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Christian Brothers Automotive Lakeway
1811 Ranch Rd 620 N, Lakeway, TX 78734, United States
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Christian Brothers Automotive Lakeway
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Au
Review β„–1

Mike was great!! I called around because my exhaust was making noise like it was loose. He explained they were very busy but to just swing by to let them look at it. I didnt expect to get in that day but he fixed it on the spot! In my opinion that is what customer service is ALL about! Props guys! πŸ‘πŸΌ

Ry
Review β„–2

Went to several places to get an inspection and was turned down until I got here. They got me in right away and finished in 15 minutes. Very friendly and quick I recommend anything you need for your car to come here

Ji
Review β„–3

Mark and his TEAM took great care of me and my truck. In fact, just looking my truck over, they found a very dangerous pending event, notified me and fixed it, same day. They are my auto shop, for sure!

Ga
Review β„–4

Great shop! A shuttle to and from, excellent automotive work and reasonably priced.

Mi
Review β„–5

I had them replace my radiator and alternator, they were prompt, upfront and did great work. Im notoriously picky about my cars and usually do my own work but it was the right choice to have Christian Brothers do it this time.

Fr
Review β„–6

The CB is not only knowledgeable and friendly, but they also go above and beyond to ensure customer satisfaction to the highest degree.

li
Review β„–7

These guys are awesome! They helped me with a flat tire situation that is not in their scope of business. Such an act of kindness goes a long way.The employee they sent was extremely polite followed covid guidelines and quite efficient. I am very grateful and will refer anyone needing service for their automobiles

ad
Review β„–8

Great experience! Prices were good, repairs were on the spot and the team gave a through explanation of what was going on including pictures and cost. Will be returning when my car need maintenance or repairs.

Ro
Review β„–9

The best service and they’re always honest.

Da
Review β„–10

Great people, excellent service, way better than other service businesses.Will definitely return.

Ti
Review β„–11

Very personable staff. One thing I would like to point out was how much I enjoyed learning about how the company came to be started, and really like that the gentleman I was working with thought to share that

Me
Review β„–12

Quick, responsive, nice, and reasonable. And I loved their digital estimates and approval process!

Ju
Review β„–13

Terrific. Honest. Fair prices.

Ri
Review β„–14

I was sent to Christian Brothers by their competition, since the competition failed at their job. The guys there are friendly, funny and extremely knowledgeable. And they found the problem and took care of it. Plus they gave me a ride home and picked me back up.

An
Review β„–15

Great service, nice people. Would highly recommend.

Ke
Review β„–16

I have used Christian Brothers for years here in Lakeway TX. They have always been excellent, honest and competitively priced.

Yo
Review β„–17

Look no farther Christian Brothers staff were friendly and knowledgeable. The brake job on my car was done professionally and in a timely manner. When needed get there🚘

V
Review β„–18

Look no further Christian Brothers Automotive in Lakeway are angels! Truly god sent! Customer service 10/10. They listen to you and genuinely care. I’m a single mother with no family around and when my car broke down I was lost. They took care of it! I was in tears. And when they were done picked me up at my home. A special thanks to Carlos! I will be a loyal customer for life! Thank you!!!!!

Su
Review β„–19

Radiator replaced coolant flushed thermostat replaced modular for the fan replaced

Ro
Review β„–20

Great service, they were able to identify issues 2 other shops could not, also worked well with my extended warranty to ensure the repairs were completed properly and provided a 10 out of 10 customer service.

Kr
Review β„–21

I brought my car in to get my brakes checked out. They wasted no time figuring out the issues. The staff was compassionate, professional, and excellent service. Im so grateful and will refer them to anyone looking for auto service.

S
Review β„–22

Excellent customer service

Er
Review β„–23

I went here for my vehicle inspection and encountered difficulties with my vehicle not working correctly with the state inspection system. The employees at Christian Brothers Automotive could have just as easily sent me away and told me to follow up with the tax office myself. But, instead, they helped me work with the inspection office to get the problem resolved and my vehicle successfully inspected and registered. Im very thankful for the above and beyond efforts of the technicians at this location and will definitely be going here for future automotive care!!

