Magdi was very professional, efficient, courteous & patient, they repaired my hacked laptop computer & they have a great package which is better than per upgrade, clean out & especially got rid of my hacker! I have used CPR for several of my Computers & devices.Very reliable & dependable, highly recommended

Madgy was so helpful and explained everything to me about how he fixed my computer. he was so patient as well. And he fixed it so quickly too.I would highly recommend their services.

These guys are the best. There honest and have repaired 2 of my computers in the past year.

Cleaned the mic on my android phone while I waited. Honest, fast and solved my problem.Highly recommend.

I just got my daughters Galaxy S10 repaired and returned to me about 1 hour and 25 minutes after filing the claim with Square Trade. The phone was an ebay purchase in open box condition and we paid for a 1 year warranty to cover mechanical and electrical problems that costed $53. With about 6 months left in the Square Trade warranty, the ear speaker stopped working. I immediately contacted Square Trade to start a claim. With a bit of difficulty, the claim was approved and CPR Cell Phone Repair was chosen as the designated repair shop. I immediately took the phone to CPR after speaking to them on the phone. When they examined the phone, they found a small black area on the display and said that the display was damaged and replacement of the screen would also be covered by Square Trade. So I stepped out and made another call to Square Trade to add the screen replacement onto the claim and it was approved after approximately 8 minutes on the phone. I was told by CPR that the repair would take about 2 hours but was called 1 hour after leaving the shop that it was ready for pickup. The guys at CPR are courteous and easy to work with. They definitely know what theyre doing and performed the repairs quickly. Highly recommended! Oh, not only did the shop look updated, organized, and professional on the inside, it also smelled great!

I have a SurfacePro and it’s battery was starting to fail.I took it to six places before contacting the fellas at CPR in Labuan Niguel.They not only fixed what other folks were afraid to try they did it in less than a workday.I will be going back for all of my repair needs.

Super professional very friendly fixed my phone quickly and great prices. Highly recommend!

I am very impressed with the service I received. They are very professional and got my phone fixed in a very timely matter! I will definitely recommend them!

Customer support was quick and professional. I got my phone screen replaced. Looks great now with all the buttons and features functioning well. The ambience was very impressive. Im glad I found CPR for future hardware repairs. Thank you.

Chris at CPR fixed my old cell phone and then transferred all the data to my new cell phone. He was quick, knowledgeable, and helped me with other questions I had. He is a personable guy and I plan to return to have him work on my grandsons iPad and help me with setting up my old phone to make it child proof. I highly recommend him and his work. Im so glad I was able to find him and CPR.

Said the could fix my Dell laptop screen, but they couldnt after driving out to their shop and sitting sitting for over an hour while the took th lapto apart then said sorry they suddenly cannot get the correct part. Dell fixed it for just over half of the CPR quoted price.

Great service and great results. Three hour turn around. I could not be happier

Chris and Macdee repaired my laptop overnight. Fast, efficient service. I will certainly contact them for future issues.

They knew immediately the correct phone protection screen that I wanted. This was my third time at the Laguna Niguel store and I will continue to have them as my go-to for any mobile phone issues or accessory purchases. Fast and stellar results (no bubbles or debris with the new protector film).

Ive gone here twice for phone repair, both were great experiences.The first time I paid for their cellphone drying service. My phone was pretty busted and they where very honest with me that the repair may not work, and never attempted to push the service.The second time they repaired my screen AND display for my one plus 6t. Fast, friendly, and well done work!I will be going here again for phone repair!

Amazing service they fixed my phone fast and now it is good as new!

I am so glad I discovered this repair store. I had to change a battery in my suns iPhone. Before coming to CPR, I had to visit the Apple Store in Mission Viejo Mall three days in a row with no positive result, only sales pitches after long waits.Today, I went directly to CPR from the Apple Store. There was no wait, went straight to business, and it took only a half an hour to change the battery with no additional costs but for battery change.Their website is great too. The scheduling system is straight forward and the scheduling process is very efficient; but there is no problem with just dropping in. You can check the status of your repair online and if you call, there will be a live person talking to you, not an automated system.I would recommend this business to anybody. If you have an Apple product, especially if it is out of warranty, dont bother with Apple store. Go to CPR and support a local business.

