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Autobody Resurrection CARSTAR
1203 George Jenkins Blvd, Lakeland, FL 33815, United States
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Autobody Resurrection CARSTAR
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Mi
Review №1

Ive been running around on the repair for my Audi the Hamlet professionally even got in contact with the insurance company after they saw that they didnt contact me great set of people definitely worth the trip. What took 4 months of arguing reasolved in 4 days. If you are looking for a honest repair...This is your go to shop in Lakeland.

Jo
Review №2

Do not use Auto body Resurrection! called them to ask them if they would be willing to replace the bushings on my door..I added that I would supply the bushings and pins... asked them if they could do it today.... the person I talked on the phone came back a few minutes later and said yes we can do it today and I said I wont be able to get there until 3:00 they said okay no problem...When I showed up the were more concerned about taking pictures of my door hinge my car and the VIN number instead of checking with their repair tech to see if he could do it.... Ive had this repaired done on a couple other occasions pretty sure its not necessary to document all of that just to replace the bushings on the door pins....Several minutes later somebody came out and checked and said oh you should have the the hinge cut out and replaced and I said thats not what Im here for I just want the bushings replace and Im aware that it wont last forever they said okay we can do it.... let them take my car a few minutes later they come back and said we dont have the tool to press the bushings in which I find that hard to believe Im sure thats not the first door theyve had to take offThis is a case of them not being able to make more than $100 off of me...the quote they gave me said that they would need 2.2 hours to replace the bushings I find that hard to believe and felt like I was being way overcharged... if you cant keep your word I cant trust you....I will have no problem taking my car back to Franciscos they did a much better job for me than Auto Resurrection and provided far superior customer service....Franciscos didnt find it necessary to take a picture of the hinge my car or the vin they quickly gave me a quote in person and told me when they could do the repair they didnt mislead me into believing it could be done right away. The amount of customer service youre going to get at Auto body resurrections is going to depend on the amount of money theyre going to make off of you!!!

Ra
Review №3

The personnel were knowledgeable and provided a truly seamless experience. Fred and the front desk clerk were extremely knowledgeable about the process and how to preemptively deal with a non-responsive insurance company that just made my life much easier. I would absolutely recommend them. They provide truly world class and quality service.

Se
Review №4

Took my car in Monday was done by Friday I picked my car up I was in shock by how much they matched the paint my car looks brand new and they even cleaned the inside of it, also my estimator Britt kept in contact with me the whole time and provided me with updates would recommend and if I ever need again I will definitely go back to them

al
Review №5

They fixed my sons car after an accident. New hood, headlights, fender, grill. New radiator and a/c condenser. They also went the extra mile to detail the inside of the car. Wish I had before and after pictures. They match the paint perfect. My son didn’t recognize his own car. This is the 2nd time I have used them.

Ch
Review №6

They were perfect! Very professional and timely!

Mr
Review №7

We had a wonderful experience with CARSTAR Autobody Resurrection! We took my Mothers Audi in for body repair, and PJ did an amazing job! The car was returned looking brand new, you would never know that the bumper had been replaced. The car was also washed and detailed inside, I was shocked by how clean they were able to get the inside. Everyone in the front office was extremely nice and professional. We were first time customers but were treated like we had been coming in for years. Peter regularly kept us updated on the status, and the car was returned quickly and on-time. It is a great company providing high quality service for a good price. HIGHLY RECOMMEND!

Lo
Review №8

The difference between your company and the Cadillac dealership in town is you took the time to properly diagnose the problem with my vehicle. This saved me nearly a thousand dollars. The dealership takes an all or nothing approach that serves no one well. Thank you for an outstanding experience. I cant believe theres a better business and group of employees in this area.

Jo
Review №9

So professional, courteous and took the time to help me. Great communication before and after my appointment.

De
Review №10

The people that helped me were very nice and super helpful. The only reason I’m giving 3 stars instead of 5 is because when I picked my vehicle up, I noticed that a few dollars in quarters were missing from my change spot in the center console. The pennies, nickels, and dimes appeared to be untouched and just the quarters were missing. Which isn’t a big deal since it’s only a few dollars. However when I called to report it, I was told that there’s no way any of their guys took the money. So I just kind of felt like I was being told I was lying or something, when really I was just trying to give them a heads up that one of their mechanics took money from my car.

