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Superior Fence & Rail of Nashville, Inc.
111 Lasalle Ct, La Vergne, TN 37086, United States
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Superior Fence & Rail of Nashville, Inc.
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Al
Review №1

I love my vinyl fence but this company was a headache to work with. Venise was super nice, Doug on the other hand is a liar, rude and unprofessional. The company installed my fence but the workers were late, Understaffed, never communicated with me what was going to be done or when they were leaving so I knew what was ongoing. I have huge gaps underneath my fence where in my contract it definitely says they would come back and fill. Doug lied and said I wrote this in when it was his employee that promised this. They said theyd bring Lattice to fill the space and still have heard nothing. Had to file a BBB complaint and still nowhere. I do not recommend especially when you spend your hard earned money and devote time to a project to be treated this way. Take your business elsewhere! Shame on them!

Ad
Review №2

We love how the fence looks. The installers left a small mess and the fence wasnt perfect but the owners had no problem sending out a team to make it perfect. We are very happy with the end result.

Ji
Review №3

The team did an excellent job. They were courteous, friendly, and hard-working.They answered all questions.We were pleased with their work and love our fence

Sc
Review №4

Our salesman Tyler Bowen was very professional throughout the entire process. He listened to our needs and worked with our budget to provide the best product. The installation crew was very punctual and worked tirelessly through the summer heat to finish the project on time and made sure we were happy before leaving. I would highly recommend Superior Fence to my friends and family.

St
Review №5

Superior Fence and Rail did an absolute fantastic job for us installing a beautiful tan vinyl fence. The fence has gotten a lot of compliments, especially the New England style caps we ordered. The crew was phenomenal, and actually got the job done much quicker than expected. The fence is very straight, and slopes beautifully with the ground. we have small dogs who think they are escape artists, but this fence is impenetrable by our furry children. I especially appreciate Doug & Venice on a personal note, who worked very hard to help us with this project since we lived out of state. Their customer service was top notch, and they showed us how much they truly support military veterans. Our fence has already inspired 3 neighbors to contract Doug to build their fence, and one more neighbor is literally on the fence and ready to pull the trigger. We believe that is the truest testament of their product, workmanship, and professionalism. Thanks, Steven & Christina

Da
Review №6

All interactions that I had with the representatives of this company were very positive. Tyler was very accessible to me by phone or he would call me back readily if he wasn’t available when I called, Venise in the office was extremely helpful, very courteous and concerned that I received good service, and Tara and Todd who came to our house to perform corrections after the install were both very courteous and proficient as well. In addition Tyler promised me that the fence will be installed by a certain date and it happened just as he said. The fence was installed quickly and it looks great! I am well pleased with our fence and I highly recommend them for your fencing needs as well!

Ca
Review №7

Great fence and service. Venise was the best with communicating with us throughout the entire process. Installers did a fantastic job and the fence is what we envisioned. Definitely recommend this company!!

Ho
Review №8

The quality is impeccable! My son has hit the fence with a few baseballs and it is still standing strong- without dents as well! The owners are great people! The staff was friendly, professional, and timely. They finished our fence in one day!

mo
Review №9

Superior Fence was awesome to work with. They were very knowledgeable, professional, and affordable. Once the decision was made to hire, they handled everything from beginning to end. My fence looks amazing! I would definitely hire them again!

Br
Review №10

We had a great experience with Superior Fence and Rail! They were professional, fast, and hard working. They came out to get measurements ahead of time, then completed the fence in less than two days. We are very happy with our wood fence!

Ch
Review №11

Superior is fantastic. They did a fabulous job of installing a complete fenced yard including three sets of double gates. They are surprisingly quick, thorough and courteous. Best of all, the owner has returned promptly in person several times to realign material that was affected by weather related conditions with no additional cost for the callback; this is unheard of, in this day and age. This is only construction company that I have ever dealt with, that consistently exceeds expectations. They are by far the best fence company in Tennessee, so if you need a quality fence with no problems, both present and future, look no further. You have arrived at the correct company.

An
Review №12

Very happy with our new fence. Great experience using this company, and the foreman on the job was so nice, and was able to do a last minute change for us.

Su
Review №13

This company is great start to finish. Anytime I had a question they took care of it, they got all the paperwork together to submit to HOA. The fence was put up quickly.The only suggestion I have especially in a new development is have one of your workers let the homeowner know they are there. I was told what day they were coming not timeframe, which is fine cause I work from home. However there has been a lot going on over here, we didn’t know the installer was here still he started pounding.

Ma
Review №14

Upon selecting Superior Fence & Rail of Nashville, Inc., we know we made the right decision. Meeting Tyler and going over the contract, he explained everything thoroughly to me. I enjoyed meeting and talking to Tyler. All employees were dedicated, hard workers, and did a beautiful job. Joe and Marla Sharp

Ch
Review №15

These folks did a fine job. Their quote was reasonable, the materials supplied were more than adequate for the job, and their installation crew did a very professional job. I am very pleased with the product installed and the service performed.