Great, had parts on hand. Good for apple iphones even older models. Drop-Ins no problem. Fast. What more could you want?

Amazing service! I got my glass cover problems fixed in no time, with amazing results. they definitely know what they’re doing :-)

Requested a Quote a few days ago, came in today with Magdy first had a iPad Pro Screen Repaired & then had an iPhone 6 Battery Replaced. Was told iPad would be ready in 24 hrs. but was ready a couple hours later! Same with the iPhone was told an hour or so but it was less! Great Work Magdy will come in to CPR in the future for my repairs.👍🏼

I required assistance with my cellphone and laptop and receivedimmediate assistance with both. The staff were knowledgeable,friendly, and efficient. I could not have been happier with theservice I received and give these people top marks!!

I went in to get a replacement glass screen cover.It was done immediately, and I was out of there in about 10 minutes.Great service!!

I brought in my pc to get a battery replaced. Not only did the staff get my battery replaced honoring the warranty, they did so while keeping to my schedule so I did not have to miss a single day of work. They care, and they do good work, I will always be going to them for all my tech needs going forward. Thanks CPR, you guys are the best!

Professional and time efficient. Correspondence was easy and helpful via text and email.

Quick efficient service. Smashed my iPhone screen. Replaced in an hour by CPR. Most reasonable replacement price found. Also answered some questions about an iPhone app. Really know their smart phones, apps, and using iPhone features. Great experience!!

Great business! They were super nice, very helpful and fast! The price was very reasonable and they didn’t try to add on any extra work or extra fees! My family Will definitely be back for any future problems with our phones!

Super friendly staff, very fast and excellent service. I called with problems of a swollen battery in my phone. They were able to diagnose it over the phone, order the part, before I even came into the store, then once the part arrived the next day, then called and had my phone fixed in no time. The staff was very kind and professional. Thank you!

The CPR team is amazing - knowledgeable technicians and great service! I brought my laptop in for a cracked screen, ended up the battery pack exploded and was causing the screen problem. I was concerned about investing too much money in an old computer but they told me the work was guaranteed and if I didnt leave with a working computer I would not pay for the parts, just the service fee. Indeed it didnt fix the problem completely - it ends up I also needed a new mother board. I decided to buy a new laptop instead and they honored their guarantee - they took the parts back out and gave me a credit except for a minimal service fee. They were so flexible, working with me to minimize my time without my laptop so I could keep up with work. Ive never received service like that. I will definitely be using them again for all my computer and phone needs. Great job guys!

I recently had a problem with my Macbook Air, I took it to CPR in Laguna Niguel. The diagnosis was fast and the fix was as well. I was notified at each step along the way and given the timeframe that I could expect the work to be complete .At a time when we all have concerns about going to a mall to go to the Apple or Microsoft store, this is a nice local and SAFE option .

I have an older Thinkpad that required considerable disassembly to replace a screen with dead pixels, and the original fan which was making noise. You need to know what youre doing and be very careful for these repairs because disassembly is 3 layers of screws, connections, and exposure of the motherboard. The technician at CPR did a great job, I cant even tell they took it apart, no scratches or gouge marks and the screen and fan function flawlessly. I got it back the same day! I can highly recommend CPR for repair or upgrade on any electronic/digital device.

These guys are great. Broken screen on Microsoft Surface 7 Pro. They had one in stock. Told them this was my work computer and they said they would try for that day. I got a call to let me know that the new screen did not work properly. Ordered another. Called me when they had it in hand and shortly after called and texted to let me know it was finished. Prefect! Thanks CPR

My experience was a less than one star experience. If a prospective customer values their time, electronic devices, and money this is the last place to go to.

Good service, nice guys, very honest and professional. Ill be back when I need computer or phone service.

I shattered the screen on my phone while on vacation so it was critical to get it fixed immediately as I really couldn’t function without it. I walked in the CPR location in Laguna Niguel shortly before closing on a Saturday. I was greeted with friendly and professional enthusiasm. Not the kind of response one might expect from a business which was not likely to benefit from my future patronage. My phone screen was replaced and I was out the door in a short order. I’m so grateful for the excellent service and would highly recommended!

