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Kitchen Encounters
2603 Lititz Pike, Lancaster, PA 17601, United States
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Kitchen Encounters
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La
Review №1

I have owned my house for 17 years and have had 5 different contractors over these years. What makes Kitchen Encounters standout is their attention to detail and quality. Every step of the process was declared up front and completed in the time allotted. The workers were professional, courteous and always willing the work with us and any changes we asked of them. I am Over the moon with my new kitchen and highly recommend Kitchen Encounters for your remodeling needs.

We
Review №2

Kitchen Encounters. We cant thank you enough for the fabulous job you and your contractors did on our kitchen remodel. Taking a 30 year old kitchen and updating it to todays standards, knocking down walls and laying new flooring went ever so smoothly. We appreciated the professionalism of your sub-contractors and the calendar of what was going to happen when more than you can imagine. The fact that everyone stuck to the calendar amazed us. We went from a dingy dark kitchen to a light and airy great room over a 6 week period. We wont hesitate to recommend your company to anyone who asks.Dan and Wendy Basehoar

da
Review №3

If you are considering remodeling, look no further. Kitchen Encounters was nothing short of remarkable! We met with several businesses for quotes on our long awaited kitchen remodel and working with Dave and his family/team was hands down the best experience we have had. Their attention to detail and the desire to get the job done right showed through in every communication and every detail. We were contacted everyday to ensure we were happy with the work and any inquiries we had were promptly responded to. Every employee was prompt, and professional and the project stayed right on schedule even with several issues that were outside of their control. We could not be happier with our new kitchen!

Pa
Review №4

Ready to love your kitchen? Kitchen Encounters is the solution! A kitchen renovation can be intimidating, but with Kitchen Encounters you not only receive amazing design ideas, quality materials and craftsmanship, you also receive peace of mind, which is priceless. It is refreshing to find a company who still believes that customer service is just as important as the product. From the initial design to the completion of your project, you can rest assured that your kitchen will be completed by top notch craftsmen. You are never alone during your kitchen’s transformational journey, and you won’t “encounter” a better experience!

Le
Review №5

Kitchen Encounters was great to work with. I was very impressed from our first meeting. Dave was very open and honest about what he thought would and wouldnt work in our home. He took a tailored approach to designing a kitchen that worked with the layout of our home. As for the work itself; I couldnt ask for a more professional and pleasant experience. They presented us with a schedule of when things were being done and everything followed as scheduled. The craftsmanship was top notch. It was obvious that they take pride in their work and offer a high quality product and service. They maintain constant contact with you throughout the process. My wife and I threw different changes to the plans during the process and they were always accommodating to what we wanted to do. If you are looking for a kitchen or bathroom remodel and want a company that is: easy to work with, makes the process as easy and non-disruptive as possible, and provides quality work; then Kitchen Encounters is the company to hire.

St
Review №6

Kitchen Encounters was an amazing business to work with. They did an incredible job completely remodeling our new house. They stuck to their schedule and paid attention to detail. We were overall impressed with the quality of their work. I would recommend them to anyone looking to update their living space.

Ba
Review №7

We did a kitchen remodel and new flooring and paint on the entire first floor. Kitchen Encounters did a phenomenal job and they are great to work with. Communication during a remodel is key and everyone was very easy to talk to. From the design phase to the final walk-through, everything was handled in a professional and timely manner. And the workmanship is top-notch. We absolutely LOVE our new kitchen and flooring.

Pa
Review №8

As a Facilities Manager, managing projects is part of the job. It was not easy to turn this job over to someone else for my own home. It was a wise decision with no regrets. Dave and Danelle did an outstanding job, with a special emphasis on communication. We knew what to expect at every step, and every concern was handled quickly without question. Daves guidance in selecting finishes, while allowing us to find our vision was greatly appreciated. We are very pleased with the finished product, and would recommend letting Kitchen Encounters show you what they can do with your home!

Ca
Review №9

We love our new kitchen and flooring designed and installed by Kitchen Encounters. Very easy to work with and communicated daily with us during the construction.

