Eddy was such a kind and helpful guy. Very thankful for him and his generosity! I came in after noticing a gash in my tire right before embarking on a cross country drive. He went above and beyond to help us out in a jam. He inspected the tire, determined it to be only cosmetic - but he didnt stop there. He ended up filling all our tires, topping us up on coolant, changed a brake light bulb, and reset my check oil light (last people who changed my oil failed to do this). Highly recommend this place. Good people and services. Thank you Eddy!!

Great customer sevice. Josh was very detailed with keeping me informed on the status/ issues with my car. Would definitely recommend getting serviced here. Keep up the great work!

Eddies crew did an excellent job . Inspected my pads and rotors.gave me a couple recommendations I appreciate. Thank you Big O.job well done

Eddie is absolutely wonderful! All you women worried about being taken advantage of by car repair shops...LISTEN...I was treated with respect and was given over and above service!!! Go to Eddie at Big O and worry not! Thank you so much to Eddie and Big O!!!!

Always a great experience. Been using Eddie for over 20 years.

The guys working here hooked me up big time with a last second tire repair before a long drive. Great customer service and friendly attitude. Highly recommend!

Amazing customer service towards my bf and I with our car. We were worried about our ball joint being out in our car and they told us the truth that everything was perfectly fine just our struts! They were all nice!

Great service, honest and friendly staff. I had a flat repair and oil change done in less than an hour for an unbeatable price!

Big O today Had a U joint and a wheel bearing replaced1 wheel bearing$900 and 5 hours laterWhat a deal

Eddie is the man! This place is great they do more than just tires!

Good service great people

Went into the shop for some quality tires, and got more than I expected! I had spoken to the manager, Eddy, on the phone, prior to arrival and he assured me he had what I wanted for my 2010 challenger.as it turned out, I had given him incorrect info on tire size, and he never missed a beat. He not only had the tires anyway, but cut me an awesome price, and had me out the door in no time! Thank you, and your guys for hooking me up! I will be back, and I advise any and everyone to go see Eddy and his crew for your tire needs; he is truly a professional, and you can have complete faith in his integrity and know-how. 5 stars, all day long!!

I was very pleased with the service that I received at Big O Tires in La Mesa I received tires and an alignment in the morning I was in and out quickly the staff was very friendly very helpful.

I LOVE these guys! I am a total psycho when it comes to my cars... extremely hard to please.... and I totally trust Eddie and his crew here at Big O with all my metal babies. I give them 10 GOLD stars!

I have used them several times and always a great experience Eddie is very knowledgeable and takes care of everything you need

Great service m.r Eddie

They fast and did a great job going back for more work

I just called to get a quote on an alignment and they tried selling me on something my vehicle didnt even require, the service advisor tried to say oh let me double check so he basically tried rob me before knowing any the facts.

Received great service from Eddy and Josh today. Josh went above and beyond on my 100K mile service for my Honda CRV. While I was in the waiting room I also witnessed how they treated other customers. I really appreciate the help today, especially the service received by Josh. I will be back for any other needs I have for my vehicle.

Great place. Very honest. I take all my vehicles here, for maintenance and any work that needs to be done. They do all types of repairs too. I have sent no less than 30 other people here and they have all had a great experience. The owner Eddie is an awesome guy!

Friendly and comfortable environment for auto service. Prices are very reasonable. The actual service on my vehicle was professional and most timely I have ever experienced. Work would have taken three times longer somewhere else. Highly recommend for not just tires - all vehicle maintenance.Thank you,FR

Quick and professional service. Josh and Eddie assisted me. Both very professional. I recommend to anybody looking for quality and professional service.

Best all around shop in San Diego. Friendly, professional and great prices.

Eddy was very friendly and professional! The work was done in a very reasonable time and I was asked if I wanted the tires shined by the technician. The cost was very competitive and the tires are very good quality. I will definitely return to buy tires at Big O. I had an excellent buying experience! The new tires made a huge difference in the ride and handling of my van!

Eddie is amazing. Honest mechanic! Definitely take your cars here for your needs!!

Weve been taking our cars here for years and they are always happy to answer any questions. Theyve checked them and patched (no plugging here) them no cost. We love these guys. Dropped my wifes car off for an oil change and rotate the tires and it was done quickly.

No nonsense, straight forward honest business and always willing to help as well as meet or beat competitive pricing. Not sure about all the Big O, but the La Mesa location is a neighborhood friendly business wanting to take care of your tire, brake, and alignment needs plus!!!

Great service.eddy was very helpfull.

I came in with a coupon and a Nissan Frontier in need of an alignment. The store was having phone troubles that day and the address on the coupon was one number off. Eddy and the crew were working hard and they got my truck handled quickly at a good price. The coffee wasn’t bad either.