Li
Review №11

Got into an accident while on my way to work.. not my fault! My bumper cover was knocked off. Car star on George Jenkins… EXCEEDED my expectations! They are amazing! I highly recommend them to anyone who needs work done!

Ap
Review №12

Did a fantastic job of replacing the roof moldings which sounds simple enough but requires the interior be disassembled. Every looks great!!! Hope I never need their services, but if I do this is the place Ill go.

Bo
Review №13

I dropped my 2017 Malibu Premier off at Autobody less than a week ago. They did an amazing job. There was body work and paint involved in the repair. You can’t tell anything even happened to it.Very, very pleased with the workmanship!Highly recommend.#LifeTimeCustomer

la
Review №14

This is the second time I’ve use CARSTAR auto body Resurrection. Several years ago a basketball hoop fell on my car and They did the repair. These people arevery courteous and kept me posted every step of the way on my body repair. I will highly recommend them to anyone who needs car service!

Ki
Review №15

I received excellent customer service. This business is extremely professional. I was kept up to speed for the duration my car was in the shop.The finished repair was nothing short of perfect. I highly recommend!

Wi
Review №16

I used Carstar Autobody Resurrection for my Tesla Model 3. Other authorized shops in Orlando and Tampa were booked solid til August and unable to take me at all. The office staff and tesla certified mechanic were super friendly and knowledgeable and got me in immediately. They worked with my insurance company to quickly dispatch their tow truck driver 2 hours each way to fetch my disabled car. While the insurance company decided to total the vehicle, I cannot speak to any body work performed. Nevertheless, my experience was top notch and i would use them again in a heartbeat.

La
Review №17

Beat place to get your vehicle repaired fast efficient

Ka
Review №18

Carstar was awesome with fixing my brand new Volkswagen atlas after being in an accident. It looks and drives exactly the same as it was. Everyone I encountered was always really nice and helpful.

La
Review №19

I love carstar they do an awesome job will never use anyone else

Pa
Review №20

My car was towed here and sat for a week ($$$) before they said they couldn’t do a proper structural damage estimate and it was sent somewhere else.So can’t offer any other input.

Ma
Review №21

I was amazed with the service this place provided. They we’re so professional and efficient when it came to fixing my car and giving me updates daily on the status of when it would be ready. When I went to pick up my car everyone was so welcoming and very assuring. I highly reccommend them for any car needs!

Ga
Review №22

Great people. Our car looked amazing. They went above and beyond what we thought

Ma
Review №23

Great company to work with for my autobody collision work. Good people and they worked with my insurance company very smoothly. Very easy on me.

Du
Review №24

Nice job on repair of my vehicle. Good job of regular communication and working the insurance company to keep things on track. I would recommend them and use them again in the future.

Bo
Review №25

Absolutely wonderful my very small dent was removed my car like brand new and I even had it offered back early

Li
Review №26

They did an awesome job the car is perfect now! Will definitely go back

na
Review №27

I love CarStar Autobody Resurrection. They are professional and on time. They are honest, trustworthy, and talented .

Al
Review №28

Good work, great finishing.

ma
Review №29

We had a slight fender bender and they did a wonderful job matching paint. After working on car they cleaned and detailed it! Looked like a new car. Great business!

Sh
Review №30

They originally told me it could be a week, but they had it done in 4 days. The quality is EXCELLENT and they kept me posted on their progress. I had used the company in my hometown a couple years ago and they sent me picture texts with the updates. (They gave voicemails here.). They were more expensive than a couple other places, but I needed my car back ASAP and they did come through!

JP
Review №31

Great experience. Car drives great and I am so glad they got the vehicle driving so well after the claim.

Je
Review №32

They fixed my bumper after a rear end collision, were very professional, answering all my questions, helping with details, and even vacuuming my car before pick up! Highly recommend! Looks brand new again!

M
Review №33

Great people, very professional...excellent service!! Our Audi came back beautiful 🤩Thank you 🙏

Ch
Review №34

Brought my Tesla in for body repair due to damage and CARSTAR did a phenomenal job. Great quality work that was done within a reasonable time. The staff are polite, informative, and honest. After service, they cleaned my car from the inside out and I didn’t even ask or expect them to. I definitely recommend this business.

