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Bergey’s Kia
1150 N Broad St, Lansdale, PA 19446, United States
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Bergey’s Kia
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Lu
Review №1

Bergey’s Kia provided me with the easiest, most pleasant and stress free car buying experience I could’ve wished for. From their internet team to their Finance team, the customer service here is superior to any other place. I emailed them about a K5 they had available and they were transparent from the start. The numbers that they shared with me via email were within the budget that I was looking for and those numbers were exactly what was on the paperwork when I went in to sign. Absolutely zero funny business. These guys are the real deal. Austin and Stuart were my Sales consultants and they were a pleasure to work with. Real knowledgeable guys who knew their stuff and made sure that they passed on everything they knew about the vehicle to me. Austin made sure that I knew everything about the car before I drove off with it. Really personable guy. Back at the finance office, everything that was discussed via email was exactly what showed up. John even gave me a detailed breakdown of where the numbers I was paying were coming from and that’s something that I really appreciated. There were zero surprises or anything extra that wasn’t discussed added on. I HIGHLY recommend this dealership above any others since I visited a couple in my search and noticed that some others are trying to take advantage of the chip shortage. Bergey’s was honest and transparent and really have the customer’s best interest in mind. Thank you!!!

Jo
Review №2

In my recent search for cars, Tony at Kia was by far the most helpful and transparent. The process was incredibly smooth and I felt at ease throughout the whole process. Finding a new car, especially in the current market can be treacherous. It doesn’t always feel like the sales person has your best interests. But the guys at Kia were great.

Ha
Review №3

My dealer was Austin and going to this dealership was one of my best dealership experience. Very welcoming and friendly staff as well as manager. No scams, everything very straight forward. These guys are an hour and a half away from me but it was worth the drive.

je
Review №4

Service personnel Chuck and Jim were awesome. Its great to have real service in a time that other dealerships probably dont real care about the car customer. Dealership is clean and Accommodating. I would highly recommend not just Kia cars but anybody looking for an honest repair center or inspection.

Sa
Review №5

This was the BEST car buying experience I have ever had. Sarah, my salesperson, was super attentive and helpful with everything I needed and when it came to meeting with the finance person it was absolutely a pleasure. John used no pressure sales tactics whatsoever, but offered me options for me to consider. He was patient when I made crazy requests, and explained everything very clearly. The price I was given included no “surprises”, and the trade-in value I was given for my car was excellent. It was a wonderful experience and I was able to get exactly the car I wanted. I proudly keep the Bergeys tag holder on my car to reflect that I got my car from such a wonderful dealer. They do make a difference in the car buying experience. I highly recommend this team.

Ka
Review №6

The salespeople were not pushy at all. I had called in advance to see if a car I was interested in was still available. When I got there, the car was ready for my test drive. While we were going over the paperwork (which always takes forever) they ordered lunch for us, which I thought was so kind. I am on oxygen so they made sure to not make me walk far, and let me sit as much as possible. They also detailed the car (which was already super clean) while we were doing the paperwork as well. I would definitely go back when we need another vehicle.

Mi
Review №7

I was going to call if I didn’t receive this in my email.My experience was perfect . It was quick, the gentleman who Took my keys and later explained what was done was informative, polite, and showed concerned as to my comfort as I waited . The price was great for the work done .I will only use Bergen Kia for service and when time to buy and or leases new vehicle this service dept will play a big part in my decision. Thank You .and Keep Smiling

ja
Review №8

I recommend Kia to family and friends. Everyone was nice and kindly. Also, I took my car for oil change, they did good service and cleaned the whole entire car.

ch
Review №9

I had a truly great experience buying my first certified pre owned car at Bergey’s Kia. I never felt pressured or pushed - they even offered to let me take the prospective car overnight to think about it. But I didn’t feel the need to do so, and the whole purchasing and financing process was so smooth and quick! Sarah was so helpful and real with me, and John walked me through the financing process so that I understood each step fully. Thank you all so much!