Eddy is honest, knowledgeable, and friendly. I recommend him to everyone who needs work done. Always competetive pricing to top it all off!

Great customer service! Nick was very kind.

Great place. They do kore than just tires, they do everything! They took care of me quick and easy, my first time there was a walkin and they took care of me right away but theyre busy so calling ahead is probably wise. Got tires for both my cars and alignment done.

Eddy quotes my wife ~$580 verbally and charges $675 for a 30k service. Doesnt even have the courtesy to tell you the price has gone up, just swiped the credit card and figure it out yourself. Invoice states miscellaneous parts not listed for an extra $100. Wont be returning. Filing a complaint with corporate but as the work order doesnt have a price estimate, were probably screwed.Buyer beware.

I like Big O products and services so when looking to service my daughters car, I promptly sought out a location in San Diego. There are only a few so I choose the La Mesa location. Im glad I did. They were prompt and friendly. They had my vehicle in and out in a fair amount of time. They seem to have a good following because while I was there, a long time customer brought the employees fresh snacks and treats. Im happy with the service of my vehicle and will use La Mesa Big O the next service.

Eddie and Josh at Big O tires have been very helpful and prompt at providing excellent service! I would recommend anyone come and schedule an appointment if you have an issue with your car. These guys will take great care of you and their technicians are second to none!

My car has been shaking when I drive at a higher speed. I figured it was my alignment, but I am far from a car expert. I called around to many places trying to find the most welcoming, decent price place, that wouldn’t take advantage of my young voice/appearance. My mom ended up suggesting this place to me due to online research, and I am happy to say it was a great experience! They carfeully explained the reason my car is most likely shaking and advised what I would need, alignment & tire balance. Eddy is who I spoke to & he gave me the best deal I couldn’t refuse. He was very nice and patient with me asking questions. He was able to get me an appointment the very next day & was that much more welcoming in person. Definitely will be going back :) thank you for your help & service, my car is running great!

I made an appointment for 12:30, and preordered the tires. I showed up at 12:31 and the tire installer was waiting for me to start the process. The owner was waiting inside with the paper work to finalize and that was that. The whole process took less than hour for four tires mounted and installed. The waiting room was clean and the staff was personable and engaging.

I bought hard-to-find tires for my 1966 Mustang a while ago and more recently for my Ford F-150. Ed at Big-O was great to deal with, honest and informative. He spent the time and helped me get the best deal, best tires and the best price for my needs. He cares. Its nice to find a shop you can trust.

Eddy is a great guy that does great work, period. I’m a new customer as of the last few months. I take my 2012 Mazda 2 and my gf’s newer 2018 Jeep Renegade to Big O’s. They are so much nicer and more fair priced than any other mechanics in San Diego. Do yourself a favor and take your vehicle to Eddy, for your automobile service and inquiries.

As always Eddie and his team take great care of our cars. But more importantly he takes care of my family and our safety.

This store to me should be the model store of the USA! The customer service is out of this world. I felt like I was a family member there. My truck was taken into the bay in less then five minutes, in about 15 min I had Ed sitting next to me explaining the overall condition of my truck and very shortly later I was on the road. I am a Landscape Contractor and time is money. Its very much appreciated to get in and out of my trucks service and back on the road quickly. This store is second to none and its your loss if you do not use this Big O Tire location. Ask for Ed...Tell them John sent ya!!

This was a very enjoyable experience. The attendants were very friendly and helpful. I was given choices and the different options were explained to me. I will definitely be having my car work done here in the future.

Quality service, provide in a timely manner. However it was a little pricey. Example: I understand a little how charges are applied but $105 (labor - one hour) to change 4 spark plugs seems a little excessive. Pretty large markup on parts too. They replaced an axle as well and now I have some squeaks/squeals. However, I am confident that when I take the care back, Eddy will take care of me. Overall I will likely return to this shop when I need service.

The guys are extremely friendly and professional. No hidden costs. Just honest prices.

Ive been here 2 times and both times Ive had a great experience, they took care of me super fast. The prices are pretty darn reasonable and the employees made suggestions that I believe will help my car run better for longer, so 10/10 will continue coming back and will be recommending to people

I travel the country in a large fifth wheel trailer which need new tires. I called a couple days ahead spoke with Ed, he was great to work with. Ordered me new tires and because my trailer is so big I called about an hour before I arrived. They had guys there ready to change my tires (as blocked much of the garage and parking lot). Took less than 30 minutes to do all 4 tires and the team there was super friendly. Felt more like a nascar pit stop than a service stop. I will definitely refer anyone in the San Diego area to you! Thank you

Only place I’ll take my cars. Nice people not trying to rip me off. Great work

Best shop around. Honest service. Highly recommend for any cars

Great place, honest people. Everyone should go there for their car needs

Work was done in a timely manner. They were friendly. I have noComplaints.