Do
Review №16

It’s been a while since I’ve experienced such horrible and rude service. Superior came recommended by my builder, so I was happy to get a quote and get the process started with them. I started my 40-minute drive to the job-site and received a text from the salesman saying it’s raining, “may” need to reschedule. I see the text ten-minutes into my drive and give him a call. Sent to VM. Get to the site, give him a call. Sent to VM. Finally get a call from Doug, out the gate saying it’s not his problem that I drove 40 minutes, he’s not going to get soaked (not currently raining), etc. I guess what really got me though was being hung up on by him after that remark.Calling and communicating is critical. This company simply doesn’t do that. The office wouldn’t take my complaint, they kept saying ‘oh we were going to call’ - but frankly it’s too late. I’ll be finding another company around.Maybe I’m an anomaly - but this level of service won’t be rewarded with another chance.

An
Review №17

Amazing service and quality. Great to work with, had no issues coming out and remeasuring. It was a big job and the crew that did it was putting the gates on in the dark on a Friday night. They looked pretty bad. I took pictures, sent them to Venise on Saturday, and she called me Monday first thing. A crew came out and spent most of the day fixing everything- even things I didn’t mention or notice. I feel great about this fence and am really happy we have it!

Le
Review №18

I was very impressed with my service with Superior Fence. The estimate was taken in a timely manner, professionally, and took the time to ensure I had the proper layout for my fence with both looks and practicality. I was in a hurry to get the fence up and they said they could do it in 2 weeks. Turns out they did it in 1! Very happy with the final product and my neighbor says I have very good taste in fences. Thank you Superior!

C
Review №19

Entire process was great. Doug came out and gave a complete quote, and Victor and the install team were very professional and did a great job. Highly recommend them.

Cl
Review №20

Great customer service Brady the salesman is very knowledgeable.

Ol
Review №21

Fantastic service, very quick at putting all new fencing in, it looks great and was well worth the money.

Jo
Review №22

From the quote all the way through the completion of the fence Superior was professional, courteous and amazing to work with. Couldnt be happier with the job they did. Highly recommended!

Je
Review №23

Highly recommend! Owners were super friendly and professional. Job was done in one day with no problems. Fence looks great... looking forward to many days of safe, backyard play with my children!

Jo
Review №24

Tyler and his crew were very professional and the end product was above my expectations. They completed my new fence within just a couple days and he had great follow up to make certain I was happy with the job.••I read reviews habitually and value people’s feedback—I would totally recommend Superior Fence & Rail to anyone!Satisfied customer in Franklin, TN

Ju
Review №25

Superior Fence did a great job installing my fence. When an issue arose during installation, Doug came out personally to discuss and offer a solution. I would highly recommend them.

Mi
Review №26

After another company didnt show as agreed, I contacted Superior. They were very responsive. They came out and gave me a quote that was very fair. Gave me a timeline of when the job would be completed and completed the job within that timeline. Great service and product.

Ch
Review №27

Superior Fence stepped up where one company could not! Got a quote and installed all within a week. Couldn’t have asked for better communication and quality. Go with them!

Na
Review №28

Love our new fence. Great customer service!

Ma
Review №29

We had a new fence installed for the dogs. Superior Fence and Rail of Nashville came out and gave us a quote, showed us the different product they offered, helped us decide, and explained the process and what would happen. Everything went according to plan and now we have a low maintenance beautiful fence that keeps the pugs safe and sound in our yard.

te
Review №30

The landscape of my lot and my request for what I envisioned for the fence made this a difficult install. The team at Superior was very understanding and open to my ideas and input. Understanding the vinyl material and how unforgiving it is helped me understand the completed plan. The design came out perfect. We were able to achieve 98% of expectations.Superior did an amazing job. With new construction there is more hurdles to overcome than most builds. Found new friends at Superior!

Sa
Review №31

Chris an Irvin are an amazing team. Both were professional and courteous! Chris is passionate about work! During the process, he kept me informed how each detail would happen from beginning to end! I have the best looking fence in the neighborhood! I would absolutely recommend this team again and again!

He
Review №32

I am beyond disappointed with this company. They installed my neighbors fence and left piles of rocks on our side of the fence. I checked and of course the neighbors side was completely cleared. Come springtime this will be a mess when I go to mow my lawn...Superior has been notified of this and seems to have no interest in making the situation right. Venise, whom I have spoke with a couple times, questioned why I dont just do it myself. Im sorry but when I purchased a brand new house with a perfect yard I expected my yard to stay in that shape even though my neighbors installed a fence.I will continue to be in touch and hope this is resolved soon by a company that claims quality matters.

Me
Review №33

Superior put in a front yard aluminum ornamental fence. It looks beautiful! They did a great job. The crew was on time and did a professional job!Thank you!!

Ta
Review №34

Very professional company! They stayed in constant communication with me from start to finish. The crew that came to my house for the install were on time and quick! A pretty good sized fence was complete in about 12 hours! The fence is great quality and looks awesome! I would highly recommend!

