This place is great. Very friendly people who quickly responded to my request and were able to get my car in next day. Other shops were telling me the would have my car for 2 days or more. This place got my car fix and back to me same day for a great price. Will definitely use them again.
Prices and the great staff make this auto shop hard to beat. The mechanics make sure the job is done to the highest standard and the desk operator Tisha is very accommodating. I highly recommend this business for any automotive needs.
I brought my car here last week for a warranty repair as my check engine light came on. They were able to fit me right in and diagnose the issue right away. Scheduling was a breeze and very timely! There was a back up today due to incorrect part being delivered, due to no fault of the shop, and the mechanics worked quickly and efficiently to get the other vehicles in and out to get to mine. Everyone was extremely friendly and welcoming, Tisha in the office was the most personable!Even though I brought my vehicle in for a warranty, I will be using them for my other vehicles going forward!
I was able to get an appt the next morning to have my car looked at. Justin walked me to the garage to visually show me what he found and to explain what needs done. He recommended another shop for the first repair as his shop doesn’t handle welding. He was very honest and caring and I will definitely be back for my additional repairs!
Justin and his crew do a bang up job! Very honest, reliable and VERY AFFORDABLE. I have two vehicles Justin’s crew has worked on. Always been treated with the utmost respect. Never left me feeling like I’d been lied to or not gotten what I paid for. Can’t go wrong when you choose Justin’s Team at First Choice Auto.
The service was great and friendly. Tisha was amazing and tyler as well. Very professional. Highly recommend this shop
I had to write a review about this place. I was looking to buy new rims and tires for my truck. I am very picky about the styles. A friend referred me to go here and talk to Froggy. So I stopped by to check the place out. First off its an automotive repair shop so its not much to look at, but that is about it. These guys up here are straight up professional. I spoke to Froggy and even though he was busy, he took the time to run me thru the rims selections. Totally knows a lot about rims. I picked the rims out and had to have them shipped from California. Made sure he let me know about shipping time. I was texted when they came in and then he called me to set up a time to come in and have the rims and tires installed. I showed up and again totally professional and respectful. Good ol country place. All the guys took their time to ensure the tires seated right and were balanced and installed with care. The new tires were larger than the old ones and so again took the time to trim away the inside skirts where the tires were rubbing. All in all totally a pleasant experience and I would recommend anyone looking to have work done on their vehicles to go here. These guys are straight up.
OMG! This shop definitely proves that other auto repair shops are taking you for a ride! Needed the passenger side head light replaced, as it was out. Got obnoxious quotes from several other shops (From the ones that gave a quote. Never got a call back from one shop, after asking 3X!). Was told that the front bumper would have to be removed (Online methods didnt show that to be necessary. Just didnt have the tools/time to do it) from one of the other shops.There was mention of 1.5 hrs. of labor involved from yet another shop... All a bunch of lies, as First Choice Auto Solutions got the headlight replaced in
They fit me in despite having a lot of other customers so I didn’t have to wait. The repair was quick and friendly. The AC worked, although not as cold as before. And Tisha called the next day to see how everything was working out, and when I told her she said they would take care of it. Good experience
My warranty company uses this company, they kept me updated on all info, even when my warranty company sent the wrong part, soon as they got it, I got my car back ! And it runs better than ever ! These people are kind and did it right ! Definitely will use again if I have too !
Super nice office staff. They answered all my questions and fixed my tire and made sure everything else was great. Everything was done way before expected. I highly recommend them.
I received quality work at a fair and reasonable price. I will go back to First Choice and definitely recommend them.
The costumer service they have is great. They do a good job when fixing your car and they are very understanding about your situation.
Hands down the best service and customer care in Polk county. Honest mechanics with a great attitude and work ethic. I’ve personally seen the owner help single mothers with cost and payment options to keep them mobile and able to get to work. If other shops could reflect the way this establishment is operated, mechanics in general would have a much better rep. Stay awesome and keep doing what you’re doing.
I must say awesome service and customer service. I was recommended by a friend. I have a 2016 Chevy Malibu and was experiencing issues with my car. My chief complaint was my car was doing a hard jerk and gear light would blink. They was able to fix that problem and some other problems I had. I wish I could give them 10 stars for their services..... I definitely recommend going!!!