He
Review №10

We have been so pleased with our new kitchen and the remodeling experience. Firstly, their input on the design choices and layout made all the difference. We knew the schedule before the job began, and the team communicated with us daily throughout the project. There were no surprises. They even managed to keep the schedule through COVID. The team was professional, courteous and experienced. The final product was perfect.

Sc
Review №11

Kitchen Encounters did an excellent job on our kitchen remodel - from choosing a design to working through details and staying in touch throughout. Many thanks!

Am
Review №12

We would highly recommend Kitchen Encounters. They remodeled our kitchen and we are extremely pleased with how it turned out! The constant contact before, during and after was above and beyond any other contractor we had previously. It was so easy to address any issues or concerns quickly and also adjust our project seamlessly.

ka
Review №13

Had my bathroom totally redone. Extremely pleased with the results. All subcontractors worked well with my schedule and kept to the completion dates. Now, ready for the kitchen remodel!!

C
Review №14

David made our kitchen renovation a painless project. Everything came together beautifully. The project was completed on time and looks better than we could have imagined. We are very glad we went with Kitchen Encounters.

Sc
Review №15

We had Kitchen. Encounters redo our kitchen last year and recently replaced our downstairs carpets with hardwood and vinyl tile in the kitchen. The craftsmanship at every step was outstanding, they were always punctual, and communication with the management could not have been better. Any time any issue arose, it was dealt with immediately. Overall experience outstanding!

An
Review №16

We recently completed our kitchen makeover with Kitchen Encounters. What a great experience. Everything was accomplished in a timely, professional and clean manner. We will definitely call them again for any future work in our home! Thank you

Ha
Review №17

We waited a long time before we found Kitchen Encounters and are delighted that we did! Dave White and his team delivered all that they promised and more! Thank you! What a joy to find a company and workers who are trustworthy and take pride in their work. Now that the work on our first floor is completed, we look forward to their working on our bathrooms and 2nd floor this winter! We tell our friends the good news about Kitchen Encounters.

Ka
Review №18

So happy with my new kitchen. It looks like sometime out of a magazine. Kitchen Encounters was a very professional company. All of the subcontractors were polite and considerate of our home. A schedule of daily tasks was strictly maintained. A project manager visited daily to ensure all was on target. Also received a daily phone call from Danelle with updates and to see if there were any questions or concerns. Dave White was instrumental in designing the kitchen, picking out colors and product to meet our family’s needs. I would strongly urge anyone interested in remodeling a kitchen to contact Kitchen Encounters. I still can’t believe this is my kitchen!

ro
Review №19

Would recommend them highly. I love my new kitchen. We did a floor to ceiling remodel. Dave sent me an awesome remodel team, the guys gave me extra time for some of the glitches that we encountered and we still finished on time. I also liked that I could go to Daves showroom and pick out all of my choices there and not run all over town. They were an AWESOME GROUP TO WORK WITH and I have recommended Kitchen Encounters to many people. Thank you everyone who worked on my remodel.

B
Review №20

Kitchen Encounters was wonderful from the beginning to end of the bathroom remodeling process. Their workers were professional - friendly and courteous. They transformed my bathroom into a beautiful room that is a pleasure use. They utilized space for storage that I had not even thought of. I highly recommend their services!

Su
Review №21

It was a great experience working with Kitchen Encounters. Dave designed a beautiful functional kitchen that my husband and I love. They offered quality workmanship, attention to detail and outstanding service.

ja
Review №22

Kitchen Encounters were fantastic to work with from the initial meeting to job completion. Dave did a great job coming up with the perfect design and the installers were true craftsman. The installation crews were polite, friendly, accommodating, did exceptional finish work, worked neatly and cleaned up at the end of the day. Danelle religiously called everyday to get see if there were any problems and to detail daily activities as well as what was planned for the upcoming week. Kitchen Encountered showed good field presence as Eden would check in on the job-site daily. At the start of the job Dave laid out the schedule and in all phases they met or beat their schedule. The end product turned out beautifully, and is the neighborhood envy!. Definitely should be in a magazine....absolutely perfect !!!!!

Ma
Review №23

Attentive to all requests. They check daily on progress. Great working crew. Very trustworthy. Beautiful job. Highly recommended!

