We have been doing business with this company for about 4 years and will continue to do so. They are a proficient, honest and company with integrity.They recently placed our old unit with a top of the line Lennox at a fair price. It was installed as scheduled. We love its high efficiency rating and the 10 year warranty.We love Aero Designed Systems!
Eric came out late on a Sunday evening. He was friendly and professional, even at the end of a very long day. He was straight forward with me on what the issues were and got my AC running for the night so I could get some immediate comfort. Then came back the next day to replace my thermostat and get the AC back up and running. He showed me how to operate the new thermostat and also cleaned out and leveled my condenser unit (which was filthy). I will definitely be calling Aero Designed Systems for future AC/HVAC issues & maintenance.
Consistently great service and quality work. Consultation is expert, and practical solutions are recommended. Theyre highly responsive, and will try to get you taken care of however they can.They came in under initial estimate on this job, on target with others.
Really impressed with Paul! AC stopped working, we left a message, he swung by our house on his dinner break. Replaced a capacitor and the system was up in working!! That kind of professionalism and courtesy is rare now days. Thanks
Aero repaired an ancient unit when another service had failed. Paul knows his business. He told us what we had, what we needed, and what we could live with until a remodel. Once we got to the remodel stage, which included relocating one of the inside until, he was gracious with his time and provided exceptional guidance to us and our general contractor. I will never use another AC service.
I literally had 5 HVAC contractors out to simply unclog my primary condensation line. Only Aero (which was the 5th) fixed the problem. Two of the contractors even insisted that the condensation line was not where I thought it was. I am so thankful a friend recommended Aero!
Eric and Juan were very knowledgeable and professional and I know they will stand behind their work. I have done business with Aero Design for a long time at my previous address anf they were always my go-to AC company.
These guys were amazing! We called today figuring it would be days before they could get us in and within 2 hours later they were here and it was a simple, straightforward fix.Everyone speaks very highly of another company who has someone living in Forest Oaks (where we do) and we had a HORRIBLE a experience with them 18mo ago so Aero Designed Systems was like a breath of fresh air.They beat their estimated timeframe, cost and really were exceptional in every way! Hooray for Air Conditioning!! It went out just before I started end of life care for my mom and we couldn’t safely have anyone inside the house (and all of Texas froze over) but we’ve had a number of 80 degree+ days and we are so grateful! I give them the highest recommendation.
Weve used Aero for years. They installed both of our systems, upstairs and downstairs. Very reliable and quick, complete service. Wouldnt call anyone else for a/c and heating.
Eric and his assistant were very knowledgeable and easy to work with. Highly recommend this company for your AC needs.
Paul, Heather and team were very easy to work with and very responsive. I would recommend them for anyone in need of their services.
Eric was timely and professional. He was honest and said our current system was old but still working properly. He showed us how to keep it clean and functioning.
Eric was great! Found the issue with my system, found the part and fixed quickly. A few hundred dollars verses the $8,700 company B wanted to charge me for a whole new system.
Had a wondering experience with Paul. He did a great job, was on time, and very professional. The quality was outstanding and the price was exactly what I was quoted. Highly recommended!
Paul was out today to replace the blower motor on our system. As always, he was both friendly and totally professional. He had made a special effort to pick up the replacement and install it for us promptly so that we wouldnt be without some cool air in the hot days of a central Texas summer, just ahead. We are very happy customers.
Very professional, honest and fair. When my condenser failed in only 2-1/2 years, they called Lennox and got them to replace the whole thing rather than just a parts repair. Also received a discount on installation fee. Ive always had good service from Aero. Thank you Paul and Eric!
I always use Aerodesign for my air conditioning. They are always honest, professional and friendly.
Paul answered my call promptly and was at my home within the hour great service will definitely use them again and gladly refer them to friendsThank you Paul your the greatest
They send someone quickly to address my concern with a possible water leak from my air conditioner
Always prompt, polite, quickly diagnose problem and repair it efficiently.
Truly superior service, diagnosis and repair. Much more responsive than local Tx major A/C service org (ARS Rescue, etc). AERO found and repaired faulty install of orig equip provider. AERO saved our house from freezing and pipe bursting. Great team: Paul, Eric and others made sure needed parts were ordered and delivered and properly installed with amazing speed. This organization is a true gem - 5 Star service.