Jo
Review №10

I always thought that all dealerships are same, but Bergey’s proved otherwise. It was a pleasant experience with Bergey’s Kia overall. Austin was very helpful and accommodating. He answered all my questions related to the price and no hidden costs. No pressure and no uncomfortable interactions throughout the process, including John at the back office. I’ll definitely come back for my next car.

J
Review №11

Had a great experience purchasing my vehicle! My sales person was very attentive. He listened to all my needs and met every single one of them! I couldn’t be happier with my purchase! A usually hard process was made extremely easy because of and the sales managers that helped! Highly recommend!

Sh
Review №12

While I did not end up buying my car from Bergeys, they were honest, helpful and transparent. Would have bought if they had the color/trim I was looking for. I recommend working with Sarah!

Ka
Review №13

Cannot say enough great things about the team at Bergey Kia! Shaun, John and Stuart were amazing, and made the entire process super easy. While other dealers tried to get us in person, take our keys and hold them hostage while negotiating, the Bergey team sent us the numbers and payment options without any hesitation. They did not try to over sell us, yet presented us with all the available programs - allowing us the ability to make an informed decision. If you are in the market for a new vehicle, I highly recommend calling them first and avoiding all the nonsense that comes along with purchasing a new car.

Na
Review №14

Great experience!! Got me in quick and out fast!! Employees were very nice and went above and beyond when it came to my car! I will be back!! Not only is my car happy but so am i!! #happy customer

Er
Review №15

Brought my car in for a recalled part. My car was done very quickly and they even ran it through the car wash! Something appreciated and welcomed.

An
Review №16

The customer service is excellent. The service representative was very courteous and listened to my concerns. I look forward to having recommended work done to my vehicle.

Ja
Review №17

Overall very satisfied with the dealership, a little disappointed in the length of time to get the vehicle repairers completed. Communication with what is going on could be better. Glad they were able to find and fix the problem at a reasonable price.

Je
Review №18

Excellent 👌 customer service. The dealership followed up in a timely manner. Offered to stay late to get my wife in a new car. The financial/ business manager was extremely thorough. To the point and did not skimp on info. Stuart, my sales man, was like buying a car from a family member. Very professional.

ma
Review №19

I had the easiest car buying experience thank you to the team at kia. I was helped by Sarah, and the manager of the store. They made it such a smooth experience. I am so happy to be driving a dream of a car plus all of the features I wanted, for a price you can’t beat. Would highly recommend to anyone who is in the search, great business with great staff!

Al
Review №20

Very easy to schedule inspection. Waiting area was comfortable and clean. Service went quickly.

Er
Review №21

John B and Tony G and the whole team are wonderful. I called up and asked to come in, I didnt know what exactly I was looking for but I had a budget and they picked the perfect car for me. They worked with me with what I could do payment wise and when I could pick the car up. Will forever come back to the place to buy a car or trade in even. Thanks guys!

Do
Review №22

Easily set up service appointment on website. Waited while car was serviced in clean, comfortable waiting area. Representatives were courteous and helpful. Saved money with coupon.

Au
Review №23

The Kia Service team was so helpful and polite! I would highly recommend this location!

As
Review №24

Love Bergey’s! I bought my Sportage here last year and get my services done here as well! Staff is always courteous and helpful. Never feel like they are trying to cheat you out of something like some other mechanics do.

Ti
Review №25

I had a very pleasant experience buying from Bergen’s. Kind and helpful from start to finish.

Ri
Review №26

I give Bergey’s Kia five star’s for service and attention to detail. I had a truly pleasant experience buying a car from Bergey’s Kia. Sales assistant Sarah made the experience go smooth and easy.Thank YouRichard Martin

dw
Review №27

What HORRIBLE SERVICE. They have had my car a week. No information forthcoming. No one knows anything. Waiting on parts, no call backs nothing. Service was poor before Bergen took over but it is rock bottom now. Do Not take your car here!!!!

Da
Review №28

What a positive experience I had at Bergeys. Professional, friendly, on time, clean, polite, did i miss anything? Highly recommend them! Even told my friends about the experience! Way to go Bergeys!!