Be
Review №35

We loved working with the team at Superior Fence. We ran into some issues with our association due to being in a new community and they did everything needed and were very timely in response to help me get that approval. The guys on site were always on time, very friendly, and worked very hard to get our fence up exactly how we wanted it. We really appreciate all of their extra effort that went into making our fence happen!

Ja
Review №36

Superior put up our fence at Carriage Parke Condos in Murfreesboro last summer and we were well pleased. They got it done quickly and with quality. I would recommend them, happily. I dont have a photo at this time.

Ch
Review №37

I love this company. I saw the quality of their work on another property and immediately called them. Great product and great installers. A completely positive experience. Very happy, highly recommended.

Ja
Review №38

Excellent service, fair price. Doug and team were great to work with. High quality service all around. Our fence looks fantastic.

Mi
Review №39

Doug and Venise were very professional and courteous. They arrived and delivered a superior product. Their crew was very focused and dedicated to making sure we were satisfied. We highly recommend them to anyone looking to put up a fence. You will not regret it.

Do
Review №40

They were very responsive and did a great job. The turn around time was very fast as well.

Sh
Review №41

Great fence company to use if you need any fence installed at your home, business, community. Tyler was excellent and always kept us updated on the job. The staff that installed the fence were friendly, helpful, and informative during the whole installment.

ji
Review №42

The team did a great job on my fence the customer service was great.and They worked my fence in a timely manner. The fence turned out better than I expected. Thanks superior fencing

Ry
Review №43

They were very easy to work with and very quick turnaround time.

Sa
Review №44

They really made the most out of our small, uneven yard. The installers were very courteous and encouraged me to ask questions. They made sure we were happy with the job. I would recommend Superior Fence and Rail to anyone.

Wi
Review №45

Doug and his crew did an excellent job installing our privacy fence. He showed us multiple options and we settled on the board on board style. It looks great! Thanks again!

Mi
Review №46

If you are looking for a great experience from start to finish (and a little after that) then this is your company. Tyler came out on an unusual Saturday (because we had to reschedule the initial estimate due to heavy rains) and completed my survey and estimate. He is a genuinely nice guy--very knowledgeable of his business; he helped me properly plan the shape of my fence (odd shaped plot with a hill and two public easements), navigate the permit and HOA issues, and answer all of my questions. I was very impressed. After agreement, Superior Fence & Rail were able to come out the next week to complete the install. They arrived bright and early the morning of install and finished the entire project in one day.The quality of the construction is great--it contours just right with my landscaping and looks immaculate. Very glad to have chosen Superior Fence & Rail to complete this project. Neighbors have asked me about my fence and I have gladly recommended Superior Fence & Rail. I suspect that pretty soon the entire cul-de-sac will have a Superior Fence & Rail product.

Ka
Review №47

Excellent service, fast, reasonable price, creative and a problem solver. Absolutely love my new fence and would not hesitate to recommend Superior to anyone in the Nashville area!

Sh
Review №48

Superior Fence & Rail provided excellent service. The installation team was very professional and delivered a final product that drew compliments from neighbours. I highly recommend their services.

Br
Review №49

Great communication and fast service with competitive prices. We were very pleased with our fence.

Ju
Review №50

The team exceeded my expectations and their response time was amazing. Honest, hardworking crew! Great experience all around. I highly recommend.

Ar
Review №51

Pre-sales, prep, construction and post sales were all great experiences with Superior Fence. The fence looks fantastic and their family was a pleasure to deal with.

Ta
Review №52

Overall Experience from beginning with estimate to final walk of project completion was awesome. Professional, delightful and very pleasant to work with. Doug and Venise are exceptional!

Gi
Review №53

Great people and excellent service! Tyler keep us in the loop throughout the whole process! Will highly recommend !

La
Review №54

Happy with the service

Da
Review №55

Incredibly professional, very communicative, and quality was great! It was exactly what we needed for our new project.

an
Review №56

Good work and they were able to do it quickly. I was leaving town in 2 weeks and they had the fence up and ready to go, long before I left.

La
Review №57

Excellent customer service and very friendly. Job took considerably longer than estimated but was not completed until I was 100% satisfied. The cost was fair, I would use them again.

Th
Review №58

Great company great people My fence was installed on time and on budget If you need a fence use these folks

De
Review №59

Great folks! Straight forward, hard working and very trustworthy! They do a Superior Job!

Br
Review №60

They met every expectation; showed up on time, completed the work perfectly. Highly recommended!!!

Ra
Review №61

Great Company and very good customer service. Highly recommend!

je
Review №62

Well run crew, was very pleased with the install. Highly recommended!

La
Review №63

Great company to work with!

Information
100 Photos
63 Comments
4.8 Rating
  • Address:111 Lasalle Ct, La Vergne, TN 37086, United States
  • Site:https://superiorfenceandrail.com/nashville/?utm_source=gmb&utm_medium=location&utm_campaign=sfr-nashville-gmb&utm_content=main-5-15-2020
  • Phone:+1 615-988-4455
Categories
  • Fence contractor
  • Fence supply store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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