AN
Review №35

Great place this is 2nd time used them due to an accident. Great PEOPLE.

Rh
Review №36

Everyone I dealt with was courteous, professional and terrific communicators. They went above and beyond to help me with my car accident. I felt they were looking out for me and what were the best decisions to maintain the value of my car when working with my insurance company. I trusted and valued their judgment.

Ro
Review №37

Thank you CARSTAR for fixing my car quickly and at a reasonable price 😊😊😊

as
Review №38

I had the pleasure of working with carstar after an unfortunate event getting rear-ended. I received a very detailed and well explained first glance estimate the day I came in for a quote, as well as a call with the updated quote once taken apart. I opted in for text updates and received them on a regular basis, including expected completion date. Even reminders that they were still on time. To my surprise, it was completed 9 days early and looks great. Everyone is kind, polite, and helpful. I would recommend them if you need work done.

La
Review №39

Excellent workmanship.

Cl
Review №40

They did the job inexpensively and within the time I had asked them to. The finished work was very good.

Ta
Review №41

We are very pleased with the work they did for us. Everyone was very nice and we recommend them 100%.

Jo
Review №42

I am unhappy with the repair that they did to my car the fender is falling off the car and they will not contact me back good

Gi
Review №43

Carstar repaired my car after an accident..they went above and beyond. My car was thoroughly cleaned after the repairs were done and an employee noticed that my door and trunk lock were not working and he was able to fix it saving me taking it to the dealership. My car 13yp car looks new. Thanks to the awesome staff at Carstar

ji
Review №44

Very friendly and professional. Communication was very helpful. Work done with excellent

TH
Review №45

Had a wonderful experience with my car repair. Everybody was very friendly and very helpful. Was worried that because this was the place the insurance from the guy that hit me sent me to that they would not be as thorough and cut corners on the repairs. But instead they were the opposite and was very thorough and didnt cut any corners. They stay in contact with you throughout the whole process. I got text messages every few days to let me know the progress and that if they are still on track for the finish date that was given. My car was completed on time and looks beautiful with no issues! I definitely will go here again for any auto body needs in the future!

Li
Review №46

Always great service and they get the job done right the first time and in a timely manner!

Jo
Review №47

Excellent body work and painting to repair my car after someone hit me. I had another car repaired there about 15 years ago after an accident, so knew I could depend on them for quality, professional results.

He
Review №48

Like this place its very profesional

St
Review №49

Looks like brand new

ch
Review №50

GREAT service and even GREATER people!

Ho
Review №51

Great service and repairs done right. I highly recommend them!

Fr
Review №52

What a great experience with car star. I had paint on bottom plastic molding on side of my car . They took it into their shop & removed it @ no charge . I realize it wasn’t bad but they did what they didn’t have to do. I will remember them if & when I need some car care. They are #1 in my book. Check them out you won’t be sorry.Frank Roberts.

Tr
Review №53

Peter was great to work with. You pay the price for good work.

Cl
Review №54

Very precise

To
Review №55

Great job and happy with the results.

De
Review №56

The front bumper was replaced and it looks brand new thanks for an awesome job

Ke
Review №57

Brought in my Tesla Model 3 to be repaired by them after the Winter Park Tesla dealership wasn’t able to fit me in for a month. I could not be happier with the work they did and the quick turnaround. They communicated with me daily regarding the status of my repair and were beyond helpful. They are Tesla certified which gave me piece of mind knowing that my vehicle was in the best hands possible. I would highly recommend them to anyone needing Tesla repairs! Thank you!

Li
Review №58

I used this company twice and was happy with my truck being fixed highly recommend this place

To
Review №59

They did an excellent job! It was completed ahead of schedule and looks great! I highly recommend them!

De
Review №60

Moved to Florida 4 months ago and have been promised great service by many entities. It took an unfortunate occurrence to finally have someone meet/exceed my expectations. Thank you Tony and the entire team at CARSTAR

Bo
Review №61

I truly love this place. they are organized and have a great staff. they get it done in a timely manner. They help a lot of different organizations and they are always giving to the community. Autobody Resurrection is the only place i will suggest my family and friends to take their vehicle for repairs.

Mi
Review №62

Great workmanship car looks excellent. Only someone that knows what to look for could tell its ever been wrecked( new clips new grill). Lines up almost perfect, paint is excellent. Received updates on my vehicles progress almost daily. They finished a day earlier than what was estimated after starting on the fix. Great customer service and I got exactly what I expected and they responded to all my questions.