De
Review №24

Once we decided to remodel our kitchen, I met with Dave at Kitchen Encounters to go over the process. From start to finish it was wonderful, I never felt like I was being left in the dark as to what was happening next, they stuck to the schedule and all my questions were answered. As the project progressed I kept adding thing on, I ran the hardwood floors from the kitchen through the remainder of the first floor then we decided to remove a wood stove, repair drywall, replace siding and paint, Dave was great with handling all of it. Thanks to everyone at Kitchen Encounters I now love my home! I will definitely use Dave for my master bathroom and any other major projects. I’m a very picky person and I highly recommend Kitchen Encounters.

An
Review №25

Kitchen Encounters exceeded my expectations. Their customer service is excellent. The subcontractors who work for them are all professional and work to the highest standards. I couldnt be more pleased with my kitchen.

Di
Review №26

Cancelled appointment because the job was not big enough. I need my tub turned into a walk in shower. I called the company and made an appointment. Five minutes before the appointment was due David called and cancelled. At first he would not tell me why and when I asked to reschedule he didnt want to so thats when I asked him if the job was to small and he agreed. I explained that wasnt the only job but he still wasnt interested in driving down to my home to check out the job. Every disappointment that everything revolves around money. I think spending eight thousand dollars is a lot of money just to turn a tub into a shower and Im willing to spend it, because its for my 79 year old mother who is moving in and cant climb in a tub anymore. I will call Bathfitters and have them do the job.

Da
Review №27

We had a very positive experience with our kitchen remodel from Kitchen Encounters. The six week process was on time and was done professionally. The site area was cleaned each day, and the workers were friendly and respectful. The quality of the products and the design suggestions were top-notch. We were extremely satisfied with the remodel and enjoy this area every day! Craig and Kim Smith

St
Review №28

My wife and I just completed a total kitchen, dining room and breezeway remodel. We initially interviewed 5 firms and from the minute we met Dave White we knew Kitchen Encounters is who we would use. Dave listened to what we were looking for and had great ideas to maximize space (a critical need for us). He also described their process and set a schedule they adhered to religiously - including daily calls to review the schedule and address any issues. Any questions were addressed promptly All his guys and subs were absolutely great. We had a couple of really custom items created that turned out unbelievable - just as we envisioned. A couple of times I suggested a short cut to something and they would have nothing to do with it. They wanted it done right and looking perfect. Their attention to detail was the best Ive seen with any contractor Ive worked with over 40 years. We love our new look. I work at home and now use the kitchen as my office half the time! If we had any complaint it would be we are now having to buy more kitchen stuff because of all the space Dave created! We recommend Kitchen Encounters without reservation!Steve & Jeanne Custer

St
Review №29

Our project existed of renovating the downstairs of our house including the kitchen along with replacing our carpeting with hardwood flooring throughout the other three rooms downstairs. In addition we renovated one bathroom upstairs. From the design phase through construction we found Kitchen Encounters very easy to work with delivering a high quality of workmanship and on schedule. Dave White had many great ideas to offer in the planning stage and his people all did a great job during the project. Phil White also a very skilled craftsman along with the team that put in the hardwood flooring. Prompt followup on any questions and issues(very minor) during the process. We are highly satisfied and would recommend them going forward as well as use them again when needed. Thanks for a wonderful experience.

De
Review №30

This is by far the absolute best contractor we have ever had in our home. We were provided with a schedule beforehand of what to expect daily. All of the workers were courteous and very helpful.We are thrilled with our renovation. The work is first rate and looks beautiful. We are already considering another renovation in our bathroom with them.Do not hesitate to hire them......they are great. Dave and Danelle do an excellent job.

Jo
Review №31

Kitchen Encounters gets our highest recommendation. From our first meeting, through design, scheduling, and the completion of the project, quality and service were outstanding. They turned a kitchen into a beautiful, practical living space. Kitchen Encounters did what they said they would do when they said they would do it, and exceeded all our expectations.

