We knew what we wanted when we walked in. Our minds were made up & the sales team did their best work to get things taken care of for us. We placed our order & its just days away from being delivered. Were very happy with their service, as we were in the past as well.

The reps listened to my situation and provided me with a great deal! Superb people!

My husband and I walked in to Mattress Firm looking for a frame and twin box. The gentleman that help us was friendly, fast and made sure he had what we needed in stock. Thank you for the fast and easy, and great costumer service. We recommend this location.

Our experience at mattress firm was great . They worked with our budget and got us the best for our buck 10/10 would recommend

Today I called my mattress firm in Lake Jackson to report that my adjustable bed head quit working. We tried doing some things over the phone. And they asked if they could call me back after doing some more investigation instead of keeping me on the phone. Then they called saying they were going to send someone out to check the problem. In less than 30 minutes the manager from the store had come crawled up under my bed and fix the problem! Such awesome and unexpected service! I will definitely return to mattress firm.

Great customer service!! Kim was very helpful! We found exactly what we were looking for & got it the next day!! Thank you so much!!

We went here because it is close to home. It was a very pleasant experience. I knew what I wanted to spend and what I needed. I did NOT want to wait months for delivery. I got all my wishes and more and all was done in just a few minutes. I’d definitely recommend this store to any and everyone!

I felt very well taken care of. The staff was extremely helpful and attentive. Great experience. We got the deal we needed and were very happy with the selection and prices.

My girlfriend was needing a new mattress after finding out she was pregnant and left that job for me. I went to the store to test out some mattresses and found one that I loved and thought she would, boy was I wrong! After telling her to give it sometime to soften up and break it in she agreed. Many days went by and all she ever talked about was how I choose the wrong mattress and how she can’t sleep on her side comfortably. I decided to make the right decision and call about an exchange. They were very accommodating and didn’t even mention the 21 day break-in period and got the mattress she wanted without any hassle. Would definitely use them again for my next mattress!

Friendly and great service. Answered all our questions and ordering was easy.

Vickie helped me with making my decision on my mattress. She was very nice and professional. There were other customers in the store but she made me feel like a priority...

I need a bed for my son who is in college. This company had just what I needed at a great price. I will be referring my friends and family to this establishment.

Outstanding sales staff! 10 out 10 great experience. I will definitely be back for any future mattress needs.

I brought in my elderly mother who had extensive home damage after frozen pipes burst in her home during the recent freeze. The employees were extremely helpful. They helped with her selection and we were back home in no time. It was refreshing in these times to have an actual person wait on you and be courteous.

I had a very good experience with Mattress Firm. Excellent customer service. Thank you Ms Kimberly for your time and patience.

Had a great experience. My sales rep took the time to get to know my sleep habits and what’s worked and not worked for me in the past. She was careful to let me take my time and made recommendations I hadn’t even thought about. I am a repeat customer and will continue to be a repeat customer.

Kim made it an easy decision, would recommend Mattress Firm.

Kimberly was great! She was very knowledgeable and was able to guide me into finding a good mattress to fit my needs as well as my budget. She went above and beyond when it comes to customer service. The best part was that I didn’t feel pressured into buying right away, or pressured into buying the most expensive mattress. Thank you Kimberly, I will definitely recommend you to friends.

Found a great mattress and adjustable base. Helpful sales people.

Have purchased two mattresses from here and the people and bedding are both wonderful!

The sales representative was very accommodating with my budget and helped me find a great deal for my mattress purchase. I cant recommend them enough. If youre in the market for a new mattress give them a look and in sure they will be able to get you your good nights sleep youre looking for very quickly. So head on over and try out the sooner rather than later, your back will thank you.

I very satisfied they go out of their way to help you with the bet deals

I was looking for a twin bed for my daughter and decided to stop here. I was in and out within minutes. Customer service was very friendly and helpful. I will definitely be returning to this store!

Kim did a great job and helped us out to find the right bed.

It was a very quick purchase. I walked in the door and a Lady greeted me. I told her what we wanted. She helped immediately. We purchased it and left the store. We were very pleased.

