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Rountree Moore Toyota
1232 W US Hwy 90, Lake City, FL 32055, United States
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Rountree Moore Toyota
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JL
Review №1

We worked with Caleb and he was easy to work with. He was never pushy and kept me informed on anything that came up. We live 1.5 hours away and when we went to look at a car he called to let us know that the car had just been purchased and let us know what else he had. We still went and found another that we liked. They were fairly priced, easy to work with and the process was fairly quick. I would recommend Caleb and this dealership.

Pa
Review №2

I love my new car!! Thanks to John Scobie and Graham for their expert help. It was the easiest and most pleasant experience I’ve ever had purchasing a car. I strongly recommend this dealership. I drove there from St. Pete and will do it again!

Se
Review №3

Very pleased with the service I received from Rountree-Moore Toyota. John and the Manager Steve are the greatest! My 2021 Camry seems to be a fine for the price, and I have every expectation that it will serve me well for years to come. James Halloway and Brandon thanks for all the back end support. Very strong Professional Team with countless resources. I will recommend to friends and family.

Jo
Review №4

Nice place, kind sellers fast experience:) made getting my first vehicle easy

Am
Review №5

I had the best experience at Rountree buying my Toyota! Melissa made the whole process stress free. She was down to earth and very straightforward! The whole staff was the same. Very honest very knowledgeable and very helpful! Thanks for everything! I love love love my hatchback!

am
Review №6

Delynda up here was amazing. She got me in the perfect car and I couldn’t be more excited of her choice. She worked above and beyond expectations by making sure I left there happy and excited. If you are looking for the perfect vehicle I would recommend going to see her. If the cars there is not what you like she will do her best by looking at the other Rountree Moore dealerships for the vehicle of your dreams.

Ry
Review №7

These guys worked hard to get us out of a tough situation into a better deal! Excited to come back to service my new car! Thank you Toyota Tay!!

Jo
Review №8

Very pleased with Caleb Wynn and Rountree Moore Toyota! Drove an hour and a half to get the best deal in the region! Before you buy, call Caleb and just see what they can do. I was pleasantly surprised at the deal I was able to get

Ca
Review №9

My Mom & Dad were looking for another Highlander after my Moms car accident and Justin Vaught was able to make a great deal happen. He was a great person and very up front and personable. We all had an awesome experience!!

Lu
Review №10

I purchased a new vehicle from Rountree Moore Toyota several months ago and was blown away how well i was treated by the staff, i have been to other dealers and Rountree Moore is the only dealer that treated me as a person with respect. Never once were they pushy nor tried to steer me towards something i knew i didnt want they, they listened to what i was looking for and what i wanted. Heather and the rest of the team involved (dont remember all their names) were beyond wonderful and awesome to have worked with. Cant thank enough the awesome staff here at Rountree Moore for the way i was treated down to the fantastic deal i received from them, definitely will keep coming back to them no reason to go elsewhere again thank you all beyond grateful.

Sa
Review №11

Loved the down to earth atmosphere, Delinda was so helpful and answered all of my questions. I will absolutely be back in 6 months to purchase a car for our daughter. The finance guy was very knowledgeable and explained everything thoroughly and even emailed us the details before we arrived.

Jo
Review №12

Well that was a waste of time. Drove from Jacksonville when a salesman (Caleb) told me the Internet price of 40,000 was good and negotiable due to it being the end of the month. After I test drove, the manager (Steven) told me after everything was said and done including the warranty, which was not on the website and an additional $3500, The total would be 50,000. Not only was the price non-negotiable but he told me the price was actually 42,500 and they did not have to honor the Internet price which was ridiculous considering the car was on the lot as of yesterday. I simply told him that’s all I needed to know that they would not honor their prices and told customers flat out lies before going to the dealership. Made my decision to take my business elsewhere extremely easy which I’m sure doesn’t matter to them, but is still disappointing and now I understand the poor reviews

Je
Review №13

This dealership goes above and beyond! I live in north Georgia and Michael Howerton and Michael Williams did everything they could to ensure a smooth transaction. The vehicle I wanted was located and secured. I was informed of changes immediately. I got a great deal on my trade and can’t recommend both Michaels and Rountree Moore enough! Way to show what amazing customer service looks like!

