Feeling blue, the beautiful flowers and plants at the Home Depot garden section will soon have your spirits uplifted!
Special ordered washer/dryer unit from lake Wales store. Salesperson was very cordial and competent. Guaranteed it would be delivered September 28th. Which it was .The delivery guys were very cordial and careful when they brought it into the house and placed it. I would highly recommend them to anyone.
Carlos went above and beyond the customer service experience. We were having issues with the pricing of flooring and he fixed it. He did everything in his power to make sure we left happy customers. Jenny was amazing. You can tell she loves her job. She helped assist with getting the flooring into our vehicle. She was sweet and very friendly. I would definitely recommend this Home Depot for business. They are very customer friendly and professional. Thank you Carlos and Jenny!!!!
Not the store but the company for installation of this people they have is super bad I dont recommend if you buy something dont pay they installation
I cant believe they dont recognize a veteran ID from another state
Great place for all your lawn and garden needs. We bought a wonderful zero turn mower and was professional when they delivered it.
One of my favorite places to get hardware
Excellent place to shop for hardware needs. Helpful staff.
Great staff ! For the most part they have what I am looking for !
U know what your get.Very consistent
I love shopping here the employees are very knowledgeable and they are very helpful
Great store ! The paint dept. associate was very knowledgeable.
No one answers the phone to help, they just keep transferring and even hang up.
Very nuce had exactly what we needef
I enjoyed the relaxed atmosphere at Home Depot. The cashier was helpful and friendly. When I had to take care of an issue at customer service it was done with no wait time and no problem. Thank you Jome Depot!
Worst visit ever at this home depot. The cashier was very rude and would not give me a Veterans discount when other cashiers at this store did before. Will not shop at this store again. Not worth any stars.
Where I go to do more.
Went three times in three days and got everything I needed to fix my dads garden. Employees are very nice.
Yes they seem to be restocking back to pre-virus days so selection seems to be better appliances are is still lacking
No cashiers, self serve only, wasnt able to get the military discount they offer.
Absolutely fantastic shopping experience!I walked into the store and was asked if I needed help finding a product, the individual looked it up on the product finding tool.Less then 3 minutes and was given the exact location in the store for what I needed.Highly recommend shopping here and stay away form the competitors!
Do not buy dog eared fence panels they do not have the spacing right on the slats.
Good service good selection happy as ab1 stop shop
Just know how to help every time u ask
Big store, lots of parking, easy access
It was great affordable and had everything I needed
Absolutely love this store! It is clean, well organized, all the employees are very nice and helpful
Went in to buy a chain saw. Internet said they had 7. No in the right location. Ask for help because they were on top of shelf. Work told me that was not them. Even though I could see the picture on box and read the box. Had to go to Lowes to buy the chain saw.
Quality tools but being a woman I dont like being treated like I dont know anything about what I am purchasing I went in for a brushless motor weed Wacker and they tried to sell me something else that was not the quality I was looking for.
Best Home Depot in the area. Very nice people working there all the time.
Great store. Very nice and healthy plant selection.
Good thing Home Depot is everywhere, makes things so much faster when needing just a few things.
Great service by real professional paint department employees.
AVAILABLE CUSTOMER SERVICE - Home Depot in Lake Wales, FL provides ample customer service representatives on the sales floor where they are needed most. The reps are courteous, knowledgeable & will personally take you to the item you are seeking. I tip my hat to both management & staff. Thank you!
Never again will I shop there I waste 4 thousands dollars for 2 appliances they never call to say they move my date I waited all day for them if I dont decide to call I would not find out that they changed my order with out them telling me and still this lady talks to me very rude and hang up the phone on me there lost hope people read this and dont shop there
Worst experience of home building supply in my life. No way it should take over an hour to get service when you walk in knowing exactly what you need! Felt discrimination because I was a mature white male. Several employees were busy doting on one female customer while multiple other customers waited for assistance.
I have a very nice rigid belt sander that was a gift, its belt driven and the belt is a normal wear item that requires replacement regularly. Since the blue place doesnt sell rigid brand I went to the home depot looking for the belt. Then I ordered it from Amazon. Because you know the home depot didnt have it either.
Very polite staff. Easy in easy out.
This store asks u what canWe help you with . They willTake care of you the whole time your in the store. VeryFriendly people as I was leaving this worker said have a good day sir pleaseCome again. I said yes I sure will thank you.
This store is Somtimesy. What I mean by that is, sometimes its good and sometimes its not. Sometimes I can find a friendly employee that knows what Im looking for and doesnt mind taking me where I can find what I need. Other times you think your the only one in the store and if you can find a employee they dont know anything about anything, they dont even know there actually at work. Sometimes the Customer Service desk is friendly and helpful. Sometimes they make me feel like Im doing something wrong if I return without a receipt. The store is neat and.clean. The bathrooms are too. They usually have what I need. And they have a nice selection.
They let disrespectful people in without face masks so that takes a star off.Not many employees around to ask questions.Inventory on app is inaccurate.Going out of peak hours is the best to avoid crowds.OK!
Great service and they carry just about everything one need ....except food lol.