Ro
Review β„–24

My vehicle needed an oil change and i was concerned about finding a place I can trust. This Christian brothers location has great customer service -they’re profesional, send you updates with photos and most importantly, they are very honest with the condition of your vehicle. I will be coming back to this location for all my car needs!

Em
Review β„–25

I have an old Nissan, for the price, they made my Nissan run like new and caught and fixed a problem made from a different mechanic! Outstanding!!! They take care of my moms,gradmom,and my car like it was there own!!! The whole team at lakeway is outstanding and i trust them with my family cars!!!

Ro
Review β„–26

Excellent service and obvious attention to providing a high level of customer care. If you are looking for β€œfair and honest” look no further.

Ja
Review β„–27

Asked the manager to help me get a snap ring off and he told me, without even looking, that theres nothing we can do about that. A snap ring. 5 seconds if you have the right tool. These guys list any chance to ever do business or get a positive recommendation from me. The guys who work in the shop seem nice, just scared to get fired by the manager for helping me out.

Ni
Review β„–28

Great customer service and couldn’t be more helpful

Ki
Review β„–29

LOVE that it is a faith based company that knows the importance of honesty and integrity. They put their employees and customers first and offer superb service. They made a lifetime customer of us!!!

Je
Review β„–30

I called them with a competitor’s estimate...not only did they beat it but they provided an additional year’s warranty. Outside of the great service, they are ALWAYS friendly, responsive and overall, just a great group!

Ka
Review β„–31

Professionals. Excellent job and $$ less than a dealership. New wheel bearings on Tacoma

Sw
Review β„–32

I highly recommend them. Greg at this store in FL and Cody at the store in Austin, TX are trustworthy and truthful in their customer service and knowledge. Integrity at the highest here with Christian Brothers Automotive.

PL
Review β„–33

The first thing was the professional, friendly and courteous phone conversation to set the appointment. Second was how clean each work station was. Then how quickly they diagnosed my issue and fixed it right away. I will be returning any time I need automotive work done.

Pa
Review β„–34

I stopped by Christian Brothers on short notice for a pre-purchase inspection of a used car. They got me in quickly, did a thorough inspection, and prepared a written estimate of all the problems they identified. Saved me over $1,000! I’d highly recommend Christian Brothers.

Sh
Review β„–35

These guys are great! Very friendly and helpful service, and I had no idea that they provided short-distance, free shuttling back to your home while you dont have a car... thats just great. Favorite auto shop so far by far.

Ki
Review β„–36

Weve been customers for 15 years. Weve always been treated completely honestly and fairly. Were on a first name basis with Steve and Jeff. They do great work, are very competitively priced and truly live out the motto of treating folks like family. You cant do better than Christian Brothers!

Je
Review β„–37

I had a flat tire yesterday. I stopped in just to change my tire. The owner/manager came out, plugged my tire and I was on my way. I dont even think they really do tires. Anyone that has that kind of quick service and is super friendly on top of it, will be getting my business. I highly recommend.

Cr
Review β„–38

The service At Christian Brothers is wonderful it’s a great place to get your car worked on

Ra
Review β„–39

When my 2001 Sequoia’s starter wouldn’t turn over I took it in thinking the starter needed replacement, a difficult and expensive job since it’s located under the intake manifold. I expected to spend over $900, but CB found the problem was a bad battery connection and it cost me less than an hour of shop time. Many shops would have replaced the starter anyway. I’m a loyal fan of Christian Brothers now.

Ch
Review β„–40

Fair, thorough, and respectful! I love and trust the service from Christian Brothers. They know the history of both my vehicles and therefore are able to give me advice even if I’m out of town! They are always happy to help.

Co
Review β„–41

This is hands down the best shop you will find anywhere in the area. Dan and Jeff went above and beyond to help me for a reasonable price. I will forever use this shop and recommend it to everyone.

De
Review β„–42

Great service and great people. Very nice facility. Highly recommend!

Wa
Review β„–43

Very professional and courteous staff. They do a great job of reviewing priorities for requested/recommended work and provide thorough documentation and explanation of work performed. I have been very pleased with the high-quality service and support.