Ni
Review №32

We highly recommend Kitchen Encounters for your renovations. For our kitchen renovation, from start to finish they made sure we knew the timeline and whom would be at our house each and every day. If an issue came up, it was addressed and a solution was implemented immediately. Their workmanship is above and beyond, and we are very happy with how beautiful our kitchen turned out. They exceeded out expectations!

De
Review №33

After having several contractors come in to give us an estimate to remodel our 28 year old bathroom, we selected Dave White and Kitchen Encounters & Bath. Dave spent time listening to our wants and needs, delivered a plan and was very gracious with changes that we made to the initial plans before the project began. He wanted us to be happy with our bathroom and he himself, was genuinely pleased with the changes. Product selections at Kitchen Encounters & Bath are top notch and Daves suggesstions and guidance helped to pull everything together effortlessly and nicely. The excellent team of subcontractors were professional, respectful and competent in their field. In the end, Dave White and the team at Kitchen Encounters & Bath designed and delivered an outstanding master bath for us. Thank you Dave and everyone at Kitchen Encounters and Bath.Greg and Deb

Ma
Review №34

Recently we had our kitchen/dining area remodeled by Kitchen Encounters. They changed the layout of our kitchen, removed a load bearing wall between our dining room and living room and replaced the flooring on our entire first floor. Kitchen Encounters did an outstanding job and we are very happy with the results. Dave, Danelle and Eden were a pleasure to work with. The work schedule was adhered to and all of the contractors were very courteous and professional. We would highly recommend Kitchen Encounters for your remodeling project.Matt & Cathy Heffner

Ma
Review №35

David handled the demolition and renovation of our kitchen and laundry/mud room and brought the entire project in on time and on budget. He was connected with the project throughout construction, and the members of his team were all courteous, pleasant and responsive. David was very sensitive to our concerns about living in chaos, and he completed all of the work within the agreed-upon schedule; despite a few surprises (Hurricane Sandy!) we were able to entertain for Christmas just as planned. We are very happy with the results.

Ev
Review №36

To start, I have to say that my new kitchen is truly magnificent. It gives me joy every time I walk in there. We couldnt be any more satisfied with the work of Kitchen Encounters.From start to finish they were at our side . They kept to the schedule in a way I have never seen from a contractor before. The entire project was actually completed at the scheduled date! The work crews were highly competent, courteous and friendly, cleaning the work area daily. We would highly recommend Kitchen Encounters to anyone looking for an extremely reliable contractor who actually has pride in his work, a rare find in a world that usually goes after the big buck without customer service. Kudos to David and his entire family for running a great business.

Cr
Review №37

Kitchen Encounters made a stressful remodel easy. We gutted, redesigned and remodeled our entire kitchen while living in our house with two small children. The team was very accommodating, courteous and clean. Communication was excellent as they called me nearly every day to check on progress and update us on what was scheduled for the next day. The work was excellent and we get compliments on our new kitchen all the time. We will definitely use Kitchen Encounters next time we have work to do.

An
Review №38

We recently had a complete kitchen remodel and wood floors installed. It was a five week process that was perfectly planned and executed by Kitchen Encounters. They were extremely easy to work with and provided expert suggestions so we could get the kitchen of our dreams within our budget. We had complete trust in their attention to detail and high quality workmanship. We appreciated the daily calls from Danelle because it provided us easy two-way communication where we could ask questions and she could keep us updated on the progress. Any issues or concerns were handled promptly and to our satisfaction. They aim to please! We love our new kitchen and are so glad that we chose Kitchen Encounters. We highly recommend them.Anibal and Suzette Rivera

Da
Review №39

I highly recommend Kitchen Encounters to anyone considering a remodeling job at their home. Dave and Danelle were a pleasure to work with starting from the design phase right up through completion of the job. Dave helped us take our rough ideas for improvement and make them a reality. Danelles committment to customer service is excellent as she stayed in close communication with us on a daily basis always ensuring our questions were answered and our concerns addressed. We definitely felt like we were valued customers of Kitchen Encounters and will no doubt be repeat customers for future renovations!Dave & Sylvia, Lancaster

Pe
Review №40

We had our kitchen remodeled and couldn’t be happier! Dave listened to what we wanted and came up with a beautiful design. I loved the daily call from Danelle to let us know who was coming that day, what was being done and answer any questions or concerns we had. The workers were on time, very friendly and cleaned up at the end of every day. We will have them do our next project and would highly recommend them!!!

