Do not believe her response to my feedback! My initial feedback is below this rebuttal, she is lying. She is Rude, I did nothing wrong except I wanted to try out their pianos one more time. There is no reason to not allow me to tryout the pianos again. She is a angry witch and I wont go back there again ever! She needs to retire and move on. Exactly what harm does it do to let me tryout their pianos? She is not a musician and has no idea about the play and feel of an instrument. A piano is a big purchase and people need to be sure about the instrument Before buying it, it takes more than one or two times playing them to make a decision. Again WHAT HARM DOES IT DO TO TRYOUT A PIANO MORE THAN ONE OR TWO TIMES?I just dont get it. Just plain weird.I went there to find a pianos for my home but I ran into a roadblock in the form of a old cranky lady that works there. Anyway I started playing a fewpianos in the hope of finding a piano I liked, however the cranky old lady was very RUDE to me, she treated me like I was a child. She said you have been here before, I remember you I responded yes, 6 months ago, I came back to sample your used pianos again in the hopes of finding one I liked she said to me well all the pianos are the same as the last time you were here, nothing has changed I said well Id like to try playing them again, maybe I will find one I like she said No, come back when we get some other pianos I said excuse me ? let me play them again, maybe Ill find one I like? She said NO! As far as Im concerned nobody I know goes shopping for a used piano and buys one on the spot, at least not me, I need to play the pianos available a few times to make up my mind. I wont go back there again. By the way Nobody was in the store except her and I, she had no other customers to deal with, she was very rude to me. A little background on me. Im 65 yrs old and a average piano player with money in my pocket to buy a piano :(

I have been wanting a piano in my home for over 15 years. Rawlins made the experience so enjoyable and easy. I sat down and played immediately and cannot wait for my children to learn piano on this beautiful instrument.

Great shop! Very helpful, very reasonable prices

Rawlins Piano was a joy to work with. They have excellent service, quick response, great products and a wealth of knowledge. They really care about their customers!!

A Rare Form of Honesty - Ray came today to pick up my piano for a restring job, which I thought I needed because the last piano tuner I used (years ago, shamefully) told me the strings were getting brittle and restringing was needed. I couldnt do it then, but Im now starting to play again, along with my granddaughter, so I thought it was time. Ray looked inside and told me my piano did not need to be restrung at all, and it is in remarkably good shape. So, heres a situation where a customer has no idea and a business could have charged a pretty penny for something customer didnt know she didnt need. I will be forever grateful to Ray for being honest; he will coming back next week to tune my piano.

AMAZING, they helped us put an event on last min. and were great every step of the way. Highly recommend for all of their services. Thank you for the help.

Great and friendly service and delivery.

We hired Rawlins Piano to bring us a piano for a Birthday Celebration. They were very helpful in providing us with price options. In the end, we decided on a Grand Piano. They were on time, tuned the piano at our venue and were extremely professional! I would highly recommend this company.

In my opinion, anyone saying anything horrible about Rawlins Piano is either mistaken or a Troll looking to spread their own personal misery. From the showroom to delivery, they have been exceptionally professional, courteous and friendly. We rented for a year and then we bought a great piano at a great value. If you want personal and friendly customer service and great prices, you are in the right place. Eric

Worst piano store ever... All the pianos out of tune unregulated... And they transport the pianos themselves so expect damages to show up when they move it to your home... Worst piano retail experience Ive ever had... The owners are not very nice either...

So the lady that worked there was nice at first and we were gonna rent a piano but when the lady said she will bring the piano to our house she called us and told us that the driver was injured and in the hospital. so we called them the next day and she said either we wait to weeks and get a 15% discount for the delivery or they bring out that day and we pay extra amount. We were very disappointed i dont recommend them at all. The lady was also very rude.

Went in to Rawlins Piano for the first time today. Toni & Ray were so helpful and friendly and their instruments are beautiful. They have a huge selection and I would definitely recommend them!

This woman cant keep her prices straightShe told me 50$ a month for a piano that ended up costing 150 a month after she put tax and added 100 an exrtra hundred because she Felt like it.Iam so disappointed at this people that cant be loyal and honest about their set prices. Total dissapointment

Woman was extremely rude and unprofessional. The quote was never honored. Should never have owned a business. These people are scammers. Stay away!