Love the water. Very soft. Always helpful. Thank you Eddie for the extra help.
I live in Milton Village and i want to say that this system has made an extreme difference. I did a full house filter and softener, because the water was ruining my fixtures and leaving scum to always be cleaned. The water smelled and tasted bad. After the install, there is no smell and tastes great. NO MORE BUYING BOTTLED WATER!
We love our new water system. The water taste great and we have less stains and build up in our bathrooms. It’s amazing what was in our water prior to the system. Eddie was fantastic educating us on the system itself and the maintenance. We are extremely satisfied.
Mr. Eddie Moss is a true professional!!!His customer service is top-notch!!!The Vita-Pure system is superb!!!!!
For a quick turn around on an installation of a reverse osmosis system at an affordable price, Vita-Pure, Mike L., really made good on a drinking system install. Additionally, Eddie, their service tech, made good on checking the equipment and water quality at the two week checkup. The equipment has worked as advertised, based on my water testing with National Testing Laboratories, and I look forward to working with them in the future. Four stars almost five. I dont give away the fifth star too easily!
We had this water system installed a few months ago and couldnt be happier with it. I would recommend to everyone. We are enjoying the difference greatly. The people there, Eddie and Mike were very knowledgeable and helpful.
Mike and the guys at vitapure were great! I grew tired of my appliances breaking from calcium build up and decided to make this investment. A home test from Amazon showed i had very hard water. After a bit of research Mike came out tested my water and confirmed its potency. A week later I had a filter installed and my home tests show my water as clean as it gets.
Hi this is Janet I recently purchased a vita pure and I am very please Mr. Eddie came by explain to me how it works I was very pleased I would definitely recommend Vito pure to any one and also Mr. Eddie great job done Mr. Eddie very pleased
What a fantastic company! We bought our whole house water system about two weeks ago. Within 15 minutes of the install being completed our water was completely free of iron. We are so happy with Eddie our service manager, who came out today to explain everything to us about the system. This company and their employees go above and beyond to ensure their customers are 100 percent satisfied. We highly recommend them for all your water filtration needs!
We were beginning to wonder about the integrity of this company and the water softener unit that we were sold. We were asked for payment before knowing, 1.) If the unit was properly installed, 2.) If the unit was properly working as promised from the sales person and the literature given, 3.) Without a User’s Manual, and 4.) Without any instruction on how to operate the unit. To the company’s much needed credit, Mr. Eddie (service technician) visited our home. Mr. Eddie 1.) Verified proper installation and operation of the unit, 2.) Patiently and thoroughly answered our questions about the user operations and unit components, 3.) Provided the promised User’s Manual, 4.) Provided product warranty information, 5.) Provided guidance on protection for the unit and 6.) How to obtain service for the unit. We were extremely pleased with the on-site service provided by Mr. Eddie and are looking forward to the advertised benefits of our recently purchased water softener.
Awesome company! Eddie did a great job explaining how things work. We are completely satisfied with our system.
We’ve had our system for 3 years now, and it was the best decision we’ve made for our old country house. We live on a farm with well water and we’ve always had to deal with nasty iron filled water that stained everything but Mike and his team have saved my clothes and appliances. Clear, clean water! Didn’t think it was possible for our old well water. Our technician Mr. Eddie is always extremely friendly and knowledgeable every single time. 100/100 best company around
Great Company!!!! My family is very satisfied with the system. Eddie did a great job walking us threw the system and understanding everything!!!! Vita Pure customer service is outstanding.
Absolutely love the customer service of this company. The technician sent to us was very professional, knowledgeable of the services and pleasant in his mannerisms. He was very clean in his work and left everything in order when finished. I highly recommend this company for your clean drinking water needs. Thank you Eddie!
We got our whole house setup about 4 years ago and love it. Good clean water and we highly recommend. Eddie is very informative, thorough and friendly.
The technician Eddie came to my home and was very professional and In formative. We discussed new products that I may be interested later on down-the-line along with things that I needed for my current Set up. The transaction was quick easy and he was on time professional and courteous.
This company is awesome! This is the second house that we’ve installed the reverse osmosis system in for our drinking water. We recently found we had high levels of arsenic at our new home which was making our family sick, so we called and asked for a filter for arsenic. That wasn’t something they were used to doing, but they researched and helped us find a system that specifically removed arsenic and installed it for us. They also sent someone out to double check to make sure it was working properly after the install. We highly recommend Vita Pure!