Great prices and good employees they also have free face mask for customers and sanitizer it shows the care about their customers
It was early everybody pretty much stayed their space
The Home Depot in Lake Whales has a team that provides excellent customer service. They loaded our concrete into our rental truck. Helped us with the concrete mixer and basically provided amazing customer service.
Lots of stuff in stock great place
Better selection of plants than Lowes. Staff at Home Depot always are friendlier than Lowes.
Ive been using this location for years. Ive rarely had a problem. I went to his location recently to buy a range. they had quite a few ranges that were below my budget. The problem was they were a minimum of 3 weeks out for delivery. Even the Appliance department rep suggested I go to lowes which I did and got a range delivered the very next day.
Theres a relaxing atmosphere and the staff were kind and helpful, except for one but everyone else was very kind.
We were able to find what we needed with the help of a couple associates.
We had a return, it was an attic ladder, and it was opened, as we did not realize it was the wrong size until we attempted to install. It was in perfect condition and the hardware was in a sealed bag. Home Depot handled the return with no questions. You have a customer for life!
HD keeps getting worse
Awesome place to shop the workers are right there to help
I love the Depot. It would make a great man cave
Great store employees are very helpful
They never have helpful people. If you want knowledgeable people go to lowes. Home depot just hires anyone who applies. I only go here if I know exactly what Im getting or there isnt a local lowes wherever Im working that day
My Dad and I shop at the lake Wales, fl. store two to three times a month when we are working on projects and enjoy the friendly service and expertise.
Clean store, super friendly staff, and a large selection! I highly recommend this Home Depot location!!
The pro desk staff is awesome my favorite pro desk clerk is Lori she is very professional and organized
Had everything I was looking For. 👍
It was a great experience, found what I needed and the personal was awesome youre very helpful if youre looking for a project or do it to do it yourself they will educate you on how to do it theres tiles theres wood for whatever project you doing theres cement theres a plane says theres roofing material a lot of contractors there Ive seen a lot of contractors and even homeowners that are fixing their own home its a place to go to get all your equipment just watch the specials they bring in a lot of specials where you can buy and save money. So if youre doing a project or are you going to have someone do a project for you home Depot is a good place for you to get your materials and if they dont have them there you can order most of the time you can have your kitchen done you can have delivery you can rent a truck to do your own delivery they have trailers they have sheds they are pretty much a lot of stuff so check them out this is Johnny from adventures with the Riveras see you next time
Love the staff and managers...
Its was ok. Slow helpers
Nice store. Friendly staff. Plenty of help.
Went to landscape garden area.. The staff greeted me when I came in and the entire area was very clean. The staff Chechen e me out quickly and were very courteous.
Nice and quick. No lines
Only went to look at flowers and although they had a nice choice, I didnt find what I was looking for.
Not as many products like other similar stores but a lot of employees ready to help
Went there to purchase well point and pipe to sink a well they have nothing went to lowes and they had everything I needed, what happened to home depot lowes gets all my business now.
Love there selection of plants, flowers and mulch.
Actually having a location where you can find staff members that are knowledgeable and willing to assist their guests is rare but it happened while shopping at this location.
Good Alternative Bug Spray
Had what we wanted
Great place knowledgeable employees extremely helpful I strongly recommend this location
Typical Home Depot.Had about $300 worth of items in my cart and needed just one more item off the shelf but couldnt reach it.Only employee around was reclining on a ladder carrying on a personal conversation.Even called the store asking to send some help to my aisle.No human response to my aisle.Finally left my cart in the aisle and walked out.Shop at Lake Wales Home Depot?Never again.
It is a good place for home repair needs also good on clearance stuff.
The item we were looking for was right where the store site said it would be.
I love to chap and the Home Depot for all I need to improve my Hause
It was ok one person was friendly and the other not
Took them awile to figure out how to get me a riding mower. They had a hard time finding the keys and accessories.
It is a shame that you must visit two huge big box stores to find the half dozen items needed for a simple project. Staff were puzzled when I asked for the location of their garage organizatiin accessories and peg board.
Was great hood service fast and friendly as usual
Had what wanted but department help unfortunately did not know about the product so I did not purchase
Prices are routinely better than our Lowes. Lumber is so so.
Used the tool rental department and they were great people to work with!
I would give them a negative rating if I could. We ordered a product on their website and upon arrival (late) it was not what we needed... So what should be a simple return Winter Haven turned us away to Lake Wales. When we arrive at Lake Wales, we were told we need to go to Lakeland. The man at the desk assisting the cashier was rude even knowing what we were put through elsewhere. No empathy or willingness to assist. No communication whatsoever just sending us all over Polk County to return an item.. Will never purchase at Home Depot again. Absolutely pathetic.
Great place ......easy to get in and out !!!!
Good customer service and I always find what I need
Got what I needed thank you home depot
Not much help on the floor, for people to ask questions and advise. Need 1 person in each department each day for customer service!
Everyone over there was very helpful.
Very clean store, didnt have what I needed today!
Great place to shop for any households needs.
Usually have employees that know their stuff, unlike another similar store!