Ma
Review №41

We are thrilled with the work that went into making our dream kitchen. Couldnt recommend these guys more. On time, good quality materials and excellent craftsmanship!

St
Review №42

We contacted kitchen Encounters to put a new kitchen in our home, the process from the initial drawings to the finished kitchen were what we were hoping for, but the finished kitchen is much more than we hoped to have. The kitchen is wonderful. The men who did the work were very thoughtful and their knowledge was top notch. The work was done on time and on budget. We will recommend Kitchen Encounters to anyone looking to have a kitchen redone or updated.Stuart & Ella Emenheiser

Ri
Review №43

Kitchen Encounters remodeled our bathrooms and we love them. We took our master bath down to the studs, and the design that Dave came up with is more than we could have imagined. It is so spacious and elegant now. The quality of the new cabinets and fixtures is top rate. The hall bath just had a face-lift, but it also looks great. All the workers were talented and polite, the communication from Danelle each day advising us what work would be done was fantastic, and we appreciated how they cleaned up each day. We highly recommend them!

Mi
Review №44

The project in Sept. 2016 is the second time I have worked with Kitchen Encounters. They were as great the second time as the first. As project managers, David and Danelle take on coordination of everything from lining up the craftsmen to managing the vendors as they go in/out of my home. The vendors that they work with provide top quality work. The largest part of my project was installing new Brazilian Cherry flooring on the second floor and refinishing the same wood on the first floor. The finished floors are strikingly beautiful, bringing out the natural beauty of the wood! They also managed installation of top quality carpet (feels great under bare feet!) and painters. All provided exceptional work. There is good follow-up and check in throughout the project and excellent work as the project winds down to ensure top quality and satisfaction, i.e. touch-ups, etc. Highly recommend Kitchen Encounters!!

Ma
Review №45

David and Danelle did a very fine job for us. They were patient with us during both the design and the construction. The communication during construction was excellent -- we received a phone call every day from Danelle with updates. All concerns were addressed quickly and to our satisfaction. In the end, they delivered a new kitchen that met all of our expectations and is just beautiful! We highly recommend Kitchen Encounters! Mark and Sharon.

Da
Review №46

Recently, my wife Lois and I had the pleasure of working with Dave and Danelle in the remodel of our home. We had a couple ideas as to how we hoped to progress. Dave came to our home, went over things with us, and helped us decide how we wanted to move forward. Dave came up with the plans and computer models which made it easy for us to decide. We were very impressed with Kitchen Encounters vision for our home. With the schedule set, we were very impressed at how easy things moved forward. Daily calls from Danelle astounded us. She explained which worker crews would arrive, and what they would accomplish. When we signed our contract, we were given a schedule, but wondered how they would be able to stick to it during the winter months. With only a couple exceptions they did. You cant control the weather. Now to the quality and workmanship of the crews involved. I believe the materials used were topnotch. We chose everything we wanted, and were very pleased with those choices. The workers did a great job performing their tasks. They arrived when Danelle said, and took great care in cleaning up any messes. All told, we were very pleased with the job performance. I would highly recommend Kitchen Encounters to anyone who is considering remodeling. You will see that the quality an workmanship is well worth it.

Pa
Review №47

This is the second project we have done with Kitchen Encounters. And again, it has gone exceptionally well!!The project included a major upgrade of the master bath and laundry room, updating the kitchen and tiling a hallway.Everything looks perfect! The tile work is impeccable. Countertops are beautiful. And the cabinets look perfect. Even the little things like the shower heads and faucets look amazing in all the spaces.They kept in contact with us daily, and addressed any questions promptly.And again, done on time and on budget.Thanks Dave and Danelle!!!!!