Ap
Review №14

Came in to trade my car in, was helped by Delynda who was absolutely amazing. Such a great experience, everyone I dealt with was so helpful and polite. So happy I decided to come in, wound up trading up to a brand new 2021 vehicle. It is my first brand new car and was her first sale, it was just meant to be.

ad
Review №15

Lowest prices for quality service. Definitely coming back for all my maintenance. Every one there was friendly and efficient. 2 thumbs up!

Bi
Review №16

Victor gave me top dollar for my trade in. Made the deal easy to do. Plus they were all so efficient to get me in and out with a car of my dreamsSpecial thanks to Ashley Carter the General Manager. His employees speak highly of him for a reason. Everyone was so polite. Thank you all at Rountree Moore Toyota in Lake City, Florida.

Mi
Review №17

Delynda is a great person. I have known her for several years now and I couldn’t ask more loyal friend. If I were in the market for a new vehicle, I would definitely go to her and I trust her more than I trust anybody else.

Ty
Review №18

Very nice team. Upper Management does everything with finesse. They are very considerate to others and patient. I will return and nice music too by the way. Thank You!

Pa
Review №19

If you are in the market for a new Toyota or good used car Rountree Moore Toyota can help. As a previous employee retired now, I highly recommend John Scobie as your salesman. John is a straight shooter and will do everything he can to make you feel comfortable and happy with your purchase. He will also be there for you after the sale. My old customers (30 years) all have my cell number and when some call me, that do not know I have retired, I tell them to see John. I trust he will treat them right. So see John Scobie, and tell him Pat Riley sent you.

Sa
Review №20

Nice Service … they are the best .. specially Delynda.. she did a excellent Job helping to get my new Car! 🚗🚗🚗 .. recommend 💯🎈

Jo
Review №21

The Service Dept. is the truth. I never said I was a retired technician and I can say they are honest and sincere. I met Erika last visit. I can say everyone is a win at this location. Bravo to the Service Manager, she has a strong team.

Be
Review №22

Delynda has the best customer service anyone could ask for! She will pay attention to your wants and needs and get you in your dream ride. And get you the best bang for your buck!

Re
Review №23

Ashley Carter and Michael Howerton did an excellent job with getting the deal on a new car. They are very fair. They are not your normal pushy salesperson.

La
Review №24

Melissa was absolutely great! Communicative and knowledgeable on what route to take in my situation and made sure to give me all the details on all my options. Would choose her again

D
Review №25

Worst dealership ever! Stay clear. They lie and misrepresent information about used vehicles. The inspection they say the do before they deliver a used vehicle is terrible. Numerous issues were later found. The dealer fee they charge is waste of money. You get nothing but headaches. They say they have no room on prices, but later found out they made over $2700. in profit on my deal, when they said the lost money. Liars!

El
Review №26

Anthony is a wonderful salesman.And im going to make sure Anthony get more customer.When I trade my car onit will be with Rountree and Anthony. I love the service and the people here at Rountree very friend just like family. Iove theses guys.

Ab
Review №27

Great customer experience! Look for Toyota Tay he’ll make sure you go home with a bigger smile than the one you came in with. Cant forget the manager, to the manager Ted, thank you so much for your excellent customer service! I came in just looking and drove out in 4 new wheels; 5 with the emergency tire:)

Li
Review №28

Dylinda Allen is sweet, professional, and very caring. She goes that extra mile to assure you are comfortable with her. Would love to have more sales personnel like her.

B
Review №29

BEST dealership in South Ga/ North Florida! I bought a pre-owned vehicle from Roundtree Moore a few months ago. By far the easiest purchase I have made thus far. The sales person was very knowledgeable and walked us through the whole process. They were very busy the day I was there, but I did not feel rushed at all. We love the vehicle that we purchased, and have been back multiple times for our routine maintenance. They always take great care of us! I would definitely recommend to a friend, and will be back for our next purchase!

Ma
Review №30

Toyota Tay & Justin Vaught were so great. They were incredibly accommodating. Thank you guys for a great car buying experience.

Da
Review №31

My experience was great.Thanks to Aaron McFarlane he showed me several cars and was very informative and answered all my questions.He was very personable and friendly.

Pa
Review №32

If you are looking for a new car this is the place to make your purchase. The staff is wonderful especially Delynda Allen she is excellent very professional and she listen to her customer. I drove from Jacksonville and I was not disappointed.

Ro
Review №33

Delynda is an amazing help! Very conscientious and detail oriented. I would recommend her highly! She’s one lady that cares about her customers.

