Nice E bike shop. We had excellent service by a knowledgeable salesperson. We didnt purchase one but we learned more about them.

I had some issues with my lawn mower I purchased I called the store and got Jessica and WOW she went above and beyond to make sure that I didnt waist my time and helped me in exchanging my old lawn mower. She was fast and understanding and cared about my needs. The best home depot I have been to. Thank you again Jessica!!

Staff helpful, appears they dont have any supply issues as the shelves and overhead racks are full. Wait for checkout no existent

Go to place for garden and hardware.Fan Motor went out on 24 inch whole house fan purchased at home Depot 13 years ago. Went to buy a new motor, they did not carry same.Had to buy completely new fan at $ 250. Almost twice original price.Stopped at customer service, said they would send someone. Two trips to front to request rep. Had to wait 20+ minutes and for a less than knowledgeable staffer. Bought product anyway.Good part, checked internet.Motor 2/3s cost of complete fanPurchased item was within 5% of best online price.

I just love home depot. They have everything. And this had VERY HELPFUL workers. Customer Service was great. Checkout easy. :)

Received help from a really nice guy in millworks named Tim. Always so helpful. Great attitude and great customer service. Always goes the extra mile.

Good, healthy plants. And a new guy tool for this girl that does it all in the garden! Thanks to The Home Depot.

Were there for over 40 minutes waiting for someone to help us cut some wood. If I could give it a -0 I would we ended up going to Lowes. We also asked 5 different people including the store manager and no help. Worst service ever

Ordered an in-store pickup and James did a good job bringing it out to my parking spot. He got it there pretty quickly and eas friendly and being that it was a hot day, he was even thoughtful enough to bring our a water bottle for me. Thats what I call customer service!

People are great, at least one I delt with - cashier Danielle (spelled differently I believe). Policies suck. Especially The Retail Equation company that wont answer any questions or explain their policies.

Finding someone to help or get answeres to questions is extremely difficult, and when you do it is hit or miss on whether they are happy to help you. I would much rather shop at lowes.

Uncle Chris,Tim, Martin, Jacob & all the girls are always smiling & ready to help. My dogs just love everyone 😉

Super,workers are awesome nice and gentle with everyone, the time goes quick.l recommend to all go there.

I contacted five times to find out how much does it cost to install kitchen faucet and still nobody responded.I am so sorry for multi billion dollar company like this!Probably after few years it will be out of business!

Always a nice place to go. Usually can find what I need but not today. They were out of 1 thing. Maybe next time! Lets hope...

Found everything I was looking for very pleasant experience

Difficult to find what I needed, something to repair cracks in my pool, plus the lights were only halfway working due to some electrical issue. But the employees were helpful and courteous, making sure we knew they were closing and could find our way to the door.

Great service at this location. Thanks to Carlos who professionally lugged our mirrors out to our car over a two weekend/partial order pick up. Amazing energy—Top-notch. Thanks to Alondra at the front desk, who although obviously busy with phones ringing off the hook, took the time to answer my questions. Great crew at the LEHD—keep treating them well!! They represent you well.

Whether youre going because your wife needs more flowers or because youve just started a landscaping project that is way over your head (me), Home Depot has got all that you need. I have found that it out performs Lowes (which is closer to me) in the pricing of many of its items. Check it out. You may find new ideas for projects to start that youll never finish. No matter what, they have your back. Plus, they are real friendly.

If I could give zero stars I would. DO NOT USE THE KITCHEN RENOVATION/DESIGN TEAM IN THIS STORE.We moved here back in April. Due to lack of contractors that we knew of or were available, we decided to go to a big box store mostly out convenience. From the get go, during the in home design process, I was told of what I couldnt do (they didnt have knicknack shelves available. They couldnt do cabinets to the ceiling, I couldnt paint my existing cabinets, I couldnt pick out my own backsplash or colors, only what was available.) I was annoyed but I understood the liability aspect of it.After signing the contract, I had a change of heart due to the exorbitant amount of money just to do a refacing, new countertop and sink. We minimized what we wanted to do (replace the sink, the box under the sink and countertop) and did so within the 10 day allotment under contract.We were told they would let us know when everything would be available. There was a few different excuses from the company but TWO MONTHS later, everything is now in. And we were told a single date for install. Today. No explanation of what was going to be done, if it would take longer than that single date. Just the assumption that it would all be done.Now I currently have one guy in the house from the cabinet company. But no countertop being delivered today. A few phonecalls were made and we are just now finding out that it wont be installed until August 12th?!?Im currently in the home with two very young children. I have open kitchen drawers sitting in my entryway for my kids to get into because I have nowhere to put them. I have nowhere to prepare our food or do dishes (they took out the old sink) I was told the kitchen would be covered in plastic to contain the dust and mess. There is none of that. My backyard patio is covered in broken tile and splinters.I understand lack of staff and covid and things of that nature. But to be waiting MONTHS only to find out its going to take almost another month and Im supposed to be ok with a demoed kitchen until then?Complete lack of communication and planning on their part. There is no number to call and complain to one particular person. We are paying the fee and yet we were told we dont even have project manager assigned to our project?Do yourself a favor, and find contractors that you can trust that will make you pay so much less than this company.Convenient, my a**

Best hollenween stuff in one place. Prices good. If your thing is skeletons, look no further!