Ive read the reviews and its hard to believe this is the same business we dealt with. 50% deposit up front. OK. Installed equipment, handed over invoice marked Collect Check for $xxxx. They said theyd be back to pick up debris the following week. 4 weeks later the junk is still sitting in the yard and theyve quit taking our calls. Should have said you can have the check next week when you come back.
We have had our system for 8 yrs. & love our clean water. Eddie Moss came out today for service & a leak. He was by far the most knowledgeable & informative technician I have met. I will be requesting him in the future. So nice to meet someone who takes pride in their job & has a genuine care for customers.Thanks Eddie
We’ve had our system for years and I’m so glad we bought it. No more empty or half empty and abandoned plastic water bottles everywhere. Eddie just changed our filters and I’d much rather pay for filter changes every now and then than buying cases of water..... great system and great service. Thanks!
My experience has been great from start to finish with the demonstration, installation with Mike & a follow up visit from Eddie Moss to make sure everything was installed correctly and working properly. Answered all questions and showed me how to work the equipment! Would highly recommend to everyone! Exceptional service and price is not bad at all 🙂
Eddie did a great job of explaining our new system as well as providing a quick follow up system check.
Mike as the company representative is an expert at recommending just what you need for your home or business. He is available by phone and will call you back in a timely manner with the answer. They use a licensed and insured plumber for the installation followed by a service technician to check the system and demonstrate the softeners function and capability. Excellent company to do business with
The Vita-pure system has been a wonderful choice for our family. Eddie, has also been very helpful with questions and recommendations. He was also very prompt and great with helping a very inexperienced user.
We are very please with our water system. Eddie came out and serviced our system with amazing information and help. He was explained everything and answered all of our questions. Very very pleased!!! Thanks Eddie
We’ve been with this company since we built our house several years ago. Great service. Eddie our technician is excellent! Very professional, polite, knowledgeable and helpful!
Eddie was my technician today and I have to say he was so informative and polite. I have had my vita pure system for almost 10 years and I have never had a problem. Excellent service great product and with technicians that really care about their product. Thank you Eddie and vita pure!!!!
We have had a great experience with Vita Pure. Today Eddie our Technician fixed us up. He was very Professional and knowledgeable about the equipment. Eddie got the job done. Thank you!!!
Ive had my system since June 2012 and I love it! Its so much easier than buying bottled water all the time and I love having water that tastes good. We even give it to our dogs. Eddie came to change it my filters today and he did an excellent job. He was very informative and personable. If youre debating getting a system, I highly recommend you do it. You wont regret it!
Loving our new water system. Would highly recommend. Eddie did a great job explaining our water system during our courtesy call.
Mike and his staff our great! Eddie did an excellent job of explaining how the system works and displayed superb customer service.
Eddie came on Saturday and is one of the best for customer service. He explains everything that goes on with our system and what can be done to make it better!! I enjoy his visits also!! Thanks Eddie!!!
Eddie came to do our servicing and he was extremely nice and professional.
Mr. Ed The service tech was very courteous arrived on time all around the company was very easy to work with. Love my vita pure drink water system.
Love the water.Great company .They service the equipment on a regular basis and the tech Eddie does a wonderful job.Great person very polite and professional.
Eddie was very friendly and knowledgeable. I recommend Vita Pure to all my friends. And make sure to request Eddie as your technician when you call.
Great experience, nice and very professional employees
Eddie did a great job explaining system
Awesome company we have been with these guys at least 10 yearsEddie does great workWater is perfectLove Vita Pure
Excellent service!
We love our VitaPure water system. Eddie was very friendly and knowledgeable in updating our system. Great service and great system!
Today we had our water technician Mr. Eddie come by. He is great. Very good at explaining everything about the system.
I like how they always call me and remind me it’s time to change my filter. My filter was changed today. Eddie explained everything to me. That was the first time the technician ever explained to me about the numbers of my water. He went into great detail! I really liked that.Thanks Eddie for doing such a great job! 🤗
I love my reverse osmosis system & the service I get from Vita Pure. Eddy Moss did an excellent job explaining everything to me today.
Eddie changed out all the filters on my unit and checked out the softener unit also. Was very courteous and informative on everything he did.
We just got our 1 year maintenance, everything was good. Eddie did a fantastic job of explaining things and keeping us updated on our system.
Been using this company for 8 years now. They are very reasonable and their products speak for their self. Their technican Eddie is very knowledgeable and helpful!