Me
Review №34

Delynda was amazing! Her professionalism accompanied by her warm spirit made for a wonderful experience! I would recommend anyone looking for a vehicle to go here for sure!Thank you so much Delynda!!

Lu
Review №35

Friendly service and they went far and beyond to get me the best deal for my preowned SR5. Shout out to Toyota Tay and Willa for making it a memorable experience.

Ki
Review №36

I worked with Michael Howerton, AKA Toyota Mike, this Saturday on buying a 2021 Corolla. He was very friendly and very easy to work with. He was straight to the point and didn’t try to pull any fast ones on me. Definitely would recommend this salesman if you looking for a new Toyota!

Ro
Review №37

Best costumer service in North Florida and South Georgia. Ive been buying cars for over 30 years, and Ive never met a salesman as friendly and as professional as Zane Matthews. I really liked how at home they made us feel, and the no pressure environment. Two thumbs up to ALL the staff at Roundtree Moore toyota.

Ma
Review №38

Delinda and James were very knowledgeable and walked us through the entire experience. Would absolutely purchase from them again.

Co
Review №39

Be careful as they tried to charge me nearly $5k in fees on top the price of the vehicle. Part of that is this ridiculous over valued RTMT package where they will literally try to charge you for selling you a clean vehicle.

Sh
Review №40

I had the pleasure of being helped by Yazmin Rangel she was very patient and understanding. Her customer service was excellent. I will definitely recommend her services to friends and family.

To
Review №41

Amazing dealership! No pressure tactics, easy going people and Michael Howerton helped me get into my 2021 RAV4 Prime Ive been wanting for so long!!! No hassle! Hes the best in the biz!!! Make sure you go to Rountree Moore Toyota and ask for Mike!

Ka
Review №42

I had a great experience buying my new Highlander at Rountree Moore Toyota. This is my second car that I’ve purchased there and I’ve also had great experiences with the service department. Highly recommended!!

Ka
Review №43

If you are looking for someone helpful and knowledgeable in the car business, Delynda is the one for you! She is amazing and the one person I’ll always recommend.

ja
Review №44

These employees are the most rudies people in their Id recommend not go to roundtree more toyata .

Ju
Review №45

Just wanted thank John and Ashley for taking amazing care of me after I recently purchased a vehicle. Great Dealership!

Ca
Review №46

I went to Toyota Aaron Macfarlane the salesman helped me . He was so friendly and I didn’t feel rushed, he seem very trustworthy, and showed me around the sales floor of available cars and trucks . Aaron was very informative and answered all my questions. I will definitely be back when I’m ready to purchase .

Ha
Review №47

Dont go there on Saturday! Weekend techs cant diagnose loose valve stemsafter 3 weeks and 2 visits, we ended up at a real tire shop and they fixed us up in 10 minutes and no charge. All 4 valve stems were loose

Be
Review №48

Ms. Allen is very helpful and knowledgeable. She made my experience enjoyable with her great personality.

Ja
Review №49

Melissa Standridge was amazing and helpful. She got me in the right car. Will recommend her to anyone looking to buy a car.

Be
Review №50

I had the most disappointing experience at this dealership. The sales person (Melissa) was condescending and rude. She would not return my calls and stated she was too busy with another customer and I should understand. I asked questions about the car and she seemed bothered and uninterested in helping me. I called to complain to someone only to find other salespeople answered the phone and did not want me to speak to the manager. When I went to another nearby dealership, I was treated like a valued customer and had a wonderful experience.

An
Review №51

I just purchased a rav 4 yesterday, Melissa Standridge was very helpful and got me the best deal I could possibly get. I highly recommend paying her a visit if you want to save some 💸

Rh
Review №52

DeLynda was a great salesperson from start to finish. She made everything easy and comfortable.

Ap
Review №53

Thank You for your hard work. I greatly appreciate that you fought hard to get me the car I had to have. Steve used his resources and won! Thanks you all for the service. I am glad I found my new home with Rountree-Moore Toyota in Lake City.