Friend of my refer. to Eddy at Big O Tires in La Mesa, it is cross to my friend works where is I often came to visitted.I am living in Mira Mesa. I was happily came home after visited Big O Tires La Mesa. They are Honors, respected, friendly, quality and more..... :) :) :)I am take this opportunity to say Thank you to Eddys teams. and see you all next time. :)

Prior to my visit yesterday 7.6.15, I was always a fan of this Big O location due to the honesty I experienced on my first visit. After yesterdays visit not only will I continue to go there I plan to recommend Eddy and his team to everyone I know and those I dont. Eddy blessed me with an awesome deal for my services yesterday, greatly appreciated it. Thank you Eddy, may the Lord continue to bless you, your family and this Big O tire location. Sincerely, Rose.

Eddy is my go to for anything I need serviced on my car. Ive been a loyal customer for over 10 years and always recommend Big O to anyone who needs service. They are always so professional and accommodating and Trustworthy. I wouldnt go anywhere else!

I was referred by Jake at the NTB in Canton, Ohio since I was out of town with a dead battery. I went to the location and Eddy was extremely helpful and explained my options. They did all they could to sped up the process and make sure all was fixed and set up my car.

The people working the customer service desk are friendly and very knowledgeable about tires. I trust my car with them! And in the future I will continue using Big O Tires!

Super helpful and very timely on my service.They were also able to balance larger tires tha other shops couldnt fit on their machines.I drove in from alpine to visit these guys and will definitely do business with again!

They plugged my tire for free. Will def come back for future car needs

I went to this shop because of all the positive reviews and how close it was to home. I have to say that this place lives up to its reputation! I was looking to get new tires on a very expensive brand as well as brakes. Eddie, the owner quoted me on the tires via phone and was $400 less than what I had previously been charged by my usual go to. I was ecstatic! I told him about the noise coming from my tires and he wanted me to stop by for a quick check before making an appointment the next day. Eddie was VERY honest and told me right away that I did not need the tires for another few months. The next day he ran a diagnostic on my car and test drove it to see where the noise was coming from. I told him the brakes but after about an hour, I received a call saying that the car drove great, the brakes had thick pads, the bearings and rotors were in great condition, but that it was the transaxle and the car needed to be taken to the dealership. Not only did he uphold integrity by not selling me new break pads, he shuttled me to and from my home, diagnosed the problem, didnt sell me tires that I didnt yet need, but he charged me NOTHING. I have never met a mechanic or crew like this one. I will be returning to this shop every time for all my auto needs... if I can! Thank you Eddie, Mario, Johnathan and Josh!

Ed is awesome and always takes care of his customers. Youll never find better service from another car car facility. Ty Ed.

Josh was great with me, from my first call, to after the appointment. Everything was quick, efficient, and most importantly, I wasnt bombarded with other things to spend my money on the whole time.

We not only use Big O for all our tire and alignment needs-we recommend them to customers who want a referral. We trust our reputation to them and we have never been disappointed. Highly recommended-no reservations!

Ive been going to Big O Tire for service on my vehicles for a few years now. From tires to oil changes I have confidence in Eddy and the team and the work they perform on my vehicles. Prices are fair and they get the work completed in a fair amount of time.

Ive taken my car here twice for an oil change. Both time the service has been outstanding! Super friendly employees and a nice clean waiting area. I made an appointment for 10am this morning and I was out by 10:45am. Plus they have plenty of coupons online to use. Will be coming back for future services.

Honest business! Eddie took really good care of me & my car. Accurate quote, speedy repair & at a reasonable price. I will definitely be using them again.

Buddy and I both love ya Eddie. Its nice to have someone taking care of your car that you know is honest. Thanks Brother.

They are always nice and professional

Ive been going to this Big O Tire shop for years and love the owner Eddy Woods. He is always willing to answer any questions and find me the best price for my needs! Thanks Eddy, for all the years of continued support for our community! You are truly a blessing!

I made the mistake of going elsewhere for an alignment. I came to Big-O to get it done right after asking for a recommendation from Kevin at Smog & tune and drove away satisfied in a straight line. Great Work! Thank you!

Eddie will take care of anything you need

As always, Eddie, Josh and crew took the time to check the issues I was having with my car while I waited. I have been taking my cars to this Big O for 20+ years. You can always count on their honest assessment and quality of workmanship!

Our family was on a road trip and had a tire disaster headed back to Arizona. Eddy was SO helpful and friendly. Thank you so much!

