Never had a issue with this Walgreens with my medication and I took my daughter to the ER last night and at 9:37 my medication for my daughter got sent over and they are telling me there is no record of anything that they have no record of her having anything sent to them from anyone for her but yesterday I got two different perceptions from this location but they have no record of it. Now that palms west sent my daughter medication in they are claiming there is no record of it and are 100% RUDE about it. I’ve never in my life ever had anyone act the way they did. Tell me they cannot speak to anyone they have to have palms west call them AGAIN and that they can’t confirm anything but how are you going to tell me that you never had any records of any medication for my daughter when I was at the location and picked it up from you yesterday afternoon around 3 PM.
Compared to other Walgreens this staff is most friendly. Patient with explaining details. They can order if out of stock very help needed for me.
I am a USMC veteran and in my time both on and off active duty I have used several Walgreens in various states and this is BY FAR THE WORST of them all. The staff is rude and condescending and any and all questions seem to be of the highest inconvenience to them. Worst of all, they managed to loose an e-script I had confirmed they had gotten before my refill date. When it came time to fill, it mysteriously vanished and they claim they never received it blaming it on my doctors office (who has never not sent or given me a script). Every time I tried to fill the same monthly prescription they said they needed my doctors authorization, even though I have a record of filling the same scripts through Walgreens for years, even at this specific location. I have been told one of my scripts needed to be ordered—two weeks later no one had bothered to order it. I have pulled all of my scripts and will never return to this location again. Moved to the forest hill location and have had a much smoother and enjoyable experience. Buyer beware, it’s not worth your valuable time to conduct business at this location. There are so many alternatives in the local area, this one should be considered a last resort in case of emergency. Even then, I would drive to another city if possible.
Polite, hard-working staff. This pharmacy is closest to me, so I’m a regular.
Terrible customer service experience. I waited for 25min in the drive up for my prescription and when I was finally being helped the lady that was helping me was on her phone. So rude.
This Walgreens is very slow and has on more than one occasion gotten my fiance and myself medications wrong. They seem very understaffed. There is one blonde woman that works there that is friendly and helpful but the pharmacist are not very nice. I usually never write reviews but felt compelled to do this because of the things that weve seen happen here
Excellent customer service. Pharmacist help me in an emergency.
This will be my last prescription that I ever get refilled here.I was at the drive-through as I had cold food in the car. There was not a single person online. Then a man goes and he stands online inside of the store and then three more people came to stand online inside of the store.The pharmacist technician looked at me and looked at another person inside ( pharmacist or technician) and then helped the people online instead.I went inside to ask for manager and she walked back there and it was the same rude woman pharmacist / technician who I had had a problem filling my prescription the last time. Last time the dollar amount didn’t add up and she kept saying nothing she could do about it. I told her this was a good rx coupon for this pharmacy and refused to help. Also had to get the manager that time and the prescription she refilled was for 30 pills and my coupon was for 15 (only need 1/2 pill a day) I finally figured it out as she would not even try to helpSave the headache go across the street to CVS or use the Walmart in the same shipping center !
They are just terrible .Pharmacy is beyond brutal. Never ever have enough people working and forget the drive in. Easy 30 minute wait evertime . When you go inside to the pharmacy that doesnt have enough people they blame corprateIt is horrible
Horrible, provided a stranger my prescription history which is illegal. I want to know why ASAP. This is inexcusable. And if i dont hear back i am filling a lawsuit under HIPPA laws
The worst pharmacy service I’ve had. They will not communicate with you if a prescription is unavailable/approved until you get there. They make you wait forever to service (Drive thru and in store) and I’ve been helped by the same lady for over 5 years and she still doesn’t know my name.
Slowest walgreens ive ever been to. Everytime I come to pick up my prescription and there is just one person ahead of me in the drive thru I am waiting minimum 20 minutes which is totally unacceptable. It is terrible. And unfortunately its my only option with our insurance. They need to either hire more staff or train the staff they have to move a little faster.
Robbery, 2 passport pictures for $16. Unbelievable, thats a day light robbery.Dont buy at this place. Until they change the prices.
Nice people here
Great