CPR is great. They changed our iMac HDs to SSD HD, same day service, and cost effective. Total pros, I came in and our units where set up making sure all was working before I paid, (mic and camera are easy to mess up) the apple store is closed, bestbuy cannot work on Macs. So whats a business to do. GO TO CPR for all of your Mac upgrades, iPhone and iPad repairs. They have done it all for us. Thank you!

The Tecnician was friendly, knowledgeable, and professional. Will certainlyvisit the shop again when I need service or parts.

I was voluntarily offered a $40 discount from the original bill. They didnt have to do that but they did. THANKS!!!

Very fast service, great price, and very friendly staff.

Great guys, great work. Highly recommended

Very experienced and completely helpful. Save me a lot of money with an excellent rebuilt computer.

I never go to PC repair shops and fix issues myself, but could not figure out what was going on with my computer. It was a work computer and needed it back super urgently. Took it to CPR and they diagnosed the issue in two hours and had it back to me same day. They are my new PC/Phone repair place!

The technician from CPR came to my home and got rid of the viruses that had hacked my Apple Mac desk top computer. He also installed an upgrade, High Sierra, to my vintage Mac. It works beautifully now and the tech also suggested some more improvements, which I plan to schedule later! The world needs more techs from CPR! Excellent service! Excellent pricing for home service also! Definitely a 5 Star company! Try them! Youll be very happy with the results!

My iPad port had broken and I took it in to CPR. They gave me a low- high quote to repair. After two hours they called to say the iPad was fixed, AND it was at the lower quote. They are fast, knowledgeable and professional

Fixed my device really well, defenetly would recomend

Great service. Quick turn around Saved me lots of money. Thank you

They charged 229.00 to fix my Son’s 10X and then wanted another $25,00. Previous screen replacements have been less then 1/2 of that.Best to shop around. These guys are over the top.

I had an issue with my computer and didnt have the space/time/tools to dive in and fix it. I took it to their office first to do a diagnostic to identify the issues (on a Saturday). They quickly got back to me the following Tuesday morning after they had identified the issues. Over the phone we were able to setup and order and payment for a replacement part. It was then fixed and available for pickup on Thursday. They also gave me a free upgrade! Also this all took place during the Covid-19 lockdown and they were very well prepared.CPR was recommenced to me from my brother and I would also recommend it to anybody else.

These guys are awsome I had been helped by Chris and his supervisor who really went above and beyond accepting to clean out my ps4 even though they dont quiet specialize with repairing game consoles I was very pleased that they were able to completely clean it out and there was no damage ! They deserve 10 stars if I could but if you need any repairs on phone or possibly them just to look at your consoles for professional advice, I would advise going to them, such knowledgeable perspectives in all areas of electronics and I am definitely going to be picking up a laptop and work phone from them, their prices they offer are great and quality of the refurbished electronics look promising, pleased to be continuing business with them !

These guys are cool, very honest! I thought I was in for a new lightning port for my iPhone. My phone was having difficulty charging. When I went to pick it up, It actually just needed to be cleaned out ! Now it charges perfectly 🥳

Everything was good. My only concern is your price. You might be a little on the high side. I did not have time to shop around, but next time, I will.

Quick, easy and reasonable! Repaired my Surface Pro same day.

Great place. They knew what they were doing and completed my Sansung battery repair in about an hour. I had been to three other big box stores and they would not replace my battery. I will definitely go back to CPR if I need work done on my other electronic devices.

Awesome response! My Switch wasnt fixable, but they were fast, polite, honest, and I was quite impressed with the anti-COVID setup they have- theres a table out front with sanitizer and a card reader, so you can sanitize your device right there and pay without going to the desk. Its simple but it works.$30 for a diagnostic is reasonable, and they got back to me inside of an hour though they said it would take 2.Would definitely come here again.