Have used Aero before for new A/C installation. On time, very professional and will continue to use them!
Full 4 system replacement. Quick and professional.
The company was very responsive to my service needs, on time, professional and easy to communicate with.
Paul helped me turn on our emergency heat during the ice storm. He was super patience with this old brain. He returned to fix the AC today. I ask for him, when Roger was unable to complete the maintenance. Thanks, Rachel and Don Scott
Ive been using them for years have had a few different guys come out and theyve all been really wonderful!
My 20 year old Trane unit finally hit the dust in the middle of summer. Margie answered on the first ring, and Paul was at my house within the hour on Wednesday. Install scheduled on Friday 8 AM. Paul and the crew showed up on time and finished the job in 5 hours. I have a hard to get to attic and they were able to navigate through no problem.I got quotes from a few other companies in the Lakeway area. Either the company couldn’t order the unit and do install within a short time frame, or they required payment in full upfront... which is unheard of.Do yourself a favor and just call this company. Easy to work with, fair price, great service.
Have used Aero Designed Systems on a few occasions now and Roger has always got the job done competently and professionally . They have become my “go to” HVAC company.
Great job, done in a timely manner!
They fit us in between other appointments…analyzed the problem on got parts on order.
Aero Designed identified the issue with my commercial HVAC system quickly.They were prompt, courteous, professional and do excellent work.I highly recommend them!
Always great! thank you
Eric was friendly and professional. He did a great job servicing our furnace.
I am so impressed by the service and professionalism of Aero. They have this amazing hvac and heated check. They will come out twice a year to check on the system. Roger & Fernando are so friendly and knowledgeable. This service is so worth the money. I feel so much better knowing if Aero finds an issue they can fix it on the spot. I rather save money now then spend money when its when its hot.
Great management and great staff at fair and reasonable prices!!!
Roger came out early in the time window Heather promised. He was friendly, informative, fixed the problem and was gone within 30 minutes. Excellent service. Highly recommended.
On time, technician was friendly and expelled what he found. Very happy with the service.
My AC went out sometime in the morning, I called Aero Designed Systems in the afternoon and by the end of the day they had my AC up and running again. This was by far the quickest and friendliest service I have ever received. Why cant everything in life be this easy!?!?! Thank you to the entire staff that helped me at Aero Designed Systems!
Roger arrived on time as scheduled, and quickly found the problem. The solution became complicated due to Lakeway permit requirements. Repairs delayed awaiting further research.
Top Drawer Heating and Air Conditioning company. Great Service. Trustworthy. Excellent Customer Service. Highest personal recommendation.
Our central gas heating failed during the winter storm in Feb 2021. The day power was fully restored Aero/Paul arrived in the early afternoon. After listening to my explanation of events he checked our controllers and then the main unit. Within a minute he diagnosed the problem. Our high efficiency system even produces condensation during heating and during the power outage it froze. He easily pulled the pipes apart and problem solved. Everyone we dealt with from office staff to technicians fro Aero have always been professional and courteous. We will continue to use them and recommend them to others.additional visit on 6/2021 Juan Aguilar came to do our pre-summer AC check. He arrived as scheduled and checked both of our systems to include rinsing out the condenser. He explained many of the tasks he was performing in an understandable manner. Again, very satisfied with AERO
After being told my AC unit had to be replaced I called Paul for a second opinion. He arrived later that day, was on time and had knowledge of the unit and what needed to be done. I was quoted a minimum of 1800.00 from the first company and Paul fixed the problem for 180.00. Excellent service. I highly recommend this company!
Called Roger when our system wouldn’t fire on after moving a thermostat on a Sunday, he offered to come out same day and also suggested I check a few items. Of course it was one of the items he suggested and the system came right on! They have come out before and installed some UV filters on our systems as well, the job was well done on budget and on time. Highly recommend Aero Design Systems for all your HVAC needs!
I have used Aero Designs on multiple occasions. They are very friendly and I do not feel like they are trying to sell me on extra stuff. I called them late on a Saturday and they were able to come out and fix our AC same day. WOW!!! If you have any home Air Conditioning needs give them a call. It is great to find a local family business that provides the type of customer experience that is lost in most of todays companies.
