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Granite Empire
5605 Murfreesboro Rd, La Vergne, TN 37086, United States
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Granite Empire
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an
Review №1

Excellent experience working with Ronda, Frank, and Victor. Ronda explained everything in detail to us. The finished product looks amazing. Thank you!!

Sh
Review №2

Shout out to John English, a representative of Granite Empire. He was amazing to work with and was able to find us one of the most beautiful stones that was exactly what we were looking for. We were very impressed with John’s professionalism and kindness. Frank and his crew, the ones who installed the quartzite, did a fabulous job too. They definitely new what they were doing!!

Da
Review №3

We had a great experience with John, Jose and the crew at Granite Empire. The quartz product that we chose was beautiful! The added bonus was that it was thicker than previous products we have purchased in the past. When we decided we needed a small change in the installation they were front and center on attending to our needs. When your rounding the corner in a major kitchen renovation, that is a welcomed response! We highly recommend Granite Empire!

Br
Review №4

We just recently bought new kitchen countertops from Granite Empire. Sergei helped us through the process and it was effortless. The counters turned out even more beautiful than I expected.

Li
Review №5

What a great experience! From working with Victoria on choosing from many beautiful selections to the install from Frank. They were fast, courteous and did a great job. Would definately recommend them to anyone.

Ly
Review №6

I had the best experience working with Kristina from beginning to end! We started working on my project at the end of August 2019. I am very particular and changed my mind about things numerous times and Kristina always went above and beyond to make sure I would be happy with the final product. I chose white zen quartz with a quarter round edge and a 50/50 sink. It was affordable and the countertops were installed within 5 business days of payment. I’m so happy with how it all turned out and highly recommend working with Kristina!

Va
Review №7

We had a great experience with Granite Empire. They had our counters in so quickly. Our counters look amazing. I will be using them again in the future for other projects.

Ma
Review №8

They came and worked hard to installed in a professional manner and did everything we requested and it was looking great before they left

Sc
Review №9

The Quartz counter tops had numerous, 15 or more, flaws, chips, discolorations that I easily saw. Granted the contractor should have seen the flaws when they picked up the counter tops at Granite Empire. The tops were installed then I looked at them and saw the flaws. Granite Empire sent out 3 guys to repair the flaws. I asked one of the guys if they did quality assurance at the plant, he said yes, but we dont have these bright overhead LED lights like you have to see all the defects... I was what???? Took two trips for them to repair the product. For the money one spends on Quartz, there should be no defects let alone 15 or more. The contractor reduced the total cost of the project because of the issues. Just have your contractor inspect the product before it leaves Granite Empire, then you inspect it before anything is installed.The two stars instead of 1 was because the second group of guys sent to do the repairs did a decent job.

Za
Review №10

Kristina and Granite Empire as a whole were outstanding. My wife and I were in the middle of a full kitchen remodel and we couldnt have done it without them! They were prompt, professional, regularly communicated and had prices well within our budget. They also had the complete tear out and replacement done same day! Outstanding work from an outstanding company. We would highly recommend!

Fe
Review №11

Granite Empires team, completed the fabrication and installation of two large jobs for me. John E. service was outstanding and he did an exceptional job throughout the entire process. He was a pleasure to work with and I will definitely use the company again.

kr
Review №12

I had the best experience working with John. He was very knowledgeable, personable. and available for any questions I had. He listened to my needs and gave his expert advice. I highly recommend working with him for your countertop needs. The Nashville warehouse has a large selection and he met me down there several times for his expertise. Highly recommend and will use again in the future!

Ke
Review №13

The best experience by far! John is phenomenal at what he does! He was so gracious by helping us choose the perfect granite for our kitchen & bathrooms! He was always available to help with any questions we had. I can’t thank him enough for making part of our renovation process so easygoing and not at all stressful. Highly recommend!!!

KT
Review №14

Nashville location: We worked with Victoria who was friendly and helpful every step of the way. She was knowledgable and very responsive. Out countertop install went well, with no issues and it looks amazing. Fabrication done in house looks good and Victoria went out of her way to communicate with us and go above and beyond expectations. I recommend Victoria and the Nashville location.

Ke
Review №15

My grandparents(Gloria & Lee Childress) are thrilled with their countertops! A nice company to work with!

Ti
Review №16

Great experience good solid company. Pricing was extremely fair. First time in a while I actually felt like I got my moneys worth. My wife and myself love our kitchen countertops. Thanks guys

Ze
Review №17

I just got my countertops installed today and I love them. I was very indecisive in the beginning of this process but Ricky was really patient with me and very helpful! He answered all of my questions and never made me feel like I was getting on his nerves. He even made suggestions on their different products when he saw I was getting overwhelmed with all of the different options they have. I recommend this company because the prices are affordable and the people are nice.