Poor quality parts! The home button stopped working after 2 days after they replaced it in my iPhone 7. Told the manager and he quickly just yelled at me and shoved me out the door. Rude and place reaked of pot smell. Very unprofessional stoners working there it seems. Update: I like how the Managers lying now about I was never there. Yes we have credit card statements you thief

I would not recommend this place for getting repairs to your Macbook. I had spilled coffee on my computer over 6 months ago and everything was working great (thankfully) except the microphone and speakers. So I took it in and explained that I had spilled coffee on it months ago and the only thing that wasnt working was the microphone and the speakers. They ordered the parts to replace that and I paid up front for the parts and the labor costs. When the parts finally arrived I brought my computer in to get fixed and then I got a call that another part would have to be replaced due to water damage - some cable that brings the sound across both speakers. So I gave them the okay to go ahead and order that but they said it would take a week to get in. So I picked up my computer as I wanted to use it until then. One day later I got a call the part was in. Before I brought it back to have the additional part replaced I attempted to use my computer at home and it was not functioning the same. The charging cable was no longer working properly and the computer was functioning extremely slowly and making a loud whirring fan sound. I brought it back to them right after that and told them what I noticed and they said they would replace the additional cable and check it out. Well then I get a call that now there is all this additional water damage that the computer is basically garbage and I should just take the money that I paid in parts and buy a new one from them. I said no thanks I would just like my computer back the way it was before I brought it in and would like my money refunded for the parts. I asked why there is all these new problems when everything was working just fine before I brought it there and was told that when there is water damage opening the computer could make it worse and that is what happened. I said that would have been nice to know before I allowed you to attempt this repair, and was told I did not tell them that when I know for a fact I did tell them the speaker and microphone were not working after spilling coffee on it but everything else was functioning just fine. Well I got my money back from the parts but when I got my computer home, the charging cable is no longer lighting up to show it is charging, the left side USB port is no longer working and was before, and the loud whirring fan sound is still on constantly. I am highly disappointed in the service from here and would recommend you take your business elsewhere before they cause more damage to your devices without any warning that it is a possibility.

Great Service, awesome people and very knowledgeable. We have 6 phones in the family and we drive 20 miles to go to Laguna Niguel for all repairs. Well worth it.

He did a quick job of fixing my husbands phone today! Great job thank you so much! Will go back to him if we need anymore help! Thank you again!

They were able to replace my cracked iPhone screen and install a screen protector while I waited near closing time. Very friendly. I’ll definitely be bringing them more business.

Great service, iPhone X battery was replaced in 30 minutes, faster then promised.

I had a shattered Microsoft Surface screen, I thought it was beyond repair. CPR gave me two day turn around time because they needed to special order the screen; but they had it done the very next day! My laptop looks brand new! They far exceeded my expectations! I wont be going anywhere else if any of my electronics need future repairs.

I originally did not write a review, just a rating. But at the request of the store asking how to improve, I am writing the following.I had my S10 screen replaced. I knew it was going to be expensive, so the price they quoted me did not surprise me at all. Turn-around was fast too.When I got my phone back, the back panel was not sealing correctly. I was worried it was going to let water in.I went back to the store and showed the associate the delamination of the back panel and they said they would fix it. The took the phone and later that day they called me saying they redid the adhesive for the back panel and my phone was ready for pick up, no charge.When I got there, i couldnt tell if they actually tried to redo the back panel. It still had the same delamination issue in the same place. I asked the associate if thats as good as its going to get and he said probably.Everyone was really friendly they all costs where upfront, but I wish I was informed that the back panel may not sit flat after the repair. I would have gladly paid more to get better/more complete service so my phone would stay water proof.

We brought our hp in to get fixed it was going to cost more to repair then we wanted to spend. Lili was very helpful kept us posted on the process. Even though we opted to not get it fixed we will definitely be back. Thank you

This guys are thief’s Omar the manager is as crock as they come.make sure you do not give them credit card they took my money without authorization plan and simple and did not do any repair or nor did I bought anything.,I am reporting this guys and head of franchise to district attorney currently in processKash

Great experience. My iPhone needed a new battery and it was replaced quickly at a reasonable price with zero hassle and zero upsell.