An
Review №29

Everybody was very nice and very efficient. I waited with my car and facilities were very conducive for me to continue to work while I waited.

Ja
Review №30

Very positive experience. Staff were friendly and helpful. It was much more convenient when they were just sightly out of the way of the office instead of being a jaunt from working from home. But such is life.I purchased my vehicle elsewhere, so I cannot comment on the sales staff. Service staff have been consistently great. The closest thing I have to a complaint is its expensive. But youre going to a dealer. If youre not prepared for prices to be a little higher, you may want to reevaluate your priorities.

Ti
Review №31

Bergen’s Kia service department provided exceptional communication and follow up! Service writers were patient and took time to explain required service and go forward service plan. Thank Bergen’s Kia!

Re
Review №32

BEST experience ever. I selected the car I wanted around 7:00 AM and Stuart gave me a call at 9:15 checking in with me to make sure everything was in order. I absolutely love my car! Ill be sure to come back when my lease is up -- might even end up purchasing the one I have now because I love it so much! Thank you Stuart and John for making it such a pleasurable experience!

Ma
Review №33

I really enjoyed my experience with this KIA dealership. Everything seemed so easy and I feel great about my new vehicle.

Co
Review №34

Until my experience with Bergeys Kia, I never knew what a wonderful and supportive car buying experience was like. From my trade-in, the purchase price, and financing; everything was such a relaxed experience. None of that back and forth business, while you sit and wait while trying to make a negotiation. They were fair and honest. Thank you for the great experience.

Ro
Review №35

Bergeys Kia went above and beyond my expectations. They were great to deal with. They met my price and delivered the car when they promised.Tony Galinski, the sales person, was very professional, calm and thorough.They even reduced the amount due as they found that they had charged an un-necessary fee. They didnt have to. I would have never known.It pays to deal locally!

Te
Review №36

Very friendly staff. Not pushy at all. Pleasant car buying experience.

Fr
Review №37

No pressure. Just amazing people working there. Especially Austin Alderfer. He explained everything to me including paperwork and how to use all the gadgets inside my new Kia. John, who transferred my tags and also explained other things to me was very nice and helpful. If I live long enough to buy another car, I will definitely go back to BERGEY’S KIA.

Da
Review №38

Amazing professionals, transparent business, very friendly and welcoming environment. The sales person Tony and the manager John are highly qualified professionals, who walked me through all the stages of a vehicle purchase, answered all my questions and helped me to get a wonderful car for a great price. The whole process was really fast and easy. And I should mention that this was my first experience of choosing the car online and honestly I expected difficulties and hidden charges, but Bergers Kia exceeded my expectations. Highly recommend!

Em
Review №39

We worked with Austin Alderfer at Bergey’s Kia and had an amazing experience throughout. The communication, timely manner, and customer service were excellent. Austin made sure that we got exactly what we wanted, as well as followed up after our purchase to make sure everything still checked out. As first time Kia owners, we would definitely recommend Bergey’s Kia in Lansdale, and will continue to go there in the future.

Ve
Review №40

Arrived at scheduled time for roof rack installation. My car was taken immediately. Staff was friendly. Sarah, my salesperson, even came over to see me while I waited. I was out of there in 45 minutes. My experiences at Bergeys Kia have been very good.

Th
Review №41

Had annual state inspection done as well as routine oil change at Bergeys Kia. Service personnel were prompt, courteous, friendly and professional. Waiting area was clean and comfortable. All in all, a completely satisfactory experience.

Sa
Review №42

About two weeks ago we stopped in to get my husband a new car. We purchased the 2021 kia seltos EX and traded in his 2017 kia sportage. I must say I love this dealership and the workers because it was welcoming and friendly. Our sale person was Stuart and he was patience with us and especially our 4 year old who was starting to get restless. They gave us a good value for traded in and had the car clean and detail when it came time to pick vehicle up. Our sales rep also went over all the vehicle options before we drove off. I definitely will be getting all of our future cars here starting next year when I get the telluride.