I wouldnt take my trucks to anyone else he is great on prices and time. They do great work if you need your vehicle worked on First Choice Auto Solutions is the place to go
I was referred to this company by my car warranty company. I was very pleased with the service I received. They were very professional and completed the repairs my truck in a timely manner.
I came to this place as a referral of another auto clinic because they could not do what I needed and I went in unexpectedly and was taken care of immediately and treated professionally and respectfully. They listened to my concerns and gave me honest answers and did not try to impose services when I did not need them. To say they are OUTSTANDING is very minor in detail of what type of people they really are and that means a lot when you are looking to trust someone with your car and budget! I continue to go back for any needs for my car and will continue to do so. Five stars plus from this family! Thank you.
Awesome. Truck started to sound funny. Came out to look. Wait to change air filter.
Small business for the win. Very friendly, timely, affordable and excellent communication. Definitely will return.
Great, Fast, Friendly, & Affordable. I had tailgate fixed and tail lights installed very happy with the results.
I have never met a more ethical and professional business in all my life. The owner was very prompt in getting back to me, giving me a quote and then promptly getting back to me on the repairs. Things didnt go well with my repair and my car had to be sent to the dealership. The owner was above and beyond helpful in getting everything with my repairs taken care of.....getting my car to the dealer, the cost. Im telling you I have never had such a stressful situation made so pleasant by an owner! This guy is pretty Amazing!
The folks at First Choice are the ONLY mechanics that work on our vehicles. They make an effort to diagnose problems at the greatest value without sacrificing quality. I am proud to recommend them to all of my friends and family because I know they will get the same great service that we do.
Love this place. Honest people. Best prices in town.
Very kind and informative receptionist. Professional mechanics. The job was done right the first time without a piecemeal approach. They got back to you quickly about what was wrong with your vehicle, how much it would cost. And also how long it would take to get the repairs done.
My AC went out several months ago and I’ve been trying to find a nice reliable shop that was honest to diagnose my issue and solve the problem Justin took great care of me from start to finish in a very timely manner when the job was done it was done professionally at a great affordable price I would highly recommend this business for any auto repair.
Everyone is extremely nice and helpful. Quality of service and repairs is excellent.
These young men are very hard workers and Honest very polite Lifetime Polk County boys very Reasonable on their prices
Great place. Was highly recommend to me by other professional mechanics.quality and trustworthy.
First choice is my go to place for all my automotive needs for sure! Guys there always go above and beyond every time I’m there from my rims, to the lift, maintenance and issues that have come up. I will not go anywhere else!
Justin and James are great and will take care of all your automotive needs .
I took my car in for a check engine light and a knocking in the dash. They got both issues diagnosed quickly - within an hour - and worked with my extended warranty provider. I had my car back within 2 days in great working order. They also called to give me regular updates throughout the process. Overall great tonl work with Ill be back for regular maintenance as well.
I’ve used these guys numerous times and have always receive exceptional service. They’ve installed two suspension lifts for me and I would highly recommend to anyone.
The staff is awesome i would def recommend them love this place very friendly and professional
Awesome customer service and quality work done for a great price willing to work with us on a budget.
There awesome people they do awesome work and i would recommend them to anyone
These people have a good head on their shoulders and they are honest. I, a single woman with NO knowledge about the car I drive, was about to be swindled out of $200 for break pads by another car place. First Choice asked me, Who said you needed new break pads? I told them which shop in town told me that of which I wont say here. The guys at First Choice were not surprised by my answer. It turns out I just needed the break pads cleaned. That was it. Not new pads, just cleaned. I got a good deal on tires too. My Dad recommended First Choice and now Im recommending them. Thanks gentlemen.
Justin and the crew have worked on several of my different vehicles and my sons vehicles For several years now. I trust them to tell me the truth of what must be fixed now and what if need be I need to fix in the future.
Thank you for such great service!
Honest and not pushy. They’re friendly and even stayed late to receive my car after work.
All around just great friendly people with great prices. Ordered new wheels and tires and Justin kept me up to date on delivery of the tires and wheels so they could get them installed promptly and I’m super happy with their service will be back and will recommend to family and friends
They were extremely expeditious tending to my problem prettiest fear straightforward and honest highly recommend them
Very reliable. Great customer service. Their work has always been done right, on time and at a reasonable price.
