Andrew came to our home this morning to finish hard wiring a separate guest space. He arrived in the time frame that was given when our appointment was made and called before his arrival. He was able to complete the work in a timely manner, was professional, friendly and very knowledgeable. He took a look at our current tech set up for watching TV and gave us a few pointers and offered to come back to get us streamlined if we wanted. A wiring project that has stumped many people was no problem for Andrew and we are now all hard wired and set up.We will have them here again!! Thank you!
I interacted directly with the owner of the company. Excellent experience. He went beyond the call of duty to find a way to help me complete my home automation project. Very professional. I recommend this company to help you achieve your home automation vision.
When we wanted to upgrade and expand our current AV system (it was 9 years old), Smarter Homes didnt miss a beat. They steered us to a much better television that uses a universal remote control, upgraded the whole house sound system, and vastly improved our wifi throughout the whole house. What a difference! They also improved our outdoor/indoor AV system, and its like night and day from what we were using before. Since then, they have made good on all our purchases and helped us out from time to time when we get stuck. I cant imagine calling anyone else for whole house AV. Whether youre doing a new build or a remodel, I think these guys are second to none.
Smarter Homes - Austin was terrific today ... I call them the 3 Ps, prompt, polite and professional. Andrew and his team; Jay and Sean, did an excellent job updating my HDTV / home entertainment system as contracted and on-time. Everything done is state of the art and functioning perfectly. I will certainly be calling them again for our next tech in-home project. Best regards to all at Smarter Homes - Austin.
This was our first time using Smarter Homes and the service was more than fantastic! Peter himself - the business owner even offered to come and do the installation as well! Our appointment was the day the terrible ice storm hit, but Colter quickly put us back on track and scheduled us in for service immediately.Alex, the tech came over for a walk through for a hardwire install for our projector and knew exactly what was needed to be done. He even offered to install the projector to add to our service as well.The gentleman on the day of installation ended up fitting time for our hardwire AND projector installation. We were also having difficulty booking an electrician to install the ceiling outlet & they immediately had me on the phone with someone to come out. (They also kindly enough carved out the outlet hole for the electrician to save him some time!)We are very thrilled with the customer service by the company and 100/100 recommend them.We will definitely use them again for future services :)
Andrew from Smarter Homes of Austin came to our home to help with an issue regarding cables and wiring installed 10yrs ago, ancient by todays standards. He resolved it very quickly. We are excited that he will update our primitive array to modern standards very soon. It is easy to understand why he is so highly regarded. I had not realized until he was leaving that he actually knew several of our neighbors and had them as clients. He had come recommended to my wife from people in her IT group. Small world, and so delighted we called Smarter Homes!
They did a great job for us installing a new theater projector, mounting some TVs, and rewiring our Ethernet portals. I’m very happy with how everything turned out and they were very responsive with changes to my order and addressing follow up questions. Would highly recommend this company.
Professional, well-informed, service oriented, and VERY patient. I just hired them to do my second home, they did as good a job as they did on the first one. These guys really went the extra mile to drive to my new condo, and stayed after normal work hours to complete the job. We are very happy with our new technology. I recommend them every chance I get. They are wonderful to work with, deliver what they promise and really look out for their clients. They answered my (many) questions on how to operate my new equipment without making me feel like I was being a pest. These are for sure my go-to guys when it comes to any audio/visual equipment.
Excellent service, efficient, professional, and competent!! It was my first time using SHA to help setup my home network. Andrew showed up and fixed all the wiring errors the previous installer made with the Cat5 Ethernet cables. He answered all my questions regarding my home network from routers, switches, Power Over Ethernet, Access Points, and even took time to explain how my house was wired for home audio. Its not the last time I reach out to these guys and I would highly recommend them for your smart home.
Smarter Homes of Austin goes above and beyond with their professionalism and customer service. Colter, Jay and Andrew were extremely responsive, caring and helpful. The work has been exceptional and beyond my expectations!