Ja
Review №43

Bergeys Kia was wonderful to do business with. I highly recommend them. It was a very pleasant experience with Sarah, John and Shaun. Everyone was nice and helpful. I was purchasing my leased Forte (which I love!) and John explained everything in detail and I never once felt worried about the deal. They do not try and sell you anything you do not need and they do not add charges and fees that other locations do. I am sure when I need service, I will have the same pleasant experience. Thank you everyone for making everything so easy!

Ed
Review №44

The staff at Bergeys were helpful and polite. They inspected the car and advised me what the car required. They performed the repairs in a timely manner. I am pleased with their service.

Mi
Review №45

Dropped our car off the night before for service. They didn’t start the car until 3 pm the next day and then conveniently couldn’t finish it that day even though they promised they would service it that day. When they called they showed zero empathy for extremely messing up our following day. Miserable experience from a dealership that doesn’t value customer experience.

Ro
Review №46

We were in and out in less than 30 minutes for a recall, excellent service.

Je
Review №47

They washed my car and left it clean! They took their time to try and figure out a navigation problem. Very respectful!

Ji
Review №48

They were very courteous and helpful, but did not get my car done on time.

Do
Review №49

Honest salesmen! They have your best interest and will work with you to reach your goal. Going to the dealership is usually a headache, but they make the process quick and easy. In and Out in less than 2 hours.

Ge
Review №50

I brought my car in for some service at Bergeys Kia in Lansdale, service manager was very polite and knowledgeable of the requirements I need for my car. I was giving a waiting period about 45 minutes to an hour I said that was fine no problem, I think maybe it was 20 minutes later I was told My car was ready and was all set. I would definitely recommend Bergeys care for any kind of service the purchase of your vehicle it is a five star Dealership.

Pe
Review №51

Sarah and John were awesome, they made whole experience was incredibly easy. A+ service and professionalism here.

Lo
Review №52

Bergey got me in for a recall appointment promptly and performed the service quickly while I waited and washed my car, which I was planning to do myself afterward, so it was a great surprise. Thanks!

Ra
Review №53

This was my first time coming to Bergys Kia service center. I was welcomed and checked in right away. All the employees were very nice. I will be going back there for now on. Very pleased.

Cr
Review №54

This was my first service appt for my 2021 Telluride. They got the service done quickly, but when I stopped for gas on the way home, I noticed they had not reset the service reminder, and then noticed the technician left his dirty handprints on the inside of my light Grey door. I returned to address the issue. The service managers were great resolving the issue, but I was hoping for a better first experience.

Da
Review №55

My repair was fixed quickly and I received excellent service. I will be returning with my Kia again for any future service needs.

Ro
Review №56

Sarah Devereaux at Kia Bergeys on Broad St was so helpful from start to finish with the purchase of our 2018 Sorrento. Sarah took the time to answer all our questions. Sarah also helped to setup our cell phone to our car radio and explain all of the features of the car. Sarah made our entire experience enjoyable. I also want to thank John in Finance for working hard to get us the best rate and taking time to explain every detail of our paperwork.

Ag
Review №57

This dealership stands out far above all other local Kia dealers for their great customer service. We dealt with the service department on a major issue. They went above and beyond all expectations. If we ever buy another Kia, it will be from them.

Li
Review №58

As always my recent visit to Bergeys Kia Service in Lansdale was great!! I took my car there for inspection and oil change. Their work is 5 Star and their employees are very professional and friendly. A pleasant experience!!

Ch
Review №59

The sales team were all very nice! Especially Austin. If you are looking to buy a new Kia go to Bergeys Kia and ask for Austin. Love my new SUV💙

Ca
Review №60

Wonderful service and friendly staff! Its why Ive been shopping her for many years and continuing into the future.

Sh
Review №61

Fantastic staff! Always friendly fast and professional. I’m all in on Kia and Bergy for life now!

Me
Review №62

I have had my Telluride for 3 months and noticed a problem under the leather of my passenger seat. The service team at Bergey Kia in Lansdale was great to work with, quick with replies, and overall very friendly. They resolved the issue in a few hours and I am very happy with the results.