Ai
Review №63

Once again they provided excellent service and turn around for my Infiniti. I wouldnt take my car anywhere else for any kind of autobody, painting or trim work!!!!

Da
Review №64

Unfortunately this isnt our first experience with CarStar Auto Body. Fortunately there is a CarSeat for our collision repair needs. Professional, efficient and deliver what they promised. Just picked up the truck. Body repair is done and the truck looks brand new. Thanks once again Carstar Autobody!

Dr
Review №65

I cant believe so many people have Porsche 911 with torn seats! LOL My F350 went in and they are doing awesome work. No torn seats! LOL! I would recommend them to everyone!

To
Review №66

Great customer service

Lo
Review №67

Very good thank you

Na
Review №68

Remarkable experience! my looked brand new! the customer service was impeccable! so kind and so caring every last one of them! delivered the best service i could’ve asked for!

Er
Review №69

Very happy !

Ge
Review №70

The whole experience from beginning to end was great. They kept me informed on every step of the process with images of their progress. They did an awesome job on the car. It looked like it was never damaged. And even after I got it home and found a tiny little ding that was not addressed, Will was extremely great about addressing my concern and having it fixed immediately. I would recommend this place to anyone that wants real customer service. Everyone, The receptionist, the estimator, the painters, everyone was polite and professional. Thank you

Mi
Review №71

Carstar has a very knowledgeable staff.Work was flawless.Look kike it was never damaged.Highly recommend.Mike S

Ca
Review №72

CARSTAR resurrection is always very professional, timely, and does great work!!

Ni
Review №73

Did really wonderful repair work on my Tesla. Kept in Constant Contact about all progress. Highly recommend

Ja
Review №74

Outstanding job repairing my Audi TTS. Would recommend this place to anyone. This shop will take care of your car and have no problem updating you along the way.

mi
Review №75

Very professional and friendly. Great to deal with. I would recommend to others.

Ja
Review №76

Did a great job, got the repairs done ahead of schedule, my car is cleaner inside and out then before I brought it in. I paid for this out-of-pocket not through Insurance their prices were reasonable they have exceeded my expectations and I would highly recommend this company for anyone in need of collision repair.

In
Review №77

They’re very quick, they update you very frequently and super nice .

Lo
Review №78

From the time this terrific place was open, Fred and Lynn Haberl treated my family and friends as if we were their family! I would be personally complimented, but this is how they treat their customers-as if you were their own family and friends! However, not only is their service warm and efficient, but the skilled technicians that work behind the scenes, present a work of art!Thank you again that when another need presented, now with our adult grandson’s car, you, once again, proved that your company cares about the whole job, from step one, to the final product!You have now watched over 3 generations of our family! May God richly bless you as you live out your testimony through your lives and works of integrity! Larry and Lois Hitt

Hu
Review №79

Its a shame that you wont fix something that you messed up! You should at least pay for it.I wouldnt use them unless you want to be called a liar and be mistreated...They ripped my Porsche 911s seat, knowing there was no rip to begin with! This is unacceptable customer service and totally wrong. Blaming me for something you did I hope everyone reads this an doesnt use you! TOTAL GARBAGE RESURRECTION

Ge
Review №80

Worked on my sons Porsche 911 and they split the leather seat and admit is was there fault but will not fix because its expensive. PLEASE READ BEFORE THEY TEAR UP YOUR CAR AND WILL NOT FIX IT yes dwayne Conley read his review yes read his attorney letter

Ke
Review №81

Great service, timely

Ma
Review №82

Very professional, kept me informed, small mix up on deductible payment. The insurance company waived the deductible but they had not received it yet. I showed them my email and there was no problem. They cleaned the interior and exterior. This may be the norm anymore but I was surprised. Work seems excellently done. Ive only had it back 1 day but so far no issues.

Mi
Review №83

Only real professional working in this place, Car-star” talk to Fred he will know what to do, took him minutes to diagnose my car saving me hundreds of dollars, check him out.

Ti
Review №84

I was extremely satisfied with the work and repair process of CARSTAR Auto Body Repair Experts. I experienced no inconveniences and the staff were great. My car, post accident, met all expectations after being repaired. I would definitely recommend CARSTAR Auto Body to anyone. They did a wonderful job.

