Eric and his team were so professional, honest, and reliable. The flooring installed in both of our bathrooms was of the highest quality and looks fantastic. The installer that was recommended to us was equally great as he was trustworthy and made the installation process so easy. Highly recommend!

This was our first time using this business for our new home. And I’ve got to say that it was a huge disappointment. My husband and I found the owner to be very dishonest and deceiving and it ended up costing us in the end. We paid for all materials in full up front, but our wood floors (10k) were never ordered, but we were told they were, and our left over tile materials were taken from our house, Probably to use on other projects he had, without our permission. It got ugly and we had to file charges. So it was basically a nightmare. There is a reason why his first company didn’t last and he couldn’t keep employees, Approach this business with caution or just stay away!

They did such a nice job. Worked very hard to find another person to split my piece of quartz so I didn’t have to pay for more than I needed. Extra friendly staff and great install on less than perfect cabinetry. Turned out beautiful. Will be using them again.

After looking at different places for granite, I hit the jackpot. They had the most selections, help and best prices. Then when time to install Alex was the ABSOLUTE BEST!! We had a problem with our cabinets not quite right, he went over and beyond to help. He was very nice.

Purchased my quartzite countertops from here. The staff was really professional and very helpful. I highly recommend.

Jessica and the Team at StoneCraft are Amazing ! We use them every reno our Company does in the Lake Charles Area. Great, super quick follow up and quick install. I highly recommend StoneCraft !

Very professional and courteous staff. Living in Lafayette, I had plenty of options but decided to go with Surfaces after visiting their store and meeting their staff. They just had better choices and customer service than the other stores we shopped. Our granite and tile were delivered and installed to perfection. Highly recommended.....

Amazing service and great products !! I highly recommend using Stonecraft for your new construction or renovations !!

Stone craft is the best place in town for anything to do with floors and countertops. Their employees are very knowledgeable and they offer the highest quality of products at a phenomenal price.

We had our fireplace redone and heart with a new tile. Delivery was prompt and professional installation by Design Gallery. This was small project and the team at the gallery treated it like any other large project. The design came out just as we wanted it. It looks great.Thank you,Tom

Surfaces is the best tile and granite store I have ever been to. When you see the store you would think they are the most expensive but they are not, by far. Wonderful customer service. If you need granite or want tile or want something that nobody else has go check them out. They have so much to choose from.

These folks are top notch. This is my third project with Surface Designs over the last 4 years, and they always get the job done right, on time, and on budget. I have used them for both carpet and tile flooring in the past, and they just completed a granite job in my kitchen and 2 bathrooms, and it turned out fabulous. Highly recommended!!!!

Stay away from this place!!!! They want you to commit by buying a slab of granite before they will come out to take measurements, so you will be at their mercy. The price they give you on the phone is just an estimate for fab and install, so we are supposed to take the sales persons word that the estimate is correct. Whats stopping this company from raising the total cost of fab and Install, if you have already paid for the slab? Absolutely, CRAZY!!! Its like buying a new vehicle before you know the final price. YOU DONT DO IT!!!!! to even make matters worse, they wanted me to purchase a slab that was approximately 30 sq ft larger than required. I can assume it was so they could sell the large remnant piece left over that I paid for to some other sucker!!!!! Dont fall for it....Honestly, Out of 15 or so granite business called in the last few weeks from Baton Rouge to Houston, this is the first business that required a purchase or commitment prior to taking measurements. All others businesses gave an estimate based on my measurements over the phone, but set up appointment to measure prior to final price...

Such great service! First time to visit and Stephanie was soooo helpful and awesome. Answered all my questions and help me find solutions on such a short notice. Very impressed

All the staff I dealt with-- from the front desk to scheduling and installation--were personable, cheerful and helpful. My granite countertops were delivered cut and placed with great care and the job went smoothly and looks top notch. I will use Surfaces again on my next remodel.Thanks for a no stress experience!

