Terrible place. Just simply a joke. Find business else where.
Tech comes out to diagnose no-start issue with fork truck. Guy is 100% incompetent and has no clue. Spends a few hours, finds nothing and tries to sell us a general service for about $700-800. I asked how that was going to solve the problem, the problem he had not found yet. I basically tossed him off the job, contact another company who comes next day, picks up truck, finds fuel issue in minutes and does the entire job with pickup, delivery and general maintenance for $400.00. Liftech tires to bill us, I tell them the entire story and refuse to pay and then they send the invoice to collections. Total joke and zero ehtics.
Awful, granted I have an older model forklift, but the mechanics were scratching their heads to figure out why it would not run. I asked about charges and they said the boss would work with me since they had no clue as to how to fix it,then I got a bill for $$$1983.00, which they said they reduced, ridiculous, because they were very un-professional in explain the charges. If I would have know I would have had them stop after the first 1/2 day.
If i could give negative stars i would. Parts department is awful. Placed a 3000 order that was supposed to be 3-5 business days. That turned into 3 weeks with me leaving voice mails with no call back. They then told me my account was negative which i know for a fact it wasnt. The president of the company called me then was supposed to call me back with more details and never did. not happy at all
The parts department is an asset to the company for sure,,a pleasure to deal with.