Ji
Review β„–44

The team at Christian Brothers is outstanding, bonus, my Shepard received a treat when I brought her in :-). How could you not recommend such a team?! Thanks again, guys.

Lo
Review β„–45

Great company and location! Gave me advice that saved me hundreds of dollars. They truly have great integrity and exceptional customer service. I tried to tip them and they wouldnt let me!

kl
Review β„–46

These guys and this place is the best place to go for all your automotive needs. Quick, efficient and honest. I have been a resident and business owner in the Lakeway area for over 24 years. I have seen businesses come and go - largely due to lack of care and customer service. Not an issue with Christian Brothers. Try them. You will not be disappointed, and more importantly, you will be impressed.

Da
Review β„–47

So glad that Christian Brothers built a new location nearer to Steiner Ranch! We can always rely on them for quick, friendly, honest, reliable service. I never feel uncomfortable asking questions, whether the issue with my vehicle is a big one or a little one. Its great to have a relationship with a mechanic you can trust!

Ma
Review β„–48

So I broke down just a little ways from the Cedar Park shop. I was fairly confident that it was the alternator. My brother and I had to push it to the shop where we left the keys and note in their drop-box. I stated that I thought it was the alternator, and I also asked them if they could check why the heat wasnt working. They said they couldnt know whats wrong with the heat because the radiator had a crack in it. That said, I was charged $800+ to have them replace the alternator and check the heat. Maybe Im wrong but that seems a bit steep.After I got my truck back it started randomly breaking down. I suspected it was something electrical and thought it might be something they had done while changing the alternator. From there I brought it to the Lakeway shop because it was closer to home and I couldnt rely on driving the truck more than a few miles.I explained what happened and my suspicions. So I left it there where they fixed the problem. It turns out it was a wire that runs from the fuel pump in the gas tank to the battery had vibrated off; however, it was on there perfectly fine before I had the Cedar Park shop replace the alternator which Im fairly certain they need to disconnect the batteries before replacing the alternator. In the end I was charged $400+ to connect a wire to the battery that was more than likely disconnect by the Cedar Park shop. Lastly, I will take a picture of the newly attached wire and post it, it was very poorly done!To make things even worse when I got the truck back yet again, the AC doesnt work, and it worked awesome before I brought it to Christian Brothers. I cant imagine what I would be charged to have them fix it.The one good thing I will say is that everyone I spoke to seemed friendly, but at the end of the day that doesnt help me.

L
Review β„–49

I appreciate the honesty of the guys at Christian Brothers. They diagnose and try to find options for you. Tbey explain in detail and answer all of your questions. Its a nice feeling to know you can trust your mechanics.

Ba
Review β„–50

I highly recommend Christian Brothers Automotive in Lakeway. I have taken our cars to them for maintenance many times. Jeff is professional and goes the extra mile to ensure we are satisfied with the work. They have skilled technicians who are honest. Outstanding automotive care!

Jo
Review β„–51

Honest fair and on time. My go to automotive for the family fleet.

J
Review β„–52

Great work the manager Jeff did his best to get my truck fixed within my budget I was happy. Good manager. Means good work.

Tr
Review β„–53

Excellent service with clear communication on issues needing attention.

Jo
Review β„–54

I would like to give a huge shoutout to Christian Brothers for their excellent service!! Their honesty, quick turnaround and gift for truly caring for the customer is so refreshing!I took my car in and it was a simple fix and they didn’t charge me!! I was shocked to say the least. Thank you Christian Brothers - Lakeway.-Ashlye Price

La
Review β„–55

Friendly, honest, professional and fair. Wait, are we talking about auto repair?! These guys are the best! Keep up the good work...

W
Review β„–56

Very helpful, Thank you guys for being straight forward and honest.

Br
Review β„–57

Jeff, Dan and the entire crew at Christian Brothers Lakeway have gone above and beyond my expectation as a customer. I appreciate their honesty and integrity and am a true β€œfan.” They will continue to grow and thrive due to the way they operate their business!

