale going on. And my car was done much faster than I expected. Thank you!
Great speedy service! I needed a tire replaced. They gave me pricing options and I was in and out in less than a half hour. 10/10 would recommend.
Very friendly and knowledgeable staff! Great deals!!
When I walked in Caesar was dealing with a customer on the phone who I could hear because she was yelling so loudly... he was the epitome of grace and poise.. Caesar, Tommy, Mike and Christian did an incredible job. I would highly recommend this spot. Caesar remembered me from almost a year ago because of my other car on record. I was very impressed by this. Extraordinarily personable... great service. Fantastic pricing and full service work. Can’t lift these guys up enough...
Great job thanks Evan tires again
Great service at the grossmont location! Everything was clearly explained and the tires were upgraded and price matched at what the estimate was originally for.
These guys are always there for me. Fast, courteous, friendly, and respectful, they get it done. I would especially like to thank Alex?
Great service!!!!! Will definitely go back😁
I did my shopping at several Tire shops, Costco & the dealership. Evans Tires was by far the cheapest with additional tire services such as free rotation & alignment ON SITE! They also had my Yokohama’s in stock! Alex & Cesar were very knowledgeable about tires & proper follow-up care. I will definitely return & I highly recommend!
I was a little disappointed about the timely service, great prices for tires was to get the alignment done and did not happen.
Greet customer service over the phone with Jason. Caesar was very kind at pickup.
The replacement of my tires took 2 hours longer then scheduled. And the guy in charge was rather unpleasant. He made me feel like he was doing me a favor the entire time I worked with him. It was just an uncomfortable experience. Ill probably not go to Evans Tires anymore or Ill go to a different location.
Amazing experience! From the start, Caesar and Evans Tires staff were friendly, very informative and walked me through the challenges I had with my car. Throughout the process the team consistently updated the status of the car and saved me a significant amount of money. I will use Evans Tires for the rest of my life and recommend this location for anybody!Tim
I arrived at 8 am for one new tire. I was told it was going to be 1 hour and half. I didnt leave until 1130.
Good and fast service. They upgraded my tires due to a system error. They went above and beyond!
Jackson Drive, La Mesa never lets me down.
Great friendly service. My car was finished before the estimated time. Thank You.
Great pricing, friendly staff and extremely efficient service even on a Saturday! Thanks so much, I’ll definitely be back for future tire needs!
Great customer service! I always get help from Caesar and he takes the time to explain what my car needs/what I can hold off on depending on my budget. Thank you!!
We always bring our vehicles to Evan’s and appreciate your great, fast and friendly service!You made me happy once again!Thanks!
I arrived at opening and was out in 30 short minutes. Thanks Evans!
They were very efficient in shop and very patient with my own technical difficulties upon paying!
Great friendly service .
Waited an hour for a rotation & balance with appointment . . . this wasnt too bad. La Mesa store did a side to side rotation (tires remained on same axle) instead of the cross rotation I asked for. They insisted a side to side rotation is the cross rotation I asked for and Id have to wait in line another 90 minutes for them to fix the rotation because they did what I asked for. They also didnt balance one tire as I requested (left on wrong weights). They were willing to fix the balancing error right away but again insisted I would have to wait in line to have the rotation changed. I couldnt wait another 90 minutes so I told them Id come back. Went home and looked up rotation patterns to make sure I didnt make a mistake in my request. No other tire source illustrates a cross rotation would leave the tires on the same axle like a side to side rotation does. I have no idea how they could be so poorly trained to not know the difference between a cross rotation and side to side rotation. Next time Ill bring them a picture. I really regret using Evans Tires. Discount Tire is so much more competent.
This location was able to take my car in for brake service, no appointment needed. Gave realistic wait times, called to inform me my car was ready and when I picked up my car gave me “aftercare” instructions and what to expect. Very kind staff and great service. Can’t beat price either! Will continue to come to this Evans tire in the future.
Each time I show up. You guys are quick and efficient. Thanks for being there.
They were really professional, I called at like 7:30am because I needed to geta nail out of tire and repair it, I and asked a couple of questions, they told me I was due for my oil change and they could do the tire repaire for FREE! Its right across the street from where I work, so I run it over there and then he says, the oil change went up from $60 and some change to $80 and change, but he would give me a 15% discount. It was a decent deal and I trust them with my vehicle. And to make things even better they had it done in an hour! Get service, exceptional service and a great price! Thanks Evans Tires! LaVerne.
These guys are amazing and fast. They are straightforward with what you need and even show you and give you a choice before doing work. Will definitely be back.