The people at First Choice are super friendly, and have great attitudes! They are fast reliable and down to earth! I recommend them to anyone who wants great work for great prices! Thanks guys! -Marissa Walker
Brought my car to here because of some issues I was having. After inspecting it, They called and told me what was wrong and the prices to fix it. I called around and they really were offering me the lowest price around. They were so Nice and Honest. He explained everything to me. Now every time I have an issue or questions, They are my go to people! I highly recommend them.
The only place I trust to touch my truck. They are honest and reliable. They are always fair priced and top quality repairs and service. Ive been going here for almost 3 yrs and will continue.
I use these guys all the time. I never have to worry that they do a good.job. its always good work and great pricing. I recommend them 100%
Needed to get my wheel bearing pressed in and out of my spindles two other shops couldn’t get it done called First choice auto solutions at 5 they where closing for the weekend and I asked if he could wait an extra 10 min to drop these off because they was closed on the weekends said no problem and waited until I showed up after closing and got a text Monday afternoon saying bearings were all done installed on truck working great thanks again 👍👍
Great, honest people who wont break the bank and they do a great job! Quality work for a fair price! I would definitely reccomend to anyone in the area!
Honest people for honest work. Truly a great place where you never worry about the job, nor the quote they give you. Great all around.
These guys have taken great care of my family and my car. I wouldn’t recommend any other company to my friends.
Customer service us unveatable, work is exceptional. Very honest/ fair prices.
First Choice Auto is staffed with hard working mechanics and the prices are great! You will NOT be disappointed!!
First class service, definitely would recommend to my friends/family! They went out of their way to go above and beyond and provided excellent service!
These guys did a great job on my truck a couple of weeks ago got me back on the road in no time they definitely have a new customer and would recommend them to everyone
I took my truck to First Choice Auto Solutions to get some repairs done on it James did a wonderful job on it got it running like a new one again and got my air conditioning blowing cold again I will recommend them to everyone they are very respectful and they got my business in the future
I have experienced a lot of dishonestly in the auto mechanics world and when I went there to service our company van they never once tried to convince me that our van needed something other than what was needed. The young men there were respectable and when quoted the price for my auto repairs I was amazed on how reasonably price their prices were.
Took my new Sierra to First Choice Auto Solutions to get new wheels, tires and lift. By far the best and cheapest around. Do yourself a favor and give these guys a call.
By far the best shop in town ...i know when i leave there im done right and still have money in my pocket and know the job is done right cant ask for anything more.
Honest and trustworthy mechanics. Prices are fair. Wouldnt take my vehicle anywhere else.
These mechanics are Amazing!!! The only shop I trust to keep my family safe in our vehicles!! Highly Recommended!!!
Hands down the most trustworthy and knowledgable team of mechanics out there! Keep it up guys 🔥
Great job went in for ball joint replacements and the truck came out perfect ! 👍
Amazing shop with a very professional team of mechanics. My son is a new driver and I wouldnt trust anyone but first choice to work on his car.
Friendly and knowledgeable staff! Honest good work at a fair price.
Justin and James have always been great to work with. They wont sell you services that you dont truly need.
I was having what I thought was transmission issues. They checked everything for me. Didn’t charge me a dime to make sure everything was good to go!
Awesome service! Fast and friendly with very reasonable prices!
Had an issue with my truck and they far exceeded all my expectations. It is hard to find a trustworthy mechanic and they are hands down the best in town!!
Good quality service and great fair pricing.
AWESOME PEOPLE AWESOME SERVICE .I AM ALWAYS PLEASED WHEN I GO UP THERE . WILL TELL YOU WHAT YOU NEED AND WILL MATCH PRICES FOR YOU AND JUST ALL AROUND GREAT SERVICE
Justin did an amazing job with my car and was priced responsibly.
They fixed a major problem of ours for a small price. We recommend First Choice for all of our truck needs from tires to repairs.
Great customer service and great and trustworthy mechanic!#
Awesome place to take your vehicle for any problem you have! These guys are super helpful!
Very professional service. Fair pricing, and timely service .
Best place in town!! Wouldnt take my car anywhere else!
Great guys that do great work at a fair price!!
Honesty is here. Going elsewhere is the gamble.
Top of the line work! 👍👍👍
Great prices and no hassle
Best around . Very honest guys .
Best automotive repair shop ever!
Honest people doing honest work!!
The best group of guys in town
Honest great mechanic and great prices.
Great, friendly mechanics with great prices!!!
I highly recommend them
Awesome people Awesome business!
Great mechanics