Au
Review №18

I wanr to let this company did. Great Job on my granite and also the salesman John which he explained everything so through help me get the right granite for my kitchen. I would recommend this. Company. Thank-you John

Br
Review №19

What a great company to deal with. We ordered our countertops and they were installed within 6 business days. Jasmine was great to work with. I only had one issue and it was a very small one. The installers forgot to seal my countertops prior to leaving. I contacted Jasmine and she had someone out there the next business day to seal them. This company is great to work with and I highly recommend them.

As
Review №20

Nathan does amazing work and every job he does is perfect!

Ka
Review №21

Looking for excellent marble works at your kitchen?? Believe me no other firm will provide such a neat and quick work in your kitchen than the Granite Empire which in true means is an empire for this work. I am highly recommending after my own experience with their cooperating & skilled staff. As per my Cousin’s recommendation, I got their quotation for granite counter top and I was amazed because it was quite reasonable and according to the market. You must give it a try. Wonderful experience!!!

Ри
Review №22

Amazing work, amazing employees, and great prices! You can’t go wrong by choosing Granite Empire! Great selection and quality products.

Pa
Review №23

Kristina in sales was extremely knowledgeable, attentive and helpful. Olman and Dadidio (spelling ?) were careful and pleasant in the install process. The best part of our kitchen tune up was them. Highly recommend.

Br
Review №24

We had the best experience, the staff was friendly and knowledgeable. They had a wide variety to choose from. I would recommend this to place to anyone.

Br
Review №25

Everyone was really nice, but Nathan was awesome!! He went above and beyond to help me out!

Jo
Review №26

Ricky helped us a great deal and made the process very quick and very easy.Our countertop is beautiful in our bar and we couldnt be happier! Thanks Ricky and Granite Empire!!

ma
Review №27

Very helpful! And we was able to find the perfect granite for our bathroom! Install was faster than expected and the install guys were great!

Su
Review №28

So incredibly pleased with the level of customer service at Granite Empire. Every single staff member was so pleasant, so responsive and so easy to work with. Our install was a bit different - on a houseboat. It required some out of the ordinary logistics and the team here just rolled with it and were very accommodating. The granite is beautiful and we are very happy with the quality of the workmanship and the install. These folks should be the go to for natural stone in the Nashville market!

Io
Review №29

Great company to work withThe downtown location is great allot off selectionGood job

Na
Review №30

I am so glad I had Granite Empire install my counter top. They are so efficient and accommodating. I had to make an adjustment in my plan and they were right there to help and offer suggestions. Everyone has been great, especially Keith Smith in the Murfreesboro store.

Ca
Review №31

Saw them at Chattanooga home show. Had another quote for my new home. And they came in 20% less in price and with quartz and marble instead of granite. Jessica was a professional and a pleasure to work with. Victor came out 150 miles to SC, measured. And returned on schedule to do an excellent install. High quality, professional craftsmen! I took a chance to save $2000. Dollars and I could not be happier!! Give them a chance you will not regret it!!

Li
Review №32

I loved working with Benjamin and his crew at Empire! It was a very smooth, quick process. Great customer service with knowledgeable and experienced installers. They had an excellent selection,. I was able to see and select my stone all the way down to the details of where I wanted special, beautiful crystals located in my kitchen. A great experience! Would highly recommend!

Ja
Review №33

Salesperson was friendly and helpful. Price was reasonable. Scheduled to install today between 10-12, I called them at 12 to find out where they were. If you make an appointment time, keep the appointment time, Ive now lost over half a day where my tile guy could have finished tiling the shower but because there was a threat of you arriving at 10am, he was waiting.Updated from a 3 to 4 star, installers got here and quickly got everything installed. looks good. Would have been a 5 star if they had gotten here on time or called and said they were going to be late.

La
Review №34

We had a wonderful experience with Granite Empire. Danielle was our first contact and she made sure we were aware of our options and understood their process. The granite was installed exactly as expected and looks beautiful. We cant wait to work with them again!

El
Review №35

I can’t even begin to say how wonderful it was working with Kristina at Granite Empire! She went above and beyond to help us make our dream kitchen possible. From the shopping right down to the install, it was a breeze. Thank you so much!!!

Ja
Review №36

Such a wonderful experience from sales to installers! My countertops and sink look amazing! Would recommend to anyone!

As
Review №37

The team at Granite Empire have been amazing. Natalie has been prompt in all her responses to me. She also gave me a fair quote on remodeling the countertops in our kitchen l. I would highlight recommend Granite Empire for any of your kitchen remodeling needs.