Su
Review №48

We couldnt have been more pleased with our kitchen remodeling job than we are with KITCHEN ENCOUNTERS! From the day we set foot into their showroom to today (eight months after completion), quality of workmanship...attention to customer needs & details...and ease of operation rate especially high on our list of wishes fulfilled! Ours was a renovation from floor to ceiling---including major appliances, flooring, painting, lighting, cabinetry, backsplash, upgrades in electrical and plumbing work, etc. etc. Every step of the way, we were kept in the loop! The schedule worked out for us TO THE DAY, as far as completion of the project (despite a major snowstorm or two!). Every contractor brought onto the job was very professional, courteous and thorough. We would recommend KITCHEN ENCOUNTERS without a single reservation!!

Da
Review №49

In summing up our thoughts about our recent kitchen remodel one word comes to mind,excellence. From the daily updates from Danielle to the constant attention to detail in the finished product,we could not have been more pleased by the work & workmanship of Kitchen Encounters.

Jo
Review №50

This is our Third project using Kitchen Encounters. Two bathrooms and a kitchen remodel and they were all very involved. The Kitchen was a complete gut and remodel and from the moment we started with Dave mind-melding with us to really get the kitchen we wanted, to the Excellent sub contractors you dont have to worry about, to Phil & Wellies attention to finishing detail the project went great. Dave provides great design expertise and a very professional schedule and the ability to deal with changes that always occur with remodeling. We cant recommend Kitchen Encounters enough. The comments and jaw dropping looks we get about our kitchen and bathrooms says it all.Very Happy, Satisfied repeat customers,Barb & John, Pequea, Pa.

Pa
Review №51

Not will to work with me ...very expensive

Ka
Review №52

We recently had our kitchen remodeled (cabinets, counter tops, backsplash, sink), and Dave and his team were great to work with! Dave suggested a design we never would have thought of on our own, and it has made a huge difference in the way we function in our kitchen. Everyone was very patient while we made design choices (and changes) and all of our questions and concerns were answered quickly. During construction, Danelle contacted us frequently to keep us informed of times to expect arrivals, any changes to plans, and to address any questions or concerns we had. We are very happy with our new kitchen and we would use Kitchen Encounters again for future remodeling projects!

Jo
Review №53

Both my wife and I have prior experience with other builders and remodeling projects, and we couldn’t be more satisfied with Kitchen Encounters. Ours was a fairly large project involving the kitchen, family room and hardwood floor replacement, and required six weeks. The company gave us an accurate schedule and they met all their dates. We were impressed with the quality of all the employees and the subcontractors, who all work together frequently and communicate with each other as a team. The single most outstanding feature of this job was that KE left the site swept and trash-free every day, even our garage which was their workshop. No dumpster in the driveway, which was pretty unusual. The kitchen matched the renderings exactly, but the showpiece of the project was the fireplace in our den, which now looks like a drystacked fieldstone wall. Their mason is a superb example of the resources they have available.Dave and Danelle were easy to reach and open to our questions or concerns. Several of the typical gotchas occurred on the project (a late delivery, an incorrect cabinet size) but they took this in stride and absorbed any glitches into the schedule. You can tell this is a well-planned and experienced company. We are proud to have Kitchen Encounters as an outstanding local business!

An
Review №54

We LOVE, LOVE.LOVE our kitchen which was remodeled by Kitchen Encournters. From the very beginning I appreciated how Dave listened to every detail and change that we wanted to make. At times he offered addtional suggestions and considerations but never pressured us to make changes we did not want. We also had a variety of product options to chose from. When an obsticle presented itself, he and his team were very creative to think outside the box and still end up with the outcome we wanted. The personal attention to detail both in terms of the process of the remodeling as well as the final product outcome was phenomenal! His wife would touch base with us everyday to answer any questions or concerns and let us know what to expect the following day. I strongly recomend Kitchen Encounters to anyone thinking of remodeling their kitchen or bath!

Ia
Review №55

Beautiful bathroom remodel

Jo
Review №56

Great visit!

Information
100 Photos
56 Comments
4.9 Rating
  • Address:2603 Lititz Pike, Lancaster, PA 17601, United States
  • Site:https://lancasterkitchens.net/
  • Phone:+1 717-509-4679
Categories
  • Kitchen remodeler
  • Bathroom remodeler
  • Cabinet maker
  • Flooring contractor
  • General contractor
  • Kitchen supply store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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