I paid for a water damage cleaning, hoping my MacBook wasn’t fried. They said it ended up being too much damage to fix so I also paid for data recovery to transfer to a new laptop. Service was great except when I asked about getting my MacBook back. They said it was too damaged inside to fix and they would just send it to a tech junk place.. they didn’t show it to me or anything though and they kinda acted like I didn’t have a choice and it wasn’t my property anymore. I would have liked to see it and had a choice if I wanted to try to sell the body or any parts at least.. it made me feel uneasy about losing an expensive laptop and just wanted my stuff back even if it didn’t work.

I brought in a totally cracked screen and in within about a weak I went to get it and the iPad looked brand new. Best shop ever!

Apple was not too interested in dealing with an obnoxious z type screen scratch on my iPhone 11 Pro. My daughter suggested CPR and she always has great ideas. I looked on Google and found one quite close by. One person was ahead of me but it did not take long for my turn. The tech advised that a whole new screen would be expensive and gave me the price. I don’t have Apple Care and it was too expensive to replace for a small scratch. The tech suggested that a ZAGG Invisible Shield might make the scratch unnoticeable and would protect against further damage. It was installed and ready to take home before I had finished paying for it, and it was quite reasonably priced. I don’t notice the scratch any longer and recommend CPR to anyone needing quality quick device repair.

Highly recommend! Professional, knowledgeable service from my first call with Joseph through replacement of screen and frame on my 2 month old Samsung S10+ phone. District Manager Ammar explained the process, and skillfully made the repairs in less than 1.5 hours. And they can provide IT support for my small business. You will be glad you cam here!

I was screwed in between old PC and MAC which both dont perform well as I was expected. Since I did not have budget to buy the new none of them, I was desperate for the help. I happened to find this place from YELP, and just called. Only one time of call and explanation, Eddie from Computer Guys of Orange County understood perfectly what I wanted to get fixed. I was very surprised but trusted him this moment. then I rushed to this place to bring two my old PC and MAC. I first showed him my old PC and he solved the issued within 10 min. Although it was not completely fixed, but I will be able to use temporally which is enough so far. Next, I showed him my old MAC, and he suggested to replace the parts and upgrade the software. I think that will solve whole my issues with my MAC, and I asked him do so. He finished the job in one day and my MAC works like a brand new now! I was able to save a lot of money and time. I am very glad that I finally can find the perfect place that I can rely on about computers.

Really pleased with the battery replacement on my smart phone. A phone call and email set up the battery purchase and date for replacement. Work and employee were professional and helpful - plus the battery was installed labor-free (and this was a complex job for my brand of phone). I would recommend CPR!

Professional, efficient, relatively fast and set prices. Great to have a close by computer repair shop. Had done two old computers beefed up with solid state and Im back focusing on my bus again and not being slowed down. Thanks!

It was nice to find this phone repair shop near my workplace. I dropped off my Samsung S6 Edge for a charger port replacement. I like the up-front charges and no hidden surprises. The employees were very helpful, kept me informed of the status, and the repairs were done within a couple days. Great work guys thanks

Excellent Customer Service 👍

Super friendly and professional employees. Very honest and trustworthy.

Very knowledgeable and helpful staff, great communication and no underhanded upselling tactics.

This place is fantastic! These guys are fast, efficient, friendly and affordable. Weve been here several times and always have a great experience. Highly recommend!

Three strikes your out! First, my wifes Pixel2 screen replacement didnt work. Second, my daughters touch screen on her Dell laptop doesnt work well. Finally, after getting the battery replaced on my Moto Z2 Force, there are several chips in the metal frame and my screen has a HUGE scratch on the right side. Take your devices somewhere else!

Fast, friendly computer pros with tech knowledge, they listened to my needs, replaced hard drive on laptop and saved family photos from being lost. Thank you.

Whoever replaced my phone screen did an amazing job! My phone is usable again and it looks almost brand new! I will return for future tech device repairs. Thanks CPR!