Al
Review №54

Even though we decided to hold off on purchasing at this time, Delynda was very patient with us and very informative about all of the vehicles we were looking at.

to
Review №55

Service was great. Loved working with Michael. I love my new Corolla!!

m
Review №56

My family and i had issues with our vehicle and contacted Toyota. We spoke with Joshua about possibly trading in our car for a newer pre-owned and Josh delivered to the fullest, Even drove us to get dinner and dropped us at our hotel for the night since it was end of business and we were on a vacation from out of state. He picked us up and got us what we were looking for by noon next day. Couldnt have had a better experience. Will recommend Joshua Ledogar and Rountree Moore Toyota.

Ma
Review №57

Toyotatay, our salesman has an incredible personality and we are more than satisfied with the deal we were able to make in the purchase of our vehicle 😀

Te
Review №58

I stopped by Rountree MooreToyota to check out what’s new, Dylinda walked over and ask if I needed help. I explained I was just looking and she was so nice. She took time to show me around. I will be back when I am ready. to buy my new Toyota. Thanks Dylinda Allen for all your patience!

Tr
Review №59

Purchased my new 2021 Toyota Corolla a week ago. Delynda was amazing with her customer service and making sure I had all my needs met. She really deserves 10 STARS ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

De
Review №60

Aaron was great very informative and helpful. Really nice young man.

Gr
Review №61

Sat in the waiting for 2.5 hours waiting for my routine service, 20,000 miles on my car. After this walked around outside and seen my car in the parking lot. Received a text stating that more work was needed. Ashley, the Service Manager said that it will take another two - three hours to perform the additional service. Five hours at the dealer WAITING for them to do routine service. Been here many times before, first bad service, even purchased car from here.. I have received the warning, loud and clear, find a better dealer.

Ro
Review №62

Delynda was very helpful with my purchase of a new vehicle. Everyone at this dealership is great.

No
Review №63

Delynda Allen was as sweet as Southern pie with all her Southern Charm. Delynda helped with all my silly questions and was very patient with me. I definitely recommend going there for all your car needs and wants. And definitely seek out Delynda.

F
Review №64

The sales staff at RountreeMoore Toyota are easy going. They take the time to help give you the information you ask for so you can make an informed decision. Easiest place to deal with in town. Recommend seeing salesman John Scobie and Michael Howerton.

Gr
Review №65

Delynda is a great sales lady and would recommend her to anyone thats in the market to visit her she very kind and personally motivated lady.

Br
Review №66

What a nightmare! My experience at this dealership was awful. I was given dirty looks by the salespeople as soon as I walked in the door. Apparently they dont want black people for business. I tried to purchase a used vehicle and they showed no interest in selling me the car. I walked out, and they didnt even try to stop me. Lets see what generic and unresponsive message I get from the dealer on this.

To
Review №67

I bought my 2019 Toyota Camry from Toyota Mike was an excellent experience will refer my friends and family to do business here.

El
Review №68

Dellynda Allen’s sweet personality and her helpful attitude is a wonderful asset for your dealership.

Pa
Review №69

Delynda is a very courteous saleslady .I will definitely be back.Awesome personally. You need more like her.

Do
Review №70

Delynda Allen had that Southern Charm and wasVery Helpful? GREAT PERSONALITY fun to workwith!!

As
Review №71

My family has done business with Ashley carter for over 12 years and has never been disappointed.

Ci
Review №72

I hate car shopping, but Michael at Rountree Moore made it an enjoyable experience. He answered all of my questions and concerns, and he never tried to sell me on a car that I wasn’t interested in. 10/10 would recommend. We will be back for all of our car buying needs.

Sh
Review №73

Delynda was so helpful! Very personable! Thanks a million!

Ro
Review №74

Delynda is personalble and beautiful lady. Very pleasant and wonderful to work with.

Gi
Review №75

Yazmin was so great and informative with info in what I need to do 10/10 recommend her

Ch
Review №76

Toyota Tay is an associate that I can trust. Also, my husband agrees. I would say today is one of my best experiences, and I never been treated better. Also, I would return to work with Toyota Tay.

Ma
Review №77

Delynda was a pleasure to work with. She made my experience trying to trade up very pleasant!

je
Review №78

Mr. Bill, Mike and Graham did an awesome job. Answered all our questions. Very patient and accommodating. Knowledgeable. They took a bad experience and made it better and gained a life long customer. Thank y’all sooo much!

mu
Review №79

Yazmin was awesome!!! She definitely knows what she’s doing

Al
Review №80

I got my oil changed and came in for service felt right at home highly recommended.