Exceptional customer service. Prompt arrival at scheduled time. Very helpful and fair pricing.
Paul and his team are amazing! Everyone I know uses them as their go to ac/heating guys! You can tell just by talking to Paul how much he cares about giving customers the highest quality service and youll see how that care is translated to his team. Definitely worth your time!
Aero is the best; honest, fair and dependable.They show up when they say they will and do what they say.They really know their stuff when it comes to all areas of AC work.
Quick, quality and efficient service.
Fair, honest, knowledgeable, courteous, young and experienced. No hesitation in calling him if and when needed. Norm
Outstanding service and end result. We had to get our entire system replaced since it was over 20 years old and dying a slow and expensive death. Aero wasnt the cheapest bid by any means, but Paul and Roger totally made up for that with their professionalism, knowledge and product. Not only that, when they came to do the job, they were quick, efficient, clean, friendly, polite and super professional.My house is now a spaceship...a VERY QUIET SPACESHIP! Noise pollution during the summer at our house was a very real problem due to our old unit (it sounded like a jet engine taking off every time it kicked into gear.) Now I wish my neighbors would follow suit.Last thing. We have now had the system for over half a year now. With our old system, our May 2016 utility bill was over $600. May 2017s utility bill was less than $350. June and July were $400 instead of $700. Im not kidding. I sent Paul our bills to prove it. The only thing that has changed from last year to this year is our HVAC system.
Great first experience with Paul from Aero. He checked everything carefully, explained everything carefully, was clear about pricing, contacted the manufacturer about current warranty coverage, etc.
On-time arrival, immediate diagnosis of problem. Thorough check, noticed potential leak, reviewed fully with me, provided other useful information, fixed drain line slope to improve drain flow.
Paul is a very awesome young man. He really cares about his customers!
Great fast and friendly. Highly recommend!
AC went out on a 101 degree day and our Home Warranty wasnt helping us get someone out ASAP. Called Aero Designed Systems and Jake was here within an hour. He fixed our problem in no time and then he worked with my Home Warranty to help get me reimbursed.I would definitely recommend anyone use AES for any HVAC needs.
Aero Designed Systems in Lakeway, Texas has handled my HVAC service needs since 2010. I live in a condominium community where the outdoor HVAC equipment is located on the rooftops of the buildings. Some HVAC companies refuse to do work at our condos because of where the equipment is located but not Aero Designed Systems. Theyll do the job no matter what the conditions.Paul Slack and his team are very knowledgeable in all areas of HVAC service. They always deliver a high quality job in a very timely manner, typically within one or two business days. Paul worked his magic again for me recently when he resolved an annoying knocking in my wall that had been going on intermittently for over two years. The knocking was caused by loose refrigerant lines that ran from the air handler in my neighbors condo downstairs up through my walls and on up to the rooftop. Paul was able to assess and resolve the problem within 45 minutes. He secured the loose refrigerant lines so they no longer knocked against each other and - voila! - the knocking was gone.I highly recommend Paul Slack and Aero Designed Systems. If you need HVAC service done in Lakeway, call Aero Designed Systems.
What a great experience. After trying to install an Ecobee wifi thermostat on a frigid Sunday afternoon, I found my system no longer working after moving around the wires in the furnace. I called ADS to set up a house call, and not only were they able to come out on a Sunday night, but before they did, he helped troubleshoot what potentially was the issue - talking me through reading the fault code, and then suggesting what it likely was - an open circuit that needed a fuse. I went to Home Depot and swapped out the fuse and the system was fixed. When I called back he was happy that I was able to repair it myself, not concerned about the business he didnt get that night. Needless to say - this is the only company I will call in the future (and yes, it will likely start with help getting that darn Ecobee installed). Thanks ADS!
Arrived on time, super friendly and most of all trustworthy
Company technician on time, professional, courteous, and discussed maintenance performed.
Always great service.
Excellent Professional service!
Highest standard of service ever!
These Guys Rock . I would never look anywhere elseBill Espinosa
Paul was very professional.