Today I used the services of a Big Tires, 7589 El Cajon Blvd, La Mesa CA 91942Service is very helpful but unreasonably expensive!The service employee, Joshua McGuire, showed me the presence of oil on the surface of the power steering pump in my Highlander 2007 v6And he explained to me that this leak is small can create problems in the safety of the car and it is necessary to urgently change the power steering pump.And he convinced me that the real cost of this power steering pump is $739.20, and the cost of work is $240Given the fact that at that time I did not have the opportunity to check the prices of these services, I was forced to trust a Big Tires employee.However, what was my surprise that the cost of this pump in a dealership Toyota of El Cajon totals no more than $408.37, and in other companies Autopartskart, Cartparts, Autozone even less $202.99Joshua McGwire explained that low-cost parts can be substandard!I have such an argument clearly causes distrust!Given this fact, I want to warn that those who will use the services of this company should be careful and competent in the prices that will be offered to you!

I have been going here for years. It’s the only place I trust with my vehicles. Great honest staff! Fast and reliable service!!

Getting ready to head back to Az., got a nail in my tire and they fixed it at no charge. Awesome people, God Bless them.

Every set of tires I have had on my car for the last 25 years has come from this franchise owner of Big O Tires. From Lemon Grove and now in La Mesa I have never considered somewhere else. If you are a loyalty consumer this is a perfect place to remain loyal.

Totally satisfied. First tire store Ive liked since Roy retired and Best Buy tires closed in Lemon Grove. This is the one that will see me a second time.

Guys that work here know what their doin and are super friendly and cool

I have always had my Subaru oil change done at the store on El Cajon Blvd., in La Mesa. I have never been charged more than $60.00 for the service. This past Friday when I went in to pick up my car they charged me $95.91. I was not advised of an almost $40.00 increase when I left the car for service. I let the representative know that I thought that was an outrageous charge and I wouldnt be back. I will not return to that store. That is really poor customer service.

Customer service was awesome! They diagnosed the problem and had my car fixed in one afternoon!!! Eddie was a true lifesaver!

Extremely good service! This shop is honest with customers and does not overcharge, does not complain about warranty work nor do they thumb their nose at coupons (cough cough, dealerships might look at these guys as role models). After being burned by the dealers service dept, these guys were a very welcome change!!

Fixed my flat tire in less than an hour, honored my warranty no problem. Friendly, laid back staff. I will go back for all my wheel and tire needs.

Great Place to take my cars very freindly people great customer service

Great service to fix my flat tire! Was in and out in about 20min or less!

Fast service, very nice staff, and really great price and service. Thank you

Really great service. I never feel like they are trying to rip me off like it some other places.

Best auto repair shop experience Ive ever had

Great Location, knowledgeable staff. I refer as many people to this shop as possible.

Started off unsure🤔... Ended up a loyal customer. 🤗Greeted by josh an was treated like old friends who hadnt seen each other in awhile. Whos patience an unwavering politeness was appreciated. He Answeredall my questions an still offered me a discount!! 😮 Really!! So, i learned about tires an effects on fuel milage as i had mine rotated by Earnest. Josh & Earnst are a reflection of Mr Eddys, Big O Tires!! Thats why all my cars needs will be attended to by Eddys crew. 😁

Had an oil change and tire re-balancing/rotation. Car is running smoother now than when I took it in.

Came in expecting to pay $150-$300 on a new tire, with installation. My experience shows they try to make you buy 4 new tires. It was $107 for a brand new tire, they offered a moderately used tire for $45, with installation. Amazing deal, great customer service, in and out in 20 minutes.

Ive always gone to this Big O Tires location and I will continue to do so! Even though I live in Mira Mesa, I will go out of my way to visit Eddy and the crew in La Mesa because I know they will provide the best service and expertise.

My husband took his truck yesturday and he was in shock that his oil changed was on the house. Thank you so much to the kind owner. We will be back!

Lost my trust here after my last visit. After inspection of my vehicle, they reccommended replacing a suspension part and and alignment.It turns out all that was needed was a tightening of a bolt. Which tells me that their technicians were not skilled enough to catch that, OR, worse -- they knew/lied/created the issue, insinuating a situation where they would earn $400+ on parts/labor.Being a place that specialized in tires and suspension I am saddened that the 2nd option is likely. And I am extremely upset after finding this out. Please try somewhere else for maintenance on your car!

Good price for alignment and the warranty it is very good for big trucks

Great service, great price, in and out super fast.

Removed screw in my tire within 15 minutes, were super courteous and kind, and made me feel welcome. Definitely coming back here for future car issues!

Needed new tires during our trip. Josh and the guys got what we needed and had me in and out in no time. Thank you!

When I first started taking my truck there, they were friendly and efficient. But over the past couple of years, Ive noticed that every time I took my truck in, they would notice a new issue. Then, two days after the third visit for the same oil leak, my truck suddenly started running rougher and revving for no reason. I finally took it to another mechanic who replaced the fuel sensor and showed me the old one because it looked like someone had broken it. I just cant trust these guys any more.

Awesome these guys are great the best service I have ever experienced

As usual I received fast friendly efficient service. Thank you Eddie