J
Review №81

Worst dealership experience I have ever had in 30 years! Staff is very unprofessional and rude. I contacted the General Manager about my concerns and he never called me back. They are only interested in a quick sale, and after the vehicle is gone they could care less. Stay clear of this dealership for sure!

Am
Review №82

Toyota Mike is a great salesman. He is always so helpful and professional.

ka
Review №83

Toyota Mike Howerton is the best! We’ve purchased 3 vehicles from him in the past 2 years!

Pa
Review №84

DeLinda is a happy wonderful Christian lady. She will go out of her way to help in any way.

Ch
Review №85

Market adjustment= price gouging. You know the only thing these people care about. Boo!

Ky
Review №86

Delynda is a great person to work with. She always goes above and beyond to get the job done.

as
Review №87

Greatest dealership ever. They done a awesome job in the service deptment.

Ji
Review №88

HORRIBLE TOYOTA SERVICE AT THE COUNTRY...Just oil change...BUT NOW IS A BIG PROBLEM same purge valve ( THANKS NEIL) for replace this NOW $400 but when my car enter in this side, I didnt have any problem. BE CAREFUL with this place. Same case with Neil 8 months ago.

Am
Review №89

Delynda Allen was very professional. Helped with everything I wanted and needed.

Da
Review №90

Delynda was amazing thur the whole experience.

Je
Review №91

Stopped by just looking around for my next car. Salesman Aaron Macfarlane was friendly, helpful and knowledgeable.

SA
Review №92

***DO NOT DO BUSINESS WITH THESE PEOPLE***I called them to inquire about the availability of a vehicle they had for sale on their website. Since I know that some vehicles that are posted online may not be available I gave them a specific stock number. I also asked the salesman to take a picture of the vehicle along with the MSRP sticker to confirm that it was the same one for sale online. He confirmed that the truck was available and we agreed on a purchase price.They sent me a quote and I proceeded to send them a credit application.The application was approved and we started to make arrangements for me to pickup and sign the paperwork for the vehicle. I live about 400 miles away from this dealer so I decided to fly up the very same day.After confirming with them that everything was squared away I went ahead and purchased my airline ticket. The salesman would pick me up at the airport and I would drive back home. Before leaving to the airport they called me and said they made a mistake and that the vehicle was a pre order that had already been sold. But wait, it gets better.At this point they had already run my credit and I had purchased an airline ticket. Then a manager called me and told me to fly up and they would sell me the vehicle we had agreed upon. Then they called me back to tell me that it was a mistake between them and they would not be able to sell me the vehicle.They promised to order me the same exact vehicle and would have it to me in 32 days. That was another lie of many. They sent me the information of the vehicle and it was no where near the same.This business is the most unprofessional dealership I have ever dealt with. I am extremely surprised that Toyota would allow this company to represent them. I have everything documented and I will be taking my experience directly to Toyota.

Wa
Review №93

Overall a great experience! Josh was our salesperson. He was very easy to work with (aka low pressure) and cared about making our experience a great one. We had a last minute snafu but the dealership worked with us to make the situation right and make us happy and satisfied customers! I would recommend this dealership to others that want to get a good deal without the hassle of dealing with big city dealerships.

Ra
Review №94

I had a great experience with Delynda Allen, excellent customer service!!!

Lu
Review №95

Delynda allen is an amazing employee, very helpful!

Ma
Review №96

Delynda is a very sweet beautiful person and very friendly and personable.

Ji
Review №97

Delynda Allen was very helpful, she is kind, polite and very courteous.

Ni
Review №98

Friendly, Patient and knowledgeable. Finance guy is really cute too. (:

Jo
Review №99

Friendly, negotiable and patient. Had the greatest customer experience at rountree moore Toyota

An
Review №100

Ms. Jennifer the service department manager was excellent, your professionalism and honesty is what we need more of in this world, you took ownership of the mistake that was made and righted the wrong,you went beyond and above to make sure my wife and I were satisfied before leaving, thank you again, Toyota made a excellent decision when they made you the service department manager keep up awesome work Ms. Jennifer

Information
69 Photos
100 Comments
4.2 Rating
  • Address:1232 W US Hwy 90, Lake City, FL 32055, United States
  • Site:http://rountreemooretoyota.com/?utm_source=google%20-%20gmb&utm_medium=organic
  • Phone:+1 386-603-9056
Categories
  • Toyota dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:12–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
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