Ja
Review №63

I was happy that I had my brake pages replaced and my rotors cut as well I needed this done.However the service manager could have disclosed the proper cost upfront because I was surprised by the actual cost of the repair. Also the time involved was a lot longer than I anticipated that day.

Va
Review №64

I recently had a remote starter installed on my wife’s car and from start to finish the service was exceptional. I was greeted warmly by the receptionist upon entering and Dan, the service manager took the time to make sure he answered any questions I had before scheduling my appointment. On the morning of my appointment, I dropped my car off, inquired about a shuttle service and in about 10 minutes was on my way to work. When I picked my car up later in the day, I was greeted with the same warmth and friendliness from the morning and I left feeling like a 5 star customer. My wife loves her remote starter and I love Bergey’s Kia for making it happen.

Vi
Review №65

I had the best experience at Bergeys Kia. I had the pleasure of working with Austin Alderfer. He made the process very easy for me as a first time buyer. He was extremely professional, informative and personable. He really took his time with me to find exactly what I was looking for. Once we found the one I wanted, he worked quickly to get everything lined up and the vehicle available quickly. I definitely recommend doing business with Bergeys Kia and will tell my friends to call Austin if they need a new car. Thanks again!

am
Review №66

Great service! Highly recommend this place for Kia service

ro
Review №67

It was a pleasant experience. They took me on time. It was a friendly dealership. I had a coupon and they accepted it . A nice small and personal dealership experience.

Ta
Review №68

Whenever I come in for any maintenance I feel welcomed and they make it easy!

Mi
Review №69

Took very good care of me and our cars since my husband passed away.

Jo
Review №70

I’m Very happy with the service. Their service department treats me like I’m one of the family.

Pr
Review №71

My whole experience was smooth! Sarah is dope with great customer service!! Definitely pleased!

ja
Review №72

Polite staff. Extremely fast service will definitely do business With again

Ro
Review №73

I arrived to the dealership with an issue that I needed help with urgently, they were able to take a look at my recently purchase 2020 Forte. Within in a couple of hours, I had an answer that made sense. Thank you Bergey Kia.

Su
Review №74

They were very thorough, knowledgeable and the staff was extremely professional. I would highly recommend!

La
Review №75

The assistance offered by Jerry, the Parts Manager, was above and beyond. Once we arrived for our appointment we were taken immediately and as promised done and ready to go in about 30 minutes. Very courteous and customer friendly staff.

Fr
Review №76

Excellent service... friendly staff ... work was done beyond expectations ... great price ... wish i had bought my car there ... old school service .. only place ill take my car!!!!!Took my car tjete again on 9/9 .... again fabulous service, 2nd to none .... and fair pricing too .... outstanding!!!

Ma
Review №77

First I love my 2021 kia Soul and had thePleasure of Austin being the Salesperson.Have to say it was a Good Experience andHe Took the time to show and ExplainFeatures of the car. I liked that NoPressure and answered all my questions.Also Great Price! Mike McGonigle Satisfied Consumer

To
Review №78

Great timely service I waited. Mr. Green has time to answer any and all questions with a concern that counts to me, happy service which I got iswhat I look for in any place I do business.

Co
Review №79

Great service, great price! Didn’t take to long, car was washed for me as well.

Su
Review №80

We spent a few months looking into a second vehicle. We have leased a Kia Soul, own a Telluride EX and now just left with a lease from Bergy’s a Forte GT. Not only was their staff excellent and professional they were the lowest prices around. Sarah was our salesperson and she was kind and courteous as can be. We had our 2 toddlers with us and they were very accommodating with them as well. The staff was not pushy at all and that in itself made our decision easy. They quoted me over the phone when other places refused. We have grown to love our Kias and Bergy’s just gained themselves a life long customer!Susie Koffman and family

Sh
Review №81

They are always friendly and helpful here. Got me in for an appointment in quick time, had me out faster than anticipated! Always a pleasure getting work done here.

Wi
Review №82

Service was quick, friendly and to my surprise, the car was wash and vacuumed.

