Unfortunately after 4 years as a loyal client quality has gone down and price up. Golden has done my main home and rentals also helped clients homes I have sold (70 a year ). Last handful of clients I have sent have been unsatisfied ... one they used twice the amount of bales requested and the others felt there was too much debris in their straw. I hope you all make adjustments to keep in business !

Asked for thirty bales of pine straw. My husband counted only half. He was watching thru ring for he was out of town. I couldn’t argue with the guy putting it down. He didn’t speak English. Will never use them again.

Called for a drop off. They said they would be here mid day on Friday. Called late afternoon Friday was told they would be here later in the afternoon. Its now Saturday, needless to they feel they dont need the business. They took my phone number, but I never got a call about being late or not being able to come at all.

Be careful and make sure you count the number of bales they actually deliver or put down. They had no counting system and relied on you trusting their word.

You can trust this company. They are honest, they will do what they say they will, and you can expect to get the bales you pay for. I have used this company for more than 10 years, and I recommend them to anyone looking for pine needles. If you want to stop getting ripped off, use Golden.

I stopped by the business on a Friday and scheduled a delivery date with Maria for the following Thursday. Thursday, I called around 3 that afternoon to make sure they were still coming. I was assured that I was on the schedule and that they were coming. They never showed! I called the next day, Friday, and Maria said she’d call the crew boss and find out what happened. I never heard from Maria again and I won’t call or recommend them to anyone. Customer service skills are as horrible as their delivery service. The owner must be losing money hand over fist with this type of operation.

I place my order at 9am and they delivered at noon the same day . Excellent product and customer service 👍🏼

I requested for them to come after 3 pm when I was home to oversee installation of pine straw. They came and finished before I was home and left. Pine straw looked good but not as thick as it should have been for the number of bales they said they installed. You can see the old pine straw through the new straw all around the house. I do not believe I got what I am paying for and will not ever call them again.

I’m giving this company a 1 star because I am going on the 2nd day in a row of a no show. I scheduled an appointment for them to come out and lay Pinestraw and were a no show, I then sent a couple of emails and then was told they would let their boss know to come out tomorrow and yet another promise and a no show. These people are not dependable what so ever!!

I had them drop off pine straw twice now. They are reliable.

Two appointments, no show and no call. Do not do business with this company

Hate to burn a business but these folks earned my wrath. Left my yard looking like a mess and were unwilling to make it right. Hurried, sloppy work and terrible customer service. Paying a second time tomorrow for another company to make my yard presentable. Avoid these people!

Used them for years. Hardly ever had problems & they have always done good work

Two no call no show appointments. Not trustworthy in my opinion.

Great professional job

Pine straw was in good shape