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Williams-Sonoma
354 Park City Center, Lancaster, PA 17601, United States
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Williams-Sonoma

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Br
Review №1

Brought some great spices and sugar cookie mix.

Ma
Review №2

...the staff in this particular store were great. Very helpful. Would have rated it higher but havent been there enough times to know this is the consistant. Will return in the future and actually bring my wife with me...just sayin.

Ke
Review №3

Friendly staff that really knows what they are talking about when it comes to all things kitchen and dining.

Pa
Review №4

Before anyone reads this, I would first like to say this 2star rating doesnt reflect most of the store staff. They always have been friendly and helpful.This rating pertains to a recent Christmas gift purchase.On December 17th I purchased a Staub Dutch Oven. Nick informed me that they they didnt have one in the store, but could order it online and it would be delivered by Saturday 12/21. When I got home, I had received an email with an updated delivery of 12/23 by end of day. No big deal, since I didnt need it until12/24. Late afternoon on the 23rd, I received an email that my payment information needed to be updated before they could send the product. Then I got an email from my bank that I had a decline on my credit card. I finally got through to customer service on 12/24. They said I purchased two of the same product and the payment was declined. I contacted my bank and they said there was a transaction on 12/17 and the payment went through on 12/18. Customer service told me they couldnt do anything until I contacted the bank released the declined payment.Once I could make it to the store to inform them what happened, they said the product was now on back order until 2/19/2020. Gina got on the phone and found what I was looking for at a store about 67 miles away and they would put it back for me to pick up myself. Obviously I had to what until after 12/25. I had to pay the full price $386.90 because I had $15 in key rewards on the original transaction of $371.90.They said when the new product came in Feb., I could bring it back, and they would credit that one and I would get it for the original total.I still dont understand why the store couldnt just give me the one I picked up for what my original total.The more I thought about it, I decided this was crazy and have since cancelled the back order one so that my money wouldnt be tied up for two months, and would take my loss. ( gas money and the $15 dollars key rewards)Again, if it wasnt for the store staff, the rating would have been lower.We really liked this store, and purchased quite a bit these last few months, but what recently has happened, We wont be back.

Ch
Review №5

Every kitchen gadget under the sun can be found at this store! The staff is friendly and helpful. Plus they were doing demos of yummy foods we got to sample!

Ji
Review №6

I absolutely love their dishtowels. Really loved the 20 per cent off. Bought 8. Will last a long time.

Ma
Review №7

I always enjoy browsing here. Cool kitchen utensils and supplies.

Na
Review №8

This Williams and Sonoma was beautiful and was nicely organized. The staff was excellent and very helpful. Joy was the lady who helped me and she was extremely nice! It has a very inviting atmosphere and I would recommend this Williams and Sonoma.

Am
Review №9

Amazing, amazing customer service. Great quality. Perfect for the holidays. Associate Joy was a joy!!!!

Fr
Review №10

Do you love your kitchen? Can you not have enough gadgets? Can you fit another specialty appliance into that cabinet? Do you also hate money? Then Williams Sonoma is you store! Look, theyre great at what they do. Their hand towels are the only ones well use in our kitchen. They are expensive though. Granted theyre selling high-end stuff but be prepared to spend big money.

To
Review №11

Awesome stuff here.

El
Review №12

Very very helpful staff.

Ma
Review №13

This location specificly I would not rate highly. They have very limited stock in store (3 separate times Ive gone and didnt have some basic items). To be fair they offered to order online but if I wanted to do that I wouldnt have gone to the store and ordered it myself. They also close the store randomly for invintory days and theres no way to know until you get there. If you plan to visit this location, CALL AHEAD the day before you plan to visit. Ask if theyre open and ask if they have the specific item you are looking for in stock and if they can hold it.

br
Review №14

Always great finds

Ri
Review №15

I have always loved Williams-Sonoma- very nice store - the gentleman that assisted us was very nice and informative- the whole staff was nice and I am happy with my purchase

Ni
Review №16

Store can be bigger but its still Awesome, as well as the staff !!! And cooking classes they hold, come on👍 !!! Love this place

Na
Review №17

The fact that people buy anything from this over priced store blows my mind. Are people not aware that you can buy the exact same products at other stores for far less??

An
Review №18

Went to buy a shower present with my wife then ran into chef Chuck who gave me some good ideas.

ch
Review №19

I love this store, they have every thing a person who love to work in the kitchen

Au
Review №20

Great place to find anything for your cooking and baking.

ne
Review №21

Friendly staff. Great service

OP
Review №22

Nice selection of cookware! Not the crap youd get at a Dept store!

An
Review №23

Lots of choice shopping so bring your money or credit card.

Ti
Review №24

Cool stuff, teriffic specialty store

Gu
Review №25

Nice stuff but way over priced. I can get some of the same things with the same quality at a lower price

Da
Review №26

Pricey but very good.

Je
Review №27

Great place for all your kitchen needs!

Bu
Review №28

Way over priced kitchen ware

Va
Review №29

The staff are very kind and helpful

Ja
Review №30

I love this place

Di
Review №31

Very expensive.

Fu
Review №32

They carry American Girl products!

Ja
Review №33

Chuck was an absolute please to interact with.

Bu
Review №34

I use my gift cards with them...

Ni
Review №35

Professional store of the highest category, representing appliances, tools, machines and service appliances for the kitchen and dining room .... as well as many innovations from organizational technology that increases the speed and quality of food prepared .... Hurry up to be regular customers and have guarantees and bonuses from companies that care about your personal health ... BOND APPETITE, GOD .... !!!!! *****

Information
39 Photos
35 Comments
4.4 Rating
  • Address:354 Park City Center, Lancaster, PA 17601, United States
  • Site:https://williams-sonoma.com/stores/us/pa/lancaster-park-city-center/
  • Phone:+1 717-291-1495
Categories
  • Chinaware store
  • Kitchen supply store
  • Cutlery store
  • Gift shop
  • Gourmet grocery store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:Closed
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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