Andrew and team helped get us back up to speed on a comprehensive installation they had done for the previous houses owner. Since then theyve provided amazing support and have been able to nail any slight tweaks we needed super quickly. Cant recommend them highly enough.
Nothing but great things to say about Smart Homes of Austin. Colter is brilliant; he knows this wifi/tech/access point stuff more than anyone else I have encountered, and his team did a professional, clean job and everything is working great. We have 4 heavy internet users including streaming video, zoom, Webex; everything has been flawless. I will go to them again for sure; I highly recommend them.
Professional, reliable and available. I love these guys and have greatly appreciated the way they embraced me as a client and a friend. I’m a picky guy with high expectations and they graciously have come out to configure, reconfigure and fine tune to these standards. They know their stuff and have done the research to nail down the best products for the best price. No price gouging here. As local business goes they balance the size of their company with realistic expectations, late nights when necessary and they show up when they say they will. Thanks Smarter Homes.
We were so impressed with Peter at Smarter Homes of Austin. He is professional, knowledgeable and kind. Our senior Mom needed some assistance with her cable and hooking up a new TV. Even though it was not a big job, Peter did not hesitate to help on short notice. He is our hero! I plan to refer all my business to him in the future. I would highly recommend this company for all your AV needs!
We truly enjoyed working with Smarter Homes of Austin. We had a very large project and interviewed 3 companies total. We chose smarter homes because it was evident that they had a wealth of knowledge. When interviewing companies, if you ask the right questions youll be able to separate those who are speaking from experience vs those who are breaking into industry. Needless to say, we are very pleased with the completed project. Andrew was our project lead and an absolute pleasure to work with. The crew always arrived when on time when they said they would, and they respected my home. Will definitely work with them in the future and refer them to all of my friends and clients.
These guys were incredible. Fixed us up with what we needed. Came earlier than expected. They are incredibly professional and friendly. And our system sounds amazing. Also reasonably priced. I would recommend them without reservation.
I would not recommend anyone else for your smart home or custom home theater needs. The whole team was smart professional and super patience when it came to teaching me how to use my new set up. I will definitely be using them again when it comes time to upgrade.
We are beyond pleased with the services provided by Smarter Homes. We originally had the team set up a home automation system, and they were able to integrate the systems so efficiently and made them seamless and extremely user friendly. Whenever we have had issues, they have always been very prompt and responsive. If you are looking for a professional AV team that can deliver the highest quality services, Smarter Homes will exceed your expectations.
A game changer! Thats how I would describe the experience of working with Peter and his team.The amount of knowledge you will get after your first consultation will be mind blowing. I compare it to a life update.There is so much technology at our disposal nowadays and we usually dont know how it works.Peter and his team will provide you with top notch installations in order for you to enjoy and live an automated life that has nothing to envy from futuristic homes in the movies !
The guys at Smarter Homes are top notch and very professional. From Colter meeting us at our house to determine what we needed to Andrew doing the install they could not have been more professional. Andrew was so great in his install and made sure all of my concerns were addressed. We have a 13 yr old and wanted to be sure we could have some limits on internet times, etc and Andrew made sure we were all set. We could not have been happier with their service.
This is the second residence I have used Smarter Homes of Austin to install a home network and media room. They have top notch people that work quickly and effectively, communicate great throughout the process, and are not satisfied until every part of the job is complete and running perfectly.
Peter came out to my house to hide some wiring and connect a few sound bars. He was prepared when he got here and I feel like he made sure I didn’t get something that I didn’t need.Probably one of the nicest people you will meet his work was super clean...along with the space where he worked. Highly recommend, I’ll be a repeat customer for sure!
I am so happy I found Smarter Homes of Austin! Pete is amazing to work with. We recently purchased a vacation rental home and Pete had many great suggestions to make the home more “user friendly” for non tecky people like me! He also set me up with several NEST options to conserve energy and so I could easily give access to my different guests.So glad I found Smarter Homes of Austin! They have great ideas that won’t break the bank (unless you want to)! Never felt pressured and appreciate the honest opinions I was given. Highly recommend!Paula S.