My phone was slowing down and the data was increasing, so they ran diagnostics on it and found a spyware app had been installed by my boyfriend (ugh!)Phone is now fixed and that boyfriend has a restraining order in his near future!“Thank you, CPR”! 👍🏻

CPR not only quickly assessed and was preparing to do a proposed repair on my droid (which even the nice folks at Verizon were unable to accomplish without predicting several days of off the grid inconvenience), but showed me a new phone option that was cheaper, quicker, analogous to what I had, and kept all my contacts.Within an HOUR I was back and tech powerful (versus having to wait days for a repair).I have such confidence in these folks, Id make the drive to Mission Viejo fro. San Clemente again for any computer repairs or to get briefed on my options.GREAT service guys,Murray

Super knowledgable, fast service, great price. Dont stand in line for hours, or wait a week for an appointment at the apple store when you can get immediate and professional service right here! Ill be back!

So far so good. They replaced my iPhone battery in 30 minutes. Time will tell if the new battery will last like the phone did when I first got it. Well worth the $49 if so.

My wife had not backed up her phone in almost two years, then it breaks due to water damage. She had written it off as a loss and figured all her photos/videos were gone (basically all the pictures we have of our two boys growing up) as a last ditch effort to get the info I go to CPR they not only get everything but back it up for me and load it up onto the new phone after I transferred the phones at the apple store. Basically the smoothest experience ever and the most helpful knowledgeable staff!!! Thank you CPR for saving the day!!!!

Great service and pricing best of all.

Great service and pleasant people.

Very pleased with efficiency of their service. Had a virus in my Mac Laptop which was impacting email and web-sites. They removed it and fixed all my email issues. Even suggested some other system parameter changes. Awesome!!

Bait & switch. This place is very corrupt. They told me a price then when they took my phone in, charged me double! Can’t understand how they can do that to anyone. Went to a place in mission Viejo off via fabricante and the gentleman took care of it quickly. Because this place did not repair my front camera as promised. This place should be shut down immediately, their other locations are just as bad.

Amazing service. Very professional and personal answering all questions without being too technical. Prices are much cheaper than geek squad. Highly recommended

Incredible group of technicians. Initially took my laptop in for a battery replacement, but after the new battery was installed, the laptop had a serious black screen problem on reboot. These guys were up against a very short time frame, as I had to catch a plane within a day of that problem. They didnt stop working and even kept me informed of what was happening throughout the day. Misha spent way more time on the problem than was expected and did a great job of explaining exactly what happened. Laptop is good as new. Thanks guys! Will definitely go back to them whenever I am in town and have a computer issue.

Great job in looking at computer -couldn’t fix the problem but had an alternate idea that worked.

They gave me back my money after they couldnt fix my tablet.I fixed my own tablet.

I brought my 2 yr old laptop in to fix the broken screen. Lucas did an excellent job in sourcing then installing the new screen. He showed pride of work and a real effort to explain the process to the customer.I will definitely return for all my computer repair needs.These guys understand what they are doing and care about their customers.

I wish that all businesses were run as well as this one! I needed help with establishing a connection between my printer and the new operating system on my Mac. Misha, the Computer Technician, was an expert in his field. He quickly and completely fixed the problem. Then, even though he did not have to do it, he patiently and expertly answered my questions about getting my new iPhone to function with my computers new operating system and my printer. Thank you, Misha!!!

I have an almost 2 year old LG G6 phone. Had to replace the camera lens glass cover and the very difficult to replace battery. Fast, excellent repairs completed at a reasonable price. I definitely recommend CPR Laguna Niguel and if needed Ill take future phones to them.

They replaced the screen on my laptop. They told me what they were going to do and did it on time and budget.

Quick service, no issues, friendly workers. Will come again

I was amazed that they fixed my Iphone with charging issues fast

These guys are awesome I would give more stars if available. We had a few dark days after my phone was ran over, there was work related docs that I desperately needed recovered, the team at CPR was able to bring the sunlight back into my life again and revive the docs.Thank you again

I had great service from all the guys at the store.I no nothing about computers and had to get a new onebecause mine died. They transferred all the info from myold computer onto my new one. They were very patient withme in showing me how to use the new computer.I highly recommend them.