Bought a can of a/c refrigerant for my car and paid the $10 deposit. Took the can back to retrieve my deposit and they gave me store credit. WTH. They said that was the only option. BS.

I rented a ladder here for a home project. A tricky stairwell that needed painting. The staff here was great at the tool rental department. These guys were attentive and friendly. The ladder was a multi position that could be used to navigate stairs in a secure manner. The rental price was reasonable. Instead of paying $375 for a ladder Id rarely use I rented one for $35 for the day. I received good service and convenience and was allowed to finish a difficult task thanks to the guys in tool rental. If you need a ladder, power washer, generator, ditch witch, ect....this place is a good place to take a look.

Great customer service from the employees also the self service check stand personnel helped me quickly get out of the store

Dont waste your time coming here. Always out of stock of most items. They need to start firing their managers and hire some competent employees. Do yourself a favor and go somewhere else.

Great selection, reasonable prices.

Great selection of outdoor plants for my area!

Great customer service on the phone. Benita really helped me out. She worked with me until we figured out how to get a quote sent to & was really attentive! Thank you again benita!

The inside is nice but the parking lot was filthy. Dirt and trash everywhere.

Well stocked, friendly and helpful staff, decent location, etc.

Great signage! Their sign maker is amazing! Good prices and customer service! I prefer the Lake Elsinore store.

Very very convinion store

Quick and easy,with great customer service👍

Its a great environment the staff is really helpful especially the cashier Katherine she helped me with everything I needed and answered al my questions to make sure I was satisfied.

Had to speak to manager on call and explain that the store was starting to be like Walmart where the customer has to guess the prices on items since they dont post them!! How hard is to have employees walk down their working isles and notice items with NO prices and produce a price printed price tag. Next time I will contact Department of Weights & Measures. They dont want them to be on their case!!!

Busy today, lots of shopping moms. Happy Mothers Day!

Great visit, got it all, LaTisha was super nice at check out...see you next week

All my home improvement needs met.

This is my Store always in the best mood when picking up my materials from here

I go here when I have to, seems like I am the person to always get someone elses return item that is missing things. Then I have to go back or just eat money

If the DoIt Center wad still in Elsinore i wouldnt be at home depot

Been coming to this location for awhile now and Ive never had a problem here. Staff is friendly and always willing to help.

I usually love Home Depot but I complained today because the ads/commercials breaks were all in Spanish. What country am I in? I dont want to hear all Spanish ads and ket me guarantee you that if I was in Mexico I wouldnt be listening to English ads there...listen to what you want in your own home..I could care less, but Im in an American business...at least for now..I want to hear English ads/commercials.

Pretty fast service. Not too crowded.

I like going to home depot for the garden section pretty awesome .

Beautiful flowers has a beautiful flowers 🌹 variety to choose from.

Jessica helped me at self check out, she was so friendly and helpful! Thank you Jessica.

They are well stocked and staff are great with customer service and helpful.

Home away from home. Great employees

Im giving it to stars because theyre out of a lot of products that they should have and itsEvery store.

I prefer someplace else. This place is just to busy its hard to find anyone to get assistance.

Great caste of people there.Very helpful. Especially at the return desk !!!

I went to buy some tomato plants, zucchini, and honeydew plants. They had several varieties in stock. All their plants looked beautiful- very healthy and well watered. The check put line at the garden center was somewhat long bit it was moving quickly. The cashier was friendly and very professional. I would definitely come back next time I need to get some plants.

Helpful staff, clean store, lots of stock, lots of parking !

Fast and good services

Its a great place for all your projects on your home.

Honest opinion. Thrives have taken over the atmosphere in lake elsinore home depot. Contractors have to be punished because theyve given up on loss prevention. Staff always rushes before customers for the right a way in aisles. If you ask for assistance getting things from top racks!!!...take a lunch and really be ready to feel bad for asking them for help. Alot of the staff members are cool but its obvious management and work ethic are long gone at lake elsinore home depot. Even after legitimate conversations with management, nothing changes for the better. I hate to be negative and hope this someday serves as constructive criticism. Covid is definitely not the issue as these experiences started well before covid.

My husband and I were there Friday in the paint department a little nervous because we had just built our outdoor deck and we wanted to make sure we were picking the right stain for our very expensive deck. Tina Marie was there and completely went out of her way to ensure we were satisfied with the stain we picked. I had never received this type of service at any of the Home Depot stores usually they are in a hurry or rude. I spend a lot of time and money in your stores so I have dealt with many of the employees and no one has serviced us like Tina Marie. I work retail so I know what a dedicated employee is and that is Tina Marie she passionate of her job and to ensure her customers leave satisfied. Thank you Tina Marie! We love the stain our deck looks beautiful.