Great customer service and very knowledgeable. Unfortunately I didn’t get her name, but she was kind and helpful. I didn’t feel pressured, and she helped us find the perfect mattress for a great price.

Very nice customer service! The manager was very helpful and really did a great job tending to our needs.

Helpful salesperson, plenty of choices, good prices

Very knowledgeable staff, personable and quick efficient checkout. They met all my needs

Kim was great she helped me with everything and even got me a better mattress for the same price that I was going to pay for a different one. Highly recommend

Purchasing my new bed was quick and painless. Kim had an abundance of knowledge that helped seal the deal on my new purchase. The 0% financing was also a quick and smooth process. 0% for 5 years, can’t beat that!

Good selection.. friendly staff.. easy to get in and out of...

The sales person was absolutely fantastic, answered every question and was extremely helpful. Great price and a nice purchasing experience.

We have been back Mattress Firm in Lake Jackson 3 times to buy mattresses for ourselves, children and nephews. It has been a great experience everytime.

Store was great very helpful and very friendly

The store and help was great

She asked the question in an order that let us know exactly what we wanted and needed. The price was great.

Pleasant and very accommodating. Vicky was more than helpful

The customer service has been great! After 3 months we decided we didnt like the mattress we had purchased, it was too soft. They switched it our for us with no issues.

A good job was done and we were helped to find everything we were looking for. Along with answers to our questionsEverything was superThanks

The salespeople were so nice and helpful&made it very fast and easy to get the mattress that I wanted, I highly recommend it 😊

Very friendly service and helpful in locating the item I needed. Price was very good! I will be back and will be sharing my experience with family and friends!

Very good people. Fast set up. They waited till I checked out the mattress before they left.

Very professional and super nice. Definitely will be back!

Victoria at the Angleton Tx. Mattress Firm was friendly, informative and efficient. The mattress was perfect choice. I recommend asking for Victoria for your mattress needs.

Great customer service and very informative.

Always a great experience. Very helpful and friendly

Super friendly staff and excellent customer service!

It’s a great place to shop for a mattress. Kim was the person that helped us with our purchase. She was very informative and very helpful. She is a very pleasant person. We enjoyed our time working with her. We can’t wait to get our new mattress.

Kim at Mattress Firm is the BEST!!! We made numerous trips before making a selection and she answered every question over and over. Then after 3 months we decided on a different set and she got processed the exchange, and made sure we were happy with our new set. She was so patient and happy to help. I cant recommend her enough and the 4 month return policy be is the best.

Not satisfied. Delivered wrong order

Extremely helpful service from all of the employees, I was in and out in no time.will definitely buy from here again.

We had a great experience in purchasing our new mattress and adjustable frame. Be sure and ask for Kim H. when you go. She was very knowledgeable and helped us select just the right bed for us. We drove 2 hours to shop with her and it was definitely worth the trip. I wish all retail sales people were like her. We will definitely be back to shop with her again! Thank you Kim!!

Went in picked two twin mattress sets and picked them up whole process took about 20 minutes, staff was extremely helpful.

The person at the store was very informative and helpful. Plus we knew what we wanted before we even went in the store. The mattress arrived on the date it was scheduled for and it actually arrived about an hour ahead of time. Overall a great experience except for the price of the mattress.

The Delivery Team was Punctual & very professional.. They helped move another mattress/ box spring, besides the old one they hauled off...TANNXS !!! Sales team was very Helpful from both Lake Jackson stores & will refer customers 😊👍👏!!!

Very pleased with our visit...Sales Associate was very helpful and knowledgeable, answering all of our questions with a positive attitude! We walked out of the store with a new mattress. Highly recommended!

They are the absolute best and have the greatest customer service in town. I will always purchase my mattresses from this location! 🤗

It was great they took time to listen to what we wanted and showed several options for us to make the decision !! Simple easy loved it

Was welcomed to a friendly staff that helped my unique needs. Staff is also well knowledgeable about all the products being sold. I give five stars because all needs were met and found what I needed.

We where in and out with graet help and fast service. Very friendly people! They have great prices. Thank you so much for your help!!