Best granite countertop installers around! We used this company for a self-installation tile purchase. Although some of the tile was long lead, it all came in in great condition, was just what we wanted and the staff was very helpful when looking for options. This is why we opted to look at Surfaces again when upgrading our kitchen countertops to granite. Again, the staff was very helpful. And I cannot say enough about the installation crew. They arrived on time, they worked very hard, they managed their time exceptionally, and finished the project in one day. That may seem easy but this kitchen is not a typical shape. It has a half hexagon with rounded corners! AND they did the laundry room and the master closet. A truly exceptional group of people.

I had beautiful floors installed in a very high traffic area. I had some serious concerns and wanted the best solution. I was counseled on the best product and went with their suggestion. Some concerns came up as to the performance of the product.The owner came out and told me he would take care of it in a couple of weeks. Did not happen. At the same time they were supposed to measure for another floor. Nope. Called again, and went by the shop. Still being told they were so busy, someone would call me back. After many calls someone came out again. They said they would order some product for me to take care of the problem. Every time I have called back I am told they are too busy someone will call me back. Notice a theme here. Dont bother with them. They are too busy. They say they will do something and do not follow through.P.S. - I noticed a prior review that stated Rose is an employee. I can confirm this as fact. Rose was one of the people that did not follow through with what was promised. Rose was supposed to come measure for new floors in the Master bedroom the day after she and Eric came out to review my concerns. Rose did not. A week later she called to tell me she had not forgotten about me but they were so busy. That incident was several months ago, I have not seen or heard from her since.Eric is the owner and he was the one that told me they would take care of my concerns on my 10 month old $11,000 floor. No Eric again. They are so busy.

I contracted Surfaces Design Gallery to take up my flooring and reinstall new wood look tile. The guys that took up the floor clearly didnt have experience doing that kind of work. After 4 days and numerous pieces of equipment trying to get to get the floor up the owner subcontracted someone else to do the job. When they started laying the tile, the first tile layers laid the tile uneven and crooked and had to be taken up. I found out later that he had never used these guys before and they didnt even work for him. The subcontractor came back and took the floor up again. Only this time he used a machine that did sever damage to my cypress cabinets. They laid the floor and used the tile that they took up the first time. Many of the pieces were chipped. This job should have taken 2 weeks. We were out of our home for 8 weeks and I had no kitchen for 10 weeks. During this time the owner rarely showed up to the job site. I still have chipped tile and my cabinets will never look right again. Also there were many days I waited on people to do work and they never showed. Now we are getting harassing phone calls and text messages because we are giving negative reviews. Also the great review by Rose, she is his employee.

Ive recently had some work done at my home by Surfaces Design Gallery. It was a GREAT experience for me!!! The staff was very helpful and friendly. I would recommend this company to anyone.

Never never buy anything from this store. They dont pay their installers. We delivered 2600 ft of material to 4019 cappy lake Charles installed it even had manufacturer representative said it was perfect. This store should be shut down for not paying employees.

Very helpful. Took plenty of time to help me select tile and accents

Was very pleased with service and installation of carpet. They came out quickly to measure and rip out old carpet .

The people were friendly in the store... but once I put down the deposit for the granite countertop they disappeared from sight. It took multiple calls just to get someone to show up to do the measurements. Ive given more calls since then, and Im still waiting for the countertops to be installed. Its been three weeks so far. Based on the other reviews, Im not the first one to encounter this problem. Buyer beware.

Always enjoy the service, pricing, and great products. Always come here first!

Just finished up my 2nd house using Surfaces Designs & they always exceed my expectations.

I WILL NEVER USE THESE SORRY PEOPLE AGAIN, THEY TELL U THINGS THAT WILL BE DONE AND DONT DO IT, I TOOK OFF WORK SO THEY COULD DO THE JOB AND THEY NEVER SHOWED UP, I SPENT 5200.00 ON THIS SORRY PLACE, AND IT SUCKS

T iced to get a price was told they were very busy but would get back with me never did wouldnt call back or return texts