Not crowded on weekday, mid day. Everyone masked, very important to me. My favorite home improvement store. Curbside pick up works very well.

Its homedepot they got basically everything you need.

I like the staff they are nice and friendly.

Bought a used trailer from here 8 months ago and never received the title. Get a call today and they gave me the wrong trailer they tell me and want me to bring mine ( which Ive since stripped and painted and altered to match my work truck )And trade it to them for the other one and if I didnt and if it wasnt in its original condition they would report it stolen. ..... . See you guys in court good luck with that, Ive got my paper work thats your employees fault not mine. Only way Id bring it back is if I get reimbursed the $600.00 I put into stripping, sanding, painting, new tires and new led lights and the gas for the 120mile drive to make it to their home depot. No actually 240 miles round trip. . .

Visited the place on a Saturday morning. There was a staff helping direction at the store entrance. Checkout were pretty fast with multiple self-service lines open. It was a much better experience than a few months ago,

Its home Depot they got it all for your construction needs

Nice enviroment

If youve been to one before this is just what youd expect.

Wonderful employees that have helped my husband and I again and again with returns, finding the correct materials, and offering suggestions. Thanks Home Depot for being our #1 spot for all of our home renovation needs.

Nice kids. most of them the work here are kids.

I had to take back a patio shade and they credited me without a receipt so I could buy a larger one. No questions asked just happy to serve me. Pretty cool.

The M wasnt lit on the sign and I was disappointed upon entry. Lady took me to the cooking dept and said wait here. ....

Great place, great staff

The Home Depot is The Home Depot. All good.

Whether buying online or in store they always have what I need and the staff are always friendly and helpful.

Lee a worker who has helped me on a couple of occasions is an exceptional worker. The first time she was really great at helping me get outdoor carpet. The 2nd I was at home depot she was exceptional at helping me figure out what glue would be best for my job. I was thinking elders glue but she suggested contractors glue instead for the work I was doing. Im not sure if she is a manajor but if she isnt she definitely deserves to be.

Great customer service. The cashiers were all super nice and friendly. The Xmas tree selection wasnt the biggest, but they had reasonable prices. We picked up a noble 6.5ft for $70. They had a cute little photo opportunity area decorated and free hot chocolate. They also had really really cute 3ft trees available. Couldnt find the price for those ones.

Very helpful staff in the paint department!

Home depot is a play where you can get things for you home and tools to fix things

If you know what you need this is the place to go for home improvement and the staff in the various departments has gotten a little bit better at helping if you dont know what youre looking for

The employees are always very helpful and knowledgeable.

Good place for all household needs . Was seeking more in the parking lot as I own a R.V.

Very rude and very unhelpful.

Paint area, very good service 🙂

We love The Home Depot kids workshop, first Saturday of every month. Plus a bonus is I get to browse around.

Home Depot trys hard to please their customers.

Service here has been okay, but it must be an older store because its not the cleanest. I was there today and happened to look up (Im observant) and there was a MESS of webs. Not sure if that was left over from Halloween (5 months ago) or if they really just dont care about appearance. Check out my attached photo.But back to service - Ive received so-so service here. Cashiers are fantastic, but the folks walking the isles range from no idea what youre asking me to, well, the opposite end of that spectrum (being really helpful and knowledgeable).So be ready to help yourself (use the Home Depot app!), but youll be delighted once you leave - whether thats from awesome cashiers, awesome new toys, or if your experience really sucked!

One of my favorite places to shop. The people that work here know how to fix things. I always get good advice on the right way to do the job. Highly recommend

Great service

I don’t like to generalize but this isn’t my first issue at this store. It’s obvious the lack of integrity that employees and managers have towards their customers.

The restroom toilet was backed up and durty at 8am, when I returned around 1230 it was still the same way. No one is checking or cleaning, or repairing the restrooms.

It was great. Quick service.

Loved their deals! Actually I, went 4 the; last hiring procedure! 😎😷 It, went well I; start this Tues. Morning 🌅.

Paint Master was so helpful

Needed a water heater, the cashier offered me to apply for a credit card,it was easy and fast. Thanks!!!

We want to personally thank Misty and her two co-workers, whose names we did not catch (one of the young men did mention he plans a career in law enforcement if that information assists a manager in identifying him). They are a credit to Home Depot and went well above and beyond their duties in assisting us with our purchases. Thanks again for your help and for making our shopping experience such a pleasure. Keep up the excellent work. Good luck in all your future endeavors! ♥️♥️♥️ PS Conscientious employees are hard to find. These three deserve a raise!!!

Unfortunately most of this store staff doesnt care to have or show a good customer service.

Home depot is always clean and I usually dont have any issues finding what I need.Staff is helpful. Just need to be able to find someone lol

Super friendly staff. Very helpful.

Nice place

Great as always

Theres always a friendly person there to help. If they dont know where where something is, they will find someone who does. They also had a good selection of Christmas trees at half price the day after Christmas.