Gr
Review №85

Maybe the best body shop in town! Top notch work and good attention to detail. Great warranty and attitude.

Je
Review №86

Our Tesla got rear ended and Carstar was on Teslas list of approved body shops. When we got there, they explained they had recently made the investment to get certified and seemed to take pride in being able to work on many aspects of the car. Apparently Geiko was a pain for them to work with, but they got it all sorted out and did an GREAT job on the car. Bonus points for being absolute gems to work with. Its REALLY nice to have such a facility close by although I hope never to need it again!

Jo
Review №87

The only body shop in Lakeland worth doing business with. Fred and the rest of the staff are top notch. Does great work and its always perfect when i get it back.

Li
Review №88

Excellent experience. Communication was great, looks brand new!

Da
Review №89

I was treated in a professional manner all through the repairs. Had daily updates for the repairs to the vehicle. Received the an e-mail and phone call when the repairs were complete. All in all the service was excellent. I would recommend Carstar to any one.

Ka
Review №90

Everyone was kind,very informative and had my SUV ready sooner than promised.I would recommend this business to everyone who needs to have body damage repair done.Thanks Car Stars!

Ka
Review №91

They did an excellent job on my car. I loved the daily email updates, complete with pictures. The best part was, I was a cash customer and their estimate was about $400 cheaper than another local body shop. I am very impressed by the service and the workmanship!

Bo
Review №92

The work that was done on my van was outstanding. I could not want any more from any body shop. It was done in a timely manner two days ahead of time. Would return to have more work done any time. Pleasant people and a very clean building and waiting area.

In
Review №93

I cannot express enough how much I appreciate this business. My new truck was hit in a parking lot and Carstar took care of everything. My truck looks like new again and the whole process was very easy. Really nice office and staff. Thank you again - Tallman family.

Ke
Review №94

My experience was great. Brought my car in on a Tuesday morning and my car was repaired and ready for pick-up that Friday afternoon. I would have loved to been able to see my car during the different stages of repair, but due to a computer issue I was unable to view online or receive any updates unless I called myself. Other than that, place was very friendly and professional and very efficient. My car looks brand new. I would definitely recommend their shop as my mom recommended them to me. I will come back, but hopefully there will be no need! Lol

No
Review №95

These folks kept me updated on the process every step of the way. They took their time to explain everything that was going on and what changed from the estimate (original parts vs OEM).The text and pic updates were awesome.

Al
Review №96

Friendly, great staff! They know how to do their job in a timely manner and they make sure you are comfortable with your car situation. I HIGHLY suggest this place!

jo
Review №97

After dropping off our car to Carstar for repairs, the shop manager, Kevin Blevins took us on a tour through his shop. He described in detail what they would do to bring the car into its original new shape. We received pictures via E-mails of the progress made to the car almost daily. We were called when the repairs were completed and when to stop by to inspect the repairs.we were completely satisfied with the professional work. The car was as beautiful as it was in the show room. Kevin was courteous, friendly and professional. We could not be more satisfied with Kevin, his crew and with the repairs.

Yv
Review №98

Awesome people!! Did a great job with my truck. After a critter chewed half the wiring out from under my 2014 Ram 2500 Cummins 4X4, they made sure to get every issue fixed and sent me daily updates on the progress. They are also certified by most manufacturers, so all the work they finished did not affect or void my warranty. They will continue to get all my work in the future!

Je
Review №99

Unfortunately my second repair within six months, note: one not my fault. However, I would HIGHLY recommend this company to anyone. Courteous, friendly and very efficient. Greatly appreciate the daily photos of repair progress on my vehicle. Rob with Allstate was great as was Carstars staff.

Fr
Review №100

Fantastic business, from intake, to actual repair, to daily photos of progress, to customer service upon completion, to payment. All of it super easy yet proffesional at same time. But most importantly is the quality of work. I cant say car looks as good as it did before accident. IT LOOKS EVEN BETTER.

Information
26 Photos
100 Comments
4.4 Rating
  • Address:1203 George Jenkins Blvd, Lakeland, FL 33815, United States
  • Site:https://carstar.com/locations/fl/lakeland-15099/
  • Phone:+1 863-688-8158
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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