Ma
Review №38

What a wonderful place! Great service in many ways! Able to educate us on what to buy, what to look for and how to make it easier for us with regard to decorating! I highly recommend this place! Cheers for Kristina who helped us the entire time. Thank you so much!

Jo
Review №39

Kristen and Kristina are great. They were extremely helpful and friendly. I hope to work with them in the near future.

We
Review №40

I was so frustrated with trying to find someone to replace my counter tops in a reasonable time frame when I contacted Granite Empire. They were so incredible in helping me get this project completed in the time frame I needed. They were extremely friendly and professional. My counter tops look amazing! I would highly recommend this team of professionals.

Jo
Review №41

This place is amazing the had tons to choose from and awesome prices. There services were top Of the line second to none thanks yall are awesome ask for Kristina she will treat you like family.

Tr
Review №42

As builders, we are always looking for a professional, trust-worthy, get-the-job-done attitude. We found it in Granite Empire. We have experienced great customer service, quick turn-around, friendly faces, competitive prices, and many selections. We highly recommend them for any job - large or small.

Za
Review №43

Great experience! Walk on the lot and pick out what you want and within a week have it installed. Knowledgeable, friendly and accessible staff. Highly recommend their luxury product and services at affordable prices.

Te
Review №44

What a great experience! The choices are amazing and so was the service. They will do anything to make you happy and keep you as a returning customer. I will be glad to refer Granite Empire to anyone.

ke
Review №45

Dillon was awesome helping me from start to finish. Everyone in the process was very professional. I am very pleased with my new countertops. I would highly recommend this company.

Fl
Review №46

Kristina thank you so much for working tirelessly with us you are grately appreciated and to all the employees who collaborated. It’s a job welll DONE. We thanks everyone.

An
Review №47

Kristina is awesome!!! Everyone here was so helpful. Awesome prices and excellent customer service! We highly recommend to everyone!!!

Ch
Review №48

This place has been great to work with. Kristina was very helpful in the selection process and kept us up to date every step of the way. Everyone that we worked with was polite and knowledgeable. Victor was very thorough when he came out to do templates. I knew we were in good hands as he went over every detail of our countertops to make sure we got exactly what we wanted. Antwon greeted me by name in the parking lot even though we had never met. He recognized me by the kitchen sink I was carrying. This is evidence that they are each personally vested in their work. The installation crew was extremely polite and conscientious. They asked me multiple times if I had any questions or concerns as they worked diligently on our install. One of the main things that I look for when working with skilled tradesmen is that they take pride in their own work. It was apparent that everyone at Granite Empire took pride in their work and for good reason. They did a great job, and the turnaround time was extremely impressive...less than 4 days from the time I signed the contract to completion. Kristina spoke of how close she is with her family....she, and everyone their made us feel like family. I highly recommend Granite Empire!

Ka
Review №49

We are new to the area and purchased a home here in Hendersonville and have been shopping for some new granite. Thanks to modern technology we came upon Granite Empire and have had the pleasure of working with Dillon. Could not be happier with both. The customer service was outstanding and it didnt stop with just the sales person. The guys who came out to measure and make the template could not have been nicer and explained the process as they went along. The Fabricator who help us lay out the template was amazing and could not have been more helpful and again explained the process as he went along. I would highly recommend Granite Empire.

As
Review №50

Granite Empire is AMAZING! I just drove by one day to stop and look as we are building a Barndominium and were in nees of counter tops. Benjamin greeted me and was AMAZING! He had the best customer service that I have ever received from a company.He was very knowledgeable, kind and had patience while I made my decision. I even had a project piece that needed modifications and their service/fabricating team was amazing! They matched the edge PREFECT!!! I know it was a difficult edge to match but Granite Empire made it happen AND it looks AWESOME AND BEAUTIFUL! Benjamin has been there helping me through the process and again has gone above and beyond customer service. The times I called I was greeted and have been greeted with a super nice and friendly voice by Kristina. She too has been so helpful! Their employees try to always help you and make you feel important. Eddie in the installation department is super AWESOME!. He has ALWAYS been so accommodating with scheduling install and wants to make sure it is done perfect . The installers have been so friendly, professional and pays attention to all the details. They have ALWAYS been on time! I would recommend Granite Empire 100%!!!

Al
Review №51

I could not have had a better experience with getting countertops for my home renovation. One of my contractors told me about Granite Empire when I told him that the company I was working with already was two and a half weeks out from installing my countertops. I called Ben who was super friendly, helpful and efficient. Within three days I had exactly the stone I wanted installed beautifully at the same cost as the previous company, and that included an upgrade on one of the stone products I had chosen! The whole process was easy, quick, fun and satisfying. I cant recommend them highly enough!!