I have had my VitaPure System for 6 years and I have great service . Eddie does an amazing job and is very knowledgeable. Thank you!!!
Mr. Eddie did an excellent service to our system. He was helpful in answering all our question. He has serviced our system before. He is always professional and pleasant to talk to. We hold Mr. Eddie in our highest appreciation for his delightful and always smiling approach to service work. Thanks Mr. Eddie for another job well done.
We love our Vita-Pure system! Our service tech Eddie is very knowledgeable and professional. I have confidence that my family is get quality drinking water. And no more lugging in heavy cases of bottled water or wondering if I have enough gallons jugs for the week.
Eddie was very professional and helpful. I have been with Vitapure for over 8 years. Great company.
Eddie did a great job. Give him his Christmas bonus
Eddie was very respectful & was informative on everything he was doing.
I had a water treatment system many years ago and knew the benefits of having one. Due to major skin irritations, I purchased one from Vita Pure last week. I didnt realize how affordable it was and wish I would have done it much sooner. We are loving our clean water. Mike was quick to respond, schedule, install and made the process easy.
Eddie came this morning to service our system. The most informative Service tech we have had here in 8 years. Made sure we understood everything about our system. Installed a Bio Sure filter & changed the other 3 filters we have. Undoubtedly Eddie is the best My Wife & I have had come into our home.Thank you Eddie
Eddie came over and explained everything . He was very helpful and professional.
Thank Eddie for coming out and teaching me how to use the system!
Rep. Eddie was very courteous and most informative about my water filter system.
Eddie came out and serviced our system again today...December 17th, 2020. As always Eddie is top notch, well informed, professional and just a really nice man. Please make sure Eddie is well rewarded for the job he does because I want to see him in future service visits.Merry Christmas Eddie.We have had our water system for 6 months. We had Eddie come out for our 6 month service check. Eddie was awesome. Took the time to teach us things we were not previously aware of. Now we can be assured that our system will work at optimum efficiency knowing the things that we can do and will do to keep this amazing water system at 5 stars. Thank you Eddie.
Very please with my services!! Eddie is one great employee, very professional and knowledgeable about what hes doing. You dont find good service like this often. Great system too I absolutely love my water!!!
I was having problems and Eddy came out fix the problem and explained what was going on. Love having pure water thanks to Vita Pure and Eddy
We have been with Vita Pure for 12 years & are satisfied customers!! Eddie has been our tech for a couple years & is very pleasant & very knowledgeable.
Weve had the service approx three years and absolutely LOVE it! Our water was the worst! Now its the best! Eddie came and serviced our system yesterday and as always did an excellent job. Hes so friendly and helpful. Thanks Eddie!
We had our system serviced today, and usually my husband is the one to deal with the technician, but today it was me. Eddy was so informative. He thoroughly explained everything he was doing, explained why it was being done and told me about other services Vita Pure offers. He even took me outside to show me what my old filter looked like. Needless to say, I was VERY pleased with him!
Ive had the system for 10 years. Absolutely love this filter system. Eddie Moss was absolutely awesome! Make sure to ask about the PSI regulator.
Great place to work... feels good to help the public with their growing concerns of water safety and the high price of questionably good bottled water. As part of the Vita-Pure team of Acadian, it is a pleasure to service the homes and businesses of our great customers and to hear daily how our products and service have changed their lives.
Eddie Moss serviced my Water system today he was very professional and did a great job explaining the results of the water test and very thorough in answering my questions. Thanks For The Great Service!
Ive been having my system for 10 years now and am more then pleased with it all. Eddie our service technician was very thorough and gave helpful tips on how to expand the life of our system
I’ve been with Vita Pure for many years. Customer service is outstanding and love their products,Thanks to Eddie And Dustin today. Very knowledgeable and friendly.
Had our filter changed last weekend and the service was amazing!!! Eddie explained everything to us step by step. He was very thorough and very knowledgeable.
We have had drinking system, softener and iron remover for almost 6 years. Today Eddie and Dustin came out and serviced our system. They very professional, and informative.
Ive had my system for 6 years & we are very satisfied with the service. Eddie & Dustin were just here servicing my system & they were very helpful & courteous. Thank you !!!
Mr. Eddie was awesome, did the job 100%. Very approachable and easy to talk to. Would definitely recommend him for any issues.
I’ve been with Vita Pure for 7 years & I ha ve always been satisfied with service. Today’s visit was no exception. Eddie did a nice job.