Came in for a low profile box spring and they were able to get what I needed. Thank you to Vicky for her outstanding assistance and the manger for helping me find what I needed.They were very kind in offering tie downs to transport.Would recommend to anyone looking for new mattress.

A lot of information, great support, and a nice friendly attitude. Help me get set up with what I needed and took time out of their own schedule to help.

The nicest people I ever met! They knew what they were doing. Very friendly and it went quickly

I was very impressed with their selection and quality! And Vicky was very professional and informative! I highly recommend coming here!

Kim was great at the Lake Jackson store. She was not pushy and let us look around and gave us several options.

We went in to check out the purple mattresses. They were pointed out by Kim and we proceeded to check them out. She let us lay on them. And we were going back and forth with the 3 and 4. We decided on the 4 and we got two pillows and she gave us a discount on the pillows and tossed in a purple mattress cover to go with. Great experience!

Kim and Vicky have been wonderful to work with! When i went in, they wre very helpful! They both worked with me to find a solution that fit my budget and help my bad back. 10/10 would shop here again!

I only come to this Mattress Firm to get all of our mattresses. We always ask for Kim Harris, shes always extremely helpful and knowledgeable. She always gets us the best deal in town, and has been for years!

Wonderful lady waited on me today. Worked with me to find best buy for what I wanted.

The mattress firm in lake Jackson is amazing! Vicky helped me find exactly what I needed that was in my price range. She was very patient and answered all my questions. 10/10 I will definitely recommend this place to my friends and family

Friendly, knowledgeable, no pressure, fair prices

We bought a great mattress at a reasonable price. The manager was great I wish I could remember his name. She also helped us loaded in your car when he was super busy. Thank you

Nice people, great service

We were greeted and helped by Yesenia who answered all of our questions. Ive never had such amazing guest service, it was my first time buying a mattress and she helped me set up a payment plan so I can get the mattress that very same day! She was so polite! Will definitely come back for future purchases!

Kimberly was the one who helped us, she was very patient answered all our questions. We were in and out of the store in 30mins. Very satisfied with our purchase and quick delivery.

Our experience was fantastic! The staff was very friendly, not pushy, and very helpful!!! Definitely have my business for life!

Sales associates were very nice. Not at all pushy. Told them what we were looking for and Vicky helped us build our purchase. No pressure very easy transition.

Kimberly was super nice helped us in everyway and helped with a exchange twice and it was not a problem she said she wanted us to b happy and we are

Manager wasted no time in making me feel comfortable exchanging my purchase. Great communication, service, and genuine kindness in tending to her customer.

Very knowledgeable, patient, and curteous sales personnel. They showed me 3 different line of mattresses and made it easy for me to choose.

Kim was extremely helpful, pleasant and patient with our mattress search! We had bought a previous mattress here with her years before and she took care of us as return customers! We ended up getting a Simmons Beautyrest Alcove Hybrid and cant wait to test it out with the comfort 120 day guarantee. Thanks for helping us😊

The lady was really friendly and super nice they help me out a lot will go again in the future

They were friendly and helpful. They did a very good job.

They make it easy to find the right mattress. I was surprised how quick and easy it was to buy a bed at a great price.

Very good

I had a really great experience from start to finish.The manager Kim was very knowledgeable and assisted me in picking the most comfortable bed.

Was able to try the purple in the store and they made the purchase easy!

Helpful and answered my questions.

Kimberly is the best!!!I would recommend her to any family and friends!!!!

Great place our second time coming here highly recommend to others

Friendly. Quick sale. Very clean

The manager was very helpful in assisting me with finding the right mattress. 5 stars.

Kimberly, the sales rep, is very knowledgeable when it comes to beds and mattresses.

Great service and great product

Went to get a mattress and Gunnar hooked me up with a killer deal. I highly suggest if you are looking for a mattress or anything of that nature to ask for him. Best service I’ve had.

They were so friendly and helpful finding the perfect mattress for my too tall teenager! Thank you!

Loved it. Picked out a comfy bed quickly and for a great price. Very happy

OMG I love my bed. Cant wait to get back in it lol

Great sales people. Great service and great prices.