Ka
Review №52

Awesome service! Awesome prices! Awesome product! I would use this company again!

Ca
Review №53

Great customer service and great price. We would defiantly recommend.

Ир
Review №54

Im so happy to work with this companyFROM START TO FINISH JUST IN 3 DAYS .THEY HAVE NICE COSTUMER SERVICE AND QUALITY.OUR family recommend this company

Am
Review №55

Great service, and beautiful countertops, I definitely recommend getting your countertops done through Granite Empire. Ask for Kristina as well, as she is a splendid salesperson who cares about what you want.

Ro
Review №56

The best Granite place in La Vergne, TN the customer service is incredible here so nothing that you cannot find they go beyond the Call of Duty here they even give you water while you wait 😁

th
Review №57

Cant say enough great things about our experience with Granite Empire in La Vergne! Our sales rep Kristina was so gracious and accommodating. Incredibly helpful and knowledgable. She helped us pick the perfect granite for our kitchen and bath countertops. Everyone from Victor, who came to measure our cabinets and Eddie who came for some minor adjustments, to the gentlemen who installed them - everyone did a fantastic job. Moreover, from start to finish was less than a week! I highly recommend Granite Empire for your renovation. Wish Google reviews would let me post photos - absolutely beautiful!

Ma
Review №58

Very friendly, knowledgeable and go out of their way to educate the customer.

Jo
Review №59

Needed help with a small piece of granite for a project and they were more than accommodating.

Ka
Review №60

MAJOR RED FLAG!!!!Granite Empire on Murfreesboro Rd. was probably the worst experience Ive ever had using a granite company. I can say this because Ive sold real estate for over 30 years and dealt with a lot of granite companies.After taking measurements of the counters, they said they had to remove the counterops to make a template at the shop leaving me nothing to use for 14 days to prepare food on. Yes, 2 weeks not 5 to 7 business days.The granite I picked out on the lot was not what came into my kitchen. Originally it was 1 1/4 nice thick granite. Once done, it had scratches in it (how does the hardest surface in the world have scratches in it?) See Photo and was barely an 1. When I inquired about the width of the granite, I was told that, what is on the lot is not what you get, those are just to show what is available. Thats a lot of money sitting out on a lot for nothing.The countertop was off 1/2 from meeting the back splash so they then had to create a 3 back splash to cover up that mistake. The installers came to my house after dark to install the backsplash. Thats ok in and of itself but while here, they began to cut a section of the back splash to make it even thinner than it was originally for some reason. With that being said, the granite backsplash is 1/2 in some places and 5/8 in others. Typically the granite backsplash is the same width as the countertop. Mine should have been 1 at a minimum. Thats what I asked for and they still brought 1/2 See Photo ***REDICULOUS***I tried to contact the owner of the company and the woman I was speaking with told me that he wouldnt take my call because and I quote, he didnt like dealing with telemarketing calls. I asked her if I sounded like a telemarketer and she took my name/number and would have him call me. REALLY, are you kidding me. By the way, Im still waiting on that call. All I can say is BUYER BEWARE

Ol
Review №61

Best granite company, really happy with the job they did in my kitchen! Great to do business with you!

Rh
Review №62

I do not recommend they do a poor quality job for what you pay they are not serious professional professionals with their bad work experience I do not recommend it at all bad installation

De
Review №63

Omg I had this table in my family for more than 25 yrs so I decided to refurbished it and with granite empire I told them what I wanted and they were fantastic in putting together my plan..small project but turned out beautiful. ...

Vi
Review №64

Kristina was very helpful in looking and selecting granite slabs.

Ti
Review №65

Love my countertops. Great job!

Ky
Review №66

Kristina is the best..customer service was top of the line!!

Bi
Review №67

BEWARE!! what a joke! horrible ! was quoted one price and owner said i was never given that price! i had to pull up quote from an email to prove i was not lying! very rude and said they were swiping my card for 50% deposit, but they charged the entire amount. had to argue for the refund ! BEWARE !!!

Ma
Review №68

Thanks for the great work!

Bi
Review №69

We had a great experience at Granite Empire, came down to talk to Benjamin, talked with Kristy and placed our order and had a good visit at the store. Thanks for everything from the Hutchins Family

St
Review №70

Customer service was not there.called multiple times didnt get an answer when they did answer guy with accent was very rude.would not recommend.

Ch
Review №71

Thanks Kristina, youre the Best!

Ja
Review №72

Great customer service

Information
100 Photos
72 Comments
4.8 Rating
  • Address:5605 Murfreesboro Rd, La Vergne, TN 37086, United States
  • Site:http://thegraniteempire.com/
  • Phone:+1 615-420-4007
Categories
  • Granite supplier
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:10AM–3PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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