I have been having my Vitapure system since 2013 and I absolutely love it. I will definitely look into the softener (for my entire home) that they have to offer. Eddie came today to check my system and change my filters, he was very knowledeable and friendly.
Eddie was very helpful and friendly.
This place has the worst customer service. They were very nice during the sale, but never came back to service the equipment after a year passed. When we called to question them they came out with every excuse they could find. Then when they were finally gonna come to service our equipment they were gonna charge us double for them not following up with us. The lady was rude and had the nerve to lie and say she called and we refused. Dont waste your time getting anything from this company complete scam. Once they sell you the equipment they forget about you 👎. This is a real real review too.
We no longer purchase bottle water. Vita Pure’s filtered water is so clear and tastes great. No more scaling on refrigerator’s door dispenser and in pots used to boil water. Team is very professional and installation was completed in less than one hour. So glad our neighbors recommended Vita Pure to us.
I had my filters change out today. As always it was great to see Eddie!! He is always very friendly and informative!!
My h20 is now amazing! I wouldnt cook or make coffee without it now. Thank you Eddie for installing our vitapure system. I love it!!!
We have had our system for 7 years now and its been great. Eddie is here servicing our system and he has been knowledgeable and friendly. Thanks Eddie
The technician that came out to fix our water who was Mr. Eddie, was awesome and had the problem fixed within an hour.
Great service and VERY knowledgeable tech, Eddie. I’ve been having my system for 9 years and I learned more today than I have the whole time I’ve had it!! 👏👏
Have had the Vita pure go 8 years and very happy with this system and Dustin is doing a good job and Eddie is doing a good job teaching him the ropes
Great Service.... great water.... Very helpful staff no more worries of chemicals in the water or boil advisories.
I have been a long time customer. I paid for and had installed an under sink filter system. First couple of years things were great. Then they just stopped servicing the filters.Also, called them up because we are moving from Broussard to New Iberia. Have a two week notice or so. Was told that we were the first to schedule something for that day. Day arrives and I have someone house sitting from 8-10 like I was supposed to. At 10:30 my house sitter called because no one showed. I call vita pure. They ask if they can call right back. After 20 minutes I call again. They apologize and ask for us to reschedule that day from 1-2. No problem. 2:30 arrives and no one has shown again. I call again. She asks can I call you right back. After 30 minutes I call again. She doesn’t understand why their “independent contractor” didn’t show up. I canceled for the day. This is this past Monday. She tells me that she is going to talk to her regional manager on Tuesday and she will call me. So when I didn’t hear back I called Wednesday. The lady told me the manager didn’t go in. Should be able to talk to him on Thursday. So she calls me today (Thursday). Says there isn’t much they can do since it’s an “independent contractor” but that they would discount the $200 job by $25.Stay away!! They are responsive when they are selling the unit but don’t really care about you afterwards.
I had my first service by Eddie Moss and i have to say he is top notch. Knows his stuff and gave me valuable information on my unit. Yall stepped your game up when yall hired Mr. Eddie!!!
We had a problem with iron in our water. Less than a year ago I had another company change out a head in my softener system, they took me for $1500 as it never corrected the problem. Called VitaPure after tasting their water at a friends home and they changed out our systems. Mike “the Waterboy” was awesome and our technician Ed was very informative. Thanks gentlemen for making our water better. From heavy iron to clear and delicious.
Great product! We love our water and noticed an immediate difference.
Eddie came to our house yesterday to install a filter to increase the ph of our water. We appreciate that he was on time, was knowledgeable about the product, and is genuinely interested in providing good service.
Great customer service and an amazing system! Its great to not have to deal with the hassel of bottled water anymore! I will recommend to my family and friends.
Excellent customer service!
Eddie knows what hes doing!!! Very intelligent and very efficient! Excellent work
Mr. Eddie was very friendly and professional, he went over everything throughly and without hesitation, we have had this water filter for years now and absolutely love it, no problems, thinking of getting it next year for our entire house!
I love my water system thank you Eddie your a great respectful person
VitaPure - One of the best decisions weve made! Were loving our filtered drinking water and whole house conditioner. Great tasting and eco-friendly! Thanks to Mike our salesperson and Joseph our plumber.
We LOVE Vitapure water! Taste so good! And the water softener is amazing!! Soft clothes, skin, and hair!!
Eddie Moss- Thank you for doing a wonderful job servicing our water system.
Just had service with Mr Eddie,very informative!! Did a great job!! Thank you Mr. Eddie
Eddie did I great job I love the work that he did for me