As
Review β„–58

I love this place. We had to take our car here twice. Once for an oil change and once for a flat tire. ALL the people here are so nice, helpful, friendly and knowledgeable. We had our car taken care of in no time and no hassle. We will continue to take our car here!!

Da
Review β„–59

Jeff and all the guys at Christian Brothers are top notch and the service couldnt be better. Theyve worked on all our cars (with four teens, thats a lot) and have always looked out for us on quality and cost. Cant thank you guys enough...

E
Review β„–60

Honest, fair, and fast. What more can you ask from a company!Ive used Christian Brothers several times, with great results each time. The following is another example.Last week, I brought my 2011 Outback to Austin Subaru for a handful of service items. I knew the cost was going to be high, but I was not at all prepared for the estimate I received. The service adviser emailed me a 9-page document that listed numerous items totaling as follows:Estimate Subtotal $7,131.95Shop Fee $35.86Tax $591.34Estimate Total $7,759.15As I said, I knew the cost would be high, but I was quite simply aghast at that amount. In my estimation, that is over 60% of the cars book value.As we were driving over to retrieve the car and take it elsewhere, my wife called the service adviser who clarified that the estimate actually listed several items multiple times, and the estimate was actually a menu of configurations we could choose. The estimate did not communicate this in any way, and it further confused matters by actually subtotaling all items and then charging tax to that amount. The service adviser clarified that our charge for selected items would be ~$5200 (with tax, over $5600). That is still almost 50% of the cars value.I took the car to Christian Brothers, whose diagnosis was identical to Austin Subarus (excluding new tires). Christian Brothers charged only $2,233.37.Because I also needed new tires, I then took the car to Discount Tire. Austin Subarus estimate included $728 to mount and balance 4 new tires, without listing which brand or model tires. Discount Tire gave me a handful of options, and I selected 4 new high-mileage Falken tires mounted and balanced for $624.38.I understand that dealer prices are typically higher, and I was prepared to pay a premium. However, I was not prepared to feel swindled.I will never go back to Austin Subaru, and because I suspect this is a corporate behavior, I will never buy another Subaru.I will, however, take my car to Christian Brothers for all its services needs!

Ke
Review β„–61

Always great work and honest assessment of problems. I appreciate the recommendations on things that are urgent and things that can wait. I would highly recommend!

Je
Review β„–62

Great experience, great staff wouldn’t go anywhere else !

sh
Review β„–63

Wonderful customer service! Trustworthy and professional.

Ga
Review β„–64

They are the best. Always feel confident I will get honest and straight forward answers and the work is always done quickly and professionally.

De
Review β„–65

I am totally happy with my experience at CBA Lakeway!

To
Review β„–66

Ive been taking our family vehicles to CBO for years. I consistently get the correct diagnosis, fair price, same-day repair and professional, caring attitude from all their staff.

To
Review β„–67

Great customer service, very honest with reasonable pricing

Bo
Review β„–68

Just a bunch of honest guys you have a problem with your vehicle talk to Christian Brothers

Ro
Review β„–69

Excellent service. an friendly....prices good.

Ja
Review β„–70

Thank you Dan Evans at Christian Brothers Automotive Lakeway! For getting our family back on the road with awesome quick service during our Texas vacation!

Ma
Review β„–71

Solid, honest folks. Great work and hospitality.

Sa
Review β„–72

Christian Brothers is a tried and true place to do business, and weve appreciated your honest assessment (over many years) of our car needs and issues. Thank you!

Ch
Review β„–73

Clean, courteous and fair pricing

St
Review β„–74

I always bring my car here, the people are friendly, professional, and go above and beyond their duty.

Br
Review β„–75

Great people and great service

Me
Review β„–76

So warm and forthright!

Ro
Review β„–77

You can trust these guys

Ma
Review β„–78

They change oil.

Information
19 Photos
78 Comments
4.9 Rating
  • Address:1811 Ranch Rd 620 N, Lakeway, TX 78734, United States
  • Site:https://cbac.com/lakeway/?utm_source=GMB&utm_medium=organic&utm_campaign=lakeway
  • Phone:+1 512-537-4431
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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