Da
Review №83

Sarah was super knowledgeable, friendly and I’m so grateful to her and helping us get a quick deal. I couldn’t be more happy with how easy she made the entire process. Great experience all around!I love my Dodge Durango

si
Review №84

Highly recommend. Sarah helped me find the Soul I was looking for, for the price I was able to afford. Used Soul in great condition and I never felt like I was pressured into anything I didnt want/need. Super friendly and I appreciate the great customer service.

tr
Review №85

The whole team was awesome and friendly, making sure I was talking care,especially Austin who was the guy who helped me, he went over the car in and out making sure that I knew everything I needed to know was very educated. I would definitely recommend Kia to friends and family.

Al
Review №86

Quick and easy- no hassle no pressure- excellent experience

Na
Review №87

Great experience at Bergey’s KIA. My salesperson Sarah was amazing and the whole process was fair and straightforward. I did not have to play the cat and mouse game with them vs another dealership I had taken my chances at. Will do business with again.

Na
Review №88

Bergey VIP Customer Service.1. Squeezed me in for appointment2. Work was done early AND3. They drove me home and back while the car was serviced.4.Car washed and cleaned when returned.👍👍👍👍👍

Ja
Review №89

Went over and above to get me the vehicle I wanted at the pricd I wanted.

Fe
Review №90

Loved their overall service. I will be going there again.

Pa
Review №91

The entire staff at Bergey’s Kia was very knowledgeable, helpful and professional. I would highly recommend to anyone who is in the market for purchasing a vehicle. They made the experience pleasant & stress free.

Al
Review №92

Great job getting me into the vehicle I went there to get. No pressure with anything. I will return there for my next vehicle without a doubt.

Br
Review №93

Had a great experience at Bergeys Kia, everyone was so friendly and nice! Thank you to Sara, Austin, Sean and John for your Kia on my new Sportage!!!

Th
Review №94

Fantastic experience buying my first Kia. Highly recommend for anyone looking for a car.

Jo
Review №95

I had a great experience getting a car here. I never got the feeling that I was getting pushed into something I didn’t want to do. Everyone there was very friendly.

Id
Review №96

Austin was super helpful in showing me the options I had for my next vehicle. Extremely non pushy and non stressful! After I left and made my decision I was even able to start the process from home which made my time at the dealership even faster and they had the car all ready to go!

Mi
Review №97

I visited the Jeep/ Dodge Dealership in Souderton Pa and Met Jordan Derstine, I asked about Jeep’s and He Showed/ Told Me about the Different Makes/Styles and Options available He was Very Knowledgeable about Everything. Jordan took the Time to Help Me when Other Dealerships did not. I can’t say Enough Wonderful things about Him and My Experience. I went with A Jeep Sahara in Hella Yella and built it up . Thank you So Much to Jordan Derstine for All Your Help!Sincerely,Michele Catanzareti

Ca
Review №98

They were very accommodating and listened to what we wanted. Stuart at Bergeys Kia did not upsell and negotiated. The process was smooth. The only thing I would suggest is becoming more familiar with the cars they sell. We did not know a spare tire was not included and had to purchase one after the fact. 4.5 stars

Je
Review №99

Best car buying experience we’ve ever had! From start to finish Bergey’s Kia went above and beyond. Austin, our salesman was very knowledgeable about their products. He even let us put a hold deposit on the vehicle we wanted because of titling issues with our trade-in, which they offered $1k more than any other local dealerships. John, the finance officer got us through all the purchasing paperwork in under an hour, and too, was very knowledgeable. The vehicle we purchased was a fantastic deal and is the perfect car for my wife and our two boys. We couldn’t be happier with it. We’ll be back for our next car purchase!

Pa
Review №100

Tony was our sales peers on he was very sweet and helpful. John talked us through all the paperwork and made sure we understand everything. Even the manager checked to make sure we were completely satisfied! It was such a great service i would definitely recommend Bergey’s Kia!

Information
6 Photos
100 Comments
4.5 Rating
  • Address:1150 N Broad St, Lansdale, PA 19446, United States
  • Site:https://bit.ly/3fd86AU
  • Phone:+1 215-362-3301
Categories
  • Kia dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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