I couldn’t recommend Smarter Homes more highly. Pete took the time to walk me through the entire design and I was impressed by his depth of knowledge, down to the finest technical details. He’s also a pleasure to work with, very honest, and I could trust that Pete was truly committed to creating the best solution for me. I’d gladly work with Smarter Homes again any day.
Peter and his team are awesome! Peter personally changed us from Time Warner to Direct TV with incredible ease, and was very thorough with his training and explanations of the system. And THEN, everytime I had a question or needed clarification he would actually answer his cell phone and walk me through it! I love having a non-1-800 number and a REAL person to help me! We are very pleased with our product and especially impressed with the service form Smarter Homes of Austin!!
Where to start! They do very good quality work. They always put the customer first. Working on projects together it’s never easy work but with the team of guys they have we can always find a way to get it done, so there’s nothing these guys can’t do. Always a pleasure doing business with smarter homes.
We partnered with Smarter Homes on a project in Kauai, HI that featured a world class theater room and they were a pleasure to work with. They are responsive, concise and were very helpful when we needed to lean on them for support. I highly recommend Pete and his team for your home automation, lighting, shades and audio video needs!
Great company. Always professional and on time. Helpful with questions. Can’t go wrong with using them.
We are beyond please with the service, professionalism, and care provided by smarter homes of Austin. They planned and installed the wiring layout of our home when it was built in 2012. They integrated our wifi/direct tv/audio systems and set up a very seamless and efficient process which has served us well these past 8 years. We recently called them to repair some wiring between the exterior wall and the equipment cabinet. They were prompt, efficient, friendly and very helpful. Our wifi is faster then it ever has been. We highly recommend them!
We have had great experiences with Smarter Homes of Austin. Pete even got my old equipment working like a charm. Honest. Reliable. Smart. We highly recommend them.
Reliable and great customer service
I have an older RTI product, a component part of which failed. Initially I was unable to find a dealer that could help or that even seemed to care about my small problem. I then located Smarter Homes of Austin where I spoke with Colter MacKenzie. Colter was immediately helpful. He contacted RTIs US office in Minnesota, working with them to locate a new version of the component I needed and arranged for the part to be shipped directly to me. Colter was professional and eager to solve my problem. it was classic great customer service. It may have been a small issue, but Colter appreciated that without the replacement component the rest of the unit was useless. There is no doubt in my mind that I will call Smarter Homes of Austin for my future electronic/tech system needs.
Have used Smarter Homes in the past. Was told they are now doing “bigger jobs” but would come out since we were past clients. We have had some small challenges with our setup and I have called multiple times and emailed with no response. We paid over 3k to do some basic TV setups but I guess if you’re not a million dollar customer don’t bother because their not interested.Thank you Peter for coming to our home personally and resolving the issue. These are trying times and I understand your concern for your employees. We will continue to use Smarter Homes and recommend your services.
If you are looking for an AV company in Austin for your home theater, media room, automation, etc. Stop calling around and worrying if they are truly as good as their reviews...they are! I can attest. We have worked with them over the past 12 months on a few different projects and at no time was I let down. This team knows their stuff. I cant thank Matt, Colter and rest of the team enough.
Cant say enough good things about Smarter Homes. The process is very straightforward and I appreciate how well Pete explains everything in such detail.
Outstanding customer service!
I have known Pete and his team for almost 7 years. They designed a fantastic multimedia system in our home, that fit our budget and tastes. What a pleasant and knowledgeable team of people. Pete has been quickly available to answer and troubleshoot any occasional software changes, usually without a trip to my home. A tremendous value and asset to have at our fingertips! 🎼🎶🎹🎵
Dependable, Excellent Customer Service, and Reliable are what come to mind when I think of Peter and his Team at Smarter Homes. I have hired Smarter Homes for several Audio and IT type of projects throughout my house and they have always been very thorough. Additionally, the Team a Smarter Homes is extremely professional and I highly recommend their services. They are definitely my first choice when it comes to Technology for your home or business. Richard – One very satisfied customer!
I’ve known Pete for a few months now. I operate Freedom Fun USA and one of our top product offerings are Outdoor Movie experiences. I was simply telling Pete about our struggles with sound issues that we couldn’t figure out. You know what he did? He came out to our warehouse on his own time and stayed for over an hour just to help us get squared away and make sure we were using the right set up. We’ve been doing this for years but we don’t have a background in AV like he does and because of him, not only did our sound issues get resolved almost instantly, but now we’re reconfiguring our whole media box system! He knows more than most if not all professionals I’ve talked to.Being a local business owner myself, I can honestly say Pete is an extremely honest, humble man that you can trust. The short time I’ve known him he has gone out of his way so much for me and character like that is hard to find anywhere nowadays, especially in the business world. He’s extremely passionate about what he does and will do whatever it takes to make you happy. So 5 stars to you Pete. Thanks again for all your help !
Highly recommend! Set up all my TVs, computers, and wireless networks at my business.
If you want the best for your home or business, you need to use this company!I know that you see many reviews on here mentioning how knowledgeable Pete and his staff are, but that is an understatement.I have worked with other home automation companies before, but Smarter Homes of Austin is in a different league than everyone else.In a city like Austin, we are lucky to have a world class company give us home town attention.
Great service! Staff is professional and courteous both on the phone and in person. Peter is very knowledgeable and was able to quickly resolve the cause of my sound problem. I highly recommend them!
Smarter Homes installed the home automation system in my home in February 2018. Pete and his team are very professional, and listened to what I wanted and made sure that the system fit my familys needs. They are responsive when I have a question or need help, and I love the smart home features of my new home. They are meticulous and top of the line - the most custom AV company in Austin.
Smarter Homes of Austin is a great place to work. The team is helping me fit in. In the weeks to come we will work together to bring some new and exciting things to our website that we hope you check out. After a month of talking to staff and customers theres no doubt in my mind that Smarter Homes of Austin is the best home automation integration company in the area.
THE BEST EVER! Professional, knowledgeable/smart, courtesy - the entire package - which you don’t often find in one source. Highly recommend Smarter Homes!
I have known the team for many years. Pete’s crew are trustworthy, kind, respectful and hardworking. The crews knowledge in the av world is top notch.
Great business! They go above to meet and tailor all of our needs. Very helpful throughout the process. Our family’s go-to for any and all of our home automation. 👍🏻
Pete and his crew have helped me enjoy my dream system that they set up. from security to all the AV, i couldnt be happier. their follow up is amazing and service after the sale is the best.
Look no further for all your A/V, smart home needs. Pete and his team helped my family with our new media room. Very professional beautiful clean work. Shout out to Smarter Homes on top of there game. A-1 service.
Absolutely the most knwoledknowle and most professional team I have ever dealt with. Peter and his team are fantastic, efficient, and always in constant communication. Do yourself a favor and hire them. You will not he disappointed.
Peter and his professional team takes complicated things and makes them easy. He provides turn key solutions for the entire house and makes having a smart home approachable. Great to work with!
I recently found Smarter Homes Austin on Yelp and talked directly with the owner about setting up my home network the very next day. Peter and his team are very responsive and extremely knowledgeable about all things technology. Peter came out to my house to install my network. The entire install took less than an hour. He is professional, courteous and knows how to navigate through the local Austin ISPs. I highly recommend Smarter Homes for all things technology and home automation.
Other reviews have said it and I definitely agree: Smarter Homes of Austin has great customer service! They always follow up and dont stop until any issue has been solved to your satisfaction. They are all very nice people, easy to work with and accessible when needed. Im not electronically savvy (understatement) but now feel that I can relax because Smarter Homes is there and on it!
Smarter Homes has done a great job for us. They are responsive, honest and great to work with. Love their voicemail message too!
Peter and his crew at SmarterHomes Austin have been a real partner in helping outfit our smart home. They are up-to-date on the latest techniques and tools, and only recommend the highest quality components. Everything theyve installed so far (network cabinet / closet, samsung frame TV, sonos equipment, outdoor lighting, universal remotes...) has been flawless. I highly recommend them!
Pete and his team are fantastic. Pete set me up with a whole home sound system using Sonos. Pete really loves what he does and it shows through the level of service he provides his customers.
Smarter Homes were very helpful in setting up the wiring on a home being built. They gave great ideas for today and also helped to prepare for future technology needs.
First off, I am totally technologically illiterate. I found Peter on Nextdoor and reached out seeking help with cutting the cord from my cable provider. Within minutes he totally created a solution that I am very happy with moving forward and best of all I no longer have cable bills. He’s personable, professional and quick to respond to my text messages and questions. I would definitely recommend him to My family and friends.
Ive used Smarter Homes for my last two moves in the last 5 years. They have always done a very pristine job dismantling my AV electronics and then installing in the new home. Stellar service, attention to detail, and thourough in every aspect. Highly recommended!!
Working with the team at Smarter Homes has been great. From start to finish they were very thorough in their assessment of the project, forthcoming with the costs associated with the project, and flexible in working through different ideas to meet my budget. Their work is excellent. From fit and finish between speakers and the TV to the overall networking of the house they do it all. I had a fairly large project with them and they completed it start to finish within only a few weeks. They took care of audio video, networking, Security, and cameras. Everything you need for smart home. Moreover the guarantee of their service is worth it. I also have taken advantage of their service plan, of which their maintenance in response has been awesome.
We have been pleased with Pete and his team when helping us to choose a system for our media room. The equipment was top quality and his team stayed with us as we learned how to use it properly. We werent abandoned. We came back to Smarter Homes when we downsized. We enjoyed what we had so much that we wanted to make the most of our new situation and now find it a pleasure to have quality entertainment in our much smaller living situation. They are fair and professional.
Pete at Smarter Homes knows what hes doing and employs a truly competent staff.He worked around my busy schedule and installed a clean, user friendly entertainment system in both the living room, and bedroom.Thanks again Smarter Homes!P.S. Petes nickname is Smarter Holmes
Communicative, helpful, responsive, patient and just plain friendly. They will do a great and you will be happy. That simple.
Smarter Homes does excellent work. They have installed our televisions, DVR boxes, and Roku’s and we have enjoyed them. They have installed all in a way that no wires are shown and that makes are home look nice and clean. No wires to trip over or get wrapped up in. I am can’t wait to use Smarter Homes again in the future for new installation of electronics.Thank you Smarter Homes
Great owner, great team, great products and service. BTW, awesome voicemail intro!! Lol
If you want a smart home hire these guys! I had Peter and his crew first install outdoor speakers and a movie projector and screen in 2013. They were always available to walk me through the steps until I learned the system— even late on a Saturday night when I was hosting a birthday party. They have the latest and greatest technology but what really makes them stand out is their personal service. I have had them install smart televisions, computers, better WiFi, and security cameras since then and it truly is a pleasure to work with them. They are knowledgeable in their field and extremely responsive to any help I may need. If I ever build a house, I will definitely use them.
To say these guys know their stuff is an understatement. The amount of knowledge they have is why they were chosen for the Home of the Future If you are looking for any kind of Home Integration, or even have questions, make sure you hit up Pete and I can promise you, youll be glad you did.
Great support after the sale, which is necessary given the nature of A/V systems today.
These guys did an install for me and it was perfect. Im going back soon for the next job.
Peter Sanford, owner and founder of SMARTERHOMES has provided me with outstanding professional knowledge and expertise in helping to get me away from ridiculously high ATT bills and paying only for those channels i want to watch. I get excellent reception without a cable box. He truly knows what he is doing and will explain things in a way that you can understand. He has empathy for us mortals who dont really understand how all these weird things work. You will be glad if you contact him. Claudia Brewer
Very professional, listens to clients needs, help meet those goals and awesome service company! The number one automated company for my family since moving to Austin in 2012 and owning two homes.
These guys know what they are doing! Coming from someone who does not know a lot about technology, Smarter Homes made everything very clear. They installed everything for us at The Wayback Boutique Hotel in Westlake. The entire system is user friendly and easy to use.In the hiring process they gave me a full detailed quote of what to expect and kept me informed throughout the entire process. If I needed something not provided they connected me with the right people in Austin. This company is who you need when upgrading your technology in your home or business.Thank you for all your hard work and dedication to The Wayback.-The Wayback Team
The people at Smarter Homes are simply the best! They designed and installed my home WiFi and multiple-tv system using multiple cable sources, and implemented a whole-house sound system that has a wow factor. Their service after the sale is also excellent - if theres an issue, they come out promptly and correct it. I would recommend them to anyone who wants a professional system in their home or office.
The Smarter Homes team has been fantastic to work with! I needed to replace all the 15+ year old brittle, non-functional Cat 5e wiring in my home and initially had plans to do it myself. Even though Im comfortable with doing all my own wiring, networking, configuration, etc. - after getting up in the attic and deciding I was out of my league, I reached out to Smarter Homes for a quote from some true professionals.Pete and Colter came out to my home and worked with me to design a new home network that not only included all new Cat6 wiring and Coax runs, but also included a Unifi mesh wifi network that exceeded my expectations and put my previous Netgear system with repeaters to shame. I now have a wifi system that reaches every corner of my home, my patio, my garage, and Ive been able to get strong signals 100+ feet away from my home. Wow! They also replaced a makeshift wooden box in the garage that was acting as a dual purpose network hub and rodent home with a gorgeous new rack in an attic space to hold all my network and audio components with wiring beautiful enough to make anyone with OCD content.Im planning on a few additional projects for outdoor speakers, cameras with an NVR system, and perhaps some other techie fun features and will definitely have the team at Smarter Homes do the design work and installation. I highly recommend you consider doing the same, youll be glad you did!UPDATE July 2019When I needed some additional work done to extend my system to a new detached garage I didnt hesitate to contact Smarter Homes again as they knew my system and I was certain the work would again be top quality and Smarter Homes didnt disappoint! The additions to my system were completed on time, on budget, and with the same high standard of work I expected.
Ordered an LG OLED and went with the Sonos system. Communication was very good throughout the entire process. On the day of install they confirmed a 10AM arrival time...and actually were here at 10AM. Pretty rare compared to any contractors Ive ever hired. :) Matt was very friendly and felt comfortable with him and his team in my house. He was exceptional making sure every piece was connected properly and wasnt in a hurry to leave until I was comfortable knowing how to work everything. Would highly recommend them for your next audio/video project.
Although we dont live in Austin anymore, I have to say the the service you get from Smarter Homes is the best. During the 3 years that I did live in Austin Smarter Homes took care of all our AV needs. Wish I could have taken them with us when we moved back home.
We hired Smarter Homes Austin after going thru a few AV companies. They fixed all the ills of the past installers and added great creativity to our project. Pete, the owner, along with his entire team are not just creative but kind and competent. Im actually going to miss them now that our project is complete. Love you guys!!!!Lisa Gamze Weinberger
I recently moved into a new condo and wanted to have my audio and tv set up as streamlined as possible with central control from my ipad or computer. I contacted smarter homes and Peter came out to the condo and gave me an estimate and could have it all installed within days. They did great on the installation, everything was installed neatly including repainting walls and baseboards. They even matched the speaker covers to the wall color. And the job was completed within the estimate Peter provided. I love the Sonos sytem, everything works great. I can access music from the web or from my storage system that is connected to itunes and play in any room in the condo. I also have central control of my tvs. I highly recommend these guys. They have great customer service.
Fantastic